Long Roofing
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Long Roofing has received 4.4 out of 5 stars based on 1194 customer surveys conducted through GuildQuality.
5
841
4
166
3
62
2
34
1
91
2nd year as a Best Pick Call
"Throughout all of our growth, our mission remains unchanged: to offer and install the finest quality products that allow homeowners to improve their homes and their lives."

John DePaola | CEO
Company Information
Services Offered
Long Roofing is a residential roofing company that installs and replaces asphalt shingle, flat, metal, and slate roofs. The company also installs gutters.
Warranty
The company offers transferable warranties and honors the CertainTeed SureStart PLUS warranty.
Company History
The local, family-owned-and-operated company was established in 1945.
Distinctions
Long Roofing is a CertainTeed SELECT ShingleMaster, Credentialed Solar Installer, Vinyl Siding and Polymer Shakes Master Craftsman, and Restoration Millwork Trim Master Craftsman.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Long Roofing offers products from CertainTeed, including the Integrity Roof System.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
10236 SouthaRoad Drive
Beltsville, MD 20705
Hours
Mon
8:30 am - 5:30 pm
Tue
8:30 am - 5:30 pm
Wed
8:30 am - 5:30 pm
Thu
8:30 am - 5:30 pm
Fri
8:30 am - 5:30 pm
Sat
9:00 am - 3:00 pm
Sun
Closed
Licenses
MHIC #51346

Compiled Score:

Long Roofing has received 4.4 out of 5 stars based on 1194 customer surveys conducted through GuildQuality.
5
841
4
166
3
62
2
34
1
91
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
02/14/2020

No review comments provided

Review by
02/13/2020

“I have been using them for many years, and I wouldn't trust anyone else. Their people are outstanding.”

Review by
02/12/2020

“I would like to recognize the lady that came out and explained everything.”

Review by
02/12/2020

“They did a great job on my roof.”

Review by
02/12/2020

“They cleaned up the mess very well.”

Review by
02/12/2020

No review comments provided

Review by
02/12/2020

No review comments provided

Review by
02/11/2020

“The communication and follow-through in 2020 has been very professional and satisfactory.”

Review by
02/11/2020

“Overall, I was not satisfied.”

Review by
02/10/2020

“Face-to-face communication. Also enjoyed talking with the crew.”

Review by
02/10/2020

“I liked how they cleaned up after themselves.”

Review by
02/10/2020

“the work, very profressional”

Review by
02/10/2020

“I was most satisfied with how they said they would finish in one day and how it was completed in one day.”

Review by
02/08/2020

“They cleaned everything after they finished, and it looks very professional.”

Review by
02/07/2020

“The roof and the door they installed looks great.”

Review by
02/07/2020

“I already have recommended them.”

Review by
02/07/2020

“I think it is a good solid roof with great materials. It seems the workmanship is of high quality.”

Review by
02/07/2020

“To have to deal with the people in order to get the product is a hassle.”

Review by
02/07/2020

No review comments provided

Review by
02/06/2020

“I was most satisfied that he took a lot of time to explain the details on what they were going to do. Some companies don't take the old roof off, they just put a new one over it. I was happy that they took the old roof off.”

Review by
02/06/2020

“Customer services was amazing lots of help with billing and getting financing going.”

Review by
02/06/2020

“I was most satisfied with how they cleaned up after themselves.”

Review by
02/06/2020

No review comments provided

Review by
02/06/2020

“They did what they said they would do. I was very happy with it.”

Review by
02/06/2020

“I've got a nice looking roof and it doesn't leak.”

Review by
02/06/2020

“They completed the roof in a timely manner. The storm doors they installed were done in timely manner as well.”

Review by
02/06/2020

“I was most satisfied with their presentation.”

Review by
02/06/2020

“Staff. They responded in a timely manner and tried to do the best for me and the project.”

Review by
02/06/2020

No review comments provided

Review by
02/06/2020

“They had fast timing and they completed in one day.”

Review by
02/06/2020

“I liked they were done in a day.”

Review by
02/06/2020

“The person that handled the insurance side was amazing.”

Review by
02/06/2020

“Until my problem is resolved, I wouldn't be likely to recommend them. I don't want my friends to go through what I'm going through. It's not fair. ”

Review by
02/06/2020

“I was pleased with the install crew.”

Review by
02/06/2020

“I was most satisfied when they came to start the job.”

Review by
02/05/2020

“The roof looks good and we haven't had any leaks.”

Review by
02/05/2020

“I was very impressed with the way they cleaned up. They left the yard very clean.”

Review by
02/05/2020

“They did a wonderful job all around.”

Review by
02/05/2020

“I am most satisfied with the follow-up.”

Review by
02/05/2020

“I have already recommended them.”

Review by
02/04/2020

“I was satisfied with the overall professionalism, the materials used, and their willingness to work with the insurance company.”

Review by
02/03/2020

“The roof itself we were satisfied with. They did a good job on it. But the awnings/gutters we were not satisfied with.”

Review by
02/02/2020

“Roof and aluminum siding have changed the look of the house. House looks great.”

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

“Professional job and completed on time. Efficient operation.”

Review by
01/31/2020

No review comments provided

Review by
01/31/2020

“I like they competed it in one day, and they were on time.”

Review by
01/31/2020

No review comments provided

Review by
01/31/2020

“I was most satisfied with the sales representative.”

Review by
01/31/2020

“I am only satisfied with the clean up.”

Review by
01/31/2020

“I'm not satisfied at all. I called Long Roofing and complained in addition I have call Josh Clark. Everyone is getting paidtheir money however; I'm not satisfied. Several neighbors have ask me what is wrong with your roof.”

Review by
01/30/2020

“I was most satisfied with the efficiency.”

Review by
01/30/2020

“I was most satisfied with the timeliness. It was done within a day.”

Review by
01/30/2020

“I was most satisfied with their customer service.”

Review by
01/30/2020

“They were very professional.”

Review by
01/30/2020

“I was most satisfied with their professionalism.”

Review by
01/30/2020

“They did what they said they would do.”

Review by
01/30/2020

No review comments provided

Review by
01/30/2020

“I was most satisfied with the timeliness of the job.”

Review by
01/30/2020

No review comments provided

Review by
01/29/2020

“I was most satisfied with the roof and the skylights.”

Review by
01/29/2020

“Teresa was patient, and explained the process and products thoroughly. She also explained the financing thoroughly. The crew was timely and professional. They made sure they cleaned up the area really well.”

Review by
01/29/2020

“I am most satisfied with my roof because it is no longer leaking.”

Review by
01/29/2020

“I was least satisfied with having to wait six weeks for Long Roofing to do the project correctly.”

Review by
01/29/2020

“I was happy with my previous experience with Long Roofing, but I am not content with my current experience.”

Review by
01/28/2020

“I was most satisfied with everything all-around! Everyone was courteous and quick; we are happy with it!”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

“They did a good job on top of the roof, and they cleaned up.”

Review by
01/28/2020

“I was most satisfied with the roof.”

Review by
01/27/2020

“The best part about my experience was the salesperson making me feel like they were going to take care of me. I had faith that they were going to do a good job through the salesperson.”

Review by
01/27/2020

“With the experience I had, I would not recommend them to anyone on God's green Earth! ”

Review by
01/25/2020

“The finished look of myhome.”

Review by
01/25/2020

“Roof looks great at a distance and up close. The attention to detail in the installation is top notch. Hats off to the installation crew.”

Review by
01/25/2020

“I would not recommend them to do the roof on a doghouse.”

Review by
01/24/2020

No review comments provided

Review by
01/24/2020

No review comments provided

Review by
01/24/2020

“The crew did a pretty good job, but they can improve checking for nails.”

Review by
01/24/2020

“I was most satisfied with the friendly staff.”

Review by
01/24/2020

“I was most satisfied because they did a great job.”

Review by
01/24/2020

“The quality of the roof on the final installation, I am pleased with that. The way they took care of the problem once I sent the photos from inside the roof was at no cost to me. The resolution was very quick.”

Review by
01/24/2020

“I was satisfied with the entire experience. They were professional and efficient and friendly.”

Review by
01/24/2020

“The best part was when the project was done.”

Review by
01/24/2020

“Definitely!”

Review by
01/24/2020

“I was most satisfied with the sales rep.”

Review by
01/24/2020

“I was most satisfied with everything!”

Review by
01/24/2020

No review comments provided

Review by
01/24/2020

“The whole process.”

Review by
01/24/2020

“I was most satisfied with the schedule. They were able to get it done in short amount of time.”

Review by
01/24/2020

“I was most satisfied with how they laid the roof.”

Review by
01/24/2020

No review comments provided

Review by
01/24/2020

“The salesperson was great.”

Review by
01/24/2020

“The fact that they called back right away. I did not have to chase contractors on the phone.”

Review by
01/24/2020

“3 or 3.5. I'd recommend.”

Review by
01/24/2020

“I was most satisfied with the original salesman and the quality of the materials.”

Review by
01/24/2020

“I was most satisfied with the final installation crew and Jennifer. They were available and talked to us to tell us what was going on after we complained about the work that was being done.”

Review by
01/24/2020

“The have not followed through with problems or mistakes. They were not honest and tried to hide that he knew about the windows being broken.”

Review by
01/24/2020

“The finished product, my roof looks good.”

Review by
01/24/2020

“I am a member of Neighbors and Next Door.com. They are always in my neighborhood and my neighbors are always asking if I know good a roofing company. I cannot recommend Long Roofing.”

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