Long Roofing
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Long Roofing has received 4.4 out of 5 stars based on 1768 customer surveys conducted through GuildQuality.
5
1300
4
167
3
110
2
56
1
135
3rd year as a Best Pick Call
"Throughout all of our growth, our mission remains unchanged: to offer and install the finest quality products that allow homeowners to improve their homes and their lives."

John DePaola | CEO
Company Information
Services Offered
Long Roofing is a residential roofing company that installs and replaces asphalt shingle, flat, metal, and slate roofs. The company also installs gutters.
Warranty
The company offers transferable warranties and honors the CertainTeed SureStart PLUS warranty.
Company History
The local, family-owned-and-operated company was established in 1945.
Distinctions
Long Roofing is a CertainTeed SELECT ShingleMaster, Credentialed Solar Installer, Vinyl Siding and Polymer Shakes Master Craftsman, and Restoration Millwork Trim Master Craftsman.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Long Roofing offers products from CertainTeed, including the Integrity Roof System.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
10236 SouthaRoad Drive
Beltsville, MD 20705
Hours
Mon
8:30 am - 5:30 pm
Tue
8:30 am - 5:30 pm
Wed
8:30 am - 5:30 pm
Thu
8:30 am - 5:30 pm
Fri
8:30 am - 5:30 pm
Sat
9:00 am - 3:00 pm
Sun
Closed
Licenses
MHIC #51346

Compiled Score:

Long Roofing has received 4.4 out of 5 stars based on 1768 customer surveys conducted through GuildQuality.
5
1300
4
167
3
110
2
56
1
135
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
11/02/2020

“If they give me my paper that i request”

Response by Olivia Burchfield
Hello Larry! According to our records, everything has been resolved with your situation. Thank you for choosing Long Home Products as your home improvement partner. Have a great day!
Review by
10/08/2020

“They exceeded my expectations overall. The presentation and installation was excellent.”

Review by
10/03/2020

“I had a good experience with them. They always answered all my questions and were very polite. The workers were very clean and very courteous. They put my roof on right and I have not had any problems at all.”

Review by
08/28/2020

“They were on time.”

Review by
08/28/2020

“They meet my expectations in the quality of the windows and doors.”

Review by
08/28/2020

“The first day, they showed up with what I thought was a non-company vehicle because it had a different name on, which is why I docked a star. The guy showed up with a different company name, and then he turned around and got a Long Roofing sticker out of the car to put in the side, but it doesn't work like that. I guess Long Roofing was using subcontractors.”

Review by
08/28/2020

“They met/exceeded my expectations because the installation was good and the installers were courteous.”

Review by
08/27/2020

“I am very satisfied with the work they did. The tub and the shower have just absolutely improved everything in here. Even with Covid-19 and everything going on, the work was done right on time.”

Review by
08/27/2020

“Long Roofing did a great job. All around, they met my expectations.”

Review by
08/27/2020

No review comments provided

Review by
08/20/2020

“They did a beautiful job all the way around.”

Review by
08/15/2020

“Time of completion”

Review by
08/13/2020

No review comments provided

Review by
08/06/2020

“Very courteous crew. Happy to see female crew member. Cleaned area up very nicely. No smoking seen on premises. Amazingly hard and skilled workers!”

Review by
08/04/2020

“Totally satisfied with the replacement”

Review by
07/29/2020

“All areas and I would recommend Long Roofing in a heart beat.”

Review by
07/22/2020

“They damaged our property and did not follow up. They said they were going to fix the damage and we have not heard anything back. Someone was sent out to inspect the property but we have not heard anything in months. They were able to give me a quote for my roof in one day but are not able to come out and fix the damage caused.”

Review by
07/20/2020

“crew arrived on time .”

Review by
07/17/2020

“The roof looks beautiful. The 50 year labor and material warranty.”

Review by
07/13/2020

“Overall I was very satisfied”

Review by
07/08/2020

“I like the windows. That is why we chose to do business with you for a THIRD time.”

Review by
07/04/2020

“Excellent job on roof”

Review by
06/30/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/25/2020

“All”

Review by
06/25/2020

“the professionalism of the sales staff and the installers”

Review by
06/24/2020

“I am calling them for a fence I want to have installed.”

Review by
06/23/2020

“My expectations were not meet or exceeded. They damaged a few of my bushes. They did not consider my shrubs or have the respect not to damage them.”

Review by
06/22/2020

“They did what they were supposed to do.”

Review by
06/21/2020

“They paid to replace a broken light, without any hesitation or argument.”

Review by
06/21/2020

No review comments provided

Review by
06/19/2020

No review comments provided

Review by
06/18/2020

No review comments provided

Review by
06/18/2020

No review comments provided

Review by
06/18/2020

No review comments provided

Review by
06/18/2020

No review comments provided

Review by
06/18/2020

“Got the job done in a day instead of two days. Excellent work.”

Review by
06/18/2020

No review comments provided

Review by
06/18/2020

No review comments provided

Review by
06/16/2020

“Love the finished Roof and Doors. The quality of work and professionalism of the team was excellent.”

Review by
06/16/2020

“I was most satisfied with the good quality.”

Review by
06/16/2020

“They were polite courteous and clean. You have a good crew from the salesman all the way to installer.”

Review by
06/16/2020

No review comments provided

Review by
06/16/2020

“I was most satisfied with the design and installation.”

Review by
06/16/2020

“Nails were left in my neighbors yard and mine. Nails were left on the roof and the roof that i share with my neighbor. Trash had blown into my neighbors yard. My dryer vent was covered by a board. Staff was politely argumentative about the the issue. Did purchase another vent. Other vents were covered. Not sure how it will affect my home. I had a small blue tarp on my roof and asked that it be given to me. I was not but i found it in my neighbors yard.”

Review by
06/16/2020

“Initial home overview.”

Review by
06/15/2020

“I am most satisfied with the speed that they go to the project.”

Review by
06/15/2020

“The team that entered my home were quick and professional. They were clean and added minimum intrusion on my daily life as they worked. I would certainly recommend long fence for good quality professional work.”

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

“Was very satisfied with the whole process”

Review by
06/15/2020

“The crew was extremely hard working! I thought for a while we were going to have some problems because only 1-2 spoke English. That didn't seem to be a drawback. If they needed to ask me a question they would go through the two that did speak English. It worked out fine!”

Review by
06/15/2020

“I am satisfied with my roof.”

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

“The work was done relatively quickly.”

Review by
06/15/2020

“I have already done that! They were great! They did everything in a timely manner just as advertised and they cleaned everything up!”

Review by
06/15/2020

“The roof looks awesome! It is really very nice. The most satisfying thing was that even though the issue that had to be resolved wasn't necessary in the contract, Long Roofing, in the end, was very professional and did the right thing and resolved the issue without further incident. That is what I thought was the best thing they did.”

Review by
06/15/2020

“I am in the process of doing that now! I am 100% satisfied. The work is awesome. From the beginning to the end it was perfect and I have no complaints at all! They were clean, courteous, and everything was on point. I didn't have any problems!”

Review by
06/15/2020

“I was most satisfied with the financing and the workmanship.”

Review by
06/15/2020

“great job & good peopple”

Review by
06/15/2020

“The roof looks good, I have gotten a lot of compliments.”

Review by
06/15/2020

“I was most satisfied with the overall execution of the project. Everything went as it should and there were no surprises.”

Review by
06/15/2020

“Installation of materials, professionalism of workers, end product.”

Review by
06/15/2020

No review comments provided

Review by
06/14/2020

No review comments provided

Review by
06/14/2020

No review comments provided

Review by
06/14/2020

“Working with Salesman Connor Cox.”

Review by
06/14/2020

“Teresa Butts was professional and seemed very knowledgeable.”

Review by
06/13/2020

“The Beauty of the roof, the quick response and installation 1 DAY!!!”

Review by
06/13/2020

“So happy with the new roof, very professional company!”

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

“The installation crew were exceptional,”

Review by
06/13/2020

“Respectful and trusting staff.”

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

“It will depend on who I speak with on my issues and replies. I had great communication with Dave Normandin. He has a number of my correspondence and is aware of my situation.”

Review by
06/13/2020

“Great company and people”

Review by
06/13/2020

“Richard Ramos my sales professional was amazing and very thorough. The team that installed my roof was quick and efficient and did exactly what Richard said they would.”

Review by
06/13/2020

“The finished job looks good.”

Review by
06/13/2020

“Timing”

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

“Mike was very informative. He told me everything I needed to know about the roof.”

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

“The workers who came were great and we love the new roof”

Review by
06/13/2020

“The door was installed properly.”

Review by
06/11/2020

“The workers were so professional and did everything in a timely manner. I loved the process from beginning to end. I am really satisfied and they couldn't have done it any better.”

Review by
06/10/2020

No review comments provided

Review by
06/10/2020

No review comments provided

Review by
06/10/2020

“They were courteous and professional. I have dealt with some bad people in this industry so I really appreciated how respectful they were.”

Review by
06/10/2020

“all areas”

Review by
06/10/2020

No review comments provided

Review by
06/08/2020

“Overall good experience”

Review by
06/06/2020

“quality and neatness”

Review by
06/05/2020

“They were very courteous and timely. We are very satisfied with the job.”

Review by
06/05/2020

“It was a very nice experience and they are very professional.”

Review by
06/05/2020

“The time it took to complete the project and the professionalism of the workers.”

Review by
06/04/2020

No review comments provided

Review by
06/04/2020

“The windows made a big improvement in my home.”

Review by
06/04/2020

“Satisfied with your rep John. He was very pleasant; the workers, they were very efficient and prompt. The reps that showed up on the day of installation..Great customer service!”

Review by
06/04/2020

“The actual roof itself is great.”

Review by
06/04/2020

“I was satisfied with their timelessness. I have a roof and I am happy.”

Review by
06/04/2020

“The Assistant Project Manager, Jamal Goldson was very, very professional and kept me informed @ all times .He is very pleasant to work with!!”

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