“I can only compare Chris with another guy we were negotiating with. Chris was pretty good responding to emails, and so he answered my questions. That was basically the reason we decided to go with Metropolitan, because of his interaction. I'd give them an A.”

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“I had no complaints.”

“Metropolitan Exteriors did the work as expected. I think they did a decent job. They seemed to be responsive to any questions I had following the work. They put a roof on and put screens in my gutters. I would give them an A for the experience.”

“Metropolitan Exteriors got here on time, and they did the job right. In fact, we were out of time, and he photographed the results of the repair he had done. I appreciated that. He didn’t wait until I got back. They were doing some insulation around the vents. I had a leak in the vents. I’d give them an A+ on what they did. Everything was perfect—just exactly right. He didn’t charge me an arm and a leg, so I was very happy with them. I’d highly recommend them.”

“The experience with Metropolitan Exteriors was great. They were very prompt in getting out and getting the repairs done, especially considering the time of the year it was. It was getting on toward the winter, and I didn’t want to have that leak any longer than we had already had it. They did a great job in fixing it. I would definitely say Metropolitan Exteriors deserves an A. They were recommended to me, and I would recommend them.”

“Generally, we were very happy with them. They were fast. The sales rep was available for questions. It wasn’t the most well-coordinated work, and unfortunately they said they would tarp the landscaping, and they didn’t—so my kids were finding roofing nails. That was less than ideal, but generally speaking—in comparison to other work we’ve had done at the house—they were fast, they were relatively well priced, we were able to get what we wanted, and they did a good job. I would say they deserve a B+.”

“They did what they said they were going to do when they said they were going to do it. That was good. They did a roofing job for me. They deserve a B+. There wasn’t anything that was particularly wrong. They did good on customer service. I would use them again, and I have.”

“Compared to about half a dozen other companies I’ve been working with, overall, on this project, they were among the most professional. They did a roof at a good price, and they did some replacement windows. Overall, I'd give them an A+ for everything.”

“Metropolitan Exteriors was timely in terms of arrival and completion of the job. They were providing moving services for me. I would grade them a B+ overall. They did a fairly decent job in terms of cleaning up behind themselves, but there were some items found later that the crew had not taken with them.”

“They did good work. I’ve had them for several years, for a lot of items being done around the house. They put a new roof on the house. I’ll give them an A. They were good. They cleaned up good. The guys inadvertently put a cover over our bushes, and that was all. It was just a minor issue.”

“They were quick. They did a good job. They cleaned their mess in a timely fashion. The only thing I didn’t like is that they put their commercial on my property and the HOA actually gave me violations for that. They did my roof, trim, and gutters. Metropolitan Exteriors deserves an A.”

“They were very quick, very responsive, and very professional. They told me when they were going to be there, and they were there. They told me how long the job was going to take. It was very smooth. It was one of the best contracts ever. They did roofing for us. They deserve an A+. I had to call them a couple of times about my invoice. I don’t know if the ladies in the office are short staffed, or maybe a little unorganized. They were fine in terms of cleanliness. They cleaned up everything.”

“This is the second job they did for me. This was a re-roofing job. Pricewise on their estimate, they came in better than two other quotes that I got from other companies. As far as the quality of the workmanship, it was very good. There were some issues with stains on some of the asphalt shingles. When I brought that to their attention, they did come back out, replaced those, and resolved the problem. I was very pleased, overall, with the job they did. I would give them an A+ overall.”

“They do good work. The young man who comes to give the estimate, communicates in a timely manner, via email. When he says he will come and show up to give the estimate, he shows up. All around, it’s a good company. I’ve had them come here twice. They replaced the roof a couple of years ago, and last year they replaced sliding glass doors. I'd give them an A. They clean up after themselves. I definitely would recommend them.”

“They did roofing on my house on Angora Drive. They were pretty prompt. They came the same day he said he was, and it was supposed to return and do something. I’m pretty sure he did return. I never had a problem with it. I wouldn’t give them an F because there was one thing that was missing. I would give them a B on everything except customer service. Their customer service was great.”

“They've done several things for us. They do quality work. Tony—the guy I talked to—is always prompt with returning phone calls or emails, explained things very well. And, we’re just happy with the whole experience. They've done gutters, siding, and a new ridge vent. They've actually done three things for us over the last couple of years. Metropolitan Exteriors is an A+ company.”

“I had no problem with Metropolitan. I don’t have anything good to say. I don’t have anything bad. They did their job for what I paid for. I did not have any complaints, and I would recommend them. They did roofing for us.”

“The person who was my point of contact was very easy to deal with—very good communication to myself. They did my roof. I would give them an A+. I would recommend them.”

“The gentleman that came and did the work was very efficient, very polite, and very thorough. They were fine. They did a roofing job for me. I'd give them an A.”

“I liked the promptness with which they took care of the situation. I had a roof leak. Metropolitan Exteriors deserves an A+. I have recommended them already.”

“They were just very timely, and they did what they said they were going to do. They evaluated and replaced a roof. I would give them an A.”

“Metropolitan Exteriors did what they were supposed to do. They did a roofing job for me. Overall, they deserve a B for the experience.”

“I liked the cost of the service. They did my roof. I'd give Metropolitan Exteriors A+ for everything.”

“They did good work. They put a roof on. I had no complaints, and I would highly recommend them.”

“I liked the price and the speedy service. They did my roof. I'd give them an A+ for everything.”

“It was repaired. The roofing section was not done. I'd give them a C, overall.”

“I liked the work. It was done in a day. They did the roof, and I'd give them A+ for the overall experience.”

“They did my roof for me. They gave good service. Overall, I’d give them an A.”

“I think they did the roofing and there was an issue but it wound up being OK. I'd give them a B+ for my overall experience.”

“They did roofing work for me. They gave me a very clear quote. They responded very quickly and were very professional. They did a great job and the quality of work was great. I would grade the overall experience as A+. ”

“They were good and I don’t have any problem with them at all. They did excellent work and I would absolutely recommend them. They did roofing and siding and they did an excellent job. I would recommend them to anyone. ”

“Everything worked out pretty good. They replaced something on the chimney that was causing a leak on the roof. Everything was done OK. They were actually able to work without anyone at the house and it worked out OK. Overall, I'd give them an A grade.”

“Jeff is awesome. The recent work they did was put in a new glass sliding door. They also did my roof and my windows. I would give them A+, whatever gives them gold stars and a smiley face. I noticed some tiles on the roof, I happened to find who had done all the work. It was guaranteed for 25 years and it took place in one of those storms. They actually came out and redid around the chimneys, flutes, and tacked a few roof tiles down. Everything was good to go.”

“They repaired a pretty difficult roof. We have almost flat roofs on our house and they did a good job. I would give my overall experience with them at least an A. It hasn’t rained that much, so I’m assuming it is good. I think there’s always room for improvement. I would recommend them. In fact, they’re doing some work for the guy that recommended them to me.”

“They did roofing work for me. They are an excellent company as far as I’m concerned. All of the work is excellent and I would recommend them. The workmanship and everything was excellent. I have no problems with them. ”

“They did roof work. They repaired some slates in the roof. Overall, I’d give them an A grade for the experience I had with them.”

“I had an extremely positive experience with them. Metropolitan did the roof and skylights. I'd give them an A++ for my overall experience with them. ”

“They did some roofing work for me. I would give them an A for my overall experience. I need to hear from them to schedule some additional work.”

“My experience was very positive. They did a terrific job. They were great guys. We had a new roof put on and new siding. I'd give them A+ for my overall experience. ”

“I’d give them an A for my overall experience. They did roofing work for me.”

“They did the whole roof for me. I’d go with an A rating for my overall experience. I would recommend them.”

“They did the roof for me. Overall, I’d give them a B.”

“They replaced my roof. It was A+ work.”

“They were very reliable and I thought the price was very good. They did the roof. I would give them an A overall.”

“They were responsive and the work was quality work. They did the roof for me. I’d give them an A grade overall.”

“They are professional and timely. They did good work on the roof repair. They deserve an A.”

“They did roofing work for me. It was good, quick work. Overall, I'd give them an A+ grade.”

“They replaced the whole roof for us. The owner came out and was very thorough talking about the roof, which we liked. I'd give them an A overall. I had no issues.”

“They did a nice job for me. They did roofing for me. They did a very good job. I'd give them an A for my overall experience. I had no issues. I would recommend them. ”

“I liked that they went above and beyond when they worked on the roof to document everything for insurance purposes. I’d give them A for my overall experience with them.”

“So far, I am pleased with the repair to the roof. It was hard for them to respond to me. It took a while for me to get some help from them. Overall, I’d give them a B because I really didn’t like how long it took for them to get back to me. I had the most difficult time with customer service. I don’t know if my messages were being passed along, but that is where I had the issue.”

“I thought they did a very nice job. They were very responsive. I thought that they did a nice clean job. They were very professional. They were very respectful of cleaning up after themselves. They were very reasonably priced. They were very responsive when they got to finishing the job on time. It came in a little higher than the original quote but they had to do some extra work which is not a big deal. Overall, it was an excellent experience. I would definitely recommend them to someone else. We have a sunporch with a flat roof and they replaced the entire thing including the drain for that as well. I would definitely give them an A. I thought they did a nice job. I actually got their number from Best Pick Reports. I had gotten four quotes and they were half the price of the highest one. You never want to pick the lowest guy but they had their flat roof specialist come out and he really sold me on his talent and the company. You're always scared about buying the cheapest guy. I thought they did a terrific job, they really did. I was happy that I picked them in the end because I saved a lot of money. I think I saved over $5,000 so it was really worthwhile.”

“It was fine; no issues at all. They were on time and did what they were supposed to do, and I haven't had any issues with it since. They did roofing repair work. I chose them because of proximity. I would give them an A.”

“I think my wife was here when they worked on the project. They did the roof repair. I didn't have to think about it. I just called, and they came and did it. I would recommend them. I would give them an A+.”

“They seemed to have a fair quote, and they came and got the work done in one day, as promised. It was roof repair, and they replaced some shingles while they were at it. It was good. I would rate them as an A with no complaints.”

“They're great. They just were very professional when they did the work, and I like them. They did some roofing work for me. I would grade them as an A.”

“They were efficient. They came, did the job, and cleaned up after themselves. Everything was good. They replaced some wood for my front porch roof. They deserve an A.”

“They did some work for me. They came, did the work, and got out. They were very efficient and clean. My wife found them. I just liked the service I got from them. They get an A grade.”

“They were thorough and took their time doing it right. They did some roof repair, siding repair and replaced some rotten wood. I would rate them as an A with no complaints.”

“Metropolitan Exteriors is a good company. They did very well. I would give them an A.”

“They were very good. They just showed up. I was very impressed with their service.”

“We had good service. We had a couple of little issues, but they sent the guys to fix it. Everything was fine.”

“They were reliable, and they finished the work. It was good-quality work. They replaced the roof. I would give them an A.”

“They fixed something on my roof. I have no complaints, so they're an A.”

“The estimator was very professional and did great work. The roofing crew was also very professional and easy to work with. The challenge is that I think we still have a leak in our roof so we're going to have them back out here to fix the original issue. I reviewed a number of companies, got competitive quotes and they were looking at doing the most comprehensive work and would guarantee the work they did. I would rate them as a B.”

“They came on the promised time and date and did the work. I thought that maybe I had a leak, but I'm convinced now that it must have been from the old roof and not what they did. I don't blame them for the leak; it's fine now. I think I got quotes from two different companies, their quote looked the best, and I couldn't see any reason not to go with them. I guess I would have to give them an A.”

“They did my roof and my gutters. There was one gentleman that did the blowing. They didn't exactly clean up afterward. I had to keep telling him to clean up after themselves. There was a lot of shingles and paper around that he didn't bother to pick up. That was the only one thing that I identified. Everything was great. I would say they probably have to be a B- due to the lack of cleanup.”

“I'm so pleased with them that I would be glad to give them honors. They were very prompt, they thoroughly assessed my needs, and they provided the service in the contract. They replaced my entire roof. I forgot his name, but the guy who came out to do the appraisal—the way he explained things to me made sense. They were fairly priced, and it seemed that he was well aware of what my needs were. He gave me two options, which I really appreciated. They deserve an A.”

“They were very responsive; they were fast in getting back to me with any questions I had, and they were able to accommodate my schedule. Overall, it was a very good service. They redid the whole roof of my house. I would rate them as an A with no complaints.”

“We changed our roof two months ago and it was done by Metropolitan Inc. They changed the whole roof because it was starting to rain in the house. They didn't have to change the shingles and everything was fine. The only thing was that the salesman was really cool, but what he said versus what happened was totally different. He said one day would be fine, they would finish everything but I was skeptical about it. I was like you don't have to impress me with one day, and I understand if it takes more. It took four days, the actual people that did the work did a great job. But it seems like it was a little miscommunication. I would grade them an B.”

“Metropolitan Exteriors did a roof. What stood out was that they stuck to the price they quoted at the very beginning, and their customer service is outstanding. After the roof was installed, they didn't follow up just once. The gentleman who runs that personally called three times, which I thought was very impressive, just making sure everything was good. Everything's been rock solid. It was a full install. The job site looked outstanding. When they take everything off, there's usually a lot of nails and little debris, but they've got a big dumpster and these tarps. They put tarps all around the house, then roll it up and put it in the dumpster. We didn't have any nails or anything. They did a great job. They're A++.”

“Metropolitan Exteriors did a good job on our roof last year. I thought the price was reasonable, and the material that they used was pretty good. They did the work on time and did a good job cleaning up. They replaced four roofs. I found them because my neighbors worked with them. I'd give an A grade to them.”

“They were fine. They just did a good job, and they did it quickly. They did a roof. I'd say a B suits them best. They had to come back a couple of times to fix a couple of things on the roof.”

“They were very competent. They were thorough. We had our roof done with them and our windows. My husband found them, probably on the internet. I think they deserve an A+.”

“They did the roof on our house. They were on time and efficient, they explained everything to us when they replaced the roof on the house, and they did quality work. It was a whole new roof. I originally found them in the Montgomery County Best Pick Reports book of recommended contractors. It was an A-grade service.”

“It was fairly hassle-free, if I recall correctly. When I called to arrange it, they were very amenable to arranging it as quickly as possible, and they did the work as quickly as possible, too. They were doing some repair work on an existing roof. There was an area where there was some leakage. I think they definitely deserve an A.”

“They did roofing. I did use them, and for the most part, it was positive. They came out and did the work. I'm assuming it was done correctly only because they came on a day they were not supposed to come because I was not going to be there. Then, the work was done. They were supposed to be fixing the roof, and since there's no water coming in, I assume it was done correctly, but since I wasn't there, I don't know that. I found them in a book put out by the county, Best Pick Reports. I'd grade them with a B because they came when they weren't supposed to.”

“They did the job on time and the people are nice and their work has a warranty so I'm happy with them. The fan was leaking and then there was like a splash on the chimney. I would give them an A or A-.”

“I do have the book I think. It's helpful at times. I have used it in the past. I prefer to use a personal referral. I have used it for a couple of things. There is not anything I can think of to make it better. I guess I would give it a B+. It has a few things but it doesn't have that many choices I guess. I'd like more choices if they have them.”

“We did have somebody come out from the Best Pick Reports book. I had a positive experience with Metropolitan Exteriors. We had an ice dam issue, and they repaired that. So, as far as I know, it is OK, and we have not had a recurrence of water damage through the winter.”

“I would use the company again if I needed to. I think I'll give them an A. The only thing which I won't give them an A+ because they took a long time to send us the paperwork for the warranty for our roof. Other than that, they were a wonderful job.”

“They were on time, they were neat, they were able to assess the problem, and they completed it to my satisfaction. Something was going on with the roof on the side of my house, it was something with the flashing, and when the house was built, it was incorrectly done, so by the time I purchased the house after the first owner, I started experiencing water in my house. When the guy came out, he showed me how the flashing was away from the wall, so the water was actually getting in between the wall, so it means it was just coming right down inside my house when it would rain. A really close friend of mine had gotten a book in the mail and he had asked me did I receive one, and I said no. I was trying to get a book, but unfortunately, I could never get one. The clean-up was excellent. They only repaired the portion of the flashing that went across that room. I would grade the company an A.”

“I would rate the company maybe a B. I would recommend them.”

“They were fast, efficient, did a nice job, the roof on our house looks great and I couldn't've been happier. Everything has held up perfectly. The technicians were confident and straightforward. They were terrific. If needed, I would use them again. They were recommended to us by a friend in the area. I would refer them to others. I'd give them an A.”

“It wasn't all positive. I had some issues with stuff happening to the facets of the side of the house. I'm sure they didn't mean to do it, but I never got it fixed. I chose them because they were recommended. I'm not sure if I would recommend them again. I would grade them a B.”

“Metropolitan Exterior had good intentions. I have no intention of ever employing them again. They mean well, but they only have one worker, and he's not up to par. The owner of the company is a very skilled knowledgeable fellow. But he has decided to ride around in a pickup truck doing estimates instead of doing the work. The only guy he could find to do the work is this guy who is a really nice fellow and highly skilled. He's an artist, but he doesn't do good work. You can't get him to be there on time, ever. The work average. So far it's holding up. But I've had it criticized by other people. The guy that owns the company is a real nice guy but he had decided not to work anymore. I would grade them a B.”

“Metropolitan Exteriors did a good job with everything. They put the roof and shingles on, and they didn't leave anything lying around. If need be, I'd use them again. I'd give them an A.”

“Metropolitan Exteriors was wonderful. It was my first time using them for roofing, and the quality of the work is holding up. The technicians were great too. I'd give them an A+.”

“Metropolitan Exteriors replaced my gutters, roof and siding. The quality of the work was excellent. I would use the company again if I needed to. I found them from the Howard County Best Pick Reports. My communication with the crew was OK; we had some language issues but we were able to resolve them. I'd give them an A.”

“Metropolitan Exteriors put on a brand new roof. The quality of the work is fine as far as I can tell. I did have a problem with the salesman and getting him to call me back. I think he could have been more organized. He was supposed to sign the contract and all. He was supposed to call me back during a certain timeframe and he allowed his cellphone to run out of charge. I had problems getting in touch with him; I had to call the main office and they weren't able to get through to him so I think the particular salesperson I dealt with could have been more organized. On the work and service completed I'd give them an A.”

“Metropolitan Exteriors did work for us. They did excellent work on our roof over the deck. It was very well done. We had 2 skylights there and over the years they had developed some leakage. They had to put new ones in the roof and I know my husband was very pleased. He thought they did well. I would certainly recommend this company based on the work they did for us. It's been at least a year or 2 years since we used them. I would give them an A.”

“I think they were great. They did a roof project. I thought they were priced right, and I thought they did a very attentive, good job. I thought they were very professional. They did what they said they were going to do when they said they were going to do it. I think the quality of work was very high. I would rate them as an A-. Unrelated to Metropolitan Exteriors, our main problem still exists; I think it has to do with the HVAC folks.”

“I just thought they did a good job, and they were very professional. There was a little misunderstanding, but once they got that corrected, it was fine. The contractor came out and checked it out and they — I got a bill before the work was done. They did some patching on top of the roof, and they replaced three of the vents and screens. There was no need for any type of follow-up. When I initially called them, they came out and gave me a very decent estimate. Then, they actually sent me a bill, and I was looking at the roof going, ‘Well, what did you guys do?’ She said, ‘Well, we finished the thing.’ I called the contractor and said, ‘I don't see where they did any work, and he said, ‘Well, let me come check it out. You're right. I don't know what happened, but they must have gotten their wires mixed up.’ I'm a project manager by profession, so I knew what they had done. They used a subcontractor because it was a small job, and the sub didn't come do the work when they were supposed to. I was fine. I would say they were trustworthy. I would give them an A.”

“They did my roof. When he was doing it, I think they chipped off part of the wood on that lower end. They finished the work, they told me, and left. I didn't know the wood was chipped off. I asked the supervisor and he was good enough to send the picture he had taken the picture before he started. The wood was good to begin with. It wasn't chipped off earlier. He talked to the workers and they said it was rotten to begin with. That's where I was a little bit upset. If you had chipped off something by mistake, it would have been nice if they told me before instead of me having to find out. If I didn't find out they wouldn't have fixed it later. I picked it out from the Best Picks, the book that comes out. That is only thing a little disappointed. The supervisor was nice enough to get back to me. Initially, he did try to say the worker said the wood was rotten to begin with. He came and fixed it so it wasn't an issue. I would grade them a B. I would recommend them; they do a good job. I would probably tell them to take a picture before, keep an eye on that.”

“I like that they didn't give me the typical, big, old spiel when they came to give me the estimate. I don't like being sold—I just want to know what I need—and they were straightforward. They replaced my roof, and the work and service were great. The cleanup was good as well. They deserve an A+.”

“Metropolitan Exteriors was very good. They did really good work, they were quick and efficient, and they gave me a good price. They replaced a roof. I found them to be trustworthy, and I felt they offered a high-quality product. I would grade them as an A+.”

“Metropolitan Exteriors was very good. They replaced my roof. They were quick, they did what they said, and they didn't need to come back because everything was done right the first time. I would use them again if I needed more work done. I'd give them an A.”

“They did my roof. Someone recommended them to me. They were on time, and they did the job in a day, so they got all the timing right. I'd rate them as an A.”