Metropolitan Exteriors, Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Based on 231 Surveys
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Metropolitan Exteriors, Inc. has received 5 out of 5 stars (A-rating) based on 231 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers residential and commercial installation and repair of all types of roofing, including asphalt, wood shake, slate, and metal. The company also replaces windows and doors and installs gutters, siding, trim, and soffit for residential and commercial properties.
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's stepbrother Joseph Jones serving as the president.
Metropolitan Exteriors is a CertainTeed SELECT ShingleMaster, IKO Professional ShieldPRO plus+ contractor, and a commercial GAF Master Roofer. Jeffrey Thomas is certified as an EPA Lead Renovator.
MHIC #32699
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

“Metropolitan Exteriors got here on time, and they did the job right. In fact, we were out of time, and he photographed the results of the repair he had done. I appreciated that. He didn't wait until I got back. They were doing some insulation around the vents. I had a leak in the vents. I'd give them an A+ on what they did. Everything was perfect—just exactly right. He didn't charge me an arm and a leg, so I was very happy with them. I'd highly recommend them.”

“They were very quick, very responsive, and very professional. They told me when they were going to be there, and they were there. They told me how long the job was going to take. It was very smooth. It was one of the best contracts ever. They did roofing for us. They deserve an A+. I had to call them a couple of times about my invoice. I don't know if the ladies in the office are short staffed, or maybe a little unorganized. They were fine in terms of cleanliness. They cleaned up everything.”

“The experience with Metropolitan Exteriors was great. They were very prompt in getting out and getting the repairs done, especially considering the time of the year it was. It was getting on toward the winter, and I didn't want to have that leak any longer than we had already had it. They did a great job in fixing it. I would definitely say Metropolitan Exteriors deserves an A. They were recommended to me, and I would recommend them.”

“They did good work. They put a roof on. I had no complaints, and I would highly recommend them.”

“They've done several things for us. They do quality work. Tony—the guy I talked to—is always prompt with returning phone calls or emails, explained things very well. And, we're just happy with the whole experience. They've done gutters, siding, and a new ridge vent. They've actually done three things for us over the last couple of years. Metropolitan Exteriors is an A+ company.”

“I liked the promptness with which they took care of the situation. I had a roof leak. Metropolitan Exteriors deserves an A+. I have recommended them already.”

“I liked the work. It was done in a day. They did the roof, and I'd give them A+ for the overall experience.”

“The person who was my point of contact was very easy to deal with—very good communication to myself. They did my roof. I would give them an A+. I would recommend them.”

“Metropolitan Exteriors did the work as expected. I think they did a decent job. They seemed to be responsive to any questions I had following the work. They put a roof on and put screens in my gutters. I would give them an A for the experience.”

“They were quick. They did a good job. They cleaned their mess in a timely fashion. The only thing I didn't like is that they put their commercial on my property and the HOA actually gave me violations for that. They did my roof, trim, and gutters. Metropolitan Exteriors deserves an A.”

“I can only compare Chris with another guy we were negotiating with. Chris was pretty good responding to emails, and so he answered my questions. That was basically the reason we decided to go with Metropolitan, because of his interaction. I'd give them an A.”

“I had no complaints.”

“I had no problem with Metropolitan. I don't have anything good to say. I don't have anything bad. They did their job for what I paid for. I did not have any complaints, and I would recommend them. They did roofing for us.”

“The gentleman that came and did the work was very efficient, very polite, and very thorough. They were fine. They did a roofing job for me. I'd give them an A.”

“They did good work. I've had them for several years, for a lot of items being done around the house. They put a new roof on the house. I'll give them an A. They were good. They cleaned up good. The guys inadvertently put a cover over our bushes, and that was all. It was just a minor issue.”

“They do good work. The young man who comes to give the estimate, communicates in a timely manner, via email. When he says he will come and show up to give the estimate, he shows up. All around, it's a good company. I've had them come here twice. They replaced the roof a couple of years ago, and last year they replaced sliding glass doors. I'd give them an A. They clean up after themselves. I definitely would recommend them.”

“They were just very timely, and they did what they said they were going to do. They evaluated and replaced a roof. I would give them an A.”

“I had an extremely positive experience with Metropolitan Exteriors. They did the roof. I'd give them an A++.”

“They did roofing work. They responded quickly and were very professional. They did a great job, and the quality of work was great. I would grade the overall experience as an A+.”

“Metropolitan Exteriors did the job quickly and efficiently, and they didn't leave anything. I would give them an A. The quality of the work was good.”

“They did roofing work for me, and all the work is excellent. They are an excellent company. The workmanship and everything was excellent. I would recommend them.”

“They did a nice job; they were very good. I'd give them an A, and I would recommend them.”

“I had an extremely positive experience with them. Metropolitan did the roof and skylights. I'd give them an A++ for my overall experience with them.”

“Jeff is awesome. The recent work they did was put in a new glass sliding door. They also did my roof and my windows. I would give them A+, whatever gives them gold stars and a smiley face. I noticed some tiles on the roof, I happened to find who had done all the work. It was guaranteed for 25 years and it took place in one of those storms. They actually came out and redid around the chimneys, flutes, and tacked a few roof tiles down. Everything was good to go.”

“They did roofing work for me. It was good, quick work. Overall, I'd give them an A+ grade.”

“They replaced my roof. It was A+ work.”

“They did roofing work for me. They gave me a very clear quote. They responded very quickly and were very professional. They did a great job and the quality of work was great. I would grade the overall experience as A+.”

“They did our roof. They were prompt and timely. They did our gutters. I'd give them an A for my overall experience.”

“They replaced the whole roof for us. The owner came out and was very thorough talking about the roof, which we liked. I'd give them an A overall. I had no issues.”

“They did a nice job for me. They did roofing for me. They did a very good job. I'd give them an A for my overall experience. I had no issues. I would recommend them.”

“They are professional and timely. They did good work on the roof repair. They deserve an A.”

“They were responsive and the work was quality work. They did the roof for me. I'd give them an A grade overall.”

“I liked that they went above and beyond when they worked on the roof to document everything for insurance purposes. I'd give them A for my overall experience with them.”

“My experience was very positive. They were very professional and the job was done very fast. Everything was very positive. They did roofing work for me. I'd rate them as an A.”

“I'd give them an A for my overall experience. They did roofing work for me.”

“They did the whole roof for me. I'd go with an A rating for my overall experience. I would recommend them.”

“They did some roofing work for me. I would give them an A for my overall experience. I need to hear from them to schedule some additional work.”

“They repaired a pretty difficult roof. We have almost flat roofs on our house and they did a good job. I would give my overall experience with them at least an A. It hasn't rained that much, so I'm assuming it is good. I think there's always room for improvement. I would recommend them. In fact, they're doing some work for the guy that recommended them to me.”

“They did roof work. They repaired some slates in the roof. Overall, I'd give them an A grade for the experience I had with them.”

“They did the soffit. They did the job quickly and efficiently. They cleared away everything and didn't leave anything. They get an A from me. I think the quality of work was good.”

“Everything worked out pretty good. They replaced something on the chimney that was causing a leak on the roof. Everything was done OK. They were actually able to work without anyone at the house and it worked out OK. Overall, I'd give them an A grade.”

“They did my roof for me. They gave good service. Overall, I'd give them an A.”

“They did some flashings around the dormer. They came and did what they had to do, and so far, so good. I'd rate them as an A.”

“I think my wife was here when they worked on the project. They did the roof repair. I didn't have to think about it. I just called, and they came and did it. I would recommend them. I would give them an A+.”

“They did the roof on our house. They were on time and efficient, they explained everything to us when they replaced the roof on the house, and they did quality work. It was a whole new roof. I originally found them in the Montgomery County Best Pick Reports book of recommended contractors. It was an A-grade service.”

“They fixed something on my roof. I have no complaints, so they're an A.”

“They were very responsive; they were fast in getting back to me with any questions I had, and they were able to accommodate my schedule. Overall, it was a very good service. They redid the whole roof of my house. I would rate them as an A with no complaints.”

“They're great. They just were very professional when they did the work, and I like them. They did some roofing work for me. I would grade them as an A.”

“They were efficient. They came, did the job, and cleaned up after themselves. Everything was good. They replaced some wood for my front porch roof. They deserve an A.”

“They were reliable, and they finished the work. It was good-quality work. They replaced the roof. I would give them an A.”

“It was fine; no issues at all. They were on time and did what they were supposed to do, and I haven't had any issues with it since. They did roofing repair work. I chose them because of proximity. I would give them an A.”

“It was fairly hassle-free, if I recall correctly. When I called to arrange it, they were very amenable to arranging it as quickly as possible, and they did the work as quickly as possible, too. They were doing some repair work on an existing roof. There was an area where there was some leakage. I think they definitely deserve an A.”

“Metropolitan Exteriors did a roof, and their customer service was outstanding. The gentleman who runs the company personally called just to make sure everything was good, which I thought was very impressive. Everything has been rock solid, and the jobsite looked outstanding. There are usually a lot of nails and debris, but we didn't have anything. They did great—A++.”

“Metropolitan Exteriors did a very nice job, and they were very responsive and very professional. Overall, it was an excellent experience, and I would definitely recommend them. We have a sun porch with a flat roof, and they replaced the entire thing. I'd definitely give them an A. They had a specialist come out, and he really sold me on his talent and the company. They really did a terrific job, and I was happy that I picked them.”

“They were very competent and thorough. They deserve an A+.”

“Metropolitan Exteriors was wonderful. It was my first time using them for roofing, and the quality of the work is holding up. The technicians were great too. I'd give them an A+.”

“I like that they didn't give me the typical, big, old spiel when they came to give me the estimate. I don't like being sold—I just want to know what I need—and they were straightforward. They replaced my roof, and the work and service were great. The cleanup was good as well. They deserve an A+.”

“Metropolitan Exteriors was very good. They replaced my roof. They were quick, they did what they said, and they didn't need to come back because everything was done right the first time. I would use them again if I needed more work done. I'd give them an A.”

“Metropolitan Exteriors did a good job with everything. They put the roof and shingles on, and they didn't leave anything lying around. If need be, I'd use them again. I'd give them an A.”

“They did my roof. Someone recommended them to me. They were on time, and they did the job in a day, so they got all the timing right. I'd rate them as an A.”

“Our roof looks great, and I couldn't be happier. Metropolitan Exteriors was fast and efficient, and they did a nice job. Everything has held up perfectly. The installers were terrific—they were confident and straightforward. They were recommended to us, and I would use them again.”

“Metropolitan Exteriors replaced our roof, and it was top-notch work. They stood behind their estimate, did the work efficiently, and cleaned up after themselves very well. They did an excellent job.”

“I liked everything about Metropolitan Exteriors. They finished the job when they said they would finish it, and it was quality work. I will definitely use them again. They use high-quality products. I'd give them an A.”

“Metropolitan Exteriors repaired a slate roof and replaced some copper flashing or gutters. There are some copper parts where the roof comes together under the slate, so they replaced that because it was defective and was leaking inside. I thought their work was excellent. It was A+.”

“I used Metropolitan Exteriors for roofing. They had to replace some of the seals around the vents on the roof, which is where I had the leak. The quality of the work was good, and the technicians were fine. They did a nice job. I would give Metropolitan Exteriors an A+ grade.”

“Metropolitan Exteriors did a roof for me, and overall, I would say my experience with them was positive. They did what they said they were going to do, and they charged the price they said they were going to charge. If I remember well, I called three companies, and I think Metropolitan was the most responsive. So logistically, I think they're set up well to take the call, dispatch it, and get somebody signed up to go. Metropolitan worked well for me, and I would feel comfortable recommending them to a friend.”

“We went with Metropolitan Exteriors to do a roof repair for a leak. I thought they were very competent, and they did a very good job. It was one person, and I think he really understood roofs—he did a good job. We still hear the funny noise, but we think it's straw. We're keeping an eye on it, just to double-check. They were very nice. They said, 'Call us back if it becomes a problem again.' So at this point, it seems fine, but we're still kind of observing it. The work was done around November, so it's been about four months or so since the work has been finished. I'd say they were an A.”

“Metropolitan Exteriors replaced the entire roof. The work on the roof was really good, and they also did a nice gutter vent job. They made a couple of repairs, and there was an extra piece of work they added. All the work was great, and they were friendly. It did take a while to line the job up in the first place, but I think that was mostly because the area had been hit with a couple of storms and they were very busy, so it took a while to get them out here. They are the type of company I'd recommend. They cleaned up well after their service, and they were very considerate of my home and surroundings. They deserve an A grade.”

“Metropolitan did some roofing work for me, and I love it. They did wonderfully. I was very pleased with the roof. I definitely had a positive experience with everybody involved: all the people who were here doing the work and also the salesman. Everybody just did a really, really good job, and the cleanup went really well. Everything was just perfect.”

“Metropolitan did an excellent job. I had a leak, and they specialized in slate repair, and they did a very good job. I'm very happy. I would definitely call them again and recommend them. They're an A.”

“Everything went very well. I'm very pleased with Metropolitan's work. They replaced my shingles with architectural shingles. I was very pleased with the service I got from the company, and I was comfortable with them. They definitely get an A from me.”

“The experience was great, and the overall work was fine. They put a full roof on. It was a full installation. I heard about the company through a neighbor's recommendation. They just did a good job on my roof. I'd rate them an A.”

“The work was done on time, and they did a good job. They put in a new roof, and they did all new siding on my house. I heard about them from the neighbor up the street. She was getting the same thing done. I would refer them to someone else. They were pretty good. I'd give them an A+. It was excellent work, and I had no complaints. I don't think we had to call them back for anything.”

“Metropolitan Exteriors—the people were great. They came out and took care of everything. They did the roof, all of the siding all the way around the house, and new gutters and new fascias all the way around as well. They did a good cleanup, and they finished the job in an appropriate amount of time. I would refer this company to others, no doubt about it.”

“They did a fantastic job. They did roofing and siding for me. They did everything that I asked for, and then some. They were absolutely very professional and very courteous—the whole nine yards.”

“They put a new roof on the house for me. It was a complete tear-off and new install. They contacted me quickly and let me know when people were going to be there. They showed up as scheduled, and they did amazingly fast work and all the cleanup. I don’t think I could have been any more pleased.”

“They have done some work for me over the last year or two. Their service was good. They did roofing and gutters. I feel like I would use them again.”

“I recall what they did for me last. They replaced my roof and siding on my home. One side was damaged due to a hail storm we experienced last spring, so they replaced them. I thought they did quality work.”

“Metropolitan's service was good. They did roof and some siding work. They cleaned up well after their service. I felt like they were very professional when they came out. Their people are very personable, so I like that.”

“They did some roofing and gutter work for me last year. They did a great job—no complaints whatsoever. They did a fabulous job. Everything I needed got done; no problems.”

“They did a really good job. They did roofing and siding, and it was good. The quality was good—I mean, there were no ripples in the siding, or anything. The roof looked pretty good, too.”

“They were very good. They did roofing and a little bit of siding. I wasn't home; I was at work. They cleaned up well. I definitely would use them again.”

“They did some work for me over the last year, and I think their services are excellent. They did my roof. I'm waiting now for them to do my gutters. They did the job in a timely manner. They cleaned up well after their services—I started to let them come in the house and clean.”

“I think they installed an attic fan. They were great. I was impressed with the representative they have. He was good. I didn't have any interaction with the workers, but the representative that they had was great. I felt that the job was done in a timely fashion.”

“They did some work for me over the last year or two. They did the roof and gutters. For the roof they had to do a complete tear-off and re-install, and I think they did good. Everything was fine. I didn't find nails in the yard.”

“Metropolitan Exteriors did a good job. They did the roofing and replaced the gutters. There was some siding that was damaged—they replaced the siding. Actually, they replaced one whole side of the house, and they replaced some screens that were damaged during the hail storm. I think it's a good company; I've dealt with them twice now.”

“Sometime last year they put a new roof on, and they put siding on. They got it done in a reasonable amount of time. They're good; I'm happy with them, and I would suggest other people use them.”

“They did some roofing work in the last year. I was happy with the work.”

“They did the whole roof, and then they did part of the windows. I liked them a lot. Their crews were hardworking. I think I would use them again in the future.”

“They have put another year on our home. In 2009 they did some siding, roofing, and windows. They have done all of that on our home. They did very well. They had to redo the whole roof after a tornado. They were very prompt, and they followed through with what they promised. And we had them do other work in our home because of the quality and service they provide.”

“I believe they did my mother's windows. They did the roofing for us, and I was happy with their services. It looks good. I absolutely would recommend Metropolitan to somebody else.”

“They did some work for me over the last year or two. They're really good; they just did a really good job. They did the roofing. They're probably going to be doing the siding as soon as I get the roof paid off. They did clean up well afterwards, and they were very professional.”

“This was a while ago. Their work—I believe it was siding after hail damage—was fine. We would certainly use them again.”

“They did roofing, siding, gutters, and windows. They did a brand-new roof. Overall, I think the company was pretty good. I would use them again if I needed more work done.”

“Metropolitan Exteriors did roofing work for me. They just did roofing. It was a complete install. They did a great job; they had good cleanup and everything in the end.”

“They did some work for me last year. They replaced the roof and siding, and they were excellent. The contact information was fine, and the set up, the efficiency, the cleanup—everything was good.”

“They were fine. They cleaned up very well. They just did roofing for me.”