Metropolitan Exteriors, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.7 out of 5 stars based on 136 customer surveys conducted through GuildQuality.
5
109
4
22
3
3
2
1
1
1
9th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers residential and commercial installation and repair of all types of roofing, including asphalt, wood shake, slate, and metal. The company also replaces windows and doors and installs gutters, siding, trim, and soffit for residential and commercial properties.
Warranty
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's stepbrother Joseph Jones serving as the president.
Distinctions
Jeffrey Thomas is certified as an EPA Lead Renovator.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
10580 McConnell Place
White Plains, MD 20695
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #32699

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.7 out of 5 stars based on 136 customer surveys conducted through GuildQuality.
5
109
4
22
3
3
2
1
1
1
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/28/2020

“They met or exceeded my expectations as they knocked it out really quick. The turnaround time was perfect.”

Review by
08/28/2020

“I have used them a couple of times. They charged me for repairing a leak saying it was a new one even though I don't believe it was.”

Review by
08/28/2020

“Chris Randall always provides excellent service.”

Review by
08/27/2020

“I was happy with their work.”

Review by
08/27/2020

“I would like to recognize Chris for his exceptional service. He was very helpful, and prompt I appreciated that.”

Review by
08/27/2020

“They did a great job and did it in one day. I can't say anything bad; it looks good.”

Review by
08/27/2020

“The company is very reliable, prompt and it is a very good company to use.”

Review by
08/27/2020

“They did the job in a timely fashion.”

Review by
08/27/2020

“I would not recommend them, there is still a leak in my ceiling. Prior to coming and repair the roof, someone should have check out where the leak was coming from. They did not do that.”

Review by
08/25/2020

“Very good and quality workmanship”

Review by
08/25/2020

“Great quality work .Chris was on top of any concerns we had and resolved them.”

Review by
08/18/2020

“The receptionist was wonderful in helping me manage the payment process.”

Review by
08/14/2020

“They meet all my expectations.”

Review by
08/13/2020

“The job site clean-up exceeded my expectations.”

Review by
08/13/2020

“They did a great job.”

Review by
08/13/2020

“I want to recognize the sales manager that I dealt with; he was great.”

Review by
01/07/2020

“Chris Randall”

Review by
11/11/2019

“I have already recommended them.”

Review by
10/30/2019

“I was very pleased and satisfied with the person that came out to my home. He was very attentive with my concerns and corrected the leaking problem that I had. When it comes time to replace my roof I will defiantly call Metropolitan to do my roof.”

Review by
10/30/2019

“Chris Randall”

Review by
10/28/2019

“I would like to recognize Chris Randall for his exceptional service.”

Review by
10/19/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/04/2019

“Chris Randall”

Review by
09/26/2019

“They workmanship was great.”

Review by
09/26/2019

“I would like to recognize Jose, the lead roofer, for his exceptional service.”

Review by
09/26/2019

No review comments provided

Review by
09/12/2019

“They were the best price and the best value. They did a great job.”

Review by
08/31/2019

“I was most satisfied with the entire roofing project.”

Review by
08/31/2019

“I would like to recognize Chris Randall.”

Review by
08/31/2019

“They didn't tell us when they were coming. It was after 5p.m in November when it's dark. They said they had lights but I'm not sure if they put up the shingles.”

Review by
08/30/2019

“I talked to one guy and his name was Chris. He handled the project and he was definitely professional.”

Review by
08/21/2019

“The job was professional and done competently. Everything went as scheduled.”

Review by
08/21/2019

“Mr. Chris Randall always responded to my inquiries in a timely manner.”

Review by
08/20/2019

“They did a pretty good job and it was a great bang for your buck.”

Review by
08/20/2019

“Tony in sales. He has been very good.”

Review by
08/20/2019

“I would like to recognize Chris Randall. He was an outstanding person, prompt, diligent, followed through, and a good representative of the company.”

Review by
08/20/2019

“I would like to recognize Chris Randall for his exceptional service!”

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“They did very well. Everything was done neatly and in one day with no issues! I was very happy!”

Review by
08/19/2019

“I would not like to recognize anyone.”

Review by
08/19/2019

“Tony the salesman, was very good.”

Review by
08/18/2019

No review comments provided

Review by
08/17/2019

“They exceeded my expectations because of their timeliness and the quality.”

Review by
08/16/2019

“They did a fantastic job.”

Review by
08/16/2019

“The workers were very knowledgeable and courteous that worked on my home.”

Review by
08/16/2019

“Tony!”

Review by
08/16/2019

“Metropolitan Exteriors met and exceeded my expectations in all areas.”

Review by
08/16/2019

“I have already recommended the company to a few people.”

Review by
08/16/2019

No review comments provided

Review by
10/09/2018

“We had some follow up damage from a wind storm and they came out to fix it for free.”

Review by
10/09/2018

“They fixed the problem right away once they found out.”

Review by
10/09/2018

“They met my expectations in all areas.”

Review by
10/09/2018

“I was satisfied with everything. I was just disappointed about the shingles left laying in my yard and the piece of siding that was left hanging in my tree.”

Review by
10/09/2018

“I was most satisfied with their responsiveness, the timeliness and basically how quickly they were able to respond and get the job done for us. It was kind of a last minute thing and they were able to help us out very quickly.”

Review by
10/09/2018

“I was satisfied with the job that they did.”

Review by
10/09/2018

“I was satisfied with the timeliness. They did not take long and they were efficient in what they did.”

Review by
10/09/2018

“They met my expectations.”

Review by
10/09/2018

“The siding met my expectations.”

Review by
10/09/2018

“They did a very good job. The crew was very polite and worked very hard. I have had a little bit of a problem with them coming out to fix a leak. I'll see with this next hurricane if it is still leaking or not but besides that everything was good.”

Review by
10/09/2018

“They met all of my expectations.”

Review by
10/08/2018

No review comments provided

Review by
10/04/2018

“So far everything has been good.”

Review by
10/04/2018

“Chris Randal was very helpful with setting up my project”

Review by
10/03/2018

No review comments provided

Review by
10/02/2018

“The overall completion of the project exceeded my expectations.”

Review by
10/02/2018

“The quality of the work is great! I trust them because I know they do a good job.”

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
09/29/2018

No review comments provided

Review by
09/29/2018

“They exceeded my expectations in their craftsmanship.”

Review by
09/29/2018

“They were very quick. They did a good job.”

Review by
09/28/2018

“Replaced our 20-year-old roof ; satisfactorily explained component selection.”

Review by
09/27/2018

“They were fine.”

Review by
09/27/2018

“did exactly what they were contracted”

Review by
09/27/2018

“I am satisfied with everything from start to finish.”

Review by
09/27/2018

“I would like to recognize the salesperson for his exceptional service.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“They exceeded my expectations in showing up. I had a hard time finding anyone that would quote the job.”

Review by
09/27/2018

“Their workmanship exceeded my expectations.”

Review by
09/27/2018

“They did what they were supposed”

Review by
09/27/2018

“They have a poorly run business. I had to call several times to get someone to come out. I was a previous customer of theirs. I was under warranty and when I tried to call for leak repair, there was a miscommunication. They sent people out without confirming a date and time with me. They just showed up.”

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

“I can only compare Chris with another guy we were negotiating with. Chris was pretty good responding to emails, and so he answered my questions. That was basically the reason we decided to go with Metropolitan, because of his interaction. I'd give them an A.”

Review by
11/14/2017

“Metropolitan Exteriors got here on time, and they did the job right. In fact, we were out of time, and he photographed the results of the repair he had done. I appreciated that. He didn’t wait until I got back. They were doing some insulation around the vents. I had a leak in the vents. I’d give them an A+ on what they did. Everything was perfect—just exactly right. He didn’t charge me an arm and a leg, so I was very happy with them. I’d highly recommend them.”

Review by
11/14/2017

“I had no complaints.”

Review by
11/14/2017

“Metropolitan Exteriors did the work as expected. I think they did a decent job. They seemed to be responsive to any questions I had following the work. They put a roof on and put screens in my gutters. I would give them an A for the experience.”

Review by
11/13/2017

“I had no problem with Metropolitan. I don’t have anything good to say. I don’t have anything bad. They did their job for what I paid for. I did not have any complaints, and I would recommend them. They did roofing for us.”

Review by
11/13/2017

“The person who was my point of contact was very easy to deal with—very good communication to myself. They did my roof. I would give them an A+. I would recommend them.”

Review by
11/13/2017

“The gentleman that came and did the work was very efficient, very polite, and very thorough. They were fine. They did a roofing job for me. I'd give them an A.”

Review by
11/13/2017

“I liked the promptness with which they took care of the situation. I had a roof leak. Metropolitan Exteriors deserves an A+. I have recommended them already.”

Review by
11/13/2017

“They were just very timely, and they did what they said they were going to do. They evaluated and replaced a roof. I would give them an A.”

Review by
11/13/2017

“I liked the cost of the service. They did my roof. I'd give Metropolitan Exteriors A+ for everything.”

Review by
11/13/2017

“They did good work. They put a roof on. I had no complaints, and I would highly recommend them.”

Review by
11/13/2017

“I liked the price and the speedy service. They did my roof. I'd give them an A+ for everything.”

Review by
11/13/2017

“I liked the work. It was done in a day. They did the roof, and I'd give them A+ for the overall experience.”

Review by
11/13/2017

“The experience with Metropolitan Exteriors was great. They were very prompt in getting out and getting the repairs done, especially considering the time of the year it was. It was getting on toward the winter, and I didn’t want to have that leak any longer than we had already had it. They did a great job in fixing it. I would definitely say Metropolitan Exteriors deserves an A. They were recommended to me, and I would recommend them.”

Review by
11/13/2017

“Compared to about half a dozen other companies I’ve been working with, overall, on this project, they were among the most professional. They did a roof at a good price, and they did some replacement windows. Overall, I'd give them an A+ for everything.”

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