Since 1997, the Best Pick Reports team has utilized consumer satisfaction research to evaluate and document the performance of home service providers in dozens of service categories, such as Plumbing, Roofing, and Pest Control.
Inclusion in Best Pick Reports is a selective and significant accolade. Only companies that meet strict qualification benchmarks are eligible for Best Pick® status. Companies cannot buy this distinction; instead they must maintain an excellent customer satisfaction rating, be in good standing with the state, and uphold their stellar service and reputation.
The select few who qualify and choose to participate in the program are then showcased in the annual print publication and on bestpickreports.com. For more information, see our Certification page.
Business Model Built on Quality
Inclusion in Best Pick Reports is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for premier companies and homeowners who value quality workmanship.
After accepting our invitation, companies pay a fee that covers the cost of qualification surveying and allows us to distribute our publication at no cost to homeowners. Most participating companies pay a fee each time they receive a new customer through Best Pick Reports, though some companies instead pay a percentage of the amount of each completed job created through Best Pick Reports.
The extensive research process behind each annual publication makes Best Pick Reports the most reliable resource for finding reputable home service companies in your area.
Dedicated to Connecting Homeowners with Quality Companies
The initial idea behind Best Pick Reports was simple: go straight to the source—homeowners—and gather invaluable data on company performance in a variety of categories.
What began as a door-to-door review aggregation service is now backed by a robust multi-step vetting process covering over 40 home service categories and spanning major metropolitan areas across the US.
Today, we rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings. This process allows us to identify companies exhibiting the best quality of work and customer service.
Though much has changed in the industry since 1997, the Best Pick Reports team continues to demand the best from home service companies and works meticulously to equip homeowners with the information they need to make informed decisions.
