Our Story

Best Pick Reports is a free, annual guide that features independently researched and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.

Best Pick Reports

Since 1997, the Best Pick Reports team has conducted consumer satisfaction research to evaluate and document the performance of home service providers in dozens of service categories, such as Plumbing, Roofing, and Pest Control. Companies that qualify for Best Pick Certification are invited to promote their designation by being featured in the Best Pick Reports guide, on bestpickreports.com, and in the Best Pick App.

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Inclusion in Best Pick Reports is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria. After accepting our invitation, companies pay a listing fee, which allows us to distribute our publication at no cost to homeowners. The extensive research process behind each annual publication makes Best Pick Reports the most reliable resource for finding reputable home service companies in your area.

Connecting Homeowners to Quality Companies

The initial idea behind Best Pick Reports was simple: go straight to the source—homeowners—and gather invaluable data on company performance in a variety of categories. What began as a door-to-door review aggregation service is now backed by a robust database of over one million unbiased reviews, covering over forty different categories and spanning across nine major metropolitan areas: Atlanta, Boston, Chicago, Dallas, Houston, Maryland and DC, Northern Virginia, Philadelphia, and South Florida. Today, we conduct thousands of telephone and email surveys with homeowners who have had recent experiences with local home service providers in order to identify companies exhibiting the best quality of work and customer service. Though much has changed in the industry since 1997, the Best Pick Reports team continues to demand the best from home service companies and works meticulously to equip homeowners with the information they need to make informed decisions.

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Inclusion in Best Pick Reports is a selective and significant accolade. Only companies that meet strict research benchmarks are eligible for Best Pick® status. Companies cannot buy this distinction; instead they must maintain an A grade based on a statistically significant number of reviews in our research database. In addition, every company must hold proper insurance and licenses and must re-qualify each year. The select few who qualify and choose to participate in the program are then showcased online and in the annual print publications. For more information, see our Research Methodology page.

Timeline

The initial idea behind Best Pick Reports was simple: go straight to the source—homeowners—and gather invaluable data on company performance in a variety of categories.

1990s:

1997
Home Reports is founded by Walt Jenkins.
1998
First Home Reports publication launched in Atlanta, Georgia.
1999
The format of the Report is redesigned; the beginning of our flagship navy-and-white look.

2000s:

2004
Beacon Reports, a sister publication, is launched in Dallas, Texas.

2010s:

2010
Best Pick Reports, a sister publication, is launched in Chicago, Illinois.
2011
Best Pick Reports replaces Beacon Reports.
Service areas expanded to include Houston, Texas, and Northern Virginia.
The Best Pick Reports Home Improvement Blog is launched.
2012
Best Pick Reports expands again; service areas now include Maryland, Washington, DC, and Birmingham, Alabama.
The Best Pick App is launched.
2013
The website and publication were redesigned for improved clarity and ease of use.
Best Pick Reports expands further, covering areas in Boston, Massachusetts, and Philadephia, Pennsylvania.
2015
Best Pick Reports introduces the Best Pick Guarantee.
2016
Best Pick Reports hits one million homeowner reviews.
Best Pick Reports expands to South Florida.
2017
Best Pick Reports celebrates 20 years in business.

About EverCommerce

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EverCommerce is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.

For more information, please visit www.evercommerce.com.