Roof Masters
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 204 Surveys
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Compiled Score: star star star star star
Roof Masters has received 5 out of 5 stars (A-rating) based on 204 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Roof Masters has provided thousands of homeowners with the security and peace of mind that comes with knowing their homes and families are protected from the elements by a rugged, dependable, and long-lasting roofing system. We focus on 100 percent customer satisfaction. At Roof Masters, the 'Proof is in the Roof.'"

Howard Rittenberg | President
Company Information
Services Offered
Roof Masters is a full-service roofing and exterior home improvement contractor. The company provides a wide range of products and materials for customers to choose from, including gutters, downspouts, siding, windows, doors, and skylights.
Warranty
The company offers a lifetime warranty on most new installations.
Company History
Roof Masters has been serving the Washington metro area since 1994.
Distinctions
The company has been recognized by Qualified Remodeler as a Top 500 remodeler and a Top 200 exterior remodeler.
Employee Information
Roof Masters employs a CertainTeed Shingle Quality Specialist.
Licenses
MHIC #50663
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I think that the sales person and the people that did the installation were outstanding and very responsive to customers. They did a roof replacement. Overall, I would give them an A+.”

“It was roofing for our deck. They were efficient. It looks good. It's holding up well. It's been a little over a year since they did the work, and we're very happy with it. It was very nice. I'd give them an A+ overall. I think that's one of the reasons we went with them because they offered a material that we felt would be best suited for our particular deck. It's the roof of our garage, but it's a deck as well. So, it's flat. I would definitely recommend them.”

“They did a great job. They did a roofing repair. They did excellent work, no problems and I'd be very likely to recommend them.”

“They attached it to the side and where the pipes came out of the roof. They were an A. I think they did good work. In fact, I was at work and they came out and did the work. They did fantastic work. They were convenient to work with. I'd recommend them. I have already.”

“I like that they stuck to their timeline. They gave me updates along the way as I requested. They seemed to be pretty straight shooters about what was going on and what needed to be paid for. It was a replacement of my roof, but as part of that some of the wood paneling boards underneath the shingles were damaged. At first, I was concerned that they were going to have to replace all of them, which would have been very expensive, but they said they only had to do a dozen or so. It turned out to be a lot better than I feared. I'd give them an A+ overall. They did leave some things lying around. I would recommend them.”

“I liked the speed. They were doing a repair for me. I would give them an A+.”

“They delivered as agreed. The work was completed on time and they cleaned up each day very well and left nothing behind. They did a roof replacement. I'd give them an A+ overall. I already have recommended them.”

“I liked their professional, the way they presented themselves all the way from their initial visit through working with the people when they were doing the roof itself. They did a roof replacement. I'd give them an A overall.”

“I liked their promptness. Overall, I'd give them an A. I haven't had any problems since. They did a pretty good job of cleaning up after themselves.”

“It's fair and they got the work done.”

“Roof Masters was wonderful. They installed a new roof. I would grade them as an A+. I already have recommended them.”

“They repaired my roof, and they were fantastic. We had a leak in our family room. I'd give them an A+. We've already recommended them. We have never had anyone work on our home that did as good as they did.”

“They did a pretty good job. They did some repairs to the roof. They showed up on time, they were fine with the cleanup, and they got the job done. I'd give them an A.”

“They roofed a gazebo for our neighborhood association and replaced some wood for us as well. I'd give them an A+.”

“They replaced the entire roof. They knew what they were doing. I would give Roof Masters an A.”

“They are very good. I would grade them an A+.”

“They put a new roof on my house in Maryland. I would grade them an A+.”

“They did roofing work for me. I would grade them an A+.”

“They replaced the roof. I would grade them an A+. I have already recommended them.”

“They replaced my roof. I would grade them an A.”

“They did some work for us. They repaired the roof. I would grade them an A.”

“They just did roof repairs. I would grade them an A.”

“I had to have part of my roof replaced. I would grade them an A.”

“They replaced a shingle roof, I would grade them an A.”

“They were very professional, and they got there on time and cleaned up. They did the work as quickly as they possibly could. They replaced the ridge cap, did a couple of repairs on some shingles that had blown off, and did some waterproofing around an exhaust pipe. They were there on time, so I didn't have to wait for them. He was very quick, and he showed me everything that needed to be done, either by picture or with binoculars. He explained the pricing, sent it to me, signed off on it, and that's exactly what it cost me. There weren't any fees, add-ons, or anything else. I'd give them an A+ because the work they did impressed the current buyer of the house. He liked the way it looks. He was happy with it, and so was I.”

“They just did a small little repair job on the roof, and that was fine. I didn't really notice anything different. They just lifted the roof to fix it. We weren't even home when they did it—they just came and did it. I didn't go up to the roof to check the work, but so far, there hasn't been any water damage or water coming through. They did a good job, so I'd give it an A.”

“The people from Roof Masters kept me informed, and they showed up on time and did good work. It was roof repair. Their customer service was excellent. Roof Masters is a good company, and I'd recommend them. They get an A from me.”

“They showed up in the time window, the final charge was lower than the estimate, the work was done in a timely fashion, and they sent me a nice follow-up report. They were checking on a leak we had that another home company had discovered. It looked like our roof was leaking, so they went up to check to see what kind of work needed to be done. It turned out that we didn't need to have a roof replacement, so that was nice. They didn't try to sell us stuff we didn't need. I don't remember the technical term, but they just had to replace the cap that runs along the pointy bit of the roof and around an exhaust pipe that hadn't been installed correctly the first time. They took out the old rusting one and put in the right materials, and now we don't have a leak. They earned an A from us.”

“I liked that everything was done on time and that they did what they said they would do. They replaced our roof. We had a few other problems, and they took care of it. We had problems with our neighbor on the other side of us. We live in a town house, and the guy was causing us a lot of problems and saying it was the roofer's problem. The gentleman from Roof Masters said that he would take care of it, and he did. We haven't had any more problems since. The work they did is extremely good. One of my neighbors told us about the company, and I'd say they deserve an A.”

“Their promptness in coming out made our experience positive. They followed through on what they said they were going to do, and they did a good job. They replaced some skylights, and they look great today. I found out about the company through Best Pick Reports. They're great, and if you need to replace your roof or skylights, I'd give them a call. Roof Masters is A+.”

“They did the work, and to our knowledge, the roof isn't leaking anymore. They just repaired my roof—they didn't try to make me do the whole roof to repair a spot of it. I thought they were honest in what they were doing and very professional about the way they went out about it. I'd tell anyone to go get a quote from them and be prepared to let them do the work. The work was A+ from the standpoint of presentation and appearing to do the work. I don't see any evidence of any leak that we had.”

“The people from Roof Masters live up to their name and their promises. They've done both roof repair and gutter replacement. If a friend asked me about the company, I would tell them that Roof Masters is a good company to go with. They deserve an A+.”

“I liked that they were very responsive to me. They did roof repair. I still had some issues afterward with my roof, and they were prompt. They came right out and took care of those. I would recommend them. Roof Masters is an A+ service.”

“The job was OK—they were timely and professional. They did a roof replacement. I chose Roof Masters because they went on the roof and properly looked and checked everything. That's what made me choose them over all of the other companies. I'd call their work A+.”

“Roof Masters replaced my roof. They also added some vents on my roof for the bathrooms that I have, and they did lots of details around the chimney and flashing along part of the wall. They replaced all that. Regarding the service, they made sure that the site was cleaned up. They had everything in my front yard and backyard covered while they were working, and then they provided pictures of the finished work once they were done. They get an A+ grade from me.”

“They arrived on time, they were courteous and seemed professional, and the job was completed on time in a professional manner—that's what made me happy. I think they did some shingles and some siding, and they redid some underlayment on the side of the house. I would say an A grade suits them best.”

“Roof Masters replaced our roof. They did what they said they were going to do. We had a little problem at the end, but they fixed it. They were clean, and that was the most important thing for me. The work they did was A-grade.”

“I liked the attitude, the workmanship, the way they acted when they came to look at it, and how they handled the job. They did very good work. It was a very positive experience, and I haven't had any more problems on my roof. They did roof repair, and I have no complaints—it's an A rating from me.”

“The people from Roof Masters were professional and prompt. They said they'd do something, and then they did it. On one job, they did a repair, and on another job, they did a replacement. I think I found Roof Masters through someone else who'd had a positive experience with them. They did what they said they'd do. I'd give them an A.”

“They did a good job on the repair. I found out about them from one of my colleagues. Roof Masters is very good, and I'd rate them as an A.”

“They did what they said they were going to do, they came on time, and our roof looks nice. They did a replacement roof. We had a couple of estimates, and we picked Roof Masters because we thought they would do a better job. They did a great job, and I would recommend them. They're an A in my book.”

“They did a roof replacement. I chose Roof Masters because of my overall perception of their quality of work. It's an A grade from me.”

“They did an entire roof replacement. It took me a long time to get things resolved, but they helped to provide me with the necessary information to help me understand all that had to be done. From all indications, they did a very good job. I can't get on the roof, but I haven't had any problems otherwise. I spoke with a neighbor of mine who provided me with information, and I had Roof Masters come out and give me a full, detailed report. I was completely satisfied with what they do. They deserve an A.”

“They were very thorough and professional in making sure that the job was done in a quality way. They replaced the roof. In terms of knowing how to put on a roof, I think they get an A.”

“When the people from Roof Masters gave me the estimate, they gave me a whole binder full of materials, including pictures of my roof from Google. It was a lot of information for me to be able to look at and digest as well as compare with other quotes that I received. The whole experience was great.”

“Roof Masters worked on a leak on a slate roof, and I would say their customer service was really good. I would give them an A. I got them from Best Pick Reports.”

“They came in, gave me a price, did the work, and cleaned up afterward. They did everything that you want a contractor to do. It was a roof repair. I'd give them an A rating.”

“Roof Masters was amazing. I loved them, and I recommend them to a lot of people in my neighborhood. They tore off my entire roof down to the rafters. They also replaced fascia board all around my house and put up brand-new gutters and oversized downspouts. It was a big job, and they earned an A++.”

“The fact that the president of the company met with us one on one was really amazing. From start to finish, it was a very, very exceptional experience—far and above any that we've had with other roofers. We replaced the slate shingles on the front of our roof, and I'd give them an A+.”

“I had a very good experience with Roof Masters. They explained the entire process to me, they were very good at following up, and I got a beautiful roof out of it. I would rate them as an A+.”

“Roof Masters did a great job—they're A+ all around.”

“I'm very pleased. Roof Masters solved my problem, and they were on time and cleaned up behind themselves. It was just a wonderful experience. I didn't have any problems. I had a leak, and they repaired that. They get an A+ grade.”

“They were very professional. They came in, did the job, and cleaned up after themselves. I was satisfied with the job. It was repair work. I think we pulled them out of the book that had been around the county—the Best Pick Reports book. I'd say Roof Masters is an excellent, A company.”

“They came when they told me they would. They were efficient with their time, and they did a good job. I haven't had any problems. It was both an installation and repair work. It was a repair, but they had to take out the skylight and reinstall it. The skylight had been leaking. I would give them an excellent grade—an A.”

“We would highly recommend Roof Masters. We've had them do two jobs for us. They were on time, and they did a good job. They cleaned up, too. It was quality work, so they're good. They put two different roofs on for us. My wife saw them in a neighborhood. We have a farm, and my wife has chickens and gives eggs to people in the neighborhood. It's kind of an artsy place, but the home requires some special care. She saw their truck there, so we called them up to do our work, too. I'd give them an A.”

“They were easy to get in contact with. They were tidy and efficient. I have a small house, but it didn't take long. They put a new roof on; they replaced the whole thing. Roof Masters gets an A for excellent.”

“Roof Masters was great. I would recommend them. They get an A grade. They did excellent work. I have no complaints.”

“Roof Masters put a new roof on. The technicians were great. I'd give them an A+.”

“They did a good job. They were upfront, and they explained really well. They got the job done on time, and I haven't had any problems with it. They replaced the roof. I'd give them an A.”

“I liked everything about Roof Masters. They did both roof repair and an installation for me. They deserve an A.”

“Roof Masters was really easy to work with. They were on time, and they had really good communication. They did roof repair for me. I think I chose them mostly because they were pretty prompt about coming out for an inspection and an estimate; they were quicker than other companies. They get an A rating.”

“I called them, and they made an appointment instantly. They stuck with that appointment. They came down to fix the roof that was leaking, and they fixed it neatly. When they found out there was a problem with it, they came back and took care of it. I had no problems with them. They have good paperwork. They apologized very well, which I was proud of. That was good. They mostly did repair work. I would rate them as an A+.”

“Roof Masters was very nice and did a good job. We have a flat roof, and they repaired it. They put the whole thing on it. I'd give them an A grade because they were really good.”

“I liked their promptness. They did a good job. I haven't had any problems. They did a roof in one room. It was a new material; it's very well insulated and all that, so the room feels warmer. I would give them an A.”

“I'd say Roof Masters earned an A grade.”

“They came out to give me an estimate, took pictures, showed me the pictures, and showed me what they were going to do. When they showed me a picture of my roof, it looked like nails were popping out or something, and they replaced that. They deserve an A.”

“Roof Masters is very good. I generally liked everything. They cleaned up well, they stayed on the job, and everybody was very pleasant. They replaced the whole roof. They get an A grade from me.”

“They were very professional, and they got the job done with no problems. They showed up when they said they were going to show up, and they did the job. Some shingles came off my roof, and they had to fix them. They also inspected the roof and that kind of stuff. I would give them an A.”

“Roof Masters did a very good job.”

“I was beyond thrilled with Roof Masters. They did a roof installation for us, and we were so pleased with that work that we've had them back for other jobs. They were wonderful to work with—so easy and so professional. They get an A+.”

“Roof Masters replaced the whole front of my roof with shake shingles, and it's a masterpiece. They were fabulous, and the work is absolutely gorgeous. They're the best of the best.”

“Roof Masters redid our roof, and it looks amazing. They took care of everything, and they're very efficient and quick. The cleanup afterward was really good. It was a nice experience and excellent work.”

“Roof Masters did a roof installation for us, and they did a really outstanding job. I particularly liked their cleanup. They're A+.”

“I liked the quality of their work. They did a new roof, and I have not had any issues. I give them an A+.”

“They did some roofing. It went very well—they were just real good, efficient, and gave very good service. I'd give them an A+.”

“I liked that Roof Masters was professional. They delivered on what they said they would do, and they were fast. I guess they knew what they were doing. They replaced the roof on my house for me. I can't think of anything they could have improved upon. I give them an A+.”

“Roof Masters was trustworthy. I asked them to come out and check what might have been a leak. They did a very thorough investigation, and they could not find something to repair, so they said, 'We can't do anything for you. You are fine. There is no leak. That little bit of damage that was there was obviously something that was done before, and we are not going to charge you for anything today.' They were very honest. They could have said anything, basically, and charged me anything, and I would have probably paid it just to make sure there was no leak. He was like, 'I'm not going to sell you something you don't need.'”

“They did some work for me. The experience was positive overall, pretty good. I just wanted them to look at the roof, because one or two things were falling down, and they just came here and took care of it. They came on time, they didn't charge me extra, and that was it. I haven't called them back—I haven't needed them, and I hope I don't. I will definitely use them again if I need them. That's an A+ in my book.”

“They were prompt, and they cleaned up when they were done. I didn't have to call them back out to fix or change anything. They replaced some shingles that had blown off during a storm and then inspected the roof and tightened up any loose shingles that they found. I was happy with their work, and I would use them again, so I would give them an A.”

“The shingles in the corner just came out, and then the water was coming in, so they fixed those two. It was great. They came and did the job that they promised, they cleaned up, and everything was OK. I'd give them an A.”

“They did not do a whole roof—they just fixed parts that needed fixing. I liked their honesty. I haven't had to call them back to fix or change anything since the job was done six or seven months ago. They're honest and straightforward, and I would give them an A.”

“I liked that they were up front, did their work, and explained what needed to be done. I think what they did is they went ahead and repaired something, and I didn't have to have them come back out after that repair. They were good, and I would recommend them. I would say they get an A.”

“They were fine. I think they did a good job. They gave me a new back roof, and I haven't had any problems since they installed it. I had water leaking through, but now I have no water leaking through. I think dealing with them was pleasant. I'd rate them an A.”

“They just came and fixed the problem and did what they said they were going to do. It was a repair—they fixed a leak. I would recommend them, and I think I'd give them an A.”

“We've had a couple of pretty big storms since they did the work, and there may be a small leak, but I don't think it was because they were negligent; I think it was something that developed after they finished their work, so we're happy with what they did. I'd give them an A, because it was really easy to connect with them. They were very pleasant, and the guys that came and did the work were really good.”

“They were very responsive, and they came out right away. I liked that I was able to email them and that they got back to me right away. They repaired an area of the roof and the shingles, and I think they addressed the problem well. I think they're a very professional company and very reliable. I give them an A.”

“We had a leak around the roof caps. We like the way they talked with us and worked out exactly what they were going to do. We'd give them an A.”

“Roof Masters did some work on my roof, and they were on time. They cleaned up behind themselves, and I didn't have any negative issues with them. I'd give them an A.”

“They did a great job for me last year. They did a roof repair for me, and they did exactly what they said they were going to do. I chose them because of a recommendation. They were great, and there's nothing I wish they had done differently. I would grade them an A.”

“They were very nice. They were very hands-on, and the owner was here most of the time during the job. They cleaned up after themselves, and we're real happy with the roof. We haven't had any problems. They did the home and the garage roof, and they put some windows and new doors in the garage for us. They did a lot of work for us, and they did it in a real timely manner. They are a really good company. There wasn't anything that they could have done better. They seemed very responsive, and they were very quick if you called them with any questions or concerns. I'd give them an A.”

“Roof Masters did a good job. They replaced my roof and six skylights, and they put insulation over a cathedral ceiling. They also put in new gutters and siding. When something needed to be addressed, they came back and worked on it. I'd give them a solid A. They've been a quality company.”

“Last summer, Roof Masters did work for me. It went fine. They came out, looked at it, and told us when they were coming out. They gave us an estimate and stayed within the amount of the estimate. We got water in our living room from a really bad storm, so they came out and replaced and repaired what was there, and they went up in the attic area and did the repair work there. I would probably give them an A-. We haven't had any problems. I would use them again.”

“We had a great experience with Roof Masters when they replaced the porch roof and the gutters. They were very professional and friendly. We've recommended them throughout our community because they did such a great job. They are an A+.”

“Roof Masters fixed my roof when three other roofers had not been able to do it. They were truly the only people who were able to give me good advice and get the job done. I'd recommend them, and I'd give them an A+.”

“Roof Masters completely replaced my roof all the way down to the sheathing, and they installed additional skylights. They were all immensely professional; we felt comfortable raising any questions, and they always addressed them. It was a tremendous undertaking, and I'd grade them an A+.”

“Roof Masters fixed my roof, and so now my roof doesn’t leak—it’s perfect. They were lovely. I did not have any mess; they cleaned up everything perfectly. It really was a wonderful experience. They were terrific. I would give them an A+.”

“I’m a big fan of Roof Masters. They completely replaced the roof of a Colonial, three-bedroom house. I also had them put in a couple of windows in the attic. They did all of it, and they did an extremely good job. I’m very happy. They’re definitely an A.”

“Roof Masters was honest, knowledgeable, well organized, thorough, and above reproach. They had to replace our roof and our gutters and downspouts. We were very pleased. The workers knew what they were doing, and they did it. I’d give Roof Masters an A+.”

“They were on time, they were very neat, and they did an excellent job. We got a new roof. We called them in for an estimate, and they gave us an estimate, and we hired them. They were very good workers—they got their work done quickly, efficiently, and neatly. We haven't had any problems with the roof since they did it. They'd be an A.”

“Roof Masters fixed my problem. My roof was leaking at the gables. They replaced the whole area at the top and sealed it, and they did a good job. They also put skylights in. They cleaned up very well. The technicians had a very good attitude. I would give them an A. I don't have any complaints so far.”