Long Home Products
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Long Home Products has received 4.8 out of 5 stars based on 2266 customer reviews. Learn about Our Research Process.
5
2103
4
88
3
9
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13
1
53
1st year as a Best Pick Call
"For over seven decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans."

John DePaola | CEO
Company Information
Services Offered
Long Home Products specializes in asphalt shingle, metal, flat, luxury shingle, and designer roof replacement and installation. The company also offers tub-to-shower conversions; aging-in-place options; shower and bathtub replacement; double-hung, casement, awning, bow, and bay windows; entry, patio, and storm doors; and free estimates.
Services Not Offered
Repair services are not offered.
Minimum Job
A three-window minimum is required.
Warranty
Long Home Products offers a 50-year transferrable roof warranty, a 50-year warranty on baths, and a lifetime window warranty.
Company History
The company started in 1945.
Distinctions
Long Home is a CertainTeed SELECT ShingleMaster.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Allentown, Audubon, Avenel, Barrington, Belleville, Bellmawr, Berlin, Beverly, Blackwood, Bloomfield, Bloomingdale, Boonton, Bordentown, Brookside, Budd Lake, Burlington, Butler, Caldwell, Camden, Carteret, Cedar Grove, Cedar Knolls, Chatham, Cherry Hill, Chester, Chesterfield, Clarksboro, Clementon, Clifton, Collingswood, Columbus, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florence, Florham Park, Gibbsboro, Gibbstown, Gillette, Glassboro, Glen Ridge, Glendora, Gloucester City, Green Village, Haddon Heights, Haddonfield, Hainesport, Haledon, Haskell, Hawthorne, Hibernia, Hightstown, Hopewell, Jobstown, Juliustown, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Lawnside, Lawrence Township, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Lumberton, Madison, Magnolia, Mantua, Maple Shade, Maplewood, Marlton, Medford, Mendham, Merchantville, Mickleton, Millburn, Millington, Mine Hill, Montclair, Montville, Moorestown, Morris Plains, Morristown, Mount Arlington, Mount Ephraim, Mount Freedom, Mount Holly, Mount Laurel, Mount Royal, Mount Tabor, Mountain Lakes, Mullica Hill, National Park, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Oaklyn, Palmyra, Parsippany, Passaic, Paulsboro, Pennington, Pennsauken, Pequannock, Perth Amboy, Picatinny Arsenal, Pine Brook, Pitman, Plainfield, Plainsboro, Pompton Lakes, Pompton Plains, Port Reading, Princeton, Princeton Junction, Rahway, Rancocas, Randolph, Raritan, Richwood, Ringwood, Riverdale, Riverside, Riverton, Rockaway, Rocky Hill, Roebling, Roseland, Roselle, Roselle Park, Runnemede, Sayreville, Schooleys Mountain, Scotch Plains, Sewaren, Sewell, Short Hills, Sicklerville, Skillman, Somerdale, Somerset, Somerville, South Amboy, South Bound Brook, South Orange, South Plainfield, South River, Spotswood, Springfield, Stirling, Stratford, Succasunna, Summit, Swedesboro, Thorofare, Totowa, Towaco, Trenton, Union, Vauxhall, Verona, Vincentown, Voorhees, Wanaque, Warren, Watchung, Wayne, Wenonah, West Berlin, West Milford, West Orange, Westfield, Westville, Wharton, Whippany, Willingboro, Windsor, Woodbridge, Woodbury, Woodbury Heights, Zarephath, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
8530 Corridor Road Savage
Savage, MD 20763
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 6:00 pm
Sun
9:00 am - 5:00 pm
Licenses
MHIC #51346

Compiled Score:

Long Home Products has received 4.8 out of 5 stars based on 2266 customer reviews. Learn about Our Research Process.
5
2103
4
88
3
9
2
13
1
53
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/08/2022

“They did the job well, and there have been no issues!”

Review by
11/02/2020

“If they give me my paper that i request”

Review by
10/08/2020

“They didn't explain the financial part of the project very well.”

Review by
10/03/2020

No review comments provided

Review by
08/28/2020

“They were very professional and on time. They were really knowledgeable with what they were doing. The price was higher than expected. That is because of their warranty and top materials. If you are looking for a reliable roof, choose them. If you are able to afford them, then go for it. They are on the pricer side.”

Review by
08/28/2020

“The first day, they showed up with what I thought was a non-company vehicle because it had a different name on, which is why I docked a star. The guy showed up with a different company name, and then he turned around and got a Long Roofing sticker out of the car to put in the side, but it doesn't work like that. I guess Long Roofing was using subcontractors.”

Review by
08/28/2020

No review comments provided

Review by
08/28/2020

“They were at the time disorganized and unresponsive.”

Review by
08/27/2020

No review comments provided

Review by
08/27/2020

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Review by
08/27/2020

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Review by
08/20/2020

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Review by
08/15/2020

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Review by
08/13/2020

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Review by
08/06/2020

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Review by
08/04/2020

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Review by
07/29/2020

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Review by
07/22/2020

“They damaged our property and did not follow up. They said they were going to fix the damage and we have not heard anything back. Someone was sent out to inspect the property but we have not heard anything in months. They were able to give me a quote for my roof in one day but are not able to come out and fix the damage caused.”

Review by
07/20/2020

No review comments provided

Review by
07/17/2020

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Review by
07/13/2020

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Review by
07/08/2020

“I am a 3-time Long customer. Obviously, I would love to answer this question differently. And would have answered it differently in the past. But now you've done me severely wrong so, no, I will not be recommending you and will instead be recommending against you. You've had so many chances to make this right, and didn't. Shame on you.”

Review by
07/04/2020

No review comments provided

Review by
06/30/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/24/2020

“I am calling them for a fence I want to have installed.”

Review by
06/23/2020

No review comments provided

Review by
06/22/2020

No review comments provided

Review by
06/21/2020

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Review by
06/21/2020

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Review by
06/19/2020

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Review by
06/18/2020

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Review by
06/18/2020

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Review by
06/18/2020

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Review by
06/18/2020

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Review by
06/18/2020

No review comments provided

Review by
06/16/2020

“Love the finished Roof and Doors. The quality of work and professionalism of the team was excellent.”

Review by
06/16/2020

No review comments provided

Review by
06/16/2020

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Review by
06/16/2020

“Nails were left in my neighbors yard and mine. Nails were left on the roof and the roof that i share with my neighbor. Trash had blown into my neighbors yard. My dryer vent was covered by a board. Staff was politely argumentative about the the issue. Did purchase another vent. Other vents were covered. Not sure how it will affect my home. I had a small blue tarp on my roof and asked that it be given to me. I was not but i found it in my neighbors yard.”

Review by
06/15/2020

“The crew was extremely hard working! I thought for a while we were going to have some problems because only 1-2 spoke English. That didn't seem to be a drawback. If they needed to ask me a question they would go through the two that did speak English. It worked out fine!”

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

“They were great! They did everything in a timely manner just as advertised and they cleaned everything up!”

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

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Review by
06/15/2020

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Review by
06/15/2020

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Review by
06/15/2020

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Review by
06/15/2020

“Was very satisfied with the whole process”

Review by
06/15/2020

“I am 100% satisfied. The work is awesome. From the beginning to the end it was perfect and I have no complaints at all! They were clean, courteous, and everything was on point. I didn't have any problems!”

Review by
06/15/2020

“There was a miscommunication about the work that was to be done but the foreman of the job site was very professional and worked very diligently to resolve the problem and in the end, the problem was solved without further issues!”

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

“The team that entered my home were quick and professional. They were clean and added minimum intrusion on my daily life as they worked. I would certainly recommend long fence for good quality professional work.”

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

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Review by
06/15/2020

“I met with the sales rep in April and thought the project would start within a reasonable time. I paid $8000 dollars down with the impression that that would get the project start. Before any work was done or any materials were delivered, there was a charge to the card that I had opened to finance the project. That meant that Long had $18,000, over half of the cost of the project and had not even started. Projects don’t work that way. No one had communicated with me about why this happened. Communication was poor. I was disappointed because Long has done other projects for us. Once the crew got started, they were very professional and got the project done. I’m pleased with the work.”

Review by
06/14/2020

No review comments provided

Review by
06/14/2020

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Review by
06/14/2020

“For the cost of the roof over $20K, the customer service was awful. I would not recommend them to anyone.”

Review by
06/13/2020

“So happy with the new roof, very professional company!”

Review by
06/13/2020

“I have never been so happy with such a utilitarian purchase in my life! My new roof mad my 26 year old house look brand new!”

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

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Review by
06/13/2020

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Review by
06/13/2020

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Review by
06/13/2020

“Great company and people”

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

“Mike was very informative. He told me everything I needed to know about the roof.”

Review by
06/13/2020

“The roof is great but I've been waiting 2 weeks for them to remove a pallet of unused shingles and I'm sure i have a large patch of dead grass in the middle of my small front yard.”

Review by
06/11/2020

“The workers were so professional and did everything in a timely manner. I loved the process from beginning to end. I am really satisfied and they couldn't have done it any better.”

Review by
06/10/2020

No review comments provided

Review by
06/10/2020

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Review by
06/10/2020

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Review by
06/10/2020

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Review by
06/10/2020

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Review by
06/08/2020

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Review by
06/05/2020

“They were very courteous and timely. We are very satisfied with the job.”

Review by
06/05/2020

“It was a very nice experience and they are very professional.”

Review by
06/04/2020

No review comments provided

Review by
06/04/2020

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Review by
06/04/2020

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Review by
06/04/2020

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Review by
06/04/2020

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Review by
06/04/2020

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Review by
06/04/2020

“Long Roofing did an excellent job installing our new front door. It looks great and I think the materials are top notch. What I really like is the lifetime warranty if there are any problems.”

Review by
06/04/2020

No review comments provided

Review by
06/04/2020

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Review by
06/04/2020

“The service was really helpful.”

Review by
06/04/2020

No review comments provided

Review by
06/03/2020

No review comments provided

Review by
06/03/2020

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Review by
06/03/2020

No review comments provided

Review by
06/03/2020

“The only thing that concerns me is the seemingly flimsy base of the shower. There is too much movement, I hope it doesn't crack in the future. My suggestion is that they install cast iron bases. This would be in my opinion a great improvement, otherwise everything else except the late arrive of the shower door seems pretty good. Fritz S.”

Review by
06/02/2020

No review comments provided

Review by
06/02/2020

No review comments provided

Review by
06/02/2020

No review comments provided

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