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“I guess the work they actually did was fine. When they did it the guy that was there was fairly friendly. That kind of ended up being more annoying because they did not follow through on our schedule.”

“Ben, their customer service guy, was really good.”

“I would like to recognize the salesman. Also the door guys did an excellent job. They did a thorough job.”

“I really did like the sales guy I initially dealt with. He was great and knowledgeable. The person that came out to do the installation was dynamite.”

“They did the work.”

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“I was pleased with everyone and the company. I would use them for more projects if they were a little less expensive.”

“The work was good, but I didn't get pictures of after, only before.”

“Very satisfy with the entire experience from estimate”

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“Everyone we have dealt with has been exceptional!!”

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“Ben was an excellent sales person. He came to my home, was professional, and created a no pressure quote in no time. As the first face I saw from the company, I knew that I would receive top notch service until the end.”

“I have recommended Integrity on many occasions including on Next Door because the customer service and quality of work are excellent. Also, I never have to clean up after the workers.”

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“I was impressed that they came prepared and ready to provide what I needed as a customer.”

“The men that came out were very professional and nice.”

“I would like to recognize the sales person because he was very knowledgeable and was helpful with some issues that come up.”

“The technician arrived early, he kept me informed of status-of-work, explained all materials used, and was professional.”

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“A problem developed after a project was completed. A bathroom remodel. It was taken care of quickly and as it was still under warranty, there was no charge.”

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“The owner of the company is very honest, courteous, and careful to use good crews and high-quality materials. In addition, the owner helped me to select the best roof type and color.”

“Quality work and ensured there would be no problems in the future”

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“Installation of windows”

“Many companies have people that do their work well. Some plumbers do plumbing well. Some electricians do electrical work well. But remodeling projects require multiple disciplines and are more complex to manage. They require communicating with the owner to figure out what need or want. They require ordering supplies. They require coordinating delivery of supplies and scheduling all work components, etc. Everything needs to be well planned, well done and always well communicated. Integrity Home Pro did all of this so well. Everything went so smoothly - like a well-oiled remodeling machine.”

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“Once the contract was signed and the deposit placed, communications was not initiated Integrity. All communication was initiated by me the customer. Work began on the 'last day' or the finish date on my contract. Trash and debris was left in my driveway without communication as to whether the workers would return. A dissatisfying experience.”

“They replaced my roof and replaced some damaged wood on the eave. They were good communicators and prompt feedback. I'd give them an A.”

“They were fantastic. We ended up having to have more work done after that. I don’t know that they did a poor job, I think they might have just missed something, but their service is very professional. They did a fantastic job. They did roof work for us. They were very transparent, responsive, and professional. I'd give them an A overall.”

“There were no problems. They did roofing work. I liked the people. I liked their attitude. I liked the products that they use. Overall, I like Integrity, and they get the job done when they say they're going to do it. Of course, I’ll give them an A+. We have recommended them to our friends and colleagues.”

“We’ve used them several times, so they've done a few different things. They did shingles for us. Honesty is what made working with them a positive experience. We didn’t really interact with the workers. It was mainly the rep that comes out. For my overall experience, I would give them an A.”

“Basically, they did the work that I wanted them to do, and they did it in a quick manner. They did some roofing. I needed some repairs. They did some repairs, and they ended up doing a portion of the roof that I needed. My overall experience was an A. They were there on time.”

“The customer service agent that came out to do the estimate—I just felt very comfortable with the service they were providing. They were very professional and thorough. They did a repair on my roof, the soffit. Overall, I'd give them an A.”

“They were very polite, very organized, and did what they said they were going to do. They were quick. They put on a new roof, repaired dormers, and put on gutters. I would grade my overall experience as A.”

“They did a little bit of work on the roof, then they replaced the frame outside on one of the windows. The salesman was very knowledgeable. He didn’t pressure me. I thought he was really, very helpful. He took a paint chip, so he could match the color, because I didn’t know what the color was. He was very good. I'd give them an A.”

“They always do great work. That’s the only reason why I call them. I would grade my overall experience with them as an A.”

“They did a good job at a good price. The people are respective. They put on a new roof. They've done work for me in the past. This company would get an A from me.”

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“They never followed through with customer service. They did roofing and gutters. My overall experience would be graded B/B-. They were punctual, but they never followed through with customer service.”

“Integrity Home Pro provided roofing services for us. I would give the overall experience an A+ rating. I think they do very good work on my property. The customer service was excellent. I have already recommended them.”

“They were very clear in all their communications. They did excellent work. We’re very happy, very satisfied. We got roofing service done. They are definitely an A+ company across the board.”

“I would give them a ten in every aspect, from the beginning of the project to the end. It was so positive, because they made it very personal. The owner of the company came, and he personally talked to me. When we had a hailstorm in our area, I was told of them by a lot of people coming through the neighborhood, telling people they needed work done on their roof. I gave Integrity a call that morning. That afternoon they were out here. They examined my roof, found nothing wrong with it, and I was very appreciative of that—because several contractors had convinced me that there were big problems with my roof. Overall, I'd give them A+ with no complaints. They were very, very meticulous with what they did with the roof. They made sure that every nail was out of my yard. When they installed my door, they made sure it was properly in. I had no complaints with that. I told them what problems I had with the door that was being replaced, and when they finished I was completely satisfied. They called prior to coming. They told me exactly what time they would be here, and they were here before the time they gave me. That was much appreciated, because I wanted to do things that day. They put on paper the people that worked. When they came inside my home, they put on little slippers to cover their feet. I told them there was no need for that, but they insisted, and that’s what they did when they came into my home. I have recommended Integrity to so many people.”

“They fixed gables in the roof. I would rate my overall experience as A. They were fine. I would recommend them.”

“They did a slight repair on my roof. I'd give them an A. The service was really good. I would highly recommend them.”

“They did our roof. I would rate their service ‘A’—excellent. I already recommended Integrity Home Pro to two people.”

“They've done bathroom remodeling and also guttering and replacement windows. I would rate my overall experience with them as B.”

“They did roofing work for me. The experience was OK. I’d probably give them a B.”

“My experience with them was not that good. They put a roof on my house, and it still leaks. I wouldn’t recommend Integrity Home Pro to nobody else.”

“Integrity communicated with me about any problems we had and worked with me on the design. I’ve used them before. They completely remodeled two bathrooms, repaired a wall in the kitchen, and also opened up a doorway in the kitchen. I’d give them an A. They were excellent. They were great in talking to me about any issues with the house, and also about making any changes we needed.”

“Integrity Home Pro completed the work very professionally. It was completed in a relatively short period of time—very quickly. They cleaned up the job site. They demolished and removed two windows. They repaired the roof, and they framed in and installed a French door. They did framing, drywall, and painting. They also installed flooring. I'd give them an A+.”

“I liked the way they handled it and the work they did. We’ve had them do several things for us. The last thing wasn’t that big a job; they put a roof on my shed. They worked unusual hours when they did that. They came, but it wasn’t when they promised to come. They got delayed, so they came and worked in the dark in the wintertime. Then they came back the next day, and they finished it. I'd give Integrity Home Pro A+.”

“They've done a couple of different projects for me in the last two years, and they're always very honest. They strive to do good quality work, and I can trust them. They replaced my entire roof. I would grade them an A+.”

“Integrity Home Pro did my roof. They came out. They gave us the estimate. The estimate was very thorough. They actually looked at it, in the attic. I felt like they really did a thorough inspection and knew exactly what I needed. I actually found a better price, but they were able to price match it. After the estimate, they came back and did the job. I'd give them a B+.”

“They did roofing for me. They were very professional, first of all. They went through the roofing procedure step-by-step. Their price was just what I was looking for, and the young man who came over to explain things to me was very professional. I would definitely rate them an A+. They were very punctual. They started when they said they were going to start. The guy who came over, Ben, for the estimate, was very prompt.”

“They've done a lot over the years. Most recently, they put in a side door for us and attic stairs. Before that they've done windows for us, a sliding door, and our roof. One of the things that I like is that I know I can trust them. So, anything that we ask them, they're going to do high quality work, and they're going to get it done right and do it well. For my overall experience, I'd give them an A.”

“They were very good. They replaced my roof, and they did aluminum covers over my windows. The workers were all very friendly. They were very neat. They cleaned up immediately, taking the roof shingles and stuff down. They didn’t leave anything dirty or not looking well. Even if they did not complete it until the next day, they cleaned up everything thoroughly from day one. What was left over for day two started off neat and clean. I liked that. They deserve an A. I’ve recommended them to several friends that have used them also.”

“Integrity Home Pro replaced a roof on our porch. Integrity Home Pro has integrity like they say. They do what they say they're going to do at the price they say they're going to do it, and if there’s a problem they come back and fix it. They would get an A from me.”

“They did our roof. He was honest and did what he said in a timely manner. I didn’t have any issues. I'd give them an A. They were excellent.”

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“They did some roofing repair. Overall, I would grade my experience A+. The gentleman that came out was very honest with us. There were some things that we had been told by somebody else that should be repaired, but he told us they didn’t really need to happen. He wasn’t urgent so we really appreciated his truthful assessment.”

“Overall, I’d give them a B+. They did some roofing work for me.”

“They put a whole new roof on my house and my other house in Beltsville. They did it in a timely fashion and properly. A lot of people around the neighborhood said they did a really good job. I have no complaints. They get an A+ from me.”

“I liked their professionalism and quality of the product. I liked that they did everything right and they did it well. They put a new roof on my house. They're an A+ company. I’m very likely to recommend them.”

“They did excellent work and I would recommend them. I had no complaints. The person who did the job and the roof was nice. I like them and I would recommend them to anybody.”

“I had a very positive experience with them. They did the roof for me. I’ve used them before. At the end of the day, he comes out, takes his time, and he’s very personable. I’d give them an A+ for my overall experience.”

“We had a couple of projects done. We had them refurbish the bathroom and replace shingles on the roof. As their name suggested, there was definitely integrity in the work they did and the callbacks. They listened to the customer. I'd give them an A+.”

“It was excellent and I have no complaints. I would recommend them for roofing.”

“They replaced shingles on the roof. They show up on time and do what they're supposed to do. They deserve an A.”

“They did siding and roofing. I am very happy with the company. I think they’re fantastic. They really are good. ”

“They did excellent work. I have no complaints and I would recommend them for roofing work.”

“They did excellent work with no complaints and I would recommend them for a roofing job.”

“They did a very good job and it was a very good price. They did roofing work for me.”

“I had a new roof installed. They followed through with the work and I liked that. I would grade my overall experience as an A.”

“They did a roofing job for us. They were able to work within my budget and they were friendly. I’d give them an A for my overall experience with them.”

“They did a roof inspection. They were courteous and they did a good job. Overall, I’d give them an A+. The fellow who did the inspection did a good job. I would recommend them.”

“They got the job done. It was good quality, and it didn't take especially long to do. They did roofing—replacement of a wall. It was quite some time ago. I'd give them an A.”

“They did do a little something for me. It was probably gutter work. It got done when they said it was going to get done. However, this has been about a year, and I think I'm starting to experience a leak in that area of repair that they did for me. It's just taking the time to get somebody to come out and look at it again and see if it's something coming in from that initial area. I'd fault them for that. If they didn't do the repair right—I shouldn't have to call anyone back for a roofing job within a year or two. I should be good for at least 15. Whether or not I'd hesitate to use them again or recommend them depends on how they handle my repair. If they give me grief about how it's not their fault, then I will definitely not recommend them. For right now I'll have to give them a B because they did come out and did what they said they were going to do. I don't recall having any issues here lately and I don't even know if my issues are related to what they did yet.”

“They did do some work. I had some roof problems—my experience involved my roof. I was told that it could be repaired, and I assumed that would be the route for me to go instead of repairing the whole roof. The foundation was relatively solid, so I bought the repair, but as it turned out, some leaks developed, and then I had to ask them to come back and stop the leak. At a later time, the leak persisted, unfortunately, so in essence, they came out about three times. I was not happy with the work performed by Integrity. Basically, I think the boss—the owner of the company who inspected the roof he put on top—thought the roof could be repaired. In my mind repair means repaired. You don't expect to keep going back and going back. There was some gutter work that had to be done, and after a month or so we got a fairly hard rain. The gutter was not repaired at all. The water started coming out. A different technician came back and basically fixed the gutter problem, but when there's really hard rains, there was just a little drop of water, but not like it was before. To make a long story short, in the end, I was unhappy with the repair. The repair was never, in my mind, accomplished, even though I paid to have that done. I was thinking that after three times of correcting the problem, they don't seem to be able to do it. Eventually, the head person I requested to speak to—because I was getting tired of having them come out so many times—told me there was nothing else to be done.”

“I was managing a 6200-acre property up in Marlboro, MD. I used Integrity for some project there. It's called Cameron Grove. It's a 55 and older community. Because of what he did for me there, I used him for my personal home. For my house, he put on a whole new roof for me, and he replaced my storm door and security door—new locks, all new hardware. The weather stripping, all of that, the door is absolutely sound. Because I manage the property, I've called him even when personal residences there at the property would call me. I'm basically familiar and skilled to do most things. Some of the things went beyond me in the way of gutters/down spouts, shingles, siding. With the wind, a lot of the fascia board and siding flew off on several, several occasions. I'd call them, they'd come out and give the folks reasonable pricing. The guy's absolutely wonderful. His company is absolutely wonderful, and I've been in the real estate maintenance and management field over 25 years. He's definitely one of the ones on the top of my list I would call. We exchange greetings, so it's gotten personal as well. They definitely get an A, absolutely.”

“They did work for me about three years ago. The customer service rep on the phone was very cordial and nice. The person that came out and did the estimate was very thorough and offered discounts. He was nice as well. The whole group of people were very nice. They did a roof repair for me. I have recommended them to family and friends. I'd give them an A.”

“They did good work. It's been a while but they did great work. They did a roof for me. I definitely didn't have any issues. There was nothing that I'd complain about. I'd recommend them to family and friends. I'd give them an A.”

“We've used Integrity a couple of times. They do a good job, and they do what they say they're going to do. Along with the roof, they remodeled the bathroom here in the hallway too. I would recommend them. I'd rate them as an A.”

“They weren't—they didn't need to sell me a whole new roof. I thought they were honest. I thought they had integrity about only doing the repair of the roof. That's what they did, and they did a good job. I'd give them an A.”