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“The field service has been phenomenal. Whenever something has been wrong they take care of it.”
“I am super excited about our walk in shower. It's beautiful, and I'm in love with it.”
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“I was very impressed with their work and communication throughout the entire process.”
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“When they first came out they said they woulc come back the next day and they didn't. They were young kids. Then they sent someone else out to do the glass door. They broke one of my tiles. Some things weren't done 100% properly.”
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“The service was prompt and efficiently completed.”
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“Their quality of work was excellent. The crew that came to install did an excellent job, worked meticulously, efficiently, and cleaned up after themselves. They were very particular about their work. They did it in one day. We are well satisfied with the product.”
“They were very professional and did a great job. The installers were very professional and nice.”
“They were in and out of here very quickly. They were extra clean. They put tarps over everything. The tarps collected the dust and all. I didn't have to clean anything. They even made a path so that the floors didn't need to be swepped.”
“We have a roof and a fence from Long Home Products and they just did our bathroom. We have had exemplary service with the team. Everything is good, so far. If we have any other home improvements that would involve them, we would reach out to them again.”
“They installed a beautiful shower and did a really good job.”
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“They were very clean. There was no mess left. They did a good job.”
“They arrived on time. The complete job was finished by the end of the day. I am very happy with the end product. We had a tub taken out and converted to a walk-in shower, making it safer for us to get in and out of.”
“They did the job well, and there have been no issues!”
“They do quality work!”
“This is the second bathroom conversion by Long in our home - great quality and great work once again!”
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“Kate, the sales rep was friendly and professional. She kept her word that everything she said would be done. As far as the workers go, they were neat, clean, and professional.”
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“Everything went extremely smooth. They didn't measure the shower bar properly. The curtain didn't fit correctly. I had to get one to fit. I was unhappy with that portion of it. I had to buy several different shower curtains to get one long enough. The bar was too high for a standard shower curtain.”
“They did a phenomenal job! They were thorough and finished everything in one day!”
“They were super quick and efficient, and the product is excellent!”
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“The work that they did for us was okay, but it was more the cost that was too much.”
“I would advise consumers not to use them. You would think that they are a reputable company, they're not. They send people that aren't properly trained. Sometimes they send Hispanic boys to do their job. When you call and have someone come out, there is a project manager by the name of Jennifer, who talks a good game. They have each other's back. She never calls you back. The salesperson, by the name of Connor, was rude, and he would send text messages to your phone telling me that the products were not there, but they were. My house is the same way they left it. I wanted to have them put on television for the poor work they did. I didn't like their work, it was terrible.”
“They do very good work in a timely manner.”
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“Everything was good. It could have been a little cheaper. Other than that, it was good.”
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“They did not give me the item I ordered. They gave me a different item.”
“The job was well done.”
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“I don't normally make recommendations”
“The installers were professional, cleaned up my yard, I have yet to find a nail! Very friendly and did a quality job”
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“Josh was exceptional in his knowledge and very professional.”
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“We were very appreciative in how quickly Long Roofing was able to accomplish the project. The labor crew came on two different days and was able to accomplish their task within those two days. However, we do have lingering concern with some assignment that was not addressed which I will discuss more below.”
“They explained everything to me and I felt that I got the best because of what they offered.”
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“Teresa Butts at Long Roofing made me feel comfortable with the process and understand what I was receiving.”
“The responsiveness was quick and thorough as I had questions regarding the finishing of the roof and when I inquired about these questions, Long Roofing did get back to me.”
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“Everything from start to finish was professional, accurate, thorough and fantastic quality. Thank you so very much. The roof will outlast me! Here's to 2021.”
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