Thompson Creek Window Company
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 1733 customer surveys conducted through Our Research Partners.
5
1564
4
0
3
0
2
0
1
169
2nd year as a Best Pick Call
"At Thompson Creek, we are completely accountable to our customers from their initial inquiry through installation and warranty of our products and services. All of our work is backed by 42 years in business and our No-Hassle Warranty and Buyer Protection Guarantee. Our focus continues to be delivering 100 percent satisfaction."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek Window Company installs and replaces shingle roofs for residential customers. The company also offers gutter protection systems, siding, and replacement windows and doors.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homeowners for up to 50 years.
Company History
The company was started in 1980.
Distinctions
Thompson Creek Window Company was rated the top midsize employer on the 2020 Washington Post Top Workplaces list. The company is a GAF Master Elite Roofer and President's Club Award winner.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Allentown, Audubon, Avenel, Barrington, Belleville, Bellmawr, Berlin, Beverly, Blackwood, Bloomfield, Bloomingdale, Boonton, Bordentown, Brookside, Budd Lake, Burlington, Butler, Caldwell, Camden, Carteret, Cedar Grove, Cedar Knolls, Chatham, Cherry Hill, Chester, Chesterfield, Clarksboro, Clementon, Clifton, Collingswood, Columbus, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florence, Florham Park, Gibbsboro, Gibbstown, Gillette, Glassboro, Glen Ridge, Glendora, Gloucester City, Green Village, Haddon Heights, Haddonfield, Hainesport, Haledon, Haskell, Hawthorne, Hibernia, Hightstown, Hopewell, Jobstown, Juliustown, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Lawnside, Lawrence Township, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Lumberton, Madison, Magnolia, Mantua, Maple Shade, Maplewood, Marlton, Medford, Mendham, Merchantville, Mickleton, Millburn, Millington, Mine Hill, Montclair, Montville, Moorestown, Morris Plains, Morristown, Mount Arlington, Mount Ephraim, Mount Freedom, Mount Holly, Mount Laurel, Mount Royal, Mount Tabor, Mountain Lakes, Mullica Hill, National Park, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Oaklyn, Palmyra, Parsippany, Passaic, Paulsboro, Pennington, Pennsauken, Pequannock, Perth Amboy, Picatinny Arsenal, Pine Brook, Pitman, Plainfield, Plainsboro, Pompton Lakes, Pompton Plains, Port Reading, Princeton, Princeton Junction, Rahway, Rancocas, Randolph, Raritan, Richwood, Ringwood, Riverdale, Riverside, Riverton, Rockaway, Rocky Hill, Roebling, Roseland, Roselle, Roselle Park, Runnemede, Sayreville, Schooleys Mountain, Scotch Plains, Sewaren, Sewell, Short Hills, Sicklerville, Skillman, Somerdale, Somerset, Somerville, South Amboy, South Bound Brook, South Orange, South Plainfield, South River, Spotswood, Springfield, Stirling, Stratford, Succasunna, Summit, Swedesboro, Thorofare, Totowa, Towaco, Trenton, Union, Vauxhall, Verona, Vincentown, Voorhees, Wanaque, Warren, Watchung, Wayne, Wenonah, West Berlin, West Milford, West Orange, Westfield, Westville, Wharton, Whippany, Willingboro, Windsor, Woodbridge, Woodbury, Woodbury Heights, Zarephath, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 5:00 pm
Licenses
MHIC #125294

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 1733 customer surveys conducted through Our Research Partners.
5
1564
4
0
3
0
2
0
1
169
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/20/2021

No review comments provided

Review by
07/13/2021

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07/10/2021

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05/12/2021

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04/28/2021

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04/22/2021

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04/19/2021

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Review by
04/19/2021

“They exceeded all my expectations and they finished early.”

Review by
04/19/2021

“Bad customer service.”

Review by
04/17/2021

“I was satisfied with the work!”

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04/17/2021

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03/23/2021

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Review by
03/23/2021

“Thompson Creek was professional, responsive and gave us a great product.”

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03/12/2021

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03/11/2021

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Review by
03/09/2021

“The whole process was great... masks were worn by all...clean up was fantastic”

Review by
03/02/2021

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Review by
03/01/2021

“Everyone was professional, courteous, and did their job well. We love the new door and have gotten great response to our questions.”

Review by
03/01/2021

“Thompson Creek provided me with outstanding customer service. They did a magnificent job with the work that we paid them to do. Kudos to Thompson Creek! I would definitely use them again!”

Review by
03/01/2021

“Thompson Creek is a company that has a customer foremost in their mind. Th caliber of the work is superior. I have referred them to other people for windows, roofing, and siding. They did a marvelous job. They are a top of the line company.”

Review by
02/23/2021

“Wonderful people to deal with”

Review by
02/16/2021

No review comments provided

Review by
02/04/2021

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Review by
02/04/2021

“They provided excellent service, and were very professional.”

Review by
01/25/2021

“The staff was very friendly and professional. Their prompt responsiveness was very much appreciated.”

Review by
01/25/2021

“They are very professional, on time, and had superior results with my roof. It took two days with a complicated house that is four stories high with a slanted roof. They did an excellent job! Now I have no more problems with leaks, better heat insulation, and it looks aesthetically more pleasing than before!”

Review by
01/25/2021

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01/25/2021

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01/25/2021

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Review by
01/22/2021

“Installation is great. On time and clean. After service very poor. We have waited 6 months to replace a window. 3 times it has come with wrong sizes or styles. 3 times!”

Review by
01/06/2021

“They provided great service.”

Review by
12/29/2020

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12/19/2020

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12/16/2020

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12/16/2020

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12/16/2020

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Review by
12/16/2020

“I was very satisfied with how they handled things. They were always on time which I really appreciated. The work was very good.”

Review by
12/15/2020

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12/14/2020

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11/30/2020

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11/25/2020

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11/23/2020

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10/22/2020

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10/22/2020

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10/20/2020

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Review by
10/08/2020

“Your sign is still right in front of my house. Some of the neighbors have gone with other vendors and I've told them that it's a mistake.”

Review by
09/22/2020

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09/15/2020

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09/14/2020

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09/04/2020

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09/02/2020

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09/01/2020

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08/31/2020

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08/31/2020

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08/31/2020

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08/31/2020

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Review by
08/31/2020

“We have used them a couple of times and we have been very happy with the crew and everyone both times.”

Review by
08/31/2020

“Thompson Creek has been here four times to do different windows. I have been pleased every time. I will have them come back in two years for more windows. Every time I have been happy and I would not use anyone else.”

Review by
08/28/2020

“Thompson Creek was everything as advertised. I was impressed with the whole process and even the performance of the windows. It was very positive, overall.”

Review by
08/28/2020

“They were a great company to deal with.”

Review by
08/28/2020

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08/24/2020

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08/23/2020

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08/22/2020

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08/21/2020

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08/21/2020

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Review by
08/19/2020

“Have recommended Thompson Creek to a neighbor and that person was highly satisfied.”

Review by
07/15/2020

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07/09/2020

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07/08/2020

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07/06/2020

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07/05/2020

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07/01/2020

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07/01/2020

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06/29/2020

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06/29/2020

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06/29/2020

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Review by
06/29/2020

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Review by
06/29/2020

“payment was a mess, I check for payment was submitted twice to my bank and it took too long for a reimbursement with no real apology from the company!! I wrote a letter to company about this with no response.”

Review by
06/28/2020

“Great service and we love all the Thompson Creek products”

Review by
06/28/2020

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Review by
06/27/2020

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Review by
06/26/2020

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Review by
06/25/2020

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06/25/2020

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06/25/2020

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Review by
06/25/2020

“I've used them twice and I've been very happy with them both times.”

Review by
06/25/2020

“They are the bomb! We have used them so many times for our entire home. They are the most professional company to provide home improvement and remodeling needs.”

Review by
06/25/2020

“The production team delivered exactly what the salesperson said they would. They were extremely professional, courteous, and timely. I am phasing into another set of windows because I was so happy with Thompson Creek Windows.”

Review by
06/25/2020

“The work that was performed and the quality of materials was excellent. When there is a problem they don't want to accept responsibility.”

Review by
06/24/2020

“We used Thompson Creek several years ago for the upstairs windows in our home, so it made sense to finish the downstairs with their windows, as well. We are very pleased with the look and function of the windows, and the service was great especially during the pandemic when they offered virtual consultations. We had very little face-to-face contact and they accommodated social distancing protocols when needed.”

Review by
06/24/2020

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06/24/2020

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06/23/2020

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06/23/2020

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06/23/2020

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06/23/2020

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Review by
06/23/2020

No review comments provided

Review by
06/23/2020

No review comments provided

Review by
06/23/2020

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