Metropolitan Exteriors, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.8 out of 5 stars based on 136 customer surveys.
5
106
4
28
3
1
2
0
1
1
8th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers residential and commercial installation and repair of all types of roofing, including asphalt, wood shake, slate, and metal. The company also replaces windows and doors and installs gutters, siding, trim, and soffit for residential and commercial properties.
Warranty
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's stepbrother Joseph Jones serving as the president.
Distinctions
Metropolitan Exteriors is a CertainTeed SELECT ShingleMaster, IKO Professional ShieldPRO plus+ contractor, and a commercial GAF Master Roofer. Jeffrey Thomas is certified as an EPA Lead Renovator.
Areas Served
Washington, DC
Address
10580 McConnell Place
White Plains, MD 20695
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#420212000040

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.8 out of 5 stars based on 136 customer surveys.
5
106
4
28
3
1
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/09/2018

“I was most satisfied with their responsiveness, the timeliness and basically how quickly they were able to respond and get the job done for us. It was kind of a last minute thing and they were able to help us out very quickly.”

Review by
10/09/2018

“I was satisfied with the job that they did.”

Review by
10/09/2018

“I was satisfied with the timeliness. They did not take long and they were efficient in what they did.”

Review by
10/09/2018

“They met my expectations.”

Review by
10/09/2018

“We had some follow up damage from a wind storm and they came out to fix it for free.”

Review by
10/09/2018

“They fixed the problem right away once they found out.”

Review by
10/09/2018

“They met my expectations in all areas.”

Review by
10/09/2018

“I was satisfied with everything. I was just disappointed about the shingles left laying in my yard and the piece of siding that was left hanging in my tree.”

Review by
10/09/2018

“The siding met my expectations.”

Review by
10/09/2018

“They did a very good job. The crew was very polite and worked very hard. I have had a little bit of a problem with them coming out to fix a leak. I'll see with this next hurricane if it is still leaking or not but besides that everything was good.”

Review by
10/09/2018

“They met all of my expectations.”

Review by
10/08/2018

No review comments provided

Review by
10/04/2018

“So far everything has been good.”

Review by
10/04/2018

“Chris Randal was very helpful with setting up my project”

Review by
10/03/2018

No review comments provided

Review by
10/02/2018

“The overall completion of the project exceeded my expectations.”

Review by
10/02/2018

“The quality of the work is great! I trust them because I know they do a good job.”

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
09/29/2018

No review comments provided

Review by
09/29/2018

“They exceeded my expectations in their craftsmanship.”

Review by
09/29/2018

“They were very quick. They did a good job.”

Review by
09/28/2018

“Replaced our 20-year-old roof ; satisfactorily explained component selection.”

Review by
09/27/2018

“They were fine.”

Review by
09/27/2018

“did exactly what they were contracted”

Review by
09/27/2018

“I am satisfied with everything from start to finish.”

Review by
09/27/2018

“I would like to recognize the salesperson for his exceptional service.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“They exceeded my expectations in showing up. I had a hard time finding anyone that would quote the job.”

Review by
09/27/2018

“Their workmanship exceeded my expectations.”

Review by
09/27/2018

“They did what they were supposed”

Review by
09/27/2018

“They have a poorly run business. I had to call several times to get someone to come out. I was a previous customer of theirs. I was under warranty and when I tried to call for leak repair, there was a miscommunication. They sent people out without confirming a date and time with me. They just showed up.”

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

“I can only compare Chris with another guy we were negotiating with. Chris was pretty good responding to emails, and so he answered my questions. That was basically the reason we decided to go with Metropolitan, because of his interaction. I'd give them an A.”

Review by
11/14/2017

“Metropolitan Exteriors got here on time, and they did the job right. In fact, we were out of time, and he photographed the results of the repair he had done. I appreciated that. He didn’t wait until I got back. They were doing some insulation around the vents. I had a leak in the vents. I’d give them an A+ on what they did. Everything was perfect—just exactly right. He didn’t charge me an arm and a leg, so I was very happy with them. I’d highly recommend them.”

Review by
11/14/2017

“I had no complaints.”

Review by
11/14/2017

“Metropolitan Exteriors did the work as expected. I think they did a decent job. They seemed to be responsive to any questions I had following the work. They put a roof on and put screens in my gutters. I would give them an A for the experience.”

Review by
11/13/2017

“I had no problem with Metropolitan. I don’t have anything good to say. I don’t have anything bad. They did their job for what I paid for. I did not have any complaints, and I would recommend them. They did roofing for us.”

Review by
11/13/2017

“The person who was my point of contact was very easy to deal with—very good communication to myself. They did my roof. I would give them an A+. I would recommend them.”

Review by
11/13/2017

“The gentleman that came and did the work was very efficient, very polite, and very thorough. They were fine. They did a roofing job for me. I'd give them an A.”

Review by
11/13/2017

“I liked the promptness with which they took care of the situation. I had a roof leak. Metropolitan Exteriors deserves an A+. I have recommended them already.”

Review by
11/13/2017

“They were just very timely, and they did what they said they were going to do. They evaluated and replaced a roof. I would give them an A.”

Review by
11/13/2017

“I liked the cost of the service. They did my roof. I'd give Metropolitan Exteriors A+ for everything.”

Review by
11/13/2017

“They did good work. They put a roof on. I had no complaints, and I would highly recommend them.”

Review by
11/13/2017

“I liked the price and the speedy service. They did my roof. I'd give them an A+ for everything.”

Review by
11/13/2017

“I liked the work. It was done in a day. They did the roof, and I'd give them A+ for the overall experience.”

Review by
11/13/2017

“The experience with Metropolitan Exteriors was great. They were very prompt in getting out and getting the repairs done, especially considering the time of the year it was. It was getting on toward the winter, and I didn’t want to have that leak any longer than we had already had it. They did a great job in fixing it. I would definitely say Metropolitan Exteriors deserves an A. They were recommended to me, and I would recommend them.”

Review by
11/13/2017

“Compared to about half a dozen other companies I’ve been working with, overall, on this project, they were among the most professional. They did a roof at a good price, and they did some replacement windows. Overall, I'd give them an A+ for everything.”

Review by
11/13/2017

“They did good work. I’ve had them for several years, for a lot of items being done around the house. They put a new roof on the house. I’ll give them an A. They were good. They cleaned up good. The guys inadvertently put a cover over our bushes, and that was all. It was just a minor issue.”

Review by
11/13/2017

“They were quick. They did a good job. They cleaned their mess in a timely fashion. The only thing I didn’t like is that they put their commercial on my property and the HOA actually gave me violations for that. They did my roof, trim, and gutters. Metropolitan Exteriors deserves an A.”

Review by
11/13/2017

“They were very quick, very responsive, and very professional. They told me when they were going to be there, and they were there. They told me how long the job was going to take. It was very smooth. It was one of the best contracts ever. They did roofing for us. They deserve an A+. I had to call them a couple of times about my invoice. I don’t know if the ladies in the office are short staffed, or maybe a little unorganized. They were fine in terms of cleanliness. They cleaned up everything.”

Review by
11/13/2017

“This is the second job they did for me. This was a re-roofing job. Pricewise on their estimate, they came in better than two other quotes that I got from other companies. As far as the quality of the workmanship, it was very good. There were some issues with stains on some of the asphalt shingles. When I brought that to their attention, they did come back out, replaced those, and resolved the problem. I was very pleased, overall, with the job they did. I would give them an A+ overall.”

Review by
11/13/2017

“They do good work. The young man who comes to give the estimate, communicates in a timely manner, via email. When he says he will come and show up to give the estimate, he shows up. All around, it’s a good company. I’ve had them come here twice. They replaced the roof a couple of years ago, and last year they replaced sliding glass doors. I'd give them an A. They clean up after themselves. I definitely would recommend them.”

Review by
11/13/2017

“They've done several things for us. They do quality work. Tony—the guy I talked to—is always prompt with returning phone calls or emails, explained things very well. And, we’re just happy with the whole experience. They've done gutters, siding, and a new ridge vent. They've actually done three things for us over the last couple of years. Metropolitan Exteriors is an A+ company.”

Review by
11/13/2017

“They did roofing on my house on Angora Drive. They were pretty prompt. They came the same day he said he was, and it was supposed to return and do something. I’m pretty sure he did return. I never had a problem with it. I wouldn’t give them an F because there was one thing that was missing. I would give them a B on everything except customer service. Their customer service was great.”

Review by
11/13/2017

“Metropolitan Exteriors was timely in terms of arrival and completion of the job. They were providing moving services for me. I would grade them a B+ overall. They did a fairly decent job in terms of cleaning up behind themselves, but there were some items found later that the crew had not taken with them.”

Review by
11/13/2017

“They did what they said they were going to do when they said they were going to do it. That was good. They did a roofing job for me. They deserve a B+. There wasn’t anything that was particularly wrong. They did good on customer service. I would use them again, and I have.”

Review by
11/13/2017

“Generally, we were very happy with them. They were fast. The sales rep was available for questions. It wasn’t the most well-coordinated work, and unfortunately they said they would tarp the landscaping, and they didn’t—so my kids were finding roofing nails. That was less than ideal, but generally speaking—in comparison to other work we’ve had done at the house—they were fast, they were relatively well priced, we were able to get what we wanted, and they did a good job. I would say they deserve a B+.”

Review by
11/13/2017

“Metropolitan Exteriors did what they were supposed to do. They did a roofing job for me. Overall, they deserve a B for the experience.”

Review by
11/13/2017

“It was repaired. The roofing section was not done. I'd give them a C, overall.”

Review by
08/17/2016

“They did my roof for me. They gave good service. Overall, I’d give them an A.”

Review by
08/17/2016

“They did roofing work for me. They gave me a very clear quote. They responded very quickly and were very professional. They did a great job and the quality of work was great. I would grade the overall experience as A+. ”

Review by
08/17/2016

“They were good and I don’t have any problem with them at all. They did excellent work and I would absolutely recommend them. They did roofing and siding and they did an excellent job. I would recommend them to anyone. ”

Review by
08/17/2016

“Jeff is awesome. The recent work they did was put in a new glass sliding door. They also did my roof and my windows. I would give them A+, whatever gives them gold stars and a smiley face. I noticed some tiles on the roof, I happened to find who had done all the work. It was guaranteed for 25 years and it took place in one of those storms. They actually came out and redid around the chimneys, flutes, and tacked a few roof tiles down. Everything was good to go.”

Review by
08/17/2016

“Everything worked out pretty good. They replaced something on the chimney that was causing a leak on the roof. Everything was done OK. They were actually able to work without anyone at the house and it worked out OK. Overall, I'd give them an A grade.”

Review by
08/17/2016

“I think they did the roofing and there was an issue but it wound up being OK. I'd give them a B+ for my overall experience.”

Review by
06/27/2016

“I’d give them an A for my overall experience. They did roofing work for me.”

Review by
06/27/2016

“They did the whole roof for me. I’d go with an A rating for my overall experience. I would recommend them.”

Review by
06/27/2016

“They replaced my roof. It was A+ work.”

Review by
06/27/2016

“They did roofing work for me. They are an excellent company as far as I’m concerned. All of the work is excellent and I would recommend them. The workmanship and everything was excellent. I have no problems with them. ”

Review by
06/27/2016

“They did roof work. They repaired some slates in the roof. Overall, I’d give them an A grade for the experience I had with them.”

Review by
06/27/2016

“I had an extremely positive experience with them. Metropolitan did the roof and skylights. I'd give them an A++ for my overall experience with them. ”

Review by
06/27/2016

“They did some roofing work for me. I would give them an A for my overall experience. I need to hear from them to schedule some additional work.”

Review by
06/27/2016

“My experience was very positive. They did a terrific job. They were great guys. We had a new roof put on and new siding. I'd give them A+ for my overall experience. ”

Review by
06/27/2016

“They repaired a pretty difficult roof. We have almost flat roofs on our house and they did a good job. I would give my overall experience with them at least an A. It hasn’t rained that much, so I’m assuming it is good. I think there’s always room for improvement. I would recommend them. In fact, they’re doing some work for the guy that recommended them to me.”

Review by
06/27/2016

“They did the roof for me. Overall, I’d give them a B.”

Review by
06/21/2016

“They were very reliable and I thought the price was very good. They did the roof. I would give them an A overall.”

Review by
06/21/2016

“They were responsive and the work was quality work. They did the roof for me. I’d give them an A grade overall.”

Review by
06/21/2016

“They are professional and timely. They did good work on the roof repair. They deserve an A.”

Review by
06/21/2016

“They did roofing work for me. It was good, quick work. Overall, I'd give them an A+ grade.”

Review by
06/21/2016

“They replaced the whole roof for us. The owner came out and was very thorough talking about the roof, which we liked. I'd give them an A overall. I had no issues.”

Review by
06/21/2016

“They did a nice job for me. They did roofing for me. They did a very good job. I'd give them an A for my overall experience. I had no issues. I would recommend them. ”

Review by
06/21/2016

“I liked that they went above and beyond when they worked on the roof to document everything for insurance purposes. I’d give them A for my overall experience with them.”

Review by
06/21/2016

“So far, I am pleased with the repair to the roof. It was hard for them to respond to me. It took a while for me to get some help from them. Overall, I’d give them a B because I really didn’t like how long it took for them to get back to me. I had the most difficult time with customer service. I don’t know if my messages were being passed along, but that is where I had the issue.”

Review by
12/03/2015

“I thought they did a very nice job. They were very responsive. I thought that they did a nice clean job. They were very professional. They were very respectful of cleaning up after themselves. They were very reasonably priced. They were very responsive when they got to finishing the job on time. It came in a little higher than the original quote but they had to do some extra work which is not a big deal. Overall, it was an excellent experience. I would definitely recommend them to someone else. We have a sunporch with a flat roof and they replaced the entire thing including the drain for that as well. I would definitely give them an A. I thought they did a nice job. I actually got their number from Best Pick Reports. I had gotten four quotes and they were half the price of the highest one. You never want to pick the lowest guy but they had their flat roof specialist come out and he really sold me on his talent and the company. You're always scared about buying the cheapest guy. I thought they did a terrific job, they really did. I was happy that I picked them in the end because I saved a lot of money. I think I saved over $5,000 so it was really worthwhile.”

Review by
12/03/2015

“It was fine; no issues at all. They were on time and did what they were supposed to do, and I haven't had any issues with it since. They did roofing repair work. I chose them because of proximity. I would give them an A.”

Review by
12/03/2015

“I think my wife was here when they worked on the project. They did the roof repair. I didn't have to think about it. I just called, and they came and did it. I would recommend them. I would give them an A+.”

Review by
11/30/2015

“They seemed to have a fair quote, and they came and got the work done in one day, as promised. It was roof repair, and they replaced some shingles while they were at it. It was good. I would rate them as an A with no complaints.”

Review by
11/30/2015

“They're great. They just were very professional when they did the work, and I like them. They did some roofing work for me. I would grade them as an A.”

Review by
11/30/2015

“They were efficient. They came, did the job, and cleaned up after themselves. Everything was good. They replaced some wood for my front porch roof. They deserve an A.”

Review by
11/30/2015

“They did some work for me. They came, did the work, and got out. They were very efficient and clean. My wife found them. I just liked the service I got from them. They get an A grade.”

Review by
11/30/2015

“They were thorough and took their time doing it right. They did some roof repair, siding repair and replaced some rotten wood. I would rate them as an A with no complaints.”

Review by
11/30/2015

“Metropolitan Exteriors is a good company. They did very well. I would give them an A.”

Review by
11/30/2015

“They were very good. They just showed up. I was very impressed with their service.”

Review by
11/30/2015

“We had good service. We had a couple of little issues, but they sent the guys to fix it. Everything was fine.”

Review by
11/30/2015

“They were reliable, and they finished the work. It was good-quality work. They replaced the roof. I would give them an A.”

Review by
11/30/2015

“They fixed something on my roof. I have no complaints, so they're an A.”

Review by
11/30/2015

“They came on the promised time and date and did the work. I thought that maybe I had a leak, but I'm convinced now that it must have been from the old roof and not what they did. I don't blame them for the leak; it's fine now. I think I got quotes from two different companies, their quote looked the best, and I couldn't see any reason not to go with them. I guess I would have to give them an A.”

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