Metropolitan Exteriors, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.7 out of 5 stars based on 148 customer surveys conducted through GuildQuality.
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8th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers residential and commercial installation and repair of all types of roofing, including asphalt, wood shake, slate, and metal. The company also replaces windows and doors and installs gutters, siding, trim, and soffit for residential and commercial properties.
Warranty
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's stepbrother Joseph Jones serving as the president.
Distinctions
Metropolitan Exteriors is a CertainTeed SELECT ShingleMaster, IKO Professional ShieldPRO plus+ contractor, and a commercial GAF Master Roofer. Jeffrey Thomas is certified as an EPA Lead Renovator.
Areas Served
Washington, DC
Address
10580 McConnell Place
White Plains, MD 20695
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#420212000040

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.7 out of 5 stars based on 148 customer surveys conducted through GuildQuality.
5
117
4
27
3
2
2
1
1
1
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
11/11/2019

“I have already recommended them.”

Review by
10/30/2019

“I was very pleased and satisfied with the person that came out to my home. He was very attentive with my concerns and corrected the leaking problem that I had. When it comes time to replace my roof I will defiantly call Metropolitan to do my roof.”

Review by
10/30/2019

“Chris Randall”

Review by
10/28/2019

“I would like to recognize Chris Randall for his exceptional service.”

Review by
10/19/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/04/2019

“Chris Randall”

Review by
09/26/2019

“They workmanship was great.”

Review by
09/26/2019

“I would like to recognize Jose, the lead roofer, for his exceptional service.”

Review by
09/26/2019

No review comments provided

Review by
09/12/2019

“They were the best price and the best value. They did a great job.”

Review by
08/31/2019

“I was most satisfied with the entire roofing project.”

Review by
08/31/2019

“I would like to recognize Chris Randall.”

Review by
08/31/2019

“They didn't tell us when they were coming. It was after 5p.m in November when it's dark. They said they had lights but I'm not sure if they put up the shingles.”

Review by
08/30/2019

“I talked to one guy and his name was Chris. He handled the project and he was definitely professional.”

Review by
08/21/2019

“The job was professional and done competently. Everything went as scheduled.”

Review by
08/21/2019

“Mr. Chris Randall always responded to my inquiries in a timely manner.”

Review by
08/20/2019

“They did a pretty good job and it was a great bang for your buck.”

Review by
08/20/2019

“Tony in sales. He has been very good.”

Review by
08/20/2019

“I would like to recognize Chris Randall. He was an outstanding person, prompt, diligent, followed through, and a good representative of the company.”

Review by
08/20/2019

“I would like to recognize Chris Randall for his exceptional service!”

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“They did very well. Everything was done neatly and in one day with no issues! I was very happy!”

Review by
08/19/2019

“I would not like to recognize anyone.”

Review by
08/19/2019

“Tony the salesman, was very good.”

Review by
08/18/2019

No review comments provided

Review by
08/17/2019

“They exceeded my expectations because of their timeliness and the quality.”

Review by
08/16/2019

“They did a fantastic job.”

Review by
08/16/2019

“The workers were very knowledgeable and courteous that worked on my home.”

Review by
08/16/2019

“Tony!”

Review by
08/16/2019

“Metropolitan Exteriors met and exceeded my expectations in all areas.”

Review by
08/16/2019

“I have already recommended the company to a few people.”

Review by
08/16/2019

No review comments provided

Review by
10/09/2018

“We had some follow up damage from a wind storm and they came out to fix it for free.”

Review by
10/09/2018

“They fixed the problem right away once they found out.”

Review by
10/09/2018

“They met my expectations in all areas.”

Review by
10/09/2018

“I was satisfied with everything. I was just disappointed about the shingles left laying in my yard and the piece of siding that was left hanging in my tree.”

Review by
10/09/2018

“I was most satisfied with their responsiveness, the timeliness and basically how quickly they were able to respond and get the job done for us. It was kind of a last minute thing and they were able to help us out very quickly.”

Review by
10/09/2018

“I was satisfied with the job that they did.”

Review by
10/09/2018

“I was satisfied with the timeliness. They did not take long and they were efficient in what they did.”

Review by
10/09/2018

“They met my expectations.”

Review by
10/09/2018

“The siding met my expectations.”

Review by
10/09/2018

“They did a very good job. The crew was very polite and worked very hard. I have had a little bit of a problem with them coming out to fix a leak. I'll see with this next hurricane if it is still leaking or not but besides that everything was good.”

Review by
10/09/2018

“They met all of my expectations.”

Review by
10/08/2018

No review comments provided

Review by
10/04/2018

“So far everything has been good.”

Review by
10/04/2018

“Chris Randal was very helpful with setting up my project”

Review by
10/03/2018

No review comments provided

Review by
10/02/2018

“The overall completion of the project exceeded my expectations.”

Review by
10/02/2018

“The quality of the work is great! I trust them because I know they do a good job.”

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
09/29/2018

No review comments provided

Review by
09/29/2018

“They exceeded my expectations in their craftsmanship.”

Review by
09/29/2018

“They were very quick. They did a good job.”

Review by
09/28/2018

“Replaced our 20-year-old roof ; satisfactorily explained component selection.”

Review by
09/27/2018

“They were fine.”

Review by
09/27/2018

“did exactly what they were contracted”

Review by
09/27/2018

“I am satisfied with everything from start to finish.”

Review by
09/27/2018

“I would like to recognize the salesperson for his exceptional service.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“They exceeded my expectations in showing up. I had a hard time finding anyone that would quote the job.”

Review by
09/27/2018

“Their workmanship exceeded my expectations.”

Review by
09/27/2018

“They did what they were supposed”

Review by
09/27/2018

“They have a poorly run business. I had to call several times to get someone to come out. I was a previous customer of theirs. I was under warranty and when I tried to call for leak repair, there was a miscommunication. They sent people out without confirming a date and time with me. They just showed up.”

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

“I can only compare Chris with another guy we were negotiating with. Chris was pretty good responding to emails, and so he answered my questions. That was basically the reason we decided to go with Metropolitan, because of his interaction. I'd give them an A.”

Review by
11/14/2017

“Metropolitan Exteriors got here on time, and they did the job right. In fact, we were out of time, and he photographed the results of the repair he had done. I appreciated that. He didn’t wait until I got back. They were doing some insulation around the vents. I had a leak in the vents. I’d give them an A+ on what they did. Everything was perfect—just exactly right. He didn’t charge me an arm and a leg, so I was very happy with them. I’d highly recommend them.”

Review by
11/14/2017

“I had no complaints.”

Review by
11/14/2017

“Metropolitan Exteriors did the work as expected. I think they did a decent job. They seemed to be responsive to any questions I had following the work. They put a roof on and put screens in my gutters. I would give them an A for the experience.”

Review by
11/13/2017

“I had no problem with Metropolitan. I don’t have anything good to say. I don’t have anything bad. They did their job for what I paid for. I did not have any complaints, and I would recommend them. They did roofing for us.”

Review by
11/13/2017

“The person who was my point of contact was very easy to deal with—very good communication to myself. They did my roof. I would give them an A+. I would recommend them.”

Review by
11/13/2017

“The gentleman that came and did the work was very efficient, very polite, and very thorough. They were fine. They did a roofing job for me. I'd give them an A.”

Review by
11/13/2017

“I liked the promptness with which they took care of the situation. I had a roof leak. Metropolitan Exteriors deserves an A+. I have recommended them already.”

Review by
11/13/2017

“They were just very timely, and they did what they said they were going to do. They evaluated and replaced a roof. I would give them an A.”

Review by
11/13/2017

“I liked the cost of the service. They did my roof. I'd give Metropolitan Exteriors A+ for everything.”

Review by
11/13/2017

“They did good work. They put a roof on. I had no complaints, and I would highly recommend them.”

Review by
11/13/2017

“I liked the price and the speedy service. They did my roof. I'd give them an A+ for everything.”

Review by
11/13/2017

“I liked the work. It was done in a day. They did the roof, and I'd give them A+ for the overall experience.”

Review by
11/13/2017

“The experience with Metropolitan Exteriors was great. They were very prompt in getting out and getting the repairs done, especially considering the time of the year it was. It was getting on toward the winter, and I didn’t want to have that leak any longer than we had already had it. They did a great job in fixing it. I would definitely say Metropolitan Exteriors deserves an A. They were recommended to me, and I would recommend them.”

Review by
11/13/2017

“Compared to about half a dozen other companies I’ve been working with, overall, on this project, they were among the most professional. They did a roof at a good price, and they did some replacement windows. Overall, I'd give them an A+ for everything.”

Review by
11/13/2017

“They did good work. I’ve had them for several years, for a lot of items being done around the house. They put a new roof on the house. I’ll give them an A. They were good. They cleaned up good. The guys inadvertently put a cover over our bushes, and that was all. It was just a minor issue.”

Review by
11/13/2017

“They were quick. They did a good job. They cleaned their mess in a timely fashion. The only thing I didn’t like is that they put their commercial on my property and the HOA actually gave me violations for that. They did my roof, trim, and gutters. Metropolitan Exteriors deserves an A.”

Review by
11/13/2017

“They were very quick, very responsive, and very professional. They told me when they were going to be there, and they were there. They told me how long the job was going to take. It was very smooth. It was one of the best contracts ever. They did roofing for us. They deserve an A+. I had to call them a couple of times about my invoice. I don’t know if the ladies in the office are short staffed, or maybe a little unorganized. They were fine in terms of cleanliness. They cleaned up everything.”

Review by
11/13/2017

“This is the second job they did for me. This was a re-roofing job. Pricewise on their estimate, they came in better than two other quotes that I got from other companies. As far as the quality of the workmanship, it was very good. There were some issues with stains on some of the asphalt shingles. When I brought that to their attention, they did come back out, replaced those, and resolved the problem. I was very pleased, overall, with the job they did. I would give them an A+ overall.”

Review by
11/13/2017

“They do good work. The young man who comes to give the estimate, communicates in a timely manner, via email. When he says he will come and show up to give the estimate, he shows up. All around, it’s a good company. I’ve had them come here twice. They replaced the roof a couple of years ago, and last year they replaced sliding glass doors. I'd give them an A. They clean up after themselves. I definitely would recommend them.”

Review by
11/13/2017

“They've done several things for us. They do quality work. Tony—the guy I talked to—is always prompt with returning phone calls or emails, explained things very well. And, we’re just happy with the whole experience. They've done gutters, siding, and a new ridge vent. They've actually done three things for us over the last couple of years. Metropolitan Exteriors is an A+ company.”

Review by
11/13/2017

“They did roofing on my house on Angora Drive. They were pretty prompt. They came the same day he said he was, and it was supposed to return and do something. I’m pretty sure he did return. I never had a problem with it. I wouldn’t give them an F because there was one thing that was missing. I would give them a B on everything except customer service. Their customer service was great.”

Review by
11/13/2017

“Metropolitan Exteriors was timely in terms of arrival and completion of the job. They were providing moving services for me. I would grade them a B+ overall. They did a fairly decent job in terms of cleaning up behind themselves, but there were some items found later that the crew had not taken with them.”

Review by
11/13/2017

“They did what they said they were going to do when they said they were going to do it. That was good. They did a roofing job for me. They deserve a B+. There wasn’t anything that was particularly wrong. They did good on customer service. I would use them again, and I have.”

Review by
11/13/2017

“Generally, we were very happy with them. They were fast. The sales rep was available for questions. It wasn’t the most well-coordinated work, and unfortunately they said they would tarp the landscaping, and they didn’t—so my kids were finding roofing nails. That was less than ideal, but generally speaking—in comparison to other work we’ve had done at the house—they were fast, they were relatively well priced, we were able to get what we wanted, and they did a good job. I would say they deserve a B+.”

Review by
11/13/2017

“Metropolitan Exteriors did what they were supposed to do. They did a roofing job for me. Overall, they deserve a B for the experience.”

Review by
11/13/2017

“It was repaired. The roofing section was not done. I'd give them a C, overall.”

Review by
08/17/2016

“They did my roof for me. They gave good service. Overall, I’d give them an A.”

Review by
08/17/2016

“They did roofing work for me. They gave me a very clear quote. They responded very quickly and were very professional. They did a great job and the quality of work was great. I would grade the overall experience as A+. ”

Review by
08/17/2016

“They were good and I don’t have any problem with them at all. They did excellent work and I would absolutely recommend them. They did roofing and siding and they did an excellent job. I would recommend them to anyone. ”

Review by
08/17/2016

“Jeff is awesome. The recent work they did was put in a new glass sliding door. They also did my roof and my windows. I would give them A+, whatever gives them gold stars and a smiley face. I noticed some tiles on the roof, I happened to find who had done all the work. It was guaranteed for 25 years and it took place in one of those storms. They actually came out and redid around the chimneys, flutes, and tacked a few roof tiles down. Everything was good to go.”

Review by
08/17/2016

“Everything worked out pretty good. They replaced something on the chimney that was causing a leak on the roof. Everything was done OK. They were actually able to work without anyone at the house and it worked out OK. Overall, I'd give them an A grade.”

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