“They did our roof, and our roof is—we have a three-story home. The roof had several layers of shingles, which the removal was a very precarious process. They needed to go into my neighbor's yard because of the angle of the roof. They didn't really make proper preparations for the removal of the debris from my roof, so they were throwing the debris off my roof which led to damage in my neighbor's yard and all of my screens in my windows have been ripped. They broke furniture in my yard. All these things could have been prevented had they laid tarps properly, laid tarps down and communicated with my neighbors what we were all about to undergo. Before we even started, I said 'Listen, my next door neighbor has three dogs and three small children and they play in the grass' but they left lots of nails in the yard. They said 'no problem Ms. Johnson we're going to take care of it. We'll sweep for the nails.' They did a neutral job on that because after they did that we found long roofing nails in my neighbor's grass and our yard. There was not a log of on-site managerial control like the foreman was not here a lot. There were language problems. All the people on the crew spoke very little English so it was hard to communicate. 'Listen can you put a tarp on the grass? Can you cover this up?' So, that was difficult because they didn't have someone who was able to speak good English communicate with us and my neighbors as well as so it was precarious. They really did damage on my grass. They didn't cover it up. The work on the roof they did, they did a great job on the roof. The work they did on the roof they did a great job on it. But it's all the small things that led to the experience not being as positive as it could have been. They were not very nice to my neighbors. In fact, they were almost indignant to my neighbors when they were complaining. So much that my neighbors called the OSHA people because of the smoke they were blowing. The people pulled out a leaf blower to blow the debris off. It was like huge plumes of smoke which who knows what was in that dust they took off. They could have done a better job of wetting down some of the dust instead of just using a leaf blower to spray debris everywhere, which was just really alarming that they didn't take better precautions in their work to minimize the effects of me. One thing for me but my neighbors had to endure all of this and they weren't even the ones getting the work done. That was the lion's share of complaints I had, that they weren't very thoughtful in the job they had to do. They didn't have proper preparation and the on-site management was slim to nil, so I'm on the phone calling the office trying to communicate what's going on and they never did really have an English speaker here to understand my concerns and communicate that to the Hispanic crew. Now these guys are very nice. I don't blame them. They're very hard workers. It was just a language problem. They did a great job. But it was the other incidental things that make an all-around customer service experience better. I'll give them a B overall.”

“They were very tidy. They cleaned up after themselves. We had to go through the house to do it and we had new carpets and they were very, very cautious about staining the carpet and not bumping into walls. I just thought they were very factitious and tidy. Nothing besides roofing. I'd grade them as an A+. I just hired them to do another project myself.”

“They always stand behind their installs. We had a small issue with one of the things that I had them do, but they were very prompt in getting back and remedying that issue. To me that speaks a lot about the company, is how they fix the problem. I had them do a repair. I'd give them an A+. I already have recommended them.”

“They did what they were contracted to do, but I guess my expectations were a little higher. They wound up replacing the roof. I'd give them a B-. I would have liked to have a follow-up, someone to come out and actually take a look at what was done just to take care of a few small, little things.”

“They did a roof thing on the side. I'm considering that they had a lot of people to attend to. They were kind of like quick. It's the side of the roof. One of the a's. It looks like a wide A. The one on the left. They changed that. I'd give them an A+. They did good. I would recommend them.”

“They did what they said they were going to do. They just did roofing. I would give them a B. They could be a little more precise on what they're going to do.”

“They came on time. They did a good job, so I would say they were really professional. It was just a roof repair. I'd give them an A.”

“Harry & Sons Roofing did good work. They did a roofing replacement for me. They get an A.”

“I liked the promptness. They just did roofing. I'd give them an A+.”

“They did a wonderful job. They’re an A+.”

“They did excellent work. I had no complaints, and I would recommend them.”

“They seemed very responsible. They were doing a roof replacement. I'd give the overall experience an A.”

“It was kind of mediocre as far as the quality of experience, in terms of responsiveness and also in terms of quality of the work. I've got shingles on the roof now that are ten shades brighter than the ones that were originally there and it looks like a checkerboard piece, which is kind of ridiculous. I didn't even follow up with them to get them to replace because it took them so long to get the initial work done after I'd paid them in full upfront. It’s not even worth it. I'm never going to use them again, that's for sure. I'd give them a C-. The expertise seemed to be that they knew what they were doing, but they just didn't do a good job. It's holding up but it just doesn't look good. I had to continue following up even after I paid for them to do the work.”

“They did a roof replacement for me of a sunroom. They had the best quote, and they got the work done on time. They were able to do it relatively soon after we asked for the bid. The only issue we had is that we were promised a warranty which took a little while to get. It took a couple of months for the warranty to come in the mail, but that eventually got resolved. I'd give them an A-.”

“Harry & Sons had to repair some rake cardboard and they had to fix a leak. They were professional. They were polite and they came quickly and got it done. It was overall very pleasant with no complaints. I'd give them an A+.”

“They  did roofing. It was excellent, they did some repairs around the upper pipes. I had a leak coming into the bathroom. They were prompt, they returned calls professionally, and the work was done completely. I would grade them an A.”

“They did a good job; they did some roof work and some window work. They came back and made something that wasn't so good better. I liked that they were responsive and did what they said they were going to do. I would grade them an A.”

“They did do some work for me. They were good. They were on time, when they said they were coming, they came. I would grade them a B. I don't know quality because I can' t see what they did. I am likely to recommend them.”

“They did a good job, but they didn't do things that they were supposed to do. I have a cupola, and they didn't match the slate, so it's every color all over. That's the complaint I have. I would grade them a B.”

“They were supposed to come back and when they put the nails in the roof and the flashing so they put white caulk over my black caulking and they never came back so I had to fix it myself. They were mediocre.”

“I had a good experience. They did a roof replacement for me. They were courteous, timely, and priced right. They did a good job. I would grade them an A. I already recommended them.”

“They did roofing work for my home in Maryland. They flashed my chimney and repaired my roof. They did a good job; they were on time and reasonably priced. I would grade them an A.”

“They did some roof repairs. They came when they said they were going to come, completed the job on time, and I haven't had any problems since then. They’re an A+ company.”

“They were good. They repaired my roof. They were attentive, fast, and reasonably priced. I would grade them an A and use them again. I would definitely recommend them.”

“They covered my tiled roof. Unfortunately, the property that they did was in DC. I was satisfied with what I saw. I would grade them an A.”

“They did a combination half flat and half pitched roof. They are in my neighborhood that's why I chose them. I would grade them an A-.”

“It was a great experience. They did a full roof replacement. I liked their prompt service and that they are always available for questions. They earned an A.”

“They patched a hole in my roof. I liked the fact that they came out, they were prompt, and they cleaned up when they were done. I would grade them an A.”

“I had a good experience. They replaced a flat rubberized membrane roof. They were efficient and their price was reasonable. I would grade them an A.”

“They did a complete roof replacement. They were prompt, the job was done in one day, and the customer service was good. I would grade them an A.”

“They replaced my roof. They showed up when they were supposed to and I didn't have any issues or problems with them. I would grade them an A.”

“I had a good experience. I had a branch that fell on the roof, so there were two holes up there and it was leaking. They came quickly and he couldn't do the work right away because of the bad weather, but he put temporary fix to stop the leak. Honestly, I couldn't go on the roof because it's on the third floor, but I think it's done very well. They get an A from me.”

“I do recommend them. They are a good company. I liked that they did not over charge and responded quickly. In one case, I had them do roofing for me, and on another, they did some repair and responded quickly. I would grade them an A. I was not always there because I'm the owner, but the tenant had no complaint. I would extremely be liking to recommend them.”

“We are still working with them. We had the ceiling in one room water pooling in one of the rooms. So they came and repaired what they thought was the problem. We had the room redone and the ceiling replaced, sometime later maybe six months later we had a rain storm and had the same problem. I called again to speak with someone to come and fix it. But I may have another idea when I talk to them to get this figured. I'm trying to get with them to talk with them”

“They did a great job. I'm very happy I have two-story colonial, and they did a complete roof on the main house on the screen porch and back. The rep that came out he was recommended by a friend of mine. He knew exactly what he showed me what needed to be done and stuff that other people hadn't talked about and the price was fair. We went ahead and did it, the guys came out he had a crew of Hispanic guys they worked their but off from dawn to dark. They came back the next day and finished it. Later, one of their guys came by, checked on it, and found a few things that needed to be spruced up without me calling. I would grade them an A+. I will recommend them.”

“They were very good and did a good job. We had to replace the roof, it was slopping. I liked that they did a good job on it. They had to take care of the cracks in the wall from the earthquake. They asked who did the roof and that's how I know they did a good job. They earned an A+.”

“They recoated a surface that they did years ago. Every five or six years I do maintenance on my roof and they do that for me. They seem fair, efficient, and easy to work with, I call, schedule a time, and they come. We've been doing it for a few years now. I would grade them an A+.”

“I did have a good experience with them. They did both a flat roof and a rubber roof. They did the job well as far as I know, they were professional, and they got it done quickly. They were responsive to the few issues that I had. They deserve an A. I would recommend them.”

“They  did roofing I think. They were terrific. I had a couple of holes that were leaking. They told me what they were going to do, what it was going the cost was going to be, when they were going to make it, and they kept their word. I would grade them an A.”

“They put on a flat roof to my house and to a smaller deck porch. I liked their responsiveness, I liked that their crew was friendly, and that they cleaned up after themselves. They called and followed up after the job. They get an A+ from me.”

“I had a good experience. They put on partial part of my roof, they got with me quickly and we were able to work out a visit. It didn’t take too long, they didn't drag it out, and we worked out a payment arrangement. I didn’t see any mess or anything left in the area. I would grade them an A.”

“We had our roof redone. I did have a good experience with them. They replaced our entire roof and adjusted our gutters. I got pricing from several places, I think their pricing was fair, and the person who quoted me work made it a positive experience. I would grade them an A. I did recommend them to someone.”

“They  did a fabulous job and they did a great job cleaning up. They did it quickly and they gave me a great price. They cleaned up; it wasn't a messy job. I have a very large house with a very large, steep roof and most people don't want to get on my roof. I would grade them an A+. I have recommended them.”

“They did some patching. There was a leak in the roof, they didn't replace the whole roof, but they did some patching and there haven't been any problems since. The service was good; they were very prompt, efficient, and nice. The prices were reasonable. I would grade them an A. I did like them and I would use them again.”

“I had to call them several times. The salesman was excellent. They did roof repair work for me. Most of the time they have been responsive, but it depends on what crew that you have. We had a lot of bad weather, so they could have gotten behind, especially when you have a lot of rain. I would grade them a B. I have already recommended them.”

“They did work for our house.”

“They  are an excellent company, I would grade them with a solid A.”

“They replaced my whole roof. They have good service. I would grade them an A+.”

“They are excellent, they probably going to put on my whole roof this year.”

“They were great. I would give them an A rating.”

“My experience with Harry & Sons Roofing was very good. I thought they were professional. They knew what they were doing, and they got my roof on like they were supposed to. They were hesitant—they delayed doing it—but the roof is on, and as far as I'm concerned, it's working fine. They get an A from me.”

“They did roof work on our old house two years ago. Our roof was leaking, so we had to get our roof fixed and new skylights installed. They were quick, they kept me up to date with the progress of their work, and I thought they did very tough work. I’d grade them an A.”

“I had my roof replaced by them. It was OK, it wasn't the best experience because there were some issues with the quality of the work they did. The roof they put on, the original contract was to have the main roof on my house replaced and the front porch replaced, and the rear porch roof repaired. They didn't do the repair on the rear roof satisfactorily because it's still leaking and I have to get it done again, so I was not satisfied with that, and the front porch roof they didn't do a great job on it with the trimming along the front of it. I guess the trimming for it. You know, I expressed my complaints to them and it you know was already done. There isn't much they can do about it. But yeah I didn't think they were very good at, you know, giving me customer service and satisfying my concerns about the work they did. I think I found them online on the internet. They gave me a quote and I you know the quote sounded pretty good for the three jobs I had done, it seemed reasonable, they were a stand-up company because they were privately owned so I thought they were putting their name and their reputation on the line so I thought they would stand up for their work. I would give them a C.”

“They did some roof repairs for me. They work quickly without supervision, and I found what they did to be effective. I would give them an A.”

“It was fine. There was no hassle. Harry & Sons Roofing put a new roof on the house. They were recommended by friends.”

“Harry & Sons was good. I have no complaints—I thought their work was pretty good. I would give them an A.”

“They replaced the roof of the whole house. They are excellent, and their customer service was very good.”

“I had a positive experience with Harry & Sons. They repaired a slate roof. Their customer service was fine.”

“They were fine. They did a good job—they fixed something relatively minor, and they were good. I'd give them an A.”

“They did work for me this spring. Their customer service was good. I’d give them an excellent rating.”

“I got a roof from Harry & Sons. Their customer service was perfect. They earned an A+.”

“They did the roof, and the work is fine for right now. They replaced my porch roof shingles. Their customer service was excellent. I would give them an A.”

“We had a positive experience with Harry & Sons. They redid our roof, gutters—everything. Their customer service was very good. I would rate them as an A.”

“Harry & Sons did a wonderful job. They put in a new roof and two skylights for me, and their customer service was great. I’d give their business an A rating.”

“Harry & Sons Roofing replaced the roof. Their customer service was pretty good. At this point, I would give them an A—I haven't had any issues with the roof since they replaced it.”

“Harry & Sons Roofing was very good. Their customer service was adequate, and the work was good. They got here on time and did the work, and the work's fine. I would rate them as excellent.”

“I had an absolutely positive experience with them. They fixed some issues on the roof, and their customer service was very good. I would rate them as an A because there were no issues whatsoever.”

“They sound familiar. I had a positive experience with them. They just redid the roof, and some repairs, I didn't follow up with it. I never met with them, they just, I didn't see them. Customer service was pretty good. I give them a B+.”

“Harry & Sons did work on the chimney on my roof. It was a positive experience—they were good. I had no issues, and I had no problems with customer service. My neighbor used them and referred them to me. They were excellent.”

“They sound familiar. I had a positive experience. They put some roofing up there, in two or three spots up there, I think it was eight. They were supposed to send me something that, that broke some objects in my yard, it was their doing that and they were supposed to send me something to reimburse me for some of the objects in the yard that were broken. Well, they did a good job, it hasn't come down yet, because I had it done before and the wind done got underneath the they didn't put the nails in the right placing, so that's what they were saying, last time they came up, the first one, they put it up there, and then they both come into the things in the yard, when stuff fell out in the yard, the roof is still holding. I give them a B.”

“I have a metal roof, and they replaced some coping and the flashing on a raised brick part of the roof. Their customer service seemed fine. I haven't been up there to see the work they did, but it hasn't leaked since. It wasn't leaking before, but it looked bad in a way that you could only see from the outside, and it seems to be fine now. I would rate them as an A—I had no complaints.”

“We had no problems, and we got what we needed. They showed up on time, and I feel good about what they did for us. The guy seemed really good, really nice, and positive, and I didn't feel like he overcharged us. I felt like everything was good. I would give them an A.”

“A storm came through, and we needed some flashing because we had some water damage. They put in new materials to keep the water out, and after we repaired the shingles, there were no water leaks. The customer service was fantastic. I would grade them as an A.”

“Harry & Sons has done a lot of work for us. They replaced a roof on a building that we have, they did the roof on my mother's house, and they maintained my roof until they replaced it. I found the work to be very positive. The man I usually deal with is very understanding and very helpful—we have a good working relationship. I would give them an A.”

“We most certainly had a positive experience. Their customer service was very, very good—it was excellent. We had a chimney that had to be repaired on our roof. This was the second time they’d done work for us that year. They had replaced our roof earlier in the year, so my husband called them to have this work done on the chimney. They’ve earned an A.”

“I had a good experience with Harry & Sons. Their customer service was good.”

“Harry & Sons Roofing did a good job.”

“Harry & Sons was great. I would use them again, and I'd give them an A grade.”

“Harry & Sons patched the roof for me. I'd give them a B. I would recommend the company.”

“I think their very good. As a matter of fact we are going to hire them again in the Fall when the weather is a little cooler. We used them for the services that we needed last Fall and they did an excellent job. I would give them an A.”

“They did a roofing certification. What they said they were going to do, they did, so their customer service was fine. I would tell others that they can call Harry & Sons with confidence. They deserve an A.”

“They did a good job working on the roof, and their customer service was very good. I heard about them from a family member, and I'd refer them as well. I'd give them an A.”

“Harry & Sons Roofing did a good job. I didn't have any issues, so they should get an A+.”

“They put a roof on, and they were excellent—I haven’t had any complaints. They're very polite people. I’d recommend the company. They deserve an A.”

“Harry & Sons did patchwork because a bunch of tiles had come off the roof and made some leaks. They were on time and on budget, and they told me what they were going to do and did exactly that. It worked out well. We haven't had leaks yet, so I think they did a good job. I'd say they're a good company to use. I would give them an A-.”

“The problem that was supposed to be fixed that they told me they fixed. When it rained my ceiling got wet. They repaired something on my roof. They told me I only had a 30 day guarantee and the 30 day guarantee had gone. So it's a bad experience. I didn't contact them. I would say I'm not satisfied.”

“They seemed to be very thorough with what they were doing, and I liked their work. They were really backed up, so I did have to wait a while, but he was very, very courteous and very polite about it. He told me what the situation was, and I didn't have any issues. They did a nice job. A+.”

“They came out, assessed the problem, and they did the work at a price I was pleased with. They repaired my roof. Their customer service was fine. I did have to call them back for an issue, and they responded in the same way, so I would recommend them. I would say that they do A work.”

“They replaced my roof. I'd used them before, so I was familiar with their service, and they seemed to be personable. There were a few little issues, but I did not call them back for them. I would highly recommend them. I’d grade them as an A.”

“Harry & Sons repaired the roof. The customer service was excellent. They were efficient, they did what they said they were going to do, and they didn't try to gouge me. I didn't have to call them back for anything. I would recommend them and give them an A.”

“I think they've been responsive when I've called and good to deal with. They put on a new roof and gutters. I heard about them from a family member that had work done with them. I thought their customer service was very good. There was one problem that we had. I called, and they came and took care of it right away. I would tell a friend to certainly talk to them for an estimate. I'd give them an A.”

“They were courteous, they did their work in a timely fashion, and they cleaned up well behind themselves. I enjoyed the experience. The company was top-notch—they did a great job. I had them put a new roof on my house and a new roof on my daughter’s house as well. The customer service was great. They were very understanding and very patient with me—the whole nine yards. I’d give them an A+.”

“They put on a new roof. I heard about them through Best Pick Reports. They actually came and did an inspection after it was done. There were two separate crews, because we had a flat roof and a pointed roof, so they used two different crews. And the flat roof crew was excellent, and the pointed roof crew was positive, but they were a bit noisy—they were like throwing the 50-pound bags down, so it's noisy. I would recommend them. I would say an A-.”

“I liked their response time, efficiency of getting the work done, cleanup, and personal service. Everything went smoothly. When I told one of my neighbors that I needed some assistance around the house, she talked about their kindness, so I called them. I’m a nitpicker, so I did call them back about something that I felt wasn't done appropriately or that needed to be double-checked, and they came right back and corrected it with no qualms. They were excellent—A+.”

“They were very professional, and they did a great job. They were also reasonably priced. Overall, they were great to work with. I learned about them from around the neighborhood. They're one of the few people that called in to do estimates, and they seemed the most honest. They were very responsive. I didn't have any issues—I did call them back, but it wasn't their fault. It turns out my neighbor had done something to her roof that messed up mine, so it wasn't their fault. I'd definitely recommend them, and I plan on doing more work myself with them. I'd definitely give them an A.”

“I liked the management. They did roofing work. The customer service was very good. I didn't have many problems. I would give them a B.”

“Harry & Sons put on a new roof, and they were prompt and did excellent work. Their customer service is amazing. They’re A+.”

“They replaced my roof. I liked that they were on time and very nice, and they cleaned up. I heard about them from my neighbor, and I’d recommend them. They get an A in my book.”

“I had to call Harry & Sons back for issues afterward, and they responded immediately, so I liked their customer service. I’d recommend them, and I would give them an A rating.”

“I have a real estate company, and occasionally, Harry & Sons does roofs for us. Their customer service is excellent, and they do a terrific job. I don't have any issues. They’ve earned their A+ grade.”