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FEATURED REVIEWS
“I liked the presentation, the efficiency, the quality of the roofing, and the respect of the labor workers that came out. They kept my yard clean and didn't damage any of my flowers.”
“Exceptional customer service, highly recommended”
“They met my expectations by providing quality workmanship.”
“They did a wonderful job. They’re an A+.”
“They did excellent work. I had no complaints, and I would recommend them.”
“Great job and very reasonable cost”
“They did an excellent job on the roof. The person who gave the estimate was much more knowledgeable about roofing than the individuals from other companies that did roofing, windows, doors and a bunch of other things. I really appreciate that they stuck to the schedule. Even with the frustration over the skylights, the person I talked with at the office was very professional and worked to correct the problem.”
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“They were on time, provided all services as requested and they did excellent work. I would recommend them.”
“I spoke with the owner and I can't remember his name, but he was very wonderful and the lady I spoke to over the phone that set everything up was nice. I'd like to recognize them for their exceptional service.”
“Excellent work, happy with the final product, would recommend”
“Harry & Sons Roofing provided outstanding work. They were on time, on budget, and had a great cleanup.”
“Harry III was very nice to deal with.”
“Fast, professional.”
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“Nick Kalashian”
“Everyone was professional and gave quality service. I don't remember specific names.”
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“I was only charged for what was initially quoted in the estimate”
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“All areas”
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“I was satisfied with the whole thing. They got the job done very fast and efficiently.”
“With their responsiveness and respect”
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“I think everyone from the people in the office who answered the calls to the people that worked on the job site was great.”
“They were all good, it was a great team.”
“The folks at Harry & Son's did not disappoint. When looking for quality, dependable and hardworking (both on the roof and with the insurance companies), they hit the nail on the head.”
“They met or exceeded my expectations as they did a great job.”
“Steve Highsmith; and the gentleman who communicated with me directly (can't recall his name)”
“Before they did my roof they came out and patched it because my roof was leaking. Whoever those two people were, they were excellent and I would like to recognize them.”
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“Excellent workmanship fairly priced”
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“As noted above, Harry & Sons Roofing met all my expectations and are great to work with.”
“GBH and Casey did a great job communicating on est,, install date to billing. Keep up the great work .”
“The roofers were timely, courteous, and did an excellent job. Many of the neighbors have complimented their work, and I have recommended the company.”
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“This is one of the best companies we have ever worked with! They are economical, well organized, clean and polite and on time.”
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“Punctual, courteous and very professional and efficient.”
“Virtually All”
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“I have recommended Harry & Sons - will do so again”
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“It was great!”
“I liked the presentation, the efficiency, the quality of the roofing, and the respect of the labor workers that came out. They kept my yard clean and didn't damage any of my flowers.”
“I had a unforeseen issue and they took take of it right away.”
“I was impressed on how clean the job site was, as well as how your crew knew what they were doing, and they were very friendly.”
“They did a good job, at a good price”
“Harry & Sons Roofing exceeded my expectations with their professionalism and the overall quality.”
“Nick did an excellent job of keeping me updated throughout the process, including when new problems were discovered and needed to be fixed.”
“Appreciated discussing options with the person who gave the estimate (forgot his name). He was the only person who came to provide an estimate who actually went on the roof and who informed me that my roof would be fine with a few repairs vs a new roof replacement.”
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“I was satisfied with everything.”
“Exceptional customer service, highly recommended”
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“They met my expectations by providing quality workmanship.”
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“They were easy to work with, and figured out what to do.”
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“Nick Kalashian was very responsive to all questions and kept us up to date on the roof replacement scheduling.”
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“They did a wonderful job. They’re an A+.”
“I liked the promptness. They just did roofing. I'd give them an A+.”
“They were very tidy. They cleaned up after themselves. We had to go through the house to do it and we had new carpets and they were very, very cautious about staining the carpet and not bumping into walls. I just thought they were very factitious and tidy. Nothing besides roofing. I'd grade them as an A+. I just hired them to do another project myself.”
“They always stand behind their installs. We had a small issue with one of the things that I had them do, but they were very prompt in getting back and remedying that issue. To me that speaks a lot about the company, is how they fix the problem. I had them do a repair. I'd give them an A+. I already have recommended them.”
“They did a roof thing on the side. I'm considering that they had a lot of people to attend to. They were kind of like quick. It's the side of the roof. One of the a's. It looks like a wide A. The one on the left. They changed that. I'd give them an A+. They did good. I would recommend them.”
“They came on time. They did a good job, so I would say they were really professional. It was just a roof repair. I'd give them an A.”
“Harry & Sons Roofing did good work. They did a roofing replacement for me. They get an A.”
“They did what they said they were going to do. They just did roofing. I would give them a B. They could be a little more precise on what they're going to do.”
“They did what they were contracted to do, but I guess my expectations were a little higher. They wound up replacing the roof. I'd give them a B-. I would have liked to have a follow-up, someone to come out and actually take a look at what was done just to take care of a few small, little things.”
“They did our roof, and our roof is—we have a three-story home. The roof had several layers of shingles, which the removal was a very precarious process. They needed to go into my neighbor's yard because of the angle of the roof. They didn't really make proper preparations for the removal of the debris from my roof, so they were throwing the debris off my roof which led to damage in my neighbor's yard and all of my screens in my windows have been ripped. They broke furniture in my yard. All these things could have been prevented had they laid tarps properly, laid tarps down and communicated with my neighbors what we were all about to undergo. Before we even started, I said 'Listen, my next door neighbor has three dogs and three small children and they play in the grass' but they left lots of nails in the yard. They said 'no problem Ms. Johnson we're going to take care of it. We'll sweep for the nails.' They did a neutral job on that because after they did that we found long roofing nails in my neighbor's grass and our yard. There was not a log of on-site managerial control like the foreman was not here a lot. There were language problems. All the people on the crew spoke very little English so it was hard to communicate. 'Listen can you put a tarp on the grass? Can you cover this up?' So, that was difficult because they didn't have someone who was able to speak good English communicate with us and my neighbors as well as so it was precarious. They really did damage on my grass. They didn't cover it up. The work on the roof they did, they did a great job on the roof. The work they did on the roof they did a great job on it. But it's all the small things that led to the experience not being as positive as it could have been. They were not very nice to my neighbors. In fact, they were almost indignant to my neighbors when they were complaining. So much that my neighbors called the OSHA people because of the smoke they were blowing. The people pulled out a leaf blower to blow the debris off. It was like huge plumes of smoke which who knows what was in that dust they took off. They could have done a better job of wetting down some of the dust instead of just using a leaf blower to spray debris everywhere, which was just really alarming that they didn't take better precautions in their work to minimize the effects of me. One thing for me but my neighbors had to endure all of this and they weren't even the ones getting the work done. That was the lion's share of complaints I had, that they weren't very thoughtful in the job they had to do. They didn't have proper preparation and the on-site management was slim to nil, so I'm on the phone calling the office trying to communicate what's going on and they never did really have an English speaker here to understand my concerns and communicate that to the Hispanic crew. Now these guys are very nice. I don't blame them. They're very hard workers. It was just a language problem. They did a great job. But it was the other incidental things that make an all-around customer service experience better. I'll give them a B overall.”
“They seemed very responsible. They were doing a roof replacement. I'd give the overall experience an A.”
“They did excellent work. I had no complaints, and I would recommend them.”
“It was kind of mediocre as far as the quality of experience, in terms of responsiveness and also in terms of quality of the work. I've got shingles on the roof now that are ten shades brighter than the ones that were originally there and it looks like a checkerboard piece, which is kind of ridiculous. I didn't even follow up with them to get them to replace because it took them so long to get the initial work done after I'd paid them in full upfront. It’s not even worth it. I'm never going to use them again, that's for sure. I'd give them a C-. The expertise seemed to be that they knew what they were doing, but they just didn't do a good job. It's holding up but it just doesn't look good. I had to continue following up even after I paid for them to do the work.”
“They did a roof replacement for me of a sunroom. They had the best quote, and they got the work done on time. They were able to do it relatively soon after we asked for the bid. The only issue we had is that we were promised a warranty which took a little while to get. It took a couple of months for the warranty to come in the mail, but that eventually got resolved. I'd give them an A-.”
“Harry & Sons had to repair some rake cardboard and they had to fix a leak. They were professional. They were polite and they came quickly and got it done. It was overall very pleasant with no complaints. I'd give them an A+.”
“They did roofing. It was excellent, they did some repairs around the upper pipes. I had a leak coming into the bathroom. They were prompt, they returned calls professionally, and the work was done completely. I would grade them an A.”
“They did a good job; they did some roof work and some window work. They came back and made something that wasn't so good better. I liked that they were responsive and did what they said they were going to do. I would grade them an A.”
“It was a great experience. They did a full roof replacement. I liked their prompt service and that they are always available for questions. They earned an A.”
“They did roofing work for my home in Maryland. They flashed my chimney and repaired my roof. They did a good job; they were on time and reasonably priced. I would grade them an A.”
“I had a good experience. They did a roof replacement for me. They were courteous, timely, and priced right. They did a good job. I would grade them an A. I already recommended them.”
“They replaced my whole roof. They have good service. I would grade them an A+.”
“They did a complete roof replacement. They were prompt, the job was done in one day, and the customer service was good. I would grade them an A.”
“They replaced my roof. They showed up when they were supposed to and I didn't have any issues or problems with them. I would grade them an A.”
“They did some roof repairs. They came when they said they were going to come, completed the job on time, and I haven't had any problems since then. They’re an A+ company.”
“They were good. They repaired my roof. They were attentive, fast, and reasonably priced. I would grade them an A and use them again. I would definitely recommend them.”
“They patched a hole in my roof. I liked the fact that they came out, they were prompt, and they cleaned up when they were done. I would grade them an A.”
“I had a good experience. They replaced a flat rubberized membrane roof. They were efficient and their price was reasonable. I would grade them an A.”
“They covered my tiled roof. Unfortunately, the property that they did was in DC. I was satisfied with what I saw. I would grade them an A.”
“They did a combination half flat and half pitched roof. They are in my neighborhood that's why I chose them. I would grade them an A-.”
