ServiceMark Heating, Cooling & Plumbing
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ServiceMark Heating, Cooling & Plumbing has received 4.6 out of 5 stars based on 78 customer surveys conducted through Our Research Partners.
5
65
4
3
3
5
2
1
1
4
7th year as a Best Pick Call
"For over 70 years, families like yours have made ServiceMark their partner for complete home comfort backed by a 100 percent satisfaction guarantee. Today, homeowners rely on us for A+ heating, cooling, and plumbing services season after season."

Dave Geiger | President & Chairman
Company Information
Services Offered
ServiceMark provides residential heating and cooling services, including installation, repair, and maintenance for furnaces, heat pumps, indoor air quality, air conditioning systems, and thermostats. The company also provides residential plumbing services.
Services Not Offered
The company does not install or service industrial or commercial systems.
Warranty
ServiceMark offers various parts-and-labor warranties on new heating and cooling system installations and a two-year guarantee on repairs.
Company History
ServiceMark was founded in 1951.
Employee Information
Employees wear uniforms and shoe covers, use drop cloths, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company installs Lennox systems. ServiceMark repairs and maintains all makes and models of HVAC equipment.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
320 Century Boulevard
Wilmington, DE 19808
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA017876

Compiled Score:

ServiceMark Heating, Cooling & Plumbing has received 4.6 out of 5 stars based on 78 customer surveys conducted through Our Research Partners.
5
65
4
3
3
5
2
1
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/04/2021

No review comments provided

Review by
10/03/2021

No review comments provided

Review by
08/24/2021

“When he finish his work he left my room clean”

Review by
08/20/2021

No review comments provided

Review by
08/18/2021

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08/17/2021

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08/12/2021

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08/10/2021

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08/10/2021

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08/10/2021

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08/10/2021

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Review by
08/10/2021

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Review by
08/10/2021

“Service Mark has always been able to fix any problems with the AC & Heater.”

Review by
08/05/2021

“The new furnace had a vibration problem when operating at high speed. The technician and I discussed the issue and it was resolved fairly quickly”

Review by
08/05/2021

No review comments provided

Review by
08/05/2021

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Review by
08/05/2021

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Review by
08/05/2021

“I love Service Mark….but am not happy with Horizon. When I call for service I never know who I will get….I want a West Chester Service Mark technician….not someone coming from another part of PA. Want that old personal service I always got from Service Mark.”

Review by
02/22/2021

No review comments provided

Review by
02/21/2021

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02/21/2021

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02/21/2021

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Review by
01/26/2021

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01/21/2021

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Review by
01/11/2021

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Review by
01/11/2021

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Review by
01/09/2021

“I thought the service people were very, very good when they came into the house. The people you deal with on the phone weren't quite so good.”

Review by
01/09/2021

No review comments provided

Review by
01/07/2021

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Review by
01/06/2021

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Review by
01/06/2021

“They installed my air conditioning and my water heater.”

Review by
01/05/2021

No review comments provided

Review by
01/05/2021

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Review by
01/04/2021

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Review by
01/01/2021

“Good company.”

Review by
12/31/2020

“my appointment was rescheduled by Service Mark. Seems to be routine.”

Review by
12/30/2020

“I have been a customer for over 16 years, and I'm happy with their service.”

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

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12/30/2020

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12/30/2020

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12/30/2020

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Review by
12/29/2020

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Review by
12/29/2020

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Review by
12/28/2020

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Review by
12/28/2020

“I've been using them for close to 35 years and I've been very happy with the service.”

Review by
12/26/2020

No review comments provided

Review by
12/25/2020

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Review by
12/24/2020

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Review by
12/24/2020

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Review by
12/24/2020

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Review by
12/24/2020

“Very informative and pleasant”

Review by
08/31/2019

No review comments provided

Review by
08/28/2019

“I liked their expertise.”

Review by
08/28/2019

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Review by
08/26/2019

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Review by
08/06/2019

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Review by
08/06/2019

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Review by
08/06/2019

“They fixed it, but they tried to sell us a whole new HVAC system when we didn't need one. I'm disappointed in that.”

Review by
07/06/2019

No review comments provided

Review by
06/30/2019

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Review by
06/30/2019

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Review by
06/28/2019

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06/26/2019

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06/26/2019

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06/26/2019

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06/26/2019

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06/26/2019

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06/26/2019

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06/26/2019

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Review by
06/26/2019

“They are very good, courteous, and did a very good job.”

Review by
06/26/2019

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Review by
06/25/2019

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Review by
06/22/2019

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Review by
06/22/2019

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Review by
06/18/2019

“The tech said an estimate of $600 for a fan motor repair. The problem was a fan shroud bolt needed replacement. A under $1.00 repair.”

Review by
06/17/2019

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06/17/2019

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Review by
08/15/2018

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Review by
08/13/2018

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Review by
08/07/2018

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Review by
08/07/2018

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Review by
08/07/2018

“ServiceMark is the worst company ever. They are still doing a job from last summer. They are a bunch of crooks that told a totally different story. Last summer, they installed my air conditioner and the salesman was a con artist. He told me that he would do a lot of things for me. He said they would install a special air filter for my kids allergies. Last summer, we were out of the country when it was installed. This summer, it is only working as good as my previous one did. I called them and called them about it, and they came out to replace things. Robert was sent out and discovered that there is a leak, but didn't fix it. He went back to the office and we had a conference call. The salesman said that the duct work isn't good and that is why it is not working. They should have noticed that the duct work wasn't good when they installed it if that is the case. One of the guys asked me why I didn't complain last year. I had to explain that I was out of the country. They made every excuse in the book not to install the special air filter that we have already paid for. I have to pay $600 to change the duct work and I was out of the country until yesterday. I am going to email them about switching the price and hoping that they will agree to do the duct work and install the air filter I already paid for. I will never tell anyone to use ServiceMark again. I thought ServiceMark was a good company, but I should have gone with Horizon. They thought that I was a regular homeowner, but I have more knowledge because I am a property manager. I only went with ServiceMark to take advantage of the credit.”

Review by
07/28/2018

“That's an 8!”

Review by
07/28/2018

No review comments provided

Review by
07/25/2018

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Review by
07/24/2018

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Review by
07/20/2018

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Review by
07/16/2018

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Review by
07/16/2018

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Review by
07/16/2018

No review comments provided

Review by
06/25/2018

No review comments provided

Review by
06/23/2018

No review comments provided

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