Lowry Services
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Lowry Services has received 4.7 out of 5 stars based on 152 customer surveys conducted through GuildQuality.
5
121
4
21
3
4
2
4
1
2
4th year as a Best Pick Call
"Our customers are always satisfied with our outstanding business ethics and customer service beliefs. We start all jobs with customer satisfaction in mind. Our trained staff brings you more than superior plumbing, electrical, heating, and cooling services: they bring you peace of mind knowing that your family or business is safe."

Steve Lowry | President
Company Information
Services Offered
Lowry Services installs and repairs air conditioners, heat pumps, gas furnaces, humidifiers, and thermostats for residential and commercial customers. The company also installs backup generators and offers plumbing and electrical installation and repair services.
Warranty
Warranties vary by product.
Company History
The company has been in business since 1980.
Distinctions
Lowry Services has received Readers' Choice Awards from The Reporter for 16 consecutive years.
Employee Information
Employees wear uniforms, drive marked vehicles that are fully stocked, and undergo drug testing and background checks.
Additional Information
Lowry Services offers 24-hour emergency service.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
101 Christopher Lane
Harleysville, PA 19438
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
8:00 am - 4:30 pm
Sun
Closed
Licenses
PA008188

Compiled Score:

Lowry Services has received 4.7 out of 5 stars based on 152 customer surveys conducted through GuildQuality.
5
121
4
21
3
4
2
4
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/17/2019

“The person who came out to do the work did an excellent job.”

Review by
09/13/2019

“They meet my expectations in all of the areas that the survey just asked about; installation, promptness, all of that.”

Review by
08/27/2019

“They were very nice and cooperative.”

Review by
08/27/2019

No review comments provided

Review by
08/27/2019

“They are a very kind, considerate, and wonderful company.”

Review by
08/27/2019

“They did a really good job. They were very professional, courteous, kind and clean.”

Review by
08/27/2019

“They did there job.”

Review by
08/22/2019

“I thought the service was good and I would recommend them.”

Review by
08/10/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

“Technical knowledge exceeds expectations; capacity to get parts from their supplier's does not meet expectations.”

Review by
07/24/2019

“I was satisfied in all areas.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/23/2019

No review comments provided

Review by
06/23/2019

No review comments provided

Review by
06/23/2019

No review comments provided

Review by
06/21/2019

“All areas were great.”

Review by
06/18/2019

“They were efficient and did excellent work.”

Review by
06/18/2019

“I would like to recognize the serviceman who came for his exceptional service. He was very knowledgeable and explained everything.”

Review by
06/18/2019

“I would like to recognize the technicians for exceptional service.”

Review by
06/18/2019

“They fell short in calling me back to follow up on something.”

Review by
06/18/2019

“They were clean, neat, prompt, and did what they said they would do. They stuck to their bid, and we were extremely happy with the work they did.”

Review by
06/18/2019

No review comments provided

Review by
06/18/2019

“Make sure you have open communication with your technician and that you discuss everything thoroughly. Don't just wait until the end when they're giving you the bill.”

Review by
06/18/2019

“The preventative maintenance program exceeded my expectations.”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/16/2019

No review comments provided

Review by
06/16/2019

“Jim daly and mike A”

Review by
06/16/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Every HVAC technician and plumber who has ever done work at my house has been professional, knowledgeable and very personable. Lowry personnel are an asset to the company and I'm very happy I chose Lowry.”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“All of your techs are very good at their knowledge of their jobs.”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“Technicians are prompt, reliable and polite. They explain things clearly and always leave things neat and orderly.”

Review by
06/11/2019

“All their people are excellent, friendly and professional”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“I had 4 people. One worker was rude about moving his car. Another worker incorrectly installed thermostat. Other two were okay though Lowry seems big on pushing service plans hard.”

Review by
10/23/2018

“In the end, the heater works perfectly. I'm very satisfied and happy.”

Review by
10/17/2018

“What I like most is the great response time. I call them and you talk to someone on the other end and they give you frank results of when they will be there. They also call thirty minutes before they arrive so you can be prepared.”

Review by
10/17/2018

“They installed heat tape for me on my mobile home.”

Review by
10/04/2018

“The thing that I like the most about Lowry is that they don't price by the hour, but by the job.”

Review by
10/04/2018

“They met or exceeded my expectations in all areas.”

Review by
10/04/2018

“All areas met my expectations. We had an issue, and they came and dealt with it right away.”

Review by
10/04/2018

No review comments provided

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/25/2018

“I am very happy. They exceeded my expectations in price, workmanship, and courteousness of the technician.”

Review by
09/24/2018

“I was very satisfied with the promptness on how soon the company got there.”

Review by
09/22/2018

“I appreciated the effort that both installation crews put into the job. I was very pleased. The quality of workmanship is very, very good. Their professionalism has been always excellent.”

Review by
09/21/2018

“I would say both men that came out were outstanding.”

Review by
09/21/2018

“Today when people come into your home, they normally are not considerate of your home. Lowry was considerate and personable. I had expectations and they met them so well. I recently had a plumber come in and I was not satisfied with him. With Lowry, they come in and do what needs to be done at a great cost and are friendly.”

Review by
09/21/2018

“When I call them they are always available and get it done perfectly.”

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

“I think they all did a great job.”

Review by
09/21/2018

“I would like to recognize Dave Schwab.”

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

“Everything was done really well.”

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

“They exceeded my expectations in their timeliness.”

Review by
09/20/2018

No review comments provided

Review by
07/16/2017

“They put in our water heater last summer.”

Review by
07/16/2017

“They were just really friendly and got the work done quickly. They came out to look at my furnace. I would give them an A.”

Review by
07/16/2017

“I liked everything. They were doing air conditioning work. I'd give them an A+. I would recommend them.”

Review by
07/16/2017

“They did work with the heater and air conditioner. I'd give them an A rating overall.”

Review by
07/16/2017

“They were very polite and very professional. They took care of electrical and plumbing work. They did my heating system and cooling system. They were very polite. When I had questions, they were quite willing to go over explanations for things they were doing or things they couldn't do, and that was appreciated. I'd roughly give them a B+ or an A. The customer service was good. They followed up to see if I was satisfied with their work.”

Review by
07/16/2017

“They put in a Mitsubishi. Everything's great. They sent over some nice, young gentlemen, and they did a really good job on the projector. I'm a contractor, so I know how guys work, and it wasn't a problem. I'd give them an A. Punctuality was good. The boys had to work through a rainstorm and they brought their own tents to cover themselves so they wouldn't get completely soaked. They did the best they could under the circumstances in a workmanship like manner. I would recommend them; I already have.”

Review by
07/16/2017

“I liked their promptness and their overall work. I just thought they did a good job and I was very happy to have picked them. I would give the overall experience an A. They put a whole new air conditioning system in. I did not have air conditioning before, and they installed a heat pump.”

Review by
07/16/2017

“It was an emergency and they came out right away. My heater went out on January 1. I called them January 2. They came out that afternoon and worked — started the following day, in the middle of winter. They were prompt and I was happy with it. I'd give them an A+ for the experience.”

Review by
07/16/2017

“They were very friendly. They kept me up-to-date on what they were doing. We had a couple of problems with UGI, but they worked with us through it, so it was nice. They did central heating and air. I'd give them an A+. I would recommend them.”

Review by
07/16/2017

“They put central air in here the last year, and they are supposed to come here at the end of the month to service it. I’d give them an A grade. They’re very good. I recommended them to someone, but I’m not sure if she called or not.”

Review by
07/16/2017

“Everything was positive and I was satisfied with everything. They did work on my air conditioning unit. An A+ is what I would give my overall experience. I was very satisfied with them.”

Review by
07/16/2017

“Lowry Services was very efficient. They took care of the problem that I had, helped me, and everything worked out well. I got a new air conditioner. I'd give them an A+ rating.”

Review by
07/16/2017

“They've done a couple of things for me. What stood out to me was their availability. They did some plumbing work, and also put in my central air. I would grade the overall experience a B.”

Review by
07/16/2017

“Lowry did the heating. The guy that put in my heater didn't connect my air conditioning, so I was trying to contact him for that. He told me what I needed. The only thing is I didn't have the piece at that time. I'd give them a B.”

Review by
07/16/2017

“They were just polite, courteous, and informative. They worked with me on a deal as far as finances is concerned. They did my heater and the air conditioner. Overall, I’d give them a B rating. They knew what they were doing.”

Review by
07/16/2017

“We had a service contract for our air conditioning unit, and they came out and looked everything over and to them everything was cool. We've used them for various things over the years, not just the air conditioning. Some of their prices — for example, I had a 6-inch or 7-inch piece of copper piping that needed to be replaced in my basement and it was $400, so their prices are for that kind of stuff, is high. Now that I am on Social Security and retired, I just can't fathom a 6-inch piece of pipe or a 7-inch piece of pipe costing $400. The service was fine. The workers were very congenial. The only thing I have to say is for older folks, the price is outrageous. If something else happens, I'm going to have to find somebody else to do my work because I can't afford Lowry. For the quality of workmanship and the quality of personnel that came out to service my house, I'd give them a B+. They were on time. I would tell anybody that I'm trying to recommend them to that Lowry is an expensive service. The dollars and cents for us retired folks, I don't care how good of a product you put out and congenial your employees are, you're going to lose jobs because your price is too high, and that's what I would say to Lowry. For example, I had an outside faucet which is a freeze protected faucet. A freeze protected faucet has the seeding inside the house, so it's not like a little faucet on the outside of the house that can freeze where you have to turn the water off in the winter time. I had a leak in my freeze faucet in my backyard, and Lowry wanted $500 to replace it. I can buy the same faucet that they would use at another company for $30. It's going to take somebody maybe an hour to do the job. There's no way I was going to pay $500, and I told them to leave. I told the guy, I said, ‘I can't afford $500 for this.’ I had to give him $50 for the onsite visit, which would have been deducted from my bill, but $500 to replace a faucet that I can buy at another company for $40 or less, that's ridiculous, so that's why I say Lowry's prices are way, way, way too high. I would not recommend them.”

Review by
07/16/2017

“They gave me a reasonable price, came in quickly, got the job done quickly, got everything installed and explained how to use it. The only part that they failed at was follow-up. After the technician left the home after installing the system, I never received another phone call, another checkup, nothing at all on anything. I just started receiving the bills and I’ve been paying them. Usually, they’re supposed to follow up with us and see how everything is going, if we have any questions, if everything was installed right, if the servicemen were doing okay, and everything was explained. We never got a call at all. The work they did was for a gas heater. I would give the overall experience with them a B-.”

Review by
07/16/2017

“They did install the A/C. The installation part was okay, but they were supposed to send me the Pico rebate forms, and I haven't received them yet. I'd give them a D. I have no idea on expertise.”

Review by
07/14/2017

“Lowry Services was responsive. They came when they said they were going to come. They were reasonably priced. They installed and serviced an air conditioner, and then came back and serviced it a year later. I'd grade them an A.”

Review by
07/14/2017

“We get the same guy every time. We don’t want anyone else in the house. He’s very good and we’ve been very happy with the services. He explains everything. They do HVAC work for us. I’d give them an A+.”

Review by
07/14/2017

“The person who sold me the unit was very good, explaining how it worked and helped me make that decision. The people putting it in were very friendly and courteous. I'd give the overall experience an A+. I'd recommend them.”

Review by
07/14/2017

“It was a couple of months ago. I just like their service and they're on time and they do a professional job. They've done electrical work for me and air conditioning work. I would give them an A. I would recommend them.”

Review by
07/14/2017

“This was for my air conditioning. The guy was great. The guy that came was very personable and seemed like a good guy, got the job done. I think it was something with the air conditioning, and possibly my kitchen sink, so he got me all squared away and did a great job. I'd give them an A.”

Review by
07/14/2017

“They've been very good on follow-up service, and everything that they promised they pretty much did. We had a very large job to be done. They did a three-unit HVAC system with the ductless, as well as other systems. I'd give the overall experience an A rating.”

Review by
07/14/2017

“Lowry Services is always professional. They do provide a high level of service. They have done electrical, plumbing, and HVAC services for me. I’d grade them an A for the overall experience.”

Review by
07/14/2017

“I had some problems with my air conditioning not working, but they fixed it. They were competent. It’s just that I kept having problems with the air conditioning until they replaced some parts. I’d give the overall experience an A rating.”

Review by
07/14/2017

“They were on time. They were clean. They did the job. They did an air conditioning installation. I'd give them an A. I don't believe in perfection, so they don't get an A+.”

Review by
07/14/2017

“Lowry Services has always been very good for us. They show up on time very quickly, which is good. The overall experience would be an A rating. I would recommend them.”

Review by
07/14/2017

“I was satisfied. Quick response. Good timing; as far as whatever time they said they were going to show up, they showed up. Technicians always popped on little booties. They were knowledgeable. The one time I had them out was the water heater. He immediately went out to get a new water heater replaced when he went out to the local supply store. The water heater that matched mine wasn't available, so he got the next upgrade, but did not charge me extra because the agreement was already signed that he would go and pick up the water heater. I thought that was wonderful. I'd give them an A. I would recommend them.”

Review by
07/14/2017

“They got here on time, did what they needed to do, and gave me the information I needed. I actually had two things they did for me. I had an air conditioner tune up, and they gave me an estimate on a new air conditioner. I would give them an A for the overall experience. There was actually no work done. They just reviewed my system. They did what they needed to do.”

Review by
07/14/2017

“There was no problem. I was shocked at the lack of people in this area that sold the thing I bought in the basement to help the heating and air conditioning. I’m glad Lowry did. The guys that installed it did a fantastic job. It’s nice and it works well. I will definitely give them an A for the overall experience. It was awesome.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: