Donnelly's Plumbing Heating and Cooling
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Donnelly's Plumbing Heating and Cooling has received 4.6 out of 5 stars based on 337 customer reviews. Learn about Our Research Process.
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11th year as a Best Pick
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"We've served over 70,000 of your neighbors and have received over 2,300 near-perfect reviews. Because when your pipe is leaking or your A/C won't turn on, we fix it with top-notch service. We are 'Home Comfort Specialists,' which means you'll be comfortable with us in your home, and your home will be comfortable when we leave."

Marty Donnelly | Founder
Company Information
Services Offered
Donnelly's maintains, installs, and repairs all brands of gas furnaces and gas boilers, central air conditioning units, heat pumps, humidifiers, and whole-house filtration systems. The company also provides free estimates for HVAC replacements.
Warranty
Donnelly's offers a 100 percent satisfaction guarantee.
Company History
The company is a second-generation, veteran-owned business with over 50 years of experience.
Distinctions
Donnelly's is a member of the Plumbing-Heating-Cooling Contractors Association.
Employee Information
Donnelly's employees must pass background checks and drug testing. Field staff wear uniforms with name badges and drive vehicles clearly marked with the Donnelly's logo.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
Address
37 W 2nd Street
Lansdale, PA 19446
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA001004

Compiled Score:

Donnelly's Plumbing Heating and Cooling has received 4.6 out of 5 stars based on 337 customer reviews. Learn about Our Research Process.
5
291
4
7
3
5
2
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1
30
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Review by
02/03/2023

“I would not recommend your company (and have, in fact, effectively dissuaded people from using your company for plumbing and sewer repairs) because I was quoted an egregiously overpriced repair for a slightly sagging sewer line that you also told me “needed to be done immediately or the pipes in [my] basement will backup, burst and become a hazardous mess within days.” I was also charged over $800 simply to run a camera from my powder room out to my sewer trap (about 20 feet) and for you to essentially simply plunge a clog in the sewer trap pipe. Well, I had another company come out the very next day who was recommended by a private adjuster I used for a home insurance repair in the past and not only did they do the same diagnostic camera work for free, but they informed me that while my sewer line was sagging a bit, the repair was by no means an emergency and could wait for months so I could have the time to manage by budget to be able to pay for the repair without having to sacrifice things such as paying for my essential medical care for complications due to a permanent disability (a sacrifice that could have ultimately been life threatening). In addition to all that, the other, very highly reviewed and recommended company’s quote for the exact same dig repair to the sewer line, including redoing the concrete and landscape work, was over 40% less than Donnelly’s quote (we’re taking thousand and thousands of dollars less). The Donnelly’s jerk knew full well the medical and financial situation I was in and unconscionably used fear, scare tactics and lies just to try to make a sale. I don’t know how you all live with yourselves. Here we are a year later, I haven’t had the repair done, yet there has been no such disaster as the one that the Donnelly’s repair guy “assured” me would happen “very soon.” I’m forever grateful to the awesome other plumbing company and kind man they sent to help me for their help, honesty, reassurance, and fair pricing quote. Without them I may not be alive today because had I let your company scare me into pulling the trigger that day to start repairs right away, I would not have been able to afford my medical care because all the money I had for the latter would have ended up in your deceitful, manipulative hands. I plan to have the repair done in the next month or two and will happily pay the other company to do it (heck—I’d happily pay any other company than yours).”

Review by
10/07/2022

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10/07/2022

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09/03/2022

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09/03/2022

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09/02/2022

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09/02/2022

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Review by
08/23/2022

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Review by
08/15/2022

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Review by
08/14/2022

“All my experiences with Donnelley's have been positive, including the last time they came out. What I like most is that the technician took the time to answer all my questions and explain everything in detail.”

Review by
08/10/2022

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Review by
08/10/2022

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Review by
08/09/2022

“Very nice personality.”

Review by
08/09/2022

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Review by
08/09/2022

“Since having air conditioning installed I’ve been canceled on 4times for a routine check.”

Review by
07/19/2022

“I have been using Donnelly for the past three years and have the full device contract. So far all work has been satisfactory to outstanding. I had another plumber who does good work, is much cheaper, but a bit undependable. so far, I am impressed with Donnelly’s quick response, quality of work and caring/knowledgeable technicians, especially those noted in question 11.”

Review by
07/18/2022

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Review by
07/17/2022

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Review by
07/17/2022

“Unbelievablely overpriced, $700+ for a 15 min quick fix!”

Review by
07/10/2022

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Review by
07/10/2022

“Great service. Helpful answering questions and outlying options.”

Review by
07/10/2022

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07/10/2022

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07/10/2022

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07/06/2022

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07/05/2022

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07/05/2022

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07/05/2022

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Review by
07/05/2022

“Professional, competent and knowledgeable”

Review by
07/05/2022

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Review by
07/05/2022

“I switched out my old 75 gallon hot water tank with a tankless water heater. The service provided by Donnelly's Plumbing was outstanding and I'm very happy with the results. I will definitely utilized them in the future for any other plumbing issues I encounter.”

Review by
07/05/2022

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07/05/2022

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Review by
07/05/2022

“I did not have any work done lately.”

Review by
07/05/2022

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Review by
10/24/2021

“proficient, professional and personable”

Review by
10/23/2021

“Good workers and a nice job”

Review by
10/23/2021

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Review by
09/19/2021

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Review by
09/10/2021

“I usually do this kind of project myself but this time I thought it would be best to get a professional. Best move I could make. Now I can move on to the next project”

Review by
09/07/2021

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09/06/2021

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09/06/2021

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09/06/2021

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09/06/2021

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09/06/2021

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08/30/2021

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08/30/2021

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08/30/2021

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Review by
08/30/2021

“I want to let you know Brain Topper send him to our house every time. He is the best”

Review by
08/30/2021

“The last time I had your company scheduled you cancelled not once but twice so I found another company to do the work!”

Review by
08/30/2021

“Will not recommend! They only wanted to replace my airconditioner to the tune of $7.000, my unit only needed a valve that cost me $100.00. Shame on Donnelly!!!”

Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/26/2021

“Donnelly Plumbing Heating and Cooling - - - EVERY TIME WE HAVE NEEDED THEM- - - OUTSTANDING PERSONNEL- - AND COMPANY”

Review by
08/25/2021

“Highly professional, reliable and honest!”

Review by
08/25/2021

“Over eight years, Donnelly techs have provided skilled, professional service for all our HVAC and plumbing needs, on time and at reasonable cost. The workmanship is excellent!”

Review by
08/25/2021

“I've utilized the HVAC and plumbing services of Donnelly's for over 15 years. I've always been treated with respect, with fair pricing. Their craftsmen are top notch and every job has been finished and priced as quoted. They always arrive on time.”

Review by
08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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Review by
08/25/2021

“I was on the service plan. My AC Tune-up was included in the plan. As I did the tune-up they proceeded to try to upsell me on a number of different services and upgrades. I had another reputable company come out for an AC Tune Up and they didn’t mention any of those things. They also tried to sucker me into a sewer line replacement plan that would have ultimately continually cost me more money. This was prior to the AC Tune up. The service plan was a sham to sucker me into spending more money than was necessary. I’ll never use them again.”

Review by
08/07/2020

“Exceeded expectations... was on time, professional, and competent.”

Review by
08/07/2020

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08/07/2020

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08/07/2020

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08/07/2020

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07/16/2020

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07/16/2020

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07/15/2020

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07/15/2020

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07/15/2020

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06/30/2020

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06/29/2020

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06/29/2020

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06/29/2020

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06/29/2020

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06/29/2020

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06/27/2020

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06/24/2020

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06/22/2020

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06/21/2020

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06/21/2020

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06/21/2020

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06/21/2020

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06/21/2020

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Review by
06/17/2020

“I needed an emergency hot water heater replacement. Derrik came out the same day to inspect the issue and had the problem resolved that day so that I was not without hot water. He also made sure that I was comfortable with all of the precautions they were taking with the Covid-19 pandemic, which was very important.”

Review by
06/17/2020

“I was very impressed when I received an email with the technician's picture. It was very helpful because of the pandemic to know who was coming to my home. The company and technician were more than appropriate. The technician was very pleasant, nice, accommodating, and clean.”

Review by
06/17/2020

“They have good quality service and good options.”

Review by
06/17/2020

“They've been great in both occasions we've used them!”

Review by
06/17/2020

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06/17/2020

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06/17/2020

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06/17/2020

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06/17/2020

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06/17/2020

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06/17/2020

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06/17/2020

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