Donnelly's Plumbing Heating and Cooling
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Donnelly's Plumbing Heating and Cooling has received 4.6 out of 5 stars based on 125 customer surveys.
5
97
4
19
3
3
2
2
1
4
7th year as a Best Pick Call
"If your heat goes out in the dead of winter or your air goes out on the hottest day of summer, you can't wait forever for relief. Your family's comfort is our top priority, so we commit to providing service within hours, not days. Get professional service from people who care with Donnelly's, where we believe your home is your refuge."

Marty Donnelly | Founder
Company Information
Services Offered
Donnelly's maintains, installs, and repairs all brands of gas furnaces and gas boilers, central air conditioning units, heat pumps, humidifiers, and whole-house filtration systems. The company also provides free estimates for HVAC replacements.
Warranty
Donnelly's offers a 100 percent satisfaction guarantee.
Company History
The company is a second-generation, veteran-owned business with over 45 years of experience.
Distinctions
Donnelly's is a member of the Plumbing-Heating-Cooling Contractors Association, the Air Conditioning Contractors Association, and the Nexstar Network.
Employee Information
Donnelly's employees must pass background checks and drug testing. Field staff wear uniforms with name badges and drive vehicles clearly marked with the Donnelly's logo.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
Address
37 W 2nd Street
Lansdale, PA 19446
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA001004

Compiled Score:

Donnelly's Plumbing Heating and Cooling has received 4.6 out of 5 stars based on 125 customer surveys.
5
97
4
19
3
3
2
2
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/22/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
10/15/2019

“They are really efficient, courteous and timely.”

Review by
10/10/2019

No review comments provided

Review by
10/05/2019

“They met all of my expectations.”

Review by
10/04/2019

“I don't remember the name but the technician that came out to the house was great.”

Review by
10/03/2019

“All of my expectations were exceeded.”

Review by
10/03/2019

“Donnelly's Plumbing Heating and Cooling met or exceeded my expectations in regards to overall service.”

Review by
09/30/2019

“Joseph Albert was out HVAC technician, very respectful, cordial, professional and seemed like he knew what needed to be done and explained it well.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Tom in plumbing.”

Review by
09/30/2019

No review comments provided

Review by
09/25/2019

No review comments provided

Review by
09/23/2019

“There is no one I would like to recommend.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“I would like to recognize my salesman for his exceptional service.”

Review by
09/23/2019

“Donnelly's Plumbing Heating and Cooling were very friendly and confident.”

Review by
09/23/2019

“They were all really great. I can't think of anybody's name, but whoever came to our property has been wonderful.”

Review by
09/23/2019

“They are fast and have accurate service.”

Review by
09/23/2019

“They were great.”

Review by
09/23/2019

“Their customer service was just phenomenal.”

Review by
09/23/2019

“The response time for a sump problem and a failed shower valve was very impressive - next day and same respectively.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“They always take my calls. They are timely and they are professional, courteous and do a good job.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“They have always done exactly what they said they would do.”

Review by
09/23/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“They did everything right.”

Review by
09/19/2019

“NA”

Review by
09/19/2019

“I have been using them for twenty five years.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would highly recommend Donnelly's services”

Review by
09/18/2019

“I've been very satisfied with the work Donnelly's HVAC services performed any my home over the past few years”

Review by
09/18/2019

“Every tech has been an outstanding professional - a tribute to Donnelly's??s selection and training process.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

“Donnelly's Plumbing Heating and Cooling met and exceeded my expectations with communication and how they sent a picture text of who would actually be coming out.”

Review by
11/06/2018

No review comments provided

Review by
11/06/2018

No review comments provided

Review by
11/05/2018

“I was most satisfied with their service and quality.”

Review by
11/03/2018

No review comments provided

Review by
11/03/2018

No review comments provided

Review by
11/03/2018

“I would like to recognize Tom at Donnelly's Plumbing Heating and Cooling for his exceptional service.”

Review by
11/03/2018

“They did plumbing and HVAC work.”

Review by
11/03/2018

“They did work on my heater.”

Review by
11/03/2018

“Donnelly's plumbing heating and cooling was too expensive.”

Review by
11/02/2018

No review comments provided

Review by
11/02/2018

No review comments provided

Review by
11/02/2018

No review comments provided

Review by
11/02/2018

“They exceeded my expectations in the promptness they came out to service me. They exceeded also in being able to get my AC going, which other companies couldn't do for me. I was tickled that he was able to get it going by installing the refrigerant. The price Donnelly offered was also really great.”

Review by
11/01/2018

No review comments provided

Review by
11/01/2018

“Overall they were very professional and did an excellent job. They didn't try to sell me up or anything. They knew what they were doing and they got me just what I needed, not more.”

Review by
11/01/2018

“Punctuality”

Review by
11/01/2018

“Great job on plumbing will used you guys again”

Review by
07/26/2017

“Overall, the whole experience was good. They did some heating repair. I'd give them an A, excellent.”

Review by
07/26/2017

“They were clean and professional. I'd give them an A+.”

Review by
07/26/2017

“I'd give them an A+, and they did my air conditioner.”

Review by
07/26/2017

“He was very pleasant, the young man who came, Shane. They were very efficient. They did a good job. I even recommended them to one of our sons. They fixed our furnace. This was our first time. They get an A+.”

Review by
07/26/2017

“It was great. They were on time and the guy did a nice job. He was in and out pretty quick. He fixed the toilet. They've done heating and air in the past. They put a hot water heater in. I'd give them an A+.”

Review by
07/26/2017

“Donnelly’s Plumbing came when they said they would, and they did what they said they were going to do. They checked the air conditioner and the heater. We've used them a few times. I'd give them an A.”

Review by
07/26/2017

“We have moved to California. I have had a very positive experience with them when I'd used them in the past. They replaced our entire HVAC unit. I would give them an A+.”

Review by
07/26/2017

“I think I signed off for their program, but I haven't heard anything. They showed up, and they did a good job. They did heating. They repaired it. I'd give them an A.”

Review by
07/26/2017

“They've been great. They're on time. They do quality work and the prices are good. They've done work fixing our heating and air conditioner. I'd give them an A.”

Review by
07/26/2017

“We love them. They put in two new HVAC systems. This is the second time we've used them. They're reliable, and they had a payment plan. I'd give them an A.”

Review by
07/26/2017

“They were prompt and the pricing was fair. There was an electrical issue on the outside unit. I'd give them an A+.”

Review by
07/26/2017

“It was absolutely positive. The gentleman that came was very polite. He did his review of everything. He explained everything to me, which what do I know about heaters and air conditioners? He did it, and he went along. He was explaining everything to me and told me what he could do to repair. My heater needed a couple of things and my air conditioner. Then, he gave me options. My heater was fine. He just had to do a couple of things to that. My air conditioner is not in that good shape, but even so, he said that he could fix it for the time being. I'm thinking of moving, so I don't really want to have to put a new one in if I don't have to. It'll be years before I move, so in the meantime, maybe I will have to replace it. He didn't think I had to do that at this time, just the heater and the air conditioner. I would give them an A, and I would certainly call them again if I needed to.”

Review by
07/26/2017

“They did a good job, were clean, and cleaned up. They knew what they were doing. It really didn't cost that much. They fixed three sinks. I know they fixed a sink on the second floor, first floor, and cellar. They were here last September to tune up my heater. I'd give them an A. I don't remember if we had an appointment or I said come over when you have a chance. I already have recommended them.”

Review by
07/26/2017

“I always have a positive experience with Donnelly's. I've used them since 2003. This is the second hot water heater they've done for me. One was when we bought the house. They put in gas lines, faucets, a garbage disposal. They've maintained the furnace for our radiator. I have no reason not to give them an A+.”

Review by
07/26/2017

“They came on time. They were honest with what they did, and didn't seem to want to charge me for stuff that wasn't needed. They just did the regular heater inspection in the fall and air conditioning in the summer. They just did the regular inspection, new house. I'd give them an A for the overall experience.”

Review by
07/26/2017

“I've been dealing with them for years. Whenever I've needed anything, especially if I’ve been in an emergency situation, they've always been very prompt. They're very knowledgeable also. They've done a complete overhaul of my HVAC system and water system. It was a pretty big job. They're A+.”

Review by
07/26/2017

“They're prompt, clean, and courteous. Donnelly’s Plumbing know what they're doing. They put a new hot water heater in. We've used them several times in the past and we highly recommend them to our fans. They do heating/air conditioning work for us. They've basically done it all. They're A+.”

Review by
07/26/2017

“They did what they said they were going to do. They came when they said they were going to come, and it cost me what they told me it was going to cost. They do an annual kind of service on my heating and my air conditioning. That was my first time. I would say A+.”

Review by
07/26/2017

“Everything was fine. Travis came and figured out that the air conditioning unit didn't work because a mouse ate all the wires. They come when they say. They let me know. I haven't had any issues at all with them. I'd give them an A.”

Review by
07/26/2017

“They were all very responsive if you need help. He always returned the call quickly. Donnelly’s Plumbing always guarantees their work too. They've done plumbing, heating, and cooling. They replaced the system for me and they've also repaired. I'll give them a B+.”

Review by
07/26/2017

“I thought it was a bit expensive, but there's nothing I can do about that. It was just a flame sensor that was bad. It was heating work. I would give them a B. They fixed the problem. The work was fine. I probably wouldn't recommend them.”

Review by
07/26/2017

“They were supposed to call me. They're supposed to call me back and set up a time to come look at my HVAC. They called and I wasn't home so I said give me a call. It's not Thursday yet. They've done a hot water heater and serviced my gas heater for the house. I'll give them a B+.”

Review by
07/26/2017

“They haven't done work in quite some time. It was in March, the service. It was fine. They did the work. I think what they did was by mistake. I turned it on the wrong way, and the fuse burned out and they had to come shut off the fuse. It's for my heating and air conditioning. I'd give them a B.”

Review by
07/26/2017

“The guy that came, he was very professional and did everything he was supposed to do. I didn't have any issues. The line was clogged from the vine thrown into the sewer pipe. I've used Donnelly's before. I think Donnelly's did some heating work for me once. They came out and gave me a quote because I needed a new air conditioning unit, but their quote was kind of high. I'd give them a B. The plumbing is expensive regardless, but I think it was fair.”

Review by
07/26/2017

“They did what they came out to do. They looked at my air conditioning unit, general maintenance. I would grade them a B+.”

Review by
10/24/2016

“It's the second or third time we've had them. They're dependable. I think their punctuality and the quality of work stands out. Overall, I'd give them an A. I'd recommend them highly.”

Review by
10/24/2016

“They were on time, they did a fair job, and they went over everything before they did the work. I'd give them an A overall.”

Review by
10/24/2016

“They installed a heater and an air conditioner. I'd give them an A for the total experience. I've used them before so I would recommend them since this is not the first time they've worked for me.”

Review by
10/24/2016

“They were fine. I'd give them an A+ overall.”

Review by
10/24/2016

“It was great, no problems.”

Review by
10/24/2016

“The experience with them was fine, but the experience with the product was not. We spent a lot of money on a new furnace and to have to pay $12 on a repair within three years is ridiculous. Overall, I'd give them a B.”

Review by
10/13/2016

“We used the company for the HVAC unit. They showed up on time and they were really informative. They actually told us what caused the problem and how to prevent it from happening. It was excellent with no complaints.”

Review by
10/13/2016

“Our air conditioning had a problem. They were professional and clean. They explained what they had to do and why. It's sort of a work in progress. We need to revisit it in a few months. I'd give them an A overall. Their customer service was very good.”

Review by
10/13/2016

“It was a very positive experience. They replaced a heater, air conditioner in my house. Their prices were reasonable. Their guys were in and out in one day. They kept my house very clean and they took extra precaution to make sure they didn't drag dirt all over this house, which I really appreciated. They were just excellent. I'd give them an A for the overall experience. These guys were great. I thought they were just wonderful.”

Review by
10/13/2016

“I've been quite happy with them. They did everything having to do with our heating and air conditioner. They replaced the heater and air conditioner shortly after we moved in, replaced the water heater when the water dropped out and it dropped water all over the basement, and general maintenance on stuff since then. They show up when they're supposed to and they do a good job. I'd give them an A+.”

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