Len The Plumber Heating & Air

Nancy R. Angelucci

4 months ago

Ever do a "happy dance" because the plumber's van is backing up in your driveway? That's exactly what I was doing. Never knew how difficult it is to get service from any plumbing company on the weekend. Have an emergency and it's your worst nightmare! My sewerline was backup and finally exploded. At first there was miscommunication and due to shortage of technicians, holidays and sickness. Doesn't help that I wasn't tech savy enough to reply to text messages once they're sent. No response, they're off to the next assignment. While you're seating at home wondering whats taking them so long to get to your house. When I spoke to the office of Len the Plumber. I was instructed to shut off my water on Saturday. Unfortunately, no one's available to address my issue until Sunday. Again, no one was available till Monday. Long story short version. Monday morning, I received a call and a text message from Len the Plumber, I was on the list for a visit. The Ben Harris company apologized via text and offered an $80 coupon😜. The three technicians from Len the Plumber were polite, professional, informative of what needed to be done. So, for now the water is on, showers must be quick. However, laundry and dishes will have to wait until the sewerline is replaced. That's when I'll give out the final stars once the job complete. Job well done 5✨️

Patricia Smith

4 months ago

The service we received was exceptional. My husband and I are incredibly grateful for your company's assistance during one of the most severe snowstorms in over a decade. Your servicemen demonstrated remarkable professionalism. Upon completion of the work, they provided a thorough explanation of all relevant details. Their meticulous approach resulted in an outstanding execution of the task. The area was left nice and neat.

Dan M

3 weeks ago

Called several plumbing companies looking for a same-day fix for a toilet issue, and Len the Plumber was the only company who could accommodate. The initial interaction with the scheduling associate was pleasant, communication was consistent and clear, and the service technician, Marcus, was friendly, on time, and able to fix the issue very easily. Pricing options were explained prior to service without any pushy sales tactics. Positive experience; would recommend.

Cecilia D

2 weeks ago

We needed the services of a plumbing company this past weekend when tree roots blocked our sewer pipe. We called Len the Plumber and they had two technicians, Steve P. and Tereasa B., at our house in less than an hour. With the help of their camera system, they were able to locate the blockage and clear it out temporarily. We've struggled with this springtime problem with tree roots every few years, so when they suggested sleeving the sewer line, we were ready to be done with this issue and asked them for a quote. The quote was reasonable, they were knowledgeable, and the work they did so far was greatly appreciated. (You don't know how much you take water for granted until you come from working outside all day to find that your sewer pipe is backing up into your house). The pipe replacement is scheduled for this week, so I'll write another review after they finish that part of the job. I definitely recommend Len the Plumber for honest, affordable, and quick services! Thanks again, Steve and Tereasa!

Glenn Sarsale

7 months ago

Jason Green from Len the Plumber came to assess the issues with my existing hot water heater. He was professional, communicative, and punctual throughout the entire process. When it came time to replace the unit, he arrived on schedule, completed the work as promised, and left the area clean and tidy. I had hot water again right on time! I highly recommend Len the Plumber for their excellent service and reliability.