“I was most satisfied with the professionalism. They answered every question. If they couldn't answer it, they got right back to me. It was great.”

“We have used Carney for a number of years and have been very satisfied.”

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“There was nothing in particular that stood out to me.”

“They were knowledgeable, responsive and very professional.”

“I thought they were terrific and I would use them again if I had too.”

“I am most satisfied with their good communication and I like the scheduling. They can come out on Saturday which is very convenient for me.”

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“Everyone we have dealt with is exceptional.”

“Very professional, kind & very polite!”

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“I would recommend the Carney organization!”

“Jason & Vince were exceptional.”

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“THE INSTALLER NO NAME AND JIM HILL SALES BOTH GREAT”

“Kevin. He has been here a few times and always does a great job.”

“These guys are the best and extremely responsive & very informed. They also are extremely courteous and conscientious about your home.”

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“Jason always does a good job.”

“Fix the air conditioner as promise in a fear budget”

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“They met or exceeded every one of my expectations.”

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“They have all done a great job.”

“They met all of my expectations.”

“I would like to recognize Jason, who was my technician for his exceptional service. I was impressed that it did not take as long as expected.”

“The customer service was great. They responded quickly and kept us up to date on communication.”

“The neatness exceeded my expectations.”

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“I like all the people that come out and work on it. They have come for years.”

“I would recognize Matt for exceptional service.”

“The heating installation met my expectations.”

“They met my expectations because of their understanding of our system because it is extremely complex.”

“The actual workers that come out are always super professional and easy to work with.”

“They met my expectations with their promptness and politeness.”

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“My new system is worse than the old system.”

“I was without air conditioning for 7 days because they had to get a part. They wanted to charge $75 to expedite the part. If 5 days was as soon as they could've gotten it, I'm not sure what the $75 would have done.”

“Very thorough and careful.”

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“Vince had serviced our air conditioning before, and again he was excellent!”

“Both Keith and John Sr were fantastic. They provided excellent service and explained exactly what they were going to provide. Very happy with them”

“Carney always comes through for us!”

“Do not know John's last name that came to set up our new AC unit, after the installation team did not fully explain how to use the new system. John has been to our house previously and always does an outstanding job.”

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“Keith and Vinny are excellent!”

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“Good work but way too expensive.”

“Carney did great. It was positive because I've used them a couple of times. They redid my whole house, and all their recommendations and everything—they did were absolutely dead-on, and right on, and great. They were on time. They were clean. They have been providing services over the last four years, and I haven't had any trouble whatsoever. They were great. They replaced the heating system. They replaced the old-fashioned hot water heater with a direct hot water heater. They've done a lot of plumbing work. They've fixed other errors that other people had made before I moved in, and they were great every single time. They have never done any drain or sewer repair work for me. I've been using them for probably six years. I've done two houses, and also referred them to another guy who redid his whole house. Referred them to friends. I would grade the overall experience with an A+. Quality of work—everything's been working for three years. The hot water heater is amazing—never runs out of hot water. It's endless, it's wonderful. Customer service—the people who answer the phone need to be rewarded. They were awesome. The scheduler and the people that call are very professional, very helpful, very super; just the kind of people you want to talk with when you're having a problem. Punctuality—they give you the actual time, not a window, and they showed up on time and were great. Cleanliness—cleaned up the entire room and removed the old heater and old air conditioner, and the place was spotless when they left. Expertise—perfect. Haven't broken down in four years. I have recommended them.”

“It was positive due to everything—the work, the cleanliness, the willingness of the people to work along with me—the fact that you can request the same person to come back to do work for work, instead of having new people all the time. They do our plumbing; they do our heating and they do our cooling. They've done everything. They do a yearly inspection; they do a heating and cooling inspection each year. We have them for everything. They have done replacements also—heat pump. I would grade the overall experience with an A+. Quality of work—I couldn't ask for better people. They have helped us out when things have been in total disarray because of the lack of air conditioning and the heating pump going out. They have spent time. They have done everything. They helped us make decisions as to whether the unit need to be replaced.”

“I liked that the guy that was here was very knowledgeable. They came out when they said they would come out. We had a little trouble the first time, because we had a funeral, and they didn't get wound up because they couldn't make it that day, and then they rescheduled it, and it worked out very well for us. We have a gel thermal heating system, and they came out and did maintenance service on it. They haven't done any plumbing work for us. I would grade the overall experience with an A.”

“It was positive because they were very good. They came when they were supposed to. Everything was fine. They do maintenance on my heating and air conditioner every year. I've used them for about six or seven years. They have done just general maintenance for me. They haven't done any plumbing or drain or sewer work for me. I would grade the overall experience with an A.”

“Carney did a great job for us. Most recently, they found a problem with my furnace and ended up replacing the whole thing under warranty. They have done drain work. We had an emergency. The drains backed up just before guests arrived, and they came out. It took them several hours, but they got the drains cleared. I would grade the overall experience with an A+.”

“I liked everything about them. They were on time. It was a bad install because my heater was 40 years old, so it took them 5 hours to get the old one out. They had to cut it in pieces. It was a ten-hour day for them, but they did great. And I love it, and my electric bills are cheaper, and everything's good. I would grade the overall experience with an A.”

“They were awesome. I liked that they were very professional, did good work. They were punctual. Their whole attitude was very professional, and I really enjoyed that. Recently, they replaced our air conditioner and furnace. They have not done any plumbing or drain work for us. I would grade the overall experience with an A.”

“I liked that the response is good, and they are accessible when you make a phone call to them. They've installed a heating system; they've installed an air conditioning system. But at this time, they just maintained my air conditioning system. I would grade the overall experience with an A.”

“It was positive because they were on time. The technician was very clean and thorough, and they just did a good job. They did maintenance on my two heating units. They haven't done any plumbing, drain or sewer work for me in the past. I would grade the overall experience with an A.”

“It was positive because they were awesome at communication, and they did a great job in installing it. They installed a heating and air conditioning unit and a larger hot water tank. We also have service contracts with Carney. I would grade the overall experience with an A.”

“They do our furnaces at two locations. I have no problems. They have just done the general maintenance, and installed an air conditioner. I would grade the overall experience with an A. Customer service—we had a little trouble setting up some appointments.”

“It was positive because they communicated with me; they were very flexible with their work schedule, and everything was done properly. They installed an HVAC system and did the plumbing for our master bath. I would grade the overall experience with an A.”

“I liked that they are straightforward. They did some plumbing work for me. Originally, they put in our entire furnace, so they've just been doing service on that. And then it was a water line they worked on last. I would grade the overall experience with an A.”

“I have a service contract with them. I liked that they are very reliable and relatively fairly priced. They have replaced the water heater, and do general maintenance of my furnace and cooling system. I would grade the overall experience with an A.”

“It was really good. I liked it, especially on the front. I had a couple of different quotes for the operation. We had a heat pump with oil backup, and they had to put two heat pumps in. I would grade the overall experience with an A.”

“I liked the friendly service, reliable; they did the job they were supposed to do. The most recent job was semi-annual maintenance on our cooling system for the Spring. I would grade the overall experience with an A.”

“They came and replaced a compressor for a heat pump for me. I liked that they were reliable, and they weren't trying to upbill—they just did what they came out to do. I would grade the overall experience with an A+.”

“I had a good experience. I had a whole new heating system put in, and I get the annual services. They haven't done any plumbing, or any drain work for me in the past. I would grade the overall experience with an A+.”

“It was positive because of the good quality service, and it's a nice company to work with. In the past, they have done heat and well pump general maintenance for me. I would grade the overall experience with an A.”

“I just like the staff; they're good people. They installed my complete system—air conditioning and heat—and they did the maintenance. I've been using them for 15 years. I would grade the overall experience with an A+.”

“I have Carney on the schedule to come out and service the system in two weeks or so. They installed a heating system for me. I've used them eight years. I would rate the overall experience with an A+.”

“It was positive because they came on time—did what they said they were going to do, and the quote was accurate. They did air conditioner repair for me. I would grade the overall experience with an A.”

“I liked that he was very professional, diagnosed the problem; and he took care of it, plus it didn't cost me anything. Carney replaced the thermostat. I would grade the overall experience with an A.”

“I liked everything about them, good service, good customer service, good prices. They replaced the HVAC system. We don't have a service contract with them. I would grade the overall experience with an A+.”

“It was a good experience. I liked that they were very thorough, very efficient. They installed an auxiliary air conditioning unit for the upstairs. I would grade the overall experience with an A.”

“We've used Carney before. They have done plumbing work and air conditioning work for me in the past—they did replacements. I would grade the overall experience with an A+.”

“We have a contract with them. They come out twice a year to look at our heat and our air. I would grade the overall experience with an A.”

“They did heating and air conditioning service for me. I would grade the overall experience with an A.”

“They were really great. They put in a new heat pump. I would grade the overall experience with an A.”

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“I liked that they were very straightforward, very easy to work with, and met their guidelines. They installed a heater for me. I would grade the overall experience with a B.”

“They probably did their annual check on our system. I liked that the heat works and the air conditioning works. We like that they are responsive, and if there's a problem, they come out pretty quickly. They put the original system in, and now they just maintain it every year to make sure it stays working. We have been with them for 10 to 12 years—maybe longer. I would grade the overall experience with a B+. We've been happy.”

“I am not terribly happy with Carney.”

“Negative experiences for the past few years, especially this past year, because they made appointments to turn-up our air conditioner, and we prepaid for the plan. Then they cancelled on us, and didn't come when they said they would, and they kept putting us off—and it's been over a month of cancelling on us. In the past, they have checked on our oil heater and checked our air conditioner. We've been using Carney for six to eight years. I would grade the overall experience with a D.”

“I would recommend Carney highly. They have installed two or three different air conditioning systems for me—one on my home and a couple in my business—and they were competitively priced. They delivered exactly what they promised. They were clean. They showed up when they were supposed to. They finished on a timely basis, and everything worked right. You can't ask for more than that. I would grade the overall experience with an A+. I've used them multiple times. I've used them for preventative maintenance. Whatever they've done, they've always been right on top of things.”