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FEATURED REVIEWS
“Oliver Heating Cooling and Plumbing has excellent customer service, they arrive on time, and they are very respectful of the home and persons they're working with.”
“We have used Oliver HVAC for all of our household needs, electrical, HVAC and water heater. They schedule promptly and their techs are very professional, friendly, courteous and thorough.”
“There are so many positives that I can say about Oliver Heating Cooling & Plumbing. We have grown up with the company. We preferred the older technicians and generally speaking they are very well trained, and pleasant. They do their best. We compared them with other companies, and they covered everything. There were three main parts, and everything is honored under the warranty. My heater has already outlasted its time. The name is backed by experience. They don't give up on a problem.”
“Oliver Heating Cooling & Plumbing provide great service and are always able to come out right away.”
“Oliver Heating Cooling & Plumbing provides excellent customer service and that says it all. They score high in everything. They have respect for your property and the people in the house. They are dependable and reliable.”
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“It's very hard to make an appointment. I called 3 times to make an appointment and couldn't get anyone. It was very frustrating.”
“Oliver is always on time, and they respond quickly.”
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“Oliver Heating Cooling and Plumbing has excellent customer service, they arrive on time, and they are very respectful of the home and persons they're working with.”
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“They are very dependable.”
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“I am generally pleased with the installation of my new heating and air conditioning unit, but I have some areas of reservations about the process (see below).”
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“Everyone I dealt with at Oliver was courteous and knowledgeable. Their pricing was fair and the work was done in a timely fashion. I am very satisfied with this company.”
“This organization makes it easy to keep my equipment running efficiently which saves on my energy bill. They arrive on time, are polite and knowledgeable. I find their services as a whole a good value and make it easy to have my equipment serviced! Thank You Oliver Heating and Cooling!”
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“Professional, efficient, effective”
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“We have used Oliver HVAC for all of our household needs, electrical, HVAC and water heater. They schedule promptly and their techs are very professional, friendly, courteous and thorough.”
“The technician was very knowledgable, quick to offer an updated solution, and efficient in his work. Polite too!!”
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“The installers were careful and courteous.”
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“They handled the job better than any other company!”
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“There's one little thing. The sink still needs a little bit of work. There is a problem with the drain of the sink in the bathroom.”
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“They are responsive when you call them and need something looked into.”
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“Service has always been prompt, courteous, and productive.”
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“We've been using them for many years, and they've always been very helpful.”
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“They got the job done and cleaned up after themselves and they assessed the problem.”
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“We have used Oliver Heating & Cooling for about 20 years. We have always been pleased with their work and employees.”
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“Too expensive”
“I am very happy with the new unit!”
“Service is timely and always professional.”
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“Always reliable and professional.”
“I usually don’t recommend anyone unless they ask.”
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“We bought our Heat pump from Oliver 10+ years ago and were very happy. We have the system inspected twice a year and have been faithful to Oliver. Over the years, the quality of service has declined markedly. Last fall, my spouse called, explained our long relationship, asked for a spring inspection and asked about coupon that arrived in ValPak. The individual gladly scheduled an inspection. The young man arrived after dark, went to the basement, looked at the thermostat, and went outside to look at the unit. He didn't even have a flashlight! How could he inspect the unit in the dark? Nothing was inspected and nothing was tested. When my spouse asked for a written report, the young man said that Oliver doesn't give reports. (Look in my files and see the reports from prior years!) He then charged us $100 (the coupon was for $99, so they can't even be accurate). When we called Oliver, they said that the ValPak coupon was only good for exterior visual inspection. Really? Why were we not told that when we called for an appointment? Their files show that we have a full testing and inspection done twice a year - and they implied that is what we would get. We were told that the customer service person would call us back for a more complete discussion. No one ever called us. The firm has lost our business by being deceptive and non-responsive.”
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“There are so many positives that I can say about Oliver Heating Cooling & Plumbing. We have grown up with the company. We preferred the older technicians and generally speaking they are very well trained, and pleasant. They do their best. We compared them with other companies, and they covered everything. There were three main parts, and everything is honored under the warranty. My heater has already outlasted its time. The name is backed by experience. They don't give up on a problem.”
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“Oliver Heating Cooling & Plumbing provides excellent customer service and that says it all. They score high in everything. They have respect for your property and the people in the house. They are dependable and reliable.”
“Oliver Heating Cooling & Plumbing provide great service and are always able to come out right away.”
“Receptionist availability has been with an answering machine after making the call. There were very many times a live person was unavailable when calling them.”
