RJW Exteriors
Window & Door Replacement
Hours of Operation
Business Address
694 Route 15 South Suite 209
Lake Hopatcong, NJ 7849
Company Details
Services Offered
- Window Replacement
- Entry, Patio, Sliding, and French Doors
- Energy-Efficient and Insulated Windows
Services Not Offered
Minimum Job
- $5,000 minimum
Warranty
- Lifetime material and installation warranties
- Manufacturer warranties honored
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- CertainTeed Select ShingleMaster program certified contractor
- EPA Lead-Safe Certified Firm
- Has been recognized on the Inc. 5000's��fastest growing companies list
- Top 500 ranked Qualified Remodeler contractor for the past five years
Customer Benefits
About this company
"We are dedicated to providing a white-glove experience for our customers, employees, vendors, business partners, and community. At RJW Exteriors, we foster a work environment that promotes open communication, honesty, integrity, innovation, and collaboration."
— Robert Watts, Owner & President
License
13VH07224600
Ratings & Reviews
Compiled Score:
RJW Exteriors has received 4.7 out of 5 stars based on 273 customer reviews. Learn about Our Research Process.
Merissa “OneMerissa” Mackin
3 weeks ago
We just had RJW Exteriors replace our 30+ year old Andersen patio door and we honestly could not be happier with the result. Our old door was swollen, stuck constantly, hard to open and close, and honestly just past its time. RJW replaced it with a beautiful new sliding door and the difference is incredible. It looks amazing, glides effortlessly, lets in so much light, and completely changed the look and feel of the room. From the beginning, the whole experience was great. Tom, our sales rep, was awesome — knowledgeable, easy to talk to, and absolutely no pressure. The entire process was smooth, straightforward, and actually moved quicker than we expected. The installation crew did a fantastic job. You could tell they knew exactly what they were doing. They removed the old door, installed the new slider, cleaned everything up, and the finished product looks perfect — inside and out. We’re extremely happy we chose RJW Exteriors. If you’re on the fence, don’t be. We only wish we replaced that old door sooner!
Christa Wasiewicz
3 weeks ago
I am super impressed with RJW. From the first phone call to the end of the install, they were professional, informative, thorough and helpful! My husband spoke to the office staff and was very pleased with how quickly they scheduled a home visit to discuss installing brand new windows. When Joe came to show us their product and present us with cost, we were very happy with how knowledgeable he was and really helped guide us to the best product for us. The cost of the windows and installation was honestly super reasonable! As always, with any big project on your home, I was nervous about the installation. RJW’s team was AMAZING. They sent 9 workers and were finished installing 15 windows and a large picture window in just one day. The installation was done so nicely and they did not leave a speck of dirt behind. I highly recommend RJW!
Pradley Casseus
2 months ago
We couldn’t be happier with our new front entry door and two storm doors from RJW Exteriors! They completely transformed our 1923 home. The project took a little over two months, but it was absolutely worth the wait. During the colder weather, we noticed a major difference from previous years — no more drafts coming through the door, which has been a big help with our heating costs. The installation crew was professional and efficient, and customer service was excellent in addressing a few minor issues quickly and thoroughly. Overall, a great experience from start to finish. Highly recommend RJW Exteriors!
Karen Castro
7 months ago
I had such a great experience with RWJ exteriors ! From start to finish, their team was professional, responsive, and did an amazing job repairing my roof. They kept me updated throughout the process and made everything stress-free. The work looks fantastic and you can really tell they take pride in what they do. And to top it off, they even sent me cookies as a thank-you gift , such a thoughtful and personal touch! I highly recommend them!
Peter Colletto
4 months ago
This will be a mixed review. Overall, I am very satisfied with the company and the products, but getting to that point presented some issues. The first was that the sales person could not answer my questions and had to consult someone at the company to get the answers. (in fairness to him and RJW, the other sales people from other companies could also not answer these questions either.) He did work diligently to get them and ultimately, I got most of the answers I wanted which is a good thing. I had specific reasons for changing my patio doors and I wanted R factors, chamber information, glass panel construction information - he simply didn't have that information- and I thought he should have. This made getting to the point of a contract a bit difficult, and I had to include an addendum to it. The second issue of was the actual contract situation. There were things that I had asked for that didn't appear on the contract. I wanted certain types of glass and other things that are in their contract changed. They never actually changed the original and I had to write in the changes. Even at that, when they were included, the company did not pay attention to the changes. Not only did they not pay attention to the the changes, the actual glass situation that I ordered wasn't even available (a manufacturer issue since it wasn't in their brochure), but the company didn't tell me that such a configuration did not exist and simply changed the order with out telling me. As such the glass that was delivered was wrong and had to be re-ordered and replaced. Now, RJW was very apologetic and worked diligently to correct the mistake but to first sell a product configuration that does not exist - and then simply change the product to something else without telling me - well that is not the best practice in my view. Again, they were apologetic and worked hard to correct the problem - but that took another 6 weeks. All the while, they communicated the status of the situation very well to me, they were a bit hampered by the weather. They get kudos for th communication and for being concerned about making it right. My advice would be to quadruple check your contract before you sign and to make sure that the product you ordered is something that they actually manufacture. Now the product itself is a good product and accomplishes what I wanted. The install was very good as well. But you'll have to be patient.
Service Area
RJW Exteriors serves 240 cities in the New Jersey area.
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Cities Served
RJW Exteriors FAQ
Services
Hours of Operation
Business Address
694 Route 15 South Suite 209
Lake Hopatcong, NJ 7849
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