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“People are very pleasant and did show up on time. Cleaned up completely”
“Every aspect of my project was perfect from start to finish”
“Excellent, professional, extremely knowledgeable, friendly sales personnel and customer service, plus quality products/installation. This is our second install with RJW for replacement windows. We were very pleased with both installations and would not hesitate to use them again for any future work.”
“RJW Exteriors would be top on our list of suggestions for our friends and family.”
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“Knowledgeable sales/service; friendly, provided all relevant information. Installation went smoothly. Very happy with product and workmanship.”
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“Friendly staff. Knowledgeable. Courteous”
“I thought I saw something and when they were leaving I noticed something missing. Very insignifigant but it has not been seen since. I mentioned it to the older gentleman.”
“Company was on schedule, they are neat and the installation is great! The energy smart windows make a big difference.”
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“The process was too long.”
“The 800 series seems to be a good product and I really like the security feature.”
“Friendly and respectful”
“I am happy with everything! Service, communication, finished product and financing!”
“We are very happy with the entire process. I have already recommended RJW to my neighbors.”
“They were very efficient and professional by installing the front door.”
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“Crew was polite and worked hard. Would use these guys every time..”
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“The installers removed our old window and installed the new one with a lot of attention to detail and expertise. They new what they were doing and took less time than I thought.”
“Great work!”
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“Quality of the product and the quality of the install.”
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“Communication throughout the entire process was great.”
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“Your entire crew were wonderful especially my foreman. I have already recommended you to several friends”
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“Everyone was very friendly and helpful including the salesperson and installers. The installers kept us informed as they did the job and left everything cleaned up when they were done. The installation outcome was lovely.”
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“From my first call to RWJ the completion of my project (windows), I have been very happy with the response, quality, and finished job. All of the personnel I dealt with were professional and responsive.”
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“From Start to Finish, all went smoothly!”
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“The ordering time for the windows to come in was longer than expected”
“We felt that RJW had a very good reputation throughout or town. We wanted to go through an established company.”
“Supervision”
“The door project went great…but it would have been 5 stars if when going through the process for a roof quote there wasn’t CONSTANT contact after receiving it! I was very clear when asking for and receiving the quote that I wanted it and we were not going to be acting upon it, but you guys never listened to that and I was receiving daily phone calls from a woman. And until I talked to her she did not stop calling. And then since then I have been receiving endless texts and emails from you guys. Please realize that not right now means, not right now.”
“RJW stands behind their products, and they are exceptionally precise with regard to measuring correctly and insuring perfection!”
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“installers were professional and knowledgeable. On time and install was smooth.”
“While our latest experience with RJW was good, there were a few hiccups along the way. The sliding patio door must not have been checked in properly when it arrived at RJW from the factory because it was not the door we ordered and this was not picked up before our old door was taken out and this door fully installed. That issue was corrected and we like the door we chose and the final install all the trim but the locking mechanism still does not operate smoothly and two hands are needed to fully shut and lock the door. On the plus side, the new kitchen window is so much better than the one it replaces and it is a joy to look out into the back yard.”
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“Most important was the window construction. No more drafts and the windows keep the temperature warmer\cooler.”
“Good product and installation”
“the whole thing from salesman to the installers and the new look inside and out”
“The project was left incomplete and I was gaslit when I brought it to the contractor and company’s attention. I had to hire someone else to complete the project.”
“RJW Exterior company installed and replaced my front door. I am very satisfied on how they installed my door. And the quality of the door was great and sturdy.”
“Complete Transformations, House Looks Great!”
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“The job not finished”
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“Team was great to work with and windows came out great”
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“The installers did a very good job.”
“RJW made everything easy, from initial meeting to final install . . . was way easier than we had thought it would go!”
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“easy to work with”
“I called RJW because we had an issue with our roof, and they delivered from the very first conversation. The team was transparent throughout, arrived on time, completed the work exactly as promised, and then came back to clean up, so thoroughly you’d never know they were here. The entire experience, from initial call to install and post-install cleanup, was quick, efficient, and stress-free. Life gets busy, but RJW made it as painless as possible. Highly recommend.”
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“Very professional and efficient”
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“There was an issue with our storm door order. It was somehow manufactured wrong. I don’t blame you for that but there was zero communication about what the problem was, how long it would take to replace, and the project manager constantly ignored calls and texts. Nobody seemed to know what the problem was. It took over a month to get it figured out. We had to initiate contact multiple times. Nobody ever bothered to reach out to give us updates or explain what went wrong.”
“From the initial consultation, every employee has been polite, professional and communicated regularly on the process.”
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“Very professional and friendly team. My new windows are beautiful and installation was smooth.”
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