“We are very happy we chose RJW to replace our roof. They are very professional and really care about providing quality work. Our roof is absolutely perfect and our house looks amazing. They cleaned up and didn’t leave a single trace of debris. They scheduled our roof within a few days of hiring them. Would highly recommend them.”
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“Very professional. They do what they say. Job well done!”
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“Everyone in the office seemed to know who I was and what I was talking about whenever I called. Project manager was always accessible.”
“Easy and informative quote process, fast materials order, fast and professional work.”
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“The sales, office staff and project manager were great. The workers that did the job did some damage which was taken care of but should not have happened. RJW took care of all of the issues but if they had just taken a little care in prepping the area there wouldn't have been a problem.”
“installers are perfectionists”
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“The experience with the team at RJW was outstanding on every level. Each member of the organization handled our project with ease and professionalism, from scheduling to measuring and install. Every question of ours was answered knowledgeably and the quality of the work done in our home was beyond exception.”
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“Rjw was my first bid on the project, and while their costs seemed high, the level of work my home needed justified all the recommendations improvements and expenses. The sale team was courteous and listened to my needs but the install team where the real rock stars. Guys where fast, worked hard, and took good care of my property for what I knew was going to be a hard job. Even the few little mishaps were addressed quickly by the Project Manager and made right to my satisfaction. Very satisfied with the work product and the huge update to my home.”
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“RJW have been a great and professional company. La La is so particular of his work and very precise. The team that came to my house were phenomenal. Definitely I highly recommend this company. Joe made sure that everything was perfect. This company is definitely my go to for anything else I need.”
“I was pleased with the final results, but was dissapointed in some of the things that we talked about which made my decision.”
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“Excellent service. Great workmanship”
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“From the estimate to the instillation, everything was completed in the stated timeline.”
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“We don’t love our new door. The salesman did not tell us that there would be a two and half inch lip (saddle) where it was flush with the floor before.”
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“I myself found out about RJW Exteriors from a woman who also lives in Panther Valley. She is on Next Door Neighbor website, same as I am. A few years ago she asked for recommendations for a sliding glass door. When I was ready to replace mine, I called her to ask who she got. Someone recommended RJW to her, and she gave me the the name RJW. Her name is Monique Bryant, 50 Green Heron, Hackettstown, NJ 07840-3330.”
“Great work. Replacement window is beautiful Rich , project manager explained all details of the work.to be done. There were no issues or surprises. Wilson and his crew were exceptional . There was no mess. Everything was cleaned up like they were never there. Thank you for the great job. Rich”
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“The final product is very nice, albeit on the expensive side. The communication between the company and us could have been better. It took longer than expected.”
“Very thorough, personable and professional (back door install)!”
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“Good quality workmanship”
“Overall I am satisfied with the final results, however I didn’t receive the “white glove” service as promoted. The team did amazing work on the roof removal and new replacement. One important note, RJW Exteriors price point is above par.”
“The coordination from the office dispatch to the on site project management was perfect match on my roofing project”
“RJW staff is very professional, meticulous, courteous, and they know their assignments very well.”
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“The staff that installed our windows were such determined men to get the job done right. They worked over 8 hours. Very polite and such hard workers. House was left spotless.”
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“RJW has provided excellent service in the past. We are baffled by RJW's inability to successfully complete this current job.”
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“Kind and easy to work with. True professionals from start to finish.”
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“From start to finish the entire process was very easy. We were kept up to date with the timeline of our project and on install day everything went smooth! The entire staff was professional and courteous. Materials used were top notch.”
“Looks like a very good quality job. Crew members are responsible, polite and helpful.”
“We could not be happier with the quality and efficiency of RJW!”
“See below”
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“The crew gave me great service, went above and beyond and left the place looking better than they found it.”
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“RJW replaced my roof and I was happy with the workmanship. Again I'm extremely happy with the windows they replaced.”
“Our entire experience from meeting the sales representative, to the project manager and the crew of workers was excellent. Everything that the company promised came to pass.”
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“From the very first contact until the last details after the roof renovation, our experience with RJW exteriors was outstanding. Salesman Joe explained every detail and answered all the questions we had. We really were looking for the best quality shingles and ended up with Certainteed Landmarc Pro, Georgetown Gray. The installer Lala and his team took care of everything and installed the roof and skylights perfectly, watching for every detail. All was coordinated masterfully by our project manager, Tyler who was present at site and answered to every message promptly. We sincerely recommend RJW Exteriors for a smooth and beautiful renovation of your new roof. Paulo Szot”
“very professional. Every phase of the job was very well presented. Answered any questions. Everything was on time. From start to finish, it was very flawless.”
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“An odd-shaped series of windows (5 casement windows of decreasing sizes to form a diamond shaped set of windows) was being replaced with a more traditional set of 2 double hung windows and 1 picture window. The siding was removed and re-cut and expertly re-installed. The result was an installation that looks like the new windows were always there.”
“Yes, already have”
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“all were very comfortable to work with and any question asked was answered”
“Everyone was very professional from beginning to end. They made the process easy and kept me informed on the status. I would definitely use their services again.”
“From Mateo-solicitor to Ryan salesperson, David installer and Tyler Project Manager they all were very easy to work with. Very informative and explained everything completely. I never felt rushed. The installers were not day laborers but truly master tradesman’s of their craft.”
“Absolutely likely to recommend!”
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“My one day full roof replacement took 4 days on my 1400 sq ft house. A crew of 3 were sent when there should have been 4-5. My project manager at the start was barely onsite and when asked why it was taking so long the response was “I don’t know”.The crew cut away plywood before I even had a chance to see it needed replacing and when I asked for pics from the PM there was no evidence to support the replacement. Because it now needed to be replaced I had no choice but to be forced to pay extra. He goes on leave of absence mid project and I have to now speak with the production manager over a holiday weekend to try to understand why after day 2 the job still wasn’t completed. Again the reply was “I don’t know”. Tuesday a new PM was assigned who was much better with communication but he tore a window screen during clean up and had I not noticed I’m not sure it would have been fixed. My flower bed was completely destroyed as the tarps they put up were never secured to the lawn so all the debris fell around the period my house instead of away.You did reimburse me but the hassle of needing to buy new plants and fix what was damaged was not what i signed up for. The entire experience was terrible including so many changes to my contract that needed to be resigned at least 5-6 times. Truly disappointed with your company.”