RJW Exteriors
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

RJW Exteriors has received 4.6 out of 5 stars based on 97 customer surveys conducted through Our Research Partners.
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1st year as a Best Pick Call
"We are dedicated to providing a white-glove experience not only for our customers, but also our employees, vendors, business partners, and community. At RJW Exteriors, we foster a work environment that promotes innovation, communication, and individual growth. Every team member is an ambassador of our core values."

Robert Watts | Owner & President
Company Information
Services Offered
RJW Exteriors offers window replacements; fully customized, energy-efficient windows from brands such as ProVia and Sunrise Windows & Doors; entry door installations and replacements; free consultations; down-to-the-penny pricing; and roofing and siding services.
Services Not Offered
The company does not offer roof repairs or services for metal or flat roofs.
Minimum Job
RJW requires a $5,000 job minimum for window projects.
Warranty
RJW offers lifetime material and installation warranties and honors manufacturers' warranties.
Company History
The local, veteran-owned company was founded in 1994 by Robert Watts.
Distinctions
RJW is a CertainTeed Select ShingleMaster and appeared on Qualified Remodeler's Top 500 list in 2020 and 2021 and on Inc. 5000's list of America's Fastest Growing Companies in 2020.
Areas Served
Belleville, Bloomfield, Bloomingdale, Boonton, Brookside, Budd Lake, Butler, Caldwell, Cedar Grove, Cedar Knolls, Chatham, Chester, Clifton, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florham Park, Gillette, Glen Ridge, Green Village, Haledon, Haskell, Hawthorne, Hibernia, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Madison, Maplewood, Mendham, Millburn, Millington, Mine Hill, Montclair, Montville, Morris Plains, Morristown, Mount Arlington, Mount Freedom, Mount Tabor, Mountain Lakes, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Parsippany, Passaic, Pequannock, Picatinny Arsenal, Pine Brook, Pompton Lakes, Pompton Plains, Randolph, Ringwood, Riverdale, Rockaway, Roseland, Schooleys Mountain, Short Hills, South Orange, Stirling, Succasunna, Totowa, Towaco, Verona, Wanaque, Wayne, West Milford, West Orange, Wharton, Whippany
Address
694 Route 15 South Suite 208
Lake Hopatcong, NJ 07849
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:30 am - 4:30 pm
Sun
Closed
Licenses
13VH07224600

Compiled Score:

RJW Exteriors has received 4.6 out of 5 stars based on 97 customer surveys conducted through Our Research Partners.
5
78
4
6
3
6
2
5
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2022

No review comments provided

Review by
08/07/2022

“The salesman who sold me on buying the windows told me my electric bill would go down dramatically. Well a month after my windows were installed my electric did not drop a penny. I am so disappointed. It was the selling point on why I decided to get new windows.”

Review by
07/28/2022

No review comments provided

Review by
07/28/2022

“The service was very, very good. The quality of the work was very good. I have already referred someone that has already had some work done.”

Review by
07/28/2022

No review comments provided

Review by
07/28/2022

“They did everything they said they would do in the timeframe they said. They even resolved a few additional issues for me that they weren't responisble to handle. There is no way you can ask for more.”

Review by
07/28/2022

No review comments provided

Review by
07/27/2022

“RJW has been excellent to work with. A friendly and knowledgeable staff. We can’t say enough great things about our experience with them!”

Review by
07/26/2022

No review comments provided

Review by
07/26/2022

No review comments provided

Review by
07/26/2022

No review comments provided

Review by
07/22/2022

No review comments provided

Review by
07/22/2022

No review comments provided

Review by
07/20/2022

No review comments provided

Review by
07/20/2022

No review comments provided

Review by
07/19/2022

“Beautiful windows”

Review by
07/19/2022

“It is a great service. It was fast. The windows are beautiful. They did a good job.”

Review by
07/19/2022

“Process from beginning to end was excellent. Sales person to installers was outstanding. Everyone very knowledgeable. Excellent experience. Thank you to everyone involved.”

Review by
07/16/2022

No review comments provided

Review by
07/15/2022

“I feel they could do their own surveys.”

Review by
07/15/2022

No review comments provided

Review by
07/15/2022

“They had great customer service and a wonderful product.”

Review by
07/15/2022

No review comments provided

Review by
07/14/2022

No review comments provided

Review by
07/14/2022

No review comments provided

Review by
07/14/2022

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Review by
07/14/2022

“I like the work they do.”

Review by
07/11/2022

“I am a repeat customer having used their services for siding, gutters, and replacement windows (twice). It is amazing what their team can achieve within a single day! I have been very satisfied with their work product and pricing on every project and will use them again when the need arises.”

Review by
07/11/2022

“Did a great job Explained the difference in their windows and guided us to choose the best fit for our home and .budget!”

Review by
07/11/2022

No review comments provided

Review by
07/10/2022

No review comments provided

Review by
07/10/2022

No review comments provided

Review by
07/10/2022

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Review by
07/10/2022

No review comments provided

Review by
07/10/2022

No review comments provided

Review by
07/10/2022

No review comments provided

Review by
07/09/2022

“No surprises. The cost, schedule, duration of everything was exactly as RJW advised me they would be. Great quality work. Easy people to do business with.”

Review by
07/08/2022

No review comments provided

Review by
07/08/2022

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Review by
07/08/2022

“Would highly recommend RJW 5 stars from us!”

Review by
07/08/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“The company was very professional and installation of windows was efficient.”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

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Review by
07/07/2022

“If you pick the most popular color, have a back-up color because we had to wait a couple of months before that color arrived. Plus, they destroyed a plant. We have a slate roof, and my mother's pink plant was destroyed because of the slate roof pieces coming off. They made it good in the end.”

Review by
07/07/2022

“Positive experience from beginning to end. Great team. Great windows.”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“Very professional people. Work was excellent.”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“They told me they could get the same product samples as a competitor and failed to follow through with the agreement. Then they put a smaller windows in which required painting and spackling”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

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Review by
07/07/2022

No review comments provided

Review by
12/02/2021

No review comments provided

Review by
12/02/2021

No review comments provided

Review by
12/02/2021

“I got my basement windows done and I was not satisfied with the final version . New windows were installed but the old window frame was not replaced so I paid $6000 total for a half job.”

Review by
12/01/2021

“They were very pleasant and worked very nicely. I was pressed for time and didn't have the opportunity to oversee what was being done, and didn't check to find out that one window didn't open and shut.”

Review by
11/24/2021

No review comments provided

Review by
11/20/2021

“We are very impressed with the product. We had them install new windows in our home. As with all contracted work, the are small glitches. RJW took care of it as promptly as possible. Everyone we dealt with was wonderful”

Review by
11/18/2021

“The work that was done was very good, everyone was very professional, the job was done beautifully, and it was done in less time than was originally expected.”

Review by
11/18/2021

No review comments provided

Review by
11/18/2021

“It wasn’t the greatest communication between the company and myself. I had to call them to find out what was going on.”

Review by
11/17/2021

No review comments provided

Review by
11/17/2021

“They did great work. Super professional, I would recommend them.”

Review by
11/17/2021

No review comments provided

Review by
11/17/2021

No review comments provided

Review by
11/17/2021

“The first installation was faulty.”

Review by
11/14/2021

“Our experience with RJW was very positive. Once the work was scheduled, it was done very quickly and professionally. 11 windows were installed in 2 days! New siding was done in 4 or 5 days. Beautiful workmanship. A couple small fixes remain but overall we are very pleased with the results.”

Review by
11/13/2021

No review comments provided

Review by
11/13/2021

No review comments provided

Review by
11/13/2021

“I do no contest the quality of the work from RKW. The complaint is two fold The first being the time factor, ordered back door kit. In July and it now November. I can’t leave house open to the elements this long. I’ve never mentioned in several letters sent to Chris Oliva but I get no reply I have another serious health problem with my wife. She has stage 4 lung cancer which is very debilitating, in addition to serious diabetes. She also diagnosed with a rare trachea situation which is constant clearing of he throat. She is 1 out of only 100 cases which is totally debilitating We are both retired and living on only social security. I am highly medicated On my end and Jim also takes oxycodone for serious Back issues. So many thinks have change since July. The doctor Bills just for wife every three weeks is $24,546. Then theres my bill which adds even more These are the amounts after insurance . I did write nice letter Chris. Has he passed then on.I don’t have the money anymore to complete thi job and would ask for some mercy. I gave a $1700 deposit and I believe Chris said that’s more the enough. I believe he said they only. Charge about [email protected] I feel you can keep that but would sen me the difference, we are paying out so much I hardly have money to buy food. I’m begging you to let me out of this agreement The next year I can work with you again Respectfully, Patricia Anderson Jim Anderson Please pass this on to the owner of the firm. I know this is not a common situation by my wife means a lot to me. If I have to cancel the door for awhile because I need the money to pay for unbelievable drug cost and oncology fees as well as broncologists Because I don’t have the money to complete the job”

Review by
11/13/2021

“Disappointing the quality of work and lack of communication and r response to email and phone call message.”

Review by
11/12/2021

“I was very impressed with how polite and neat the installers were. When they were done installing my windows would not even know they had been here except for how nice my house looked and the pile of debris which was picked up early the following day. After they left I opened every window in my house, because I could, which was not the case before. Great job. Quality of windows is also very good compared to others who have had windows replaced.”

Review by
11/11/2021

No review comments provided

Review by
11/11/2021

No review comments provided

Review by
11/11/2021

No review comments provided

Review by
11/11/2021

“From start to finish RJW was a pleasure to do business with. A 5 star company.”

Review by
11/10/2021

“Delivered everything that was promised; quality, price, workmanship, respect and kept to the timeline.”

Review by
11/10/2021

No review comments provided

Review by
11/10/2021

No review comments provided

Review by
11/10/2021

No review comments provided

Review by
11/10/2021

“Like my friends”

Review by
10/18/2021

No review comments provided

Review by
09/21/2021

No review comments provided

Review by
08/30/2021

No review comments provided

Review by
08/24/2021

“They did a great job replacing and upgrading just about everything on the exterior. Brand new house.”

Review by
08/08/2021

No review comments provided

Review by
07/29/2021

“Poor exterior caulking work around window, had to return and re-do, a window with a broken corner not replaced just smeared caulking over it, a piece of aluminum molding on door saddle not nailed on and fell off.”

Review by
07/10/2021

“Staff at RJW are very professional, offer a high quality finished product, and provide accurate estimates and timetables for completion of their projects!”

Review by
06/30/2021

“RJW has performed the following work for us over the past several years: New siding, new deck, new gazebo constructed. They also installed new doors at my Mom’s house and a new roof at my son’s house. In each case they were totally professional and delivered outstanding work. They are reliable and stand behind their work. We recently had a final inspection performed by our town on the new deck. The inspector found the stairs were not totally in compliance with local code. We contacted Robert who responded quickly. He sent his team up to our house and spent two days reconstructing the stairs. The inspector returned and we passed inspection! Even though the project was finished and completely paid off, he treated this issue as a top priority. We are very happy with RJW.”

Review by
06/19/2021

“They replaced our roof and windows. They did a great job and were very professional and polite. The roof looks great, no more leaks, and the windows they use are top quality, easy to open and clean and no more drafts.”

Review by
06/16/2021

No review comments provided

Review by
06/15/2021

No review comments provided

Review by
05/01/2018

“Overall a great job. From our initial meeting with Rob to the job being completed. Timely, professional and high quality workmanship.”

Review by
04/23/2018

“Our siding project went extremely smooth! The first impression of the Business was Rob- he was fantastic! Pat took over the project, and he was very professional and communited with us daily. The crew was also great. This company is a class act! We will be using them again. Thank you RJW!”

Review by
04/19/2018

No review comments provided

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