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FEATURED REVIEWS
“They are not fantastic at following up. We have unfinished items and have not heard back from them. Follow-up is horrible, and other than that they do good work.”
“The power home rep. (salesman) answered all of our questions thoroughly, his presentation was very professional and friendly. Installation took place earlier than promised. Work was completed fast and professionally.”
“I think the company is incredible. They do it right, and it's beautiful when it's done. It's quality. I'm always impressed with them. We've done it all, including doors, windows, and gutters. I wouldn't trust anyone else. I'd highly recommend them.”
“When they came to show what they had, very thorough, friendly, and professional. When they came in they did their work, was clean, cleaned up their mess wonderfully. One of the best jobs we have had done here.”
“They were professional, on time, cleaned up nice, and did great work. I am happy.”
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“They are not fantastic at following up. We have unfinished items and have not heard back from them. Follow-up is horrible, and other than that they do good work.”
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“I had them do my roof, gutters, and windows. I have been so pleased with Power Home Remodeling.”
“(See private comment on number 19.)”
“They were real available for me to get the product. They brought out the wone wrong window out of six windows. It has taken three months and they still have not brought me the right window.”
“They told me they were going to put in a locking door. They reneged and made an excuse that they didn't have one.”
“They did the windows, and they were also supposed to do extra work, but now I am having to go back and hire someone else to do more work than they were supposed to do.”
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“Never! Enough said. My response to the questions state my true feelings on my experience with Power. I am afraid that I would lose my friend.”
“The decision about new windows felt pushed about purchasing them. I would have rather thought about and talked with a family member about spending thousands of dollars on new windows. They took pictures to show why it was time for new windows. I felt to rushed. Then I was given the cost of the windows. After I saw the billing documents and this now included the interest. I no longer live at the house but still pay for the windows. The purchase of windows could have been a more pleasant experience.”
“They are excellent.”
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“They broke multiple things in my house and left glass in my child's bedroom.”
“Very good work. Clean and thorough. Timely.”
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“Yes I would recommend Power Home Remodeling. Because I like the quality of my windows and they look great. I liked the speed and clean up at install. I believe the price is fair and reasonable. I feel like they were very informative during the first consultation, even through it ran longer than I thought it was going to be. My big issue was the late rescheduling do to shipping/manufacturer.”
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“While everyone I interacted with who works for this company was very nice and professional, the ball was dropped many times throughout our experience. My phone calls were forwarded to the wrong place, I was told a job was confirmed and then no one showed up or called, and I was never told that the outside trim for the curved window was a product they do not have and thus would put together haphazardly.”
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“Very good price and everything was as it was estimated. Work was done in a good time frame.”
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“I didn’t like the hard sell after the work was done in trying to get more work.”
“Power Home Remodeling has been professional, quick and incredibly efficient at what they do. I'm very satisfied with the work.”
“They came early. However, one of the doors they installed will not lock. We had work done on two properties. Two doors were installed and neither one of them locks. The doors are not square. We cannot get anyone back to correct the issue until December. So, I do want to recommend the company. They sold us on the warranty, and the warranty is BS.”
“From beginning to the end horrible experience, the salesperson didn’t tell the truth about window model and he told me that the windows are going to be measure with my frame hole, when the windows come we have a big holes in anyway around the window, They cover with a different color casing. The installer was cutting corners, he didn’t do a good job until I told him to do right, still he wants to do what he wants and talking with a nasty attitude(Charlie), the project manager didn’t solve my problems and didn’t answer my phone. Also I already pay for my windows and they didn’t finish, a service guy came and told me that he is going to call me next day to finish as soon they can. Three months after nobody call me. I don’t know when they are going to finish the caulk outside and change some screws. They didn’t give me the warranty and I call them a lot of time and the service department and the project manager don’t answer the phone.”
“It's just expensive.”
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“Very positive experience with Power for our window installs!”
“The power home rep. (salesman) answered all of our questions thoroughly, his presentation was very professional and friendly. Installation took place earlier than promised. Work was completed fast and professionally.”
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“I recommend people do not use Power Home Remodeling. I am completely unsatisfied with the work and regret using this company.”
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“I like the windows.”
“Their customer service is great, but the quality of their product is very poor.”
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“I think the company is incredible. They do it right, and it's beautiful when it's done. It's quality. I'm always impressed with them. We've done it all, including doors, windows, and gutters. I wouldn't trust anyone else. I'd highly recommend them.”
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“I am so disappointed and angry. They did come in a timely fashion, and they were quick and clean. However, once the finished the installation, they were ready to take off. They did not show me how to operate the windows. I had a problem with one of the windows and someone else had to come out and said it was a manufacture defect. I have had friends that used Anderson and the company called them asking if everything went well. I never got a call from Power. I had to call them and the guy that I talked to said it would be 15 months for the replacement window. They never thought to call me. I had to call them to find that out.”
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“It took longer than I thought it would to get my order done.”
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“Overall I am happy with the work performed by Power Home Remodeling. Their downfall is the lax approach to quality control in the manufacturing of their windows.”
“Overall experience is good, from from the sale, estimate process to installation. Quality windows at fair pricing. They hit their timing marks and are very reliable. We used them on three separate occasions for nearly all of our window replacements.”
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“I am satisfied with Power Home Remodeling. I have no complaints. I will probably replace the windows on my first story next.”
“I had a high expectations from Power Home Remodeling after the presentation. The execution of the work was then poorly done. The contractors working on the project were not good and in the end no one cleaned up the finished job. I am still waiting to hear back from the company.”
“The installers from Power Home Remodeling were professional and friendly. We were happy to have them in our home for the project.”
“When they came to show what they had, very thorough, friendly, and professional. When they came in they did their work, was clean, cleaned up their mess wonderfully. One of the best jobs we have had done here.”
“They were professional, on time, cleaned up nice, and did great work. I am happy.”
“We are very happy with our purchase and the workanship.”
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“I was extremely happy with Power Home Remodeling from beginning to end. That's why I recommended them!”
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“I chose Power Home Remodeling after interviewing several other companies for window installation in my house on the recommendation of a good friend who has been a client and had them work on several projects in her home. She was very happy with their service, installation and follow-up on any issues she may have had. I met with PHR in March and signed a contract to have the windows (9) installed in August. I found out that they would not be coming in August after I gave them a call two days before to confirm installation. The earliest that I could reschedule was not until October! There were 3 times that the contractors did not show up and the other times the workers came but were not able to complete the assigned work (which had been guaranteed to be done in 1 day). It was not until November that the work was finally completed. I had no problem or issues with the workers themselves (they were all hard working professionals) but the communication and follow-up from the front office and the project manager left a lot to be desired.”
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“You started installing my windows 18 months ago. I am told it will take another 15 months to get them finished. "Supply chain issues" is a bullshit excuse.”
“I am satisfied.”
“The workers were very nice, helpful, and efficient.”
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“Power Home Remodeling promised one thing and delivered another.”
“The work was done effectively and efficiently. The workers have all been friendly. They will stop periodically during the remodeling and ask if you have any questions or concerns.”
“They came out laid down carpet protection inside, put tarps down outside had trash cans. They started the work and when the job was finished you couldn't tell they had done anything no dirt or anything outside left”
“They were very professional, always on time, always kept me involved and posted on what was going on.”
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