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FEATURED REVIEWS
“What they did was fantastic! I had needed a roof for 38 years. I have a Cape Cod with a steep roof. They did a great job.”
“High quality windows! They really do reduce the outside noise. Very happy so far. Can't wait to see the difference in my energy bill as well.”
“Excellent experience with Sales Rep, PII appt, and install crew. We are thrilled with the product and the installation experience.”
“Everyone was very professional and all the installers who installed all my windows were very polite, did an amazing job and kept everything clean during and after the installation....no messes left behind.”
“The staff at every step was pretty friendly and charismatic. They had me hooked from the initial visit at my door. The salesperson was fun and the installers were great!”
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“What they did was fantastic! I had needed a roof for 38 years. I have a Cape Cod with a steep roof. They did a great job.”
“Salesman and customer service reps never get back to us. Never talk to the same person twice. Terrible customer service.”
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“The work was great, and the people were great. But, I had an issue with my windows and called for care service in April 18, 2023, and they said that the service will be scheduled for September 2023. All days until then for service schedules are booked... is that possible? Would that be a quality warranty service? The window is not closing properly and now when it rains I have to worry if the water will seep through and during the summer time, the AC will have to be working full time to accomodate that window issue.....”
“The sales people and work crew were very professional and pleasant. Issues I had were resolved quickly.”
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“Everything was perfect with their timeliness and manners.”
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“High quality windows! They really do reduce the outside noise. Very happy so far. Can't wait to see the difference in my energy bill as well.”
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“Excellent experience with Sales Rep, PII appt, and install crew. We are thrilled with the product and the installation experience.”
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“Everyone was very professional and all the installers who installed all my windows were very polite, did an amazing job and kept everything clean during and after the installation....no messes left behind.”
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“I was given an initial price from the original sales representative. A second inspection for proper measurements was conducted and the price was increased due to "alledged" work that needed to be completed. Day of installation, I noticed that the work I was told needed to be done and already charged for was not being completed properly. Upon pointing out my observations, the work was only partially completed according to original contract. I was advised that any unnecessary work that was not completed would be removed from my bill and a representative would contact me with the new contract and reduced price. I was never contacted and the price was never reduced.”
“Cost of project was considerably more than I could have gotten it for, will definitely get more estimates in the future”
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“They did an excellent job.”
“A piece of my siding came off at the beginning of March. They won't be back until the middle of April. It was just installed in November. I'm trying to figure out why it's taking so long to fix it after it fell off.”
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“The guys that did the job were professional. It was done in a timely manner, and it was done well. The windows are nice, they aren't foggy anymore.”
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“They were excellent!”
“Power Home Remodeling is doing a good job in many houses in the neighborhood.”
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“very professional- neat-all worked together as a team”
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“I will recommend but I will also warn people about the sign now nonsense,”
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“The staff at every step was pretty friendly and charismatic. They had me hooked from the initial visit at my door. The salesperson was fun and the installers were great!”
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“After waiting for so long to get new windows, I am very happy that we went with Power Home Remodeling. Their windows seem to be wonderful. It's nice not to feel air blowing when you walk by a window.”
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“I am likely to recommend Power Home Remodeling to a friend because I liked how they were true to all their words, timely, and very professional. I had to take my daughter to the doctor one day due to an emergency, and they finished up at my house and locked up for me.”
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“There were separate jobs completed by Power Home Remodeling. The way they responded the first time and talking to different people when calling, they all have different answers. There should be a constant person to talk to about the job, so the answer is consistent with the previous issue that was addressed. Having multiple people gives different answers and solutions, so there should be someone who is empathetic so that it benefits both sides and not just the business or the customer. It should be mutual so that it satisfies, as there can be problems that cannot be resolved, but the way they are handled is important. Sometimes there are issues where they cannot do anything, but at least they are with me. With the first job, the agent was not forthright and lied, saying that the company was capable of doing it. But in the end, I felt robbed. I wanted something with my siding, and they said it could not be done with the fascia. It was then done with my siding. They should have said that if I wanted that, I could have done the siding first. I am the customer, but just because I am the customer, they are the business. They benefited more because they did not give me the right advice on improvements for my house. I lost $5,000–6,000 because of that. It was a good job. It was the responsibility of the company and not the worker. If I wanted that, they could have said they could go ahead with gutters, soffit, and windows, so now I've done the renovations backwards. I am a nurse, and I give the best advice to my patients. They should give the best option to the customer. They could say we can do this if I want, the price could be good for a year, and the process would follow. I did it backwards. They should be forthright, and they should know because they are the experts. They are calling and asking how I feel about this, but how do I know what is called what and what it is? When I was talking to the agent, they asked about having it in writing, and I explained I do not record the conversations because it is done in good faith. It is their responsibility to make sure they understand me. The first time they said they called me, I did not record it because it was in good faith. The reason they put it in writing is that there are things they miss. That is something that happens when they are not honest and mislead the customer. The agent should be honest, and if they are not capable, they should say so and be honest in good faith.”
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“They are overall helpful. They did a really good job. My neighbors even commented on how efficient they were. They are a good company.”
“Very satisfied from beginning to now. The installation was done very well and organized. Everyone who came to our house was polite and respectful.”
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“Representatives were very informative about products, and quickly responded to any questions during the periods before the actual installments.”
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“I like the services provided by Power Home Remodeling. However, it was postponed a couple of times. Even a day earlier, they called to confirm the appointment but did not show up. It caused problems for our schedule. The services are good, but they should take better care of their timeliness.”
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“Door is great but I paid too much”
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“The quality of the material is good.”
“Love the quality and value.”
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“Sales team was polite (Avery was the solicitor, Ian the salesperson). After Ian's sales pitch and the pricing of the job, the expectations were very high for a quality product and a quality installation, but in my opinion, both of those marks were missed by a good margin. Our job consisted of 19 window replacements, a bay window installation, and 2 sliding glass door replacements. As you can imagine, it was not a small job in terms of price and it was estimated to be a two day job. There were a number of issues during and after installation and the overall experience has not lived up to expectations, in terms of the final product delivered.”
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“They were very efficient.”
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“Everyone we dealt with was great!!! This was a good decision for us!”
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