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“Power was very quick and efficient in everything they did.”
“They were very thorough explaining everything from the very beginning salespeople and appointments and installation!”
“The job they did was excellent. I was very pleased with their work. The financing process was great; the interest rates were very good. They did an excellent job.”
“I had a great experience until the QA/QC guy showed up after the attic insulation was completed. He kept trying to sell me on adding additional scope. I told him multiple times it was not in our budget but we would not take no for an answer. He finally left, then after a few minutes rang my doorbell again. He then asked me to come outside to show me parts of my trim that he recommended replacing. This was 2 hours after the quality was determined to be acceptable.”
“The window is excellent & efficient”
“Very knowledgeable, customer oriented and professional.”
“I like the windows! They're great!”
“Great service very professional”
“Power Home Remodeling was extremely professional and always in daily contact, and I was very comfortable working with the company.”
“Good materials and craftsmanship in construction.”
“The power install team did a very nice job. They had to replace our two-story windows on the back of our home, which are very heavy and the showpiece of our home. Fortunately, the install was fast, efficient and they did a nice job of cleaning the space when they were complete.”
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“*** For the gutter job, I had to call many times - 8, I believe - to get someone to return and fix the job that was done. When the appointment was finally made, they did not arrive which meant more phone calls. When finally they arrived, a different crew that originally did the work, they did the best they could to fix the problem but it still looks lousy.”
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“Excellent customer service. Installers completed job with attention to detail. Quality work. Very pleased’”
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“Very detailed on all instructions and explaining their process of installation of windows”
“I will definitely recommend Power Home remodeling, I am very pleased with the results and would confidently recommend this company to anyone seeking reliable, professional windows replacement services”
“Everything looks beautiful and it was done in a day.”
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“Price is a big factor,”
“Quality of windows and quality of installation”
“Everything was perfect, like they said beautiful windows!”
“Customer service and the quality of work they performed. I would definitely recommend power for anyone one that needs windows.”
“They are supposed to come back and put in some window materials.”
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“Quality products. Lack of follow up post completion. Had a quality assurance appointment after day 1, basically to sell us windows. Then no quality assurance appointment after the project.”
“Supposed quality check turned into a pressured sales tactic and I felt pushed into an agreement that wasn't favorable after all the number crunching and "special discounts" for this and that. They weren't discounts when I was able to run through the pricing on my own and at a speed I could grasp everything. Yep, I know I agreed to it in the end, and that's on me. I just think you have really good salesmen that can talk their way into getting the customer to agree with just about anything. Just left me with a bad taste in my mouth in the end. I mean $15000 for gutters is way over what a really good gutter would typically run. Wouldn't you agree? I would not recommend a friend to get taken advantage of.”
“Presale and sales told a great story. Once work completed, not responsive to issues that mattered a lot to me. I call it ‘cut and run’.”
“Let's see how Power Home handles and resolve the problems we are currently experiencing”
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“Quality Assurance Manager Stephen Duncan told me take he was going to have a repair done on my new sliding glass door screen door adjusted and hasn’t gotten back to me with an appointment date and time.”
“Very unprofessional install”
“I had a mixed experience. The quality of the product is certainly good. But my experiences with being upsold regarding a radiant barrier left a bad taste in my mouth about Power. I can understand that the agent I worked with believed there was a problem and believed in Power’s solution, but the sales tactics used felt very uncomfortable looking back on it. So while everyone was very helpful, I don’t know if I feel like I could in confidence guarantee a fair experience for someone I would recommend to.”
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“Everything went exactly like we discussed from start to finish.”
“We had great customer service from the first representative to the last one!”
“Love having the app so that we can check all photos that were taken and the quality of work was very good.”
“They were excellent and all was good.”
“None that i saw , they was and work very professional all area”
“The workers were very polite and did their jobs well!”
“Power Home Remodeling was very responsible and attentive. The work was well done in moderate time.”
“Would recommend the products and company.”
“The people that did my siding did a great job”
“I am not sure which team this survey is for. Windows, door, or gutters so I am going to assume all 3”
“Get job with the installation and the clean up.”
“Timeliness, preprocess and onsite communication, workmanship, appearance and quality of product, and post installation cleanup, checked all our great boxes for for an excellent install.”
“Professional”
“Friendly, knowledgeable, prompt to appointments”
“I like their products and when I needed to replace a damaged window they were easy to work with.”
“Quality”
“All 3 teams worked together seamlessly. Everyone was professional and positive. We particularly appreciated the final walk-through. We were shown how to open and close every window and operate the screens. They left our home and driveway clean in a single day! Amazing!”
“Good quality product”
“Everything”
“Prices are high, quality is good, and mostly we are satisfied with what we have received.”
“We have done business with Power twice. We found them at a Home Event. The seller who came to our home stayed for 4 plus hours so he could get a sale. He would not take no for an answer and kept returning with other lower offers. First were our windows, which was done in 2 parts. The second project was our front door. The quality of the work and product were great. With the second round of windows, the workers left a bit of a mess. After the installation is complete there is a quality inspector that comes and they seem to also need to add that they are also salesman, because before they leave they try selling another project. They mention they are not commissioned like the initial sellers and that they are salaried, but yet they are still trying to sell another product and try to lower the current project cost with the possible new project cost. Clearly, some tactic here and should just be done all at the beginning. The problem we had was that after the windows were complete ( the very first set) we found a split in our wall. When we had an opportunity to contact about the concern, the issue was resolved by requesting pictures and getting opinions of a group of workers. They call one of us to state the issue would not be resolved and it was not the company’s fault and then a voicemail was left on the other spouse’s phone. There was no one that actually physically came out to check the issue, which shows a problem with the customer service after a project is done. There are multiple workers throughout the metroplex that someone could have came out for a few minutes to check it out.”
“I don't love the "sign today at this price" approach. It feels like a lot of pressure to make such a costly decision. Although effective, the door-to-door salesman tactic really is intrusive. I really hope that someone will address the appearance issues I have instead of letting them go with no solution.”
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“Full scope of work not completed. Called and they told me to submit photos. I did and have nbeard nothing back. Feeling ripped off.”
