“I think the introduction to the product was good and the materials used were adequate.”

“The installers were lovely. Professional, friendly, clean and quick”

“I would like to recognize Ricardo for his exceptional service. He was the subcontractor and head installer for the siding and the gutters.”

“Their professionalism was great. They were very polite.”

“The installer was very professional, friendly and knowledgeable. The salesman was also very helpful he was able to match my new bathroom to my new tile.”

“Chris Collins (design consultant) knew his stuff. He was really understanding and didn't push me. Most people don't like to make forced decisions on the spot, but he had a way of easing one into it. He gave me all the information I needed to make that decision. He followed up with several calls after installation to make sure I was happy. Great Job!!!”

“Excellent product & installation”

“The Roof looks absolutely beautiful the workmanship was excellent and what truly sold me on the company was the lifetime warranty of the supplies, labor, workmanship and the fact the warranty of the roof is transferable and not prorated.”

“Everyone”

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“So far, the quality and the appearance of the windows is excellent. The head crewmember tried very hard to make me happy. NEWPRO has not done the same.”

“The windows are of good quality (although time is the real test of quality) and were less expensive than better known competitors. The sales crew however puts immense pressure on buyers (i.e. If you buy today, the price is xxx. But that is today only). When I asked the sales office to pause my order on the day the first business day the order was placed, they said it was too late because the factory already started processing my order. Not sure how that was possible because when my order came in two months late, they actually blamed it on the factory not able to keep up with the orders. More transparency from those in the office and field sales team would go a long way. I don't think I'd recommend the Woburn office to work with any of my local friends or family as they only cared about locking my order down (i.e. the service was mediocre at best). the installers were nice guys and did the work on the day they were supposed to (of course that was after the original day was postponed for two months)”

“I was most satisfied with getting the project done in one day.”

“I would like to recognize the installer for his exceptional service.”

“For the previous reasons. Although I am not faulting the crew for the item missing, I can't recommend them.”

“I am most satisfied with their communication.”

“I would like to recognize Jody and David.”

“They put windows in and bathroom.”

“I would like to recognize Marko Bicalho at NEWPRO for his exceptional service. He was the siding installer and he was very good. He communicated very well and everything. He communicated very well what he was doing. He answered all of my questions because I am a question person. I question stuff like, 'Why is this, this and why is this, that?' He answered all of my questions and any issues or things that came up, he corrected them. He was very good! His crew was good. They were exceptional. They were hardworking. From the time they got here to the time they stopped, they worked hard. They were constantly working. They weren't on the cell phone like you see some people do. They were very professional, pleasant and friendly. He and his crew were very good.”

“My installer was great. I would recognize him. Ryan was great, too.”

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“Denis & Erik”

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“The installer, Matt, was very professional and personable!! I was very impressed and confident that the process would be done well.”

“Will, the salesman who sold us the service, and Mike and Mark who did the install. Mike did an outstanding job converting our tub and shower enclosure.”

“Yes, David and Keith Couturier, the installers.”

“The contractors were very nice and professional and clean.”

“Everybody did their job.”

“The installed was very professional and honest.”

“Matt Giordano, the installer. He stayed and finished the job and was very professional”

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“Eric C was a really great worker.”

“Pretty much everyone I dealt with was great.”

“I would like to recognize the two installers for their exceptional service. I think it was a father and son team.”

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“I am most satisfied in all areas.”

“I was satisfied with most everything.”

“I would like to recognize the design consultant for their exceptional service.”

“I think they were all good. Jeff was great. The installers for the siding were great. Jeff was the supervisor. They were all great. The secretary in the office that set up the appointment was good too. She was friendly and cooperative. Everyone was good.”

“I was satisfied with the finished product and because it came out very nice. I am happy with it”

“Our salesman from NEWPRO was great. He was very good!”

“I was most satisfied with the professionalism and how great the product looked.”

“I was most satisfied with their professionalism and the work ethic of the installing crew. They did a great job and they finished as fast as they could and kept their work area clean, cleaner than when they arrived.”

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“The installer was courteous and polite, but the material doesn't fit and the installer said he couldn't do what I wanted because he did not have time.”

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“Dave the installer and I think it was Sam. Both courteous and professional.”

“Tech/sales staff.”

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“I would like to recognize the installer, but I don't know his name. He did a good job.”

“All the crew who came to my house to complete my project. They were all amazing”

“The person who installed the bathroom cleaned after the job. No sign that he was working there earlier that day.”

“The look and quality of the windows are great. We had leaks and drafts and we don't anymore. They are also very easy to open/close.”

“Their communication was tremendous, everyone was invested in making sure our project was executed successfully and we were informed every step.”

“Everyone is great.”

“Everything went smoothly and without huge mess in our living room”

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“I would like to recognize the representative that discussed the windows with me, he was very good.”

“I am most satisfied with the product.”

“I am most satisfied with the job itself. The materials are great. They finished in 5 days when I was quoted 7-10. They had a full crew.”

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“I would like to recognize the two guys that came over the second time around to fix a lot of the problems.”

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“Eli was wonderful and sang while he worked, which we loved!”

“Eddie the installer was awesome! He was alone and worked for 11 hours to get the job done in one day. he never took a break. He was very professional and he cleaned up his mess.”

“..the back office as far as communication has been great.”

“I would like to recognize everyone we dealt with. The crew and the salesman, Nelson all did a wonderful job.”

“They were all very nice, polite, and they were good to us. There were two sets of sales people. They did a very good job of letting us know what we could get and how it would work. The workers were very nice as well.”

“Rob De Nardo, Jim Peacock, Bill Palmer Dan Marco &crew Melissa”

“John the representative was helpful and professional”

“I would like to recognize the father and son installation crew. I think they go by the name of the Dennis Boys from Rhode Island.”

“I would like to recognize the whole team from top to bottom for their exceptional service. Everyone was very professional and well represented the company.”

“I would recognize the installer, Edward. He did a fantastic job.”

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“Everyone was great”

“Sales team was excellent”

“Ryan Powers - excellent presentation on the product, he is professional and informative. Love this guy!”

“All people involved wanted to ensure they met our expectations and provided best solution.”

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“The installer.”

“The design is what we had agreed on and it looks exactly like it.”

“I was most satisfied with everything all around! Everything was good, done right, was perfect, and I had no complaints.”

“The installation crew was great. Everyone did a great job.”

“I was most satisfied with the look of the windows and the quality. It is incredible.”

“I would like to recognize Shane, Dan, and Melony. She was helpful and got back to me. She told me she would install them herself if she could.”

“I would like to recognize Andrea, who followed up on the phone. She was good at keeping me in the loop and following up. I appreciated that.”

“Installation was great. Installer was polite, competent and he was able to adjust to a few issues we had in the bathroom. It might not have turned out as well with the finish work if someone less competent had done the installation. Brad Thompson kept us up to date with install and order after we finally had submitted new choices. We were given gift cards to make up for the shower door error.”

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“Clint Mauche my salesman and Denis and Alex the installers”

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“Installers”