NEWPRO Home Improvement Solutions
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.6 out of 5 stars based on 1488 customer surveys conducted through Our Research Partners.
5
1252
4
25
3
113
2
53
1
45
4th year as a Best Pick Call
"For over 75 years, three generations, same-family owned and operated, NEWPRO is committed to deliver an exceptional customer journey. You can expect a home improvement partner with NEWPRO. Fast, convenient, hassle- and worry-free are synonymous with the NEWPRO name."

Anthony Cogliani | President & COO
Company Information
Services Offered
NEWPRO offers energy-efficient replacement windows with double- and triple-pane options for a variety of budgets as well as sliding glass doors and front entry door systems. The company also offers roofing, siding, bath and shower systems, and walk-in baths.
Warranty
NEWPRO offers warranties up to 50 years with transferability.
Company History
Founded in 1945, the company is three generations, same-family owned and operated.
Distinctions
The company was named one of Inc. magazine's Best Places to Work in 2019 and received the 2019 Family Business Award for mid-sized business of the year.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information
NEWPRO offers the NEWPROmax window series.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
26 Cedar Street
Woburn, MA 01801
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 1:00 pm
Sun
9:00 am - 1:00 pm
Licenses
HIC 146589, CS-110763

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.6 out of 5 stars based on 1488 customer surveys conducted through Our Research Partners.
5
1252
4
25
3
113
2
53
1
45
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/17/2022

“NEWPRO was very efficient and quickly rectified the problem.”

Review by
04/19/2022

“The oh was done correctly and beat expectations in service and quality. Thank you”

Review by
04/10/2022

No review comments provided

Review by
04/09/2022

“I was a little disappointed how much smaller the windows were. I didn’t realize the insets would make them that small.”

Review by
04/09/2022

No review comments provided

Review by
04/09/2022

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Review by
04/08/2022

“They installed some windows. They are very good windows. They are really tight. We used to get a lot of cold in the room and that doesn't happen anymore. They are good quality windows.”

Review by
04/08/2022

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04/08/2022

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04/08/2022

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04/08/2022

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Review by
04/07/2022

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Review by
04/07/2022

“It was absolutely wonderful.”

Review by
04/07/2022

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04/07/2022

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04/07/2022

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04/07/2022

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Review by
04/07/2022

“They very professional, cleaned up after themselves and the product is a nice, sturdy, product.”

Review by
04/06/2022

“The price was great with no pressure sales. The workers arrived on time, did a great job, and left the area clean.”

Review by
04/05/2022

No review comments provided

Review by
04/05/2022

“Agree”

Review by
04/05/2022

“I have been dealing with NEWPRO for 30 years, and I'm happy with them.”

Review by
04/04/2022

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Review by
04/04/2022

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Review by
04/04/2022

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Review by
04/02/2022

“The professionalism from everyone that I came in contact with was exceptional. The team arrived on time each day despite bad weather and never once complained. They answered all my questions and if there was something I wasn't happy with, it was fixed immediately on the spot. Everyday the areas were cleaned up and it was like they had not been there. I would recommend NEWPRO to anyone I come in contact with and I thank them for excellent job on my siding and new windows.”

Review by
03/29/2022

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Review by
03/29/2022

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03/29/2022

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Review by
03/28/2022

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03/28/2022

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03/28/2022

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Review by
03/28/2022

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Review by
03/27/2022

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Review by
03/26/2022

“We have already had 3 projects done with Newpro. This is the 4th project with the company, and we are absolutely satisfied with Newpro. They have perfect quality, and they are extremely professional and quick, and their product is real. They are always available to answer questions. We don't have to worry about them finding contractors; they are in and out, fast, professional, and we are totally satisfied.”

Review by
03/26/2022

“These people worked in the most horrific conditions, 4 or 5 snow storms, 50 mile winds, worked every day, very hard workers and very conscientious. I am very pleased with them, Hard to find anybody who does that.”

Review by
03/24/2022

No review comments provided

Review by
03/24/2022

“Everyone was polite, respectful, and kept us apprised of the estimated installation time in a very challenging situation.”

Review by
03/24/2022

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Review by
03/24/2022

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Review by
03/24/2022

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Review by
03/23/2022

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Review by
03/22/2022

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Review by
03/19/2022

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Review by
03/18/2022

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Review by
03/17/2022

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Review by
03/17/2022

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Review by
03/16/2022

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Review by
03/16/2022

“Yes the quality and warrant is great”

Review by
03/15/2022

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Review by
03/15/2022

“Great people and products. Helpful scheduling.”

Review by
03/15/2022

No review comments provided

Review by
03/15/2022

“Communication was unimpressive, it required numerous calls to get any information about when our installation would occur. Granted, we have a historic home and the city was slow to respond according to our representative but it took 6 months and even then the information was sparse. After installation I had some questions about the windows that went unanswered after several emails. The installers were efficient and professional and made every effort to clean up but other than that it seemed once they had our money they didn't care.”

Review by
03/12/2022

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Review by
03/09/2022

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Review by
03/07/2022

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Review by
03/07/2022

“There are a couple of things that still need to be completed by NEWPRO for our project.”

Review by
03/07/2022

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Review by
03/07/2022

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Review by
03/07/2022

“Very professional from start to completion. Don't trust your door installs with a General Contractor - go to someone who specializes in the product along with the installation and you will notice the difference!”

Review by
03/07/2022

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Review by
03/05/2022

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Review by
03/05/2022

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Review by
03/05/2022

“I only gave them a four, because they kept changing the installment date.”

Review by
03/04/2022

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03/04/2022

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03/03/2022

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03/03/2022

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03/03/2022

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Review by
03/03/2022

“The quality of the product is very good and the installation performed by Mike and Jon was superior.”

Review by
03/03/2022

“Entire process was satisfactory.”

Review by
03/03/2022

“The installers were friendly and hard working. They certainly knew what they we’re doing. They worked non stop till the job was completed.”

Review by
03/03/2022

“Great quality windows, great job.”

Review by
03/02/2022

No review comments provided

Review by
03/02/2022

“It was a pleasure working with them because they were professional, and the house looks great! James, the salesman, was very professional and accommodating. He showed us all of our options and had samples. He worked with us on pricing, and he gave us all of our options. Todd, the project manager, was in contact with me all the time if the crew had questions. Also, if I had questions he would return my call quickly, if he didn't answer.”

Review by
03/01/2022

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Review by
02/28/2022

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Review by
02/28/2022

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Review by
02/28/2022

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Review by
02/25/2022

“The process was very easy. The team did a great job with the installation. The pricing was fair, and I was very happy with the end result.”

Review by
02/24/2022

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Review by
02/24/2022

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Review by
02/24/2022

“They did great work, and I am happy with them.”

Review by
02/23/2022

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Review by
02/23/2022

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Review by
02/23/2022

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Review by
02/23/2022

“Despite the wealth of information to be found on the Internet these days, I always have some misgivings whenever we need major services for our home using an unfamiliar (to us) company. I can say that Newpro not only dispelled these fears but exceeded our expectations. We had to replace all 18 of our old windows, not a small or inexpensive project. The design and installation crew were exemplary, and we are very satisfied with the look and function of our new windows.”

Review by
02/23/2022

“I live in historical home with original house (built 1780) and then newer addition (around 1830). Had windows installed in both sections.They had to deal with slanted windowsills and different window dimensions. They handled them with ease. Our choice of black on windows outside fits perfectly with original windows.Thanks for great job-tight fit and amazing cleanup. Our original salesperson showed up on day of install-nice confidence to see him follow thru from initial sales call to finish.”

Review by
02/22/2022

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Review by
02/22/2022

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Review by
02/22/2022

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Review by
02/22/2022

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Review by
02/21/2022

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Review by
02/21/2022

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Review by
02/21/2022

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Review by
02/21/2022

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Review by
02/20/2022

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Review by
02/19/2022

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Review by
02/19/2022

“Good follow-up along the way. Delay due to Covid and parts received is understandable. Was informed in timely manner and was happy with end result.”

Review by
02/18/2022

No review comments provided

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