What services does Rite Window offer?

Rite Window Reviews - Window & Door Replacement in Boston, MA

About this company

"Rite Window has built a strong legacy of customer satisfaction and service since its founding in August 2000. Over the years, we've proudly helped more than 40,000 homeowners across New England improve their homes. Our commitment is simple: Deliver exceptional products, professionally installed, for the right price."

— Ted Castonguay, Founder

License

HIC 212123, CS-070253

Ratings & Reviews

Compiled Score:

Rite Window has received 4.5 out of 5 stars based on 324 customer reviews. Learn about Our Research Process.

265

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Jessica Henderson

2 months ago

Rite Window did a beautiful job replacing the 40 year old windows and exterior doors on my single family home. Judi, the Sales Rep, and Phil, the Project Manager, were very responsive to my questions as a first time homeowner. The installation crew was also stellar. I highly recommend Rite Windows.

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Peter Kingman

6 months ago

Rite Window did a great job with removal of my 105 year old wooden windows plus 50 year old aluminum storm windows and the install of new modern double hung double pane windows. Wonderful people and job. They did 29 windows in 2 & 1/2 days. Amazing.

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Elizabeth Montgomery

7 months ago

Rite Window did an incredible job installing my new Kohler shower and bath through the partnership with Costco. I highly recommend them. The entire experience was great and I LOVE my new shower and bath!

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Mark B. Pover

5 months ago

I highly recommend Rite Window for your window replacement needs. They were less half the price of other “Top Companies”, made the financing easy, and have more than double the warranty of the other companies we had quoted. They installed 14 windows all in one day, including a massive Bay Window. We will have recommending them to all family and friends forever AND going back when we need to install new front and patio doors.

Verified Google Review

Sam Balter

2 weeks ago

Ritewindow did a good job of installing my windows but was poorly informed when it came to Mass Saves Rebates program resulting in errors on their end that have cost me substantial money. They repeatedly told me that my windows qualified for rebates causing me to opt for a higher priced installation. After numerous back and forth interactions between Mass Saves and Ritewindow it was clear they did not in fact qualify. Ritewindow mislead me. Additionally they provided incorrect information about financing through the Mass Saves programs and took specific actions that prevented me from using Mass Saves loans. The quality of the windows is good and the installation process was smooth but from my experience they were sloppy and unreliable in other areas.

Verified Google Review

"I called them, and I have not received an answer. We had extra shingles. I asked if I could buy them. The man said that they would be sent to a surplus store in Randolf. I am doing my bathroom. I wanted to know the place where there are surplus items. I believe the man's name was Tom. He was the manager there. They said he would call me the next day. I do not have any record of him calling. I wanted to know if he could help me. They told me that I had eighteen months to pay it off. I got a notice that the balance must be paid by December before the interest is added. I am going to pay it off. I did not appreciate that."

Plymouth, MA Homeowner

No review comments provided

Malden, MA Homeowner

"Their sales team might need some more training. Initially I met with a very seasoned representative, but he has left the company. The new guy was very green. There were some nail holes. Depending on who did the window, some guys filled the nail holes, and some did not. It would've been nice if all the guys filled the nail holes."

Westford, MA Homeowner

"I would like to say, the windows I was told would quiet my house have not. I bought 18 assuming my house would be quieter than it is. Rite Window is a great company."

Stoughton, MA Homeowner

"They did a great job. They did exactly what they said they would. I was happy!"

Franklin, MA Homeowner

"There was one thing that they haven't followed up on. They were supposed to get me a different screen for the sliding door."

Lynn, MA Homeowner

"The service was spot on, and the windows were installed exactly as they said. They were a lot cheaper than other companies I went to."

Arlington, MA Homeowner

"Everything went great and smooth. They have a great price."

Amesbury, MA Homeowner

"They did a nice job, and I am very happy with the results."

West Boylston, MA Homeowner

"The people were pleasant, but I feel that the slider could have been put in better than it was. I feel that the job was not done as good as it could have been. We are getting a lot of wind coming in through the windows. They were also supposed to come and fix the screen door, but did not come back. The job kept getting delayed, but once they came in for the install, it was quick."

Boston, MA Homeowner

No review comments provided

Saugus, MA Homeowner

No review comments provided

Weymouth, MA Homeowner

"Everything went great!"

Lancaster, MA Homeowner

"There was only one work that I thought was condescending, and I asked him not to come back. All of the workers were pleasant, but they couldn't seem to get the door to work properly. Initially they installed the door, and it did not work properly. The handle did not work. They went through this whole process to evaluate the door. They then gave me a new door, and it was OK, but they painted the door the wrong color. The handle didn't work, and they had to come out several times for that. The initial installation was about 8-9 months ago."

Dedham, MA Homeowner

No review comments provided

Everett, MA Homeowner

"We're happy with everything."

Andover, MA Homeowner

"I was very pleased with Patrick. He was very knowledgeable, and everything he said would happen, did. Phil, his installer, also did a good job."

East Bridgewater, MA Homeowner

"I would recommend them wholeheartedly to anyone."

Fall River, MA Homeowner

"I'm completely happy with the product and service."

Stoneham, MA Homeowner

No review comments provided

Hanover, MA Homeowner

"I'm thinking of having some more windows replaced. I may give them a call for an estimate."

Quincy, MA Homeowner

No review comments provided

Lawrence, MA Homeowner

"I had two times I had Rite Window come. They did leave, the first time, without cleaning up, and they bumped my wall and left a scuff in my wall. The second time around was better."

Seekonk, MA Homeowner

"It was great working with the company. My work was done during busy season, but they were prompt. I am thinking of calling the company back."

Ashland, MA Homeowner

Service Area

Rite Window serves 112 cities in the Boston area.

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Cities Served

Acton, Allston, Andover, Arlington, Ashland, Auburndale, Babson Park, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Canton, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dedham, Dorchester, Dorchester Center, Dover, East Walpole, Everett, Fayville, Framingham, Georgetown, Groveland, Hanscom Afb, Hathorne, Holliston, Hopkinton, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Marlborough, Mattapan, Maynard, Medfield, Medford, Melrose, Middleton, Millis, Milton, Nahant, Natick, Needham, Needham Heights, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, Norfolk, North Andover, North Reading, Norwood, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Roxbury, Roxbury Crossing, Salem, Saugus, Sharon, Sherborn, Somerville, South Hamilton, Southborough, Stoneham, Stoughton, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Waban, Wakefield, Walpole, Waltham, Watertown, Wayland, Wellesley, Wellesley Hills, Wenham, West Newton, West Roxbury, Weston, Westwood, Wilmington, Winchester, Winthrop, Woburn

Rite Window installs energy-efficient replacement windows and entry and patio doors in a variety of customizable options and features. Please note that Rite Window does not offer repair work.

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