A & A Services Home Improvement
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A & A Services Home Improvement has received 4.9 out of 5 stars based on 143 customer surveys conducted through GuildQuality.
5
127
4
14
3
0
2
2
1
0
6th year as a Best Pick Call
"Since 1982, A & A Services has built its reputation on 100 percent customer satisfaction by installing the highest-quality products and providing service that is truly 'A Grade Above.' With most of our work coming from referrals and repeat customers, you can be assured that we are consistent, trustworthy, and true to our word."

Chris Zorzy | President
Company Information
Services Offered
A & A Services offers energy-efficient window and door installation services. The company provides window products, such as double-hung, casement, bay, and bow windows, and replaces patio, entry, and French doors.
Minimum Job
A four-window minimum is required.
Warranty
A & A Services offers a ten-year labor warranty on installations and honors manufacturers' lifetime warranties.
Company History
The company was started in 1982 by Chris Zorzy, who has 39 years of industry experience.
Distinctions
A & A Services is a member of the National Association of Home Builders (NAHB), the Certified Contractors Network (CCN), and the North Shore and Salem Chambers of Commerce.
Additional Information
The company carries products by Sunrise, Therma-Tru, Harvey Building Products, ProVia, Andersen, and Marvin.
Areas Served
Andover, Beverly, Burlington, Danvers, Lynn, Marblehead, Peabody, Salem, Swampscott, Woburn
Address
115 North Street
Salem, MA 01970
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 101609, CS-057733

Compiled Score:

A & A Services Home Improvement has received 4.9 out of 5 stars based on 143 customer surveys conducted through GuildQuality.
5
127
4
14
3
0
2
2
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
03/02/2021

“I would like to recognize Scott and Willie for their exceptional service.”

Review by
03/02/2021

“The guys who installed our windows were awesome. Shawn Leddy was great to work with, as is the team that handled the siding. I know they were a contracted crew, but they were great as well.”

Review by
03/02/2021

“They are extremely professional, timely, and prompt.”

Review by
03/02/2021

“When A&A services acame to my hoem to rep a storm door matt was wonderful when he came to my house and helped me pcik out what was good for my house hwne gm Kne came to inst the door not nly was it quick and prof but he was very clean there was not one bit of vidence somebody had been working in my ouse it looked like the back door was just new ev was done very well.”

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

“Their uncommonly trustworthy and professional team did an exception job.”

Review by
03/02/2021

“It was good all the way around.”

Review by
02/24/2021

“They met or exceeded my expectations by sending me a statement to use for my income tax energy credit.”

Review by
02/19/2021

“Everyone did a great job.”

Review by
02/18/2021

“I would like to recognize Ed at A&A Service for exceptional service.”

Review by
02/18/2021

“They were all exceptional. They are so polite and clean. They leave this place spotless, cleaner than when they get here. Shawn explains any questions I have, if I don't understand he will draw pictures and takes the time to explain them to me.”

Review by
02/18/2021

“The owner, Chris, was exceptional and does a lot of charity work at the Boys & Girls Club.”

Review by
02/17/2021

“A&A Services was excellent. They provided information before hand. They payed attention to what was given and the execution of their work was very professional. They were very courteous and answered any questions that we had. The follow up service has been excellent as well.”

Review by
02/17/2021

“The salesman was very communicative. He did good as far as getting the job set up, and following up after the fact.”

Review by
02/17/2021

“The crew did a great job.”

Review by
02/17/2021

“I'd like to recognize Ed Berg for his exceptional service.”

Review by
02/17/2021

“I'd like to recognize Shawn Muddy from A&A Services for his exceptional service. He did a great job.”

Review by
02/17/2021

“Ed was great. He was the salesperson.”

Review by
02/17/2021

“They were a good team that had fast, friendly service and excellent clean up.”

Review by
02/17/2021

“A&A Services do spectacular work and their service in top-notch. I have recommended A&A Services to friends in the past.”

Review by
02/17/2021

“I'd like to recognize Ed Berg for their exceptional service.”

Review by
02/17/2021

“Their response time for questions, adhering to the scheduled completion time, and friendliness of the installation staff were all great.”

Review by
02/17/2021

No review comments provided

Review by
02/17/2021

“I'd like to recognize Ed Berg for their exceptional service. He always makes sure our project goes according to plan.”

Review by
02/17/2021

“A&A Services showed up on time, were professional and cleaned up after themselves.”

Review by
02/17/2021

“I would like to recognize our salesman from A&A Services for his exceptional service.”

Review by
02/17/2021

“I find A&A Services to be extremely professional, efficient, personable, and they wanted to work with me to accomplish what I needed to have done.”

Review by
02/17/2021

“The owner was excellent. The gentleman that went over the project with us was very good.”

Review by
02/17/2021

“They always met my expectations. Based on my earliest experience with them, I expected them to do well, and they have never disappointed me.”

Review by
06/12/2019

“I am most satisfied with everything. They did a great job.”

Review by
05/23/2019

“Ed was great.”

Review by
05/23/2019

“Matt Hanson and John O'Leary should both be recognized.”

Review by
05/01/2019

“Again as with previous projects, the work was done in a very professional manner.”

Review by
03/05/2019

“I was very pleased with the service.”

Review by
03/05/2019

“I think because they responded so quickly and so professionally to the question that we had.”

Review by
03/05/2019

“I was very pleased with the service.”

Review by
03/05/2019

“I think because they responded so quickly and so professionally to the question that we had.”

Review by
03/05/2019

No review comments provided

Review by
03/05/2019

No review comments provided

Review by
02/26/2019

“A & A Services was great!”

Review by
02/26/2019

“I was not home at the time, so I don't know any of them.”

Review by
02/26/2019

“A & A Services was great!”

Review by
02/26/2019

No review comments provided

Review by
02/23/2019

No review comments provided

Review by
02/23/2019

“Chris Z.”

Review by
02/22/2019

“SEAN”

Review by
02/22/2019

“Ed Burge, Jos?”

Review by
02/22/2019

“Always adheres to the schedule (HUGE. Contractors are known to start the job and then disappear. This NEVER happens with A&A.) Also A&A always cleans up. This also is not the norm with contractors.”

Review by
02/22/2019

No review comments provided

Review by
02/21/2019

“I am completely satisfied. Ed is coming Monday to look at one of my windows. They are just good. The communication was the best.”

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

“I am completely satisfied. Ed is coming Monday to look at one of my windows. They are just good. The communication was the best.”

Review by
02/21/2019

“With everything.”

Review by
02/17/2019

No review comments provided

Review by
02/17/2019

No review comments provided

Review by
02/16/2019

No review comments provided

Review by
02/16/2019

No review comments provided

Review by
02/16/2019

“The whole work crew, did a great job working together to accomplish the job in a timely manner.”

Review by
02/16/2019

“The whole work crew, did a great job working together to accomplish the job in a timely manner.”

Review by
02/15/2019

“Ed was wonderful. The crews very professional and did exceptional work. Great customer service and follow Up!”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“Sean Luddy was very professional and helpful”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“I am very satisfied with A & A Service. I had them 3 times to do work because I know the work is done right.”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“Ed Burge”

Review by
02/15/2019

“Everyone I speak to or meet with as receptionist, sales man, and installation team.”

Review by
02/15/2019

“Ed was wonderful. The crews very professional and did exceptional work. Great customer service and follow Up!”

Review by
02/15/2019

“Sean Luddy”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“Sean Luddy was very professional and helpful”

Review by
02/15/2019

“Sean Luddy was very helpful and insightful in estimating the project and explaining what was required.”

Review by
02/15/2019

“Sean Luddy was very helpful and insightful in estimating the project and explaining what was required.”

Review by
02/13/2019

“We are very satisfied with the quality of their work!”

Review by
02/13/2019

“They did exactly what was discussed.”

Review by
02/13/2019

“They worked as a team.”

Review by
02/13/2019

“We are very satisfied with the quality of their work!”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“They did exactly what they said they would do.”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“They were just very professional and quick. They cleaned up after themselves and they were very polite.”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“They were just very professional and quick. They cleaned up after themselves and they were very polite.”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“They did sliding doors several years back. Also did window replacement, and assisted putting the AC unit back in one of the windows and making sure it was secure.”

Review by
02/11/2019

“I would like to recognize them all for their exceptional service, everyone was wonderful.”

Review by
02/11/2019

“Yes the supervisor on the job. I cannot remember his name right now my age is killing me lol. He went above and beyond. He checked everything to make sure it was ok. He came back the next day to make sure we were satisfied. Good man”

Review by
02/11/2019

“Their work has always exceeded my expectations, so I have been very happy to recommend them to my neighbors and friends.”

Review by
02/11/2019

“They did a great job with the installment.”

Review by
02/11/2019

“We were satisfied with everything they did!”

Review by
02/11/2019

“I have been using A & A Services for years. I am so grateful for all they have done.”

Review by
02/11/2019

“They met all of my expectations. They take great pride in the work that they do and they do an excellent job. That is why we keep going back to them.”

Review by
02/11/2019

“We love them! They are courteous and clean, we recommend the to everybody! They are great on follow-ups and have great customer service.”

Review by
02/11/2019

“I would like to recognize them all for their exceptional service, everyone was wonderful.”

Review by
02/11/2019

“Yes the supervisor on the job. I cannot remember his name right now my age is killing me lol. He went above and beyond. He checked everything to make sure it was ok. He came back the next day to make sure we were satisfied. Good man”

Review by
02/11/2019

“We were satisfied with everything they did!”

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