“Sales representative was very informative without being aggressive. Measuring tech was very pleasant and knowledgeable. Installers were helpful and did a nice job.”
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“The man who put the windows in were top notch cleaned as they went the problem was they put in a window that was broken and they said they will tell them back at the shop or somebody dropped the ball and I still have a broken window from June 7 Trying to talk to somebody who was nearly impossible. Emailed three or four times no answer when we get a person and they don’t know what we’re talking about not sure if been resolved yet.”
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“Workers were friendly and knew what they were doing. They cleaned up anything that needed to be cleaned.”
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“Great company takes care of customers”
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“The process was easy. Everyone was responsive, and the installation was really fast.”
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“They had excellent prices and good service.”
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“They were great. The windows are great. The workers were great. I am very happy with everything.”
“Workman arrived early and did an superb job”
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“No I wouldn’t”
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“One window was broken and still haven’t heard from anyone about the replacement and some of the windows had little cracks on the molding part… all have to be cleaned”
“Excellent job, reasonable price”
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“Sam was friendly, great to work with, and was not a high pressure sales person. He was very helpful and applied all discounts that we qualified for. The installers were also very friendly. The day they came out to install was very hot, and we had lunch with them, and we made sure they stayed hydrated. The installers were very respectful of our home and the windows look fabulous. We love the cream color, and how we cannot tell the difference from the original windows.”
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“We were very happy with everything from the sales to the installation . Will definitely recommend to others!”
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“Delivery what was said, it was said that wooden sills that showed rot would be replaced. They were not. They were covered over with metal that was not sealed. Which would let in water and cause the wood to rot more. Not a hopper camper.”
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“My experience with Window Nation was a 5!”
“improve communication with dispatchers about arrival times”
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“Everything was great but I still feel it cost too much.”
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“Wrong window was installed and two screens were ripped. Waiting for replacements.”
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“Knowledgeable, honest, patient, focused friendly installers”
“Great experience”
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“The estimate price was higher than I expexted.”
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“They're very prompt in responding to my request. They're very prompt and courteous when the technician to measure the windows, and the installers were also very courteous informative and quick.”
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“The new windows look great, but the installation process was frustrating and disappointing. We were originally told that four installers and a supervisor would be present, but only two installers showed up. As a result, it seemed they rushed to complete the job, which likely contributed to the noticeable damage throughout the installation. Nearly all of the window casings were damaged, and some were left with visible dirt or other substances. Several windows had a sticky adhesive residue that took a significant amount of time and effort to clean off. There was also damage to the surrounding exterior areas, including the walls and sills. The installers were also supposed to replace several window sills, but I had to remind them twice during the process. They claimed they had not been informed about that part of the job, which led to further delays and added to the confusion. The quality of the installation in those areas now looks rushed and unprofessional. I contacted the company the very next day to raise my concerns, but it took nearly a week to receive a response—and that only came after I sent multiple follow-up emails and made several phone calls. While the windows themselves are visually appealing, the overall experience, communication, and workmanship fell far short of expectations. We chose Window Nation based on the promises made by the salesperson, who assured us the installation would be smooth and professional. Unfortunately, that was not the case.”
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“Great communication. Installers were efficient and tidy.”
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“So far have have been very satisfied with my doors and windows, installation and customer service. I would definitely recommend window nation to family and friends”
“Window Nation was very professional, efficient and effective.”
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“From the beginning, it was great. I was quoted one price, and then in a couple of weeks, I had to go to a family funeral. I got home and had a letter from Window Nation saying that the person who initially met with me and made the contract with me had left the company. He did not leave any paperwork with me.”
“They were professional and cleaned up after themselves nicely.”
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“The Window Nation rep did a great job installing the windows.”
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“I called Window Nation because of the "buy 4 get 2 free" advertisement. For some reason, this option did not apply to me. I know I shouldn't be surprised since false advertising is not an unusual tactic, but it has led me to not want to recommend this company to anyone else. That feeling of being misled or scammed is a tough one to shake. And while I'm sure you "stand by your product and company" and are "proud of your people", etc., this was my impression based on my experience.”
“My job is bot complete and customer service has been awful.”
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