“First and foremost I liked that I was kept informed of everything that was to take place and did not have to be making calls to ask when you'd be doing one thing or another, which I've had to do before. That made the whole experience pretty stress-free which is a plus in itself.”
“The people they sent were great. I haven't had any problems with the workers. I'm very happy.”
“Quality products, knowledgeable workers and salesmen who clean up when finished”
“The people I talked to were very professional”
“Had it down properly”
“Everyone we have spoke to from the salesperson to the installers were all helpful and explained. When and what they were doing and all was done nicely”
“very poor communication, changes to schedule without consulting me, many days left waiting for dumpster and/or work crew that never came, wrong parts for siding led to further delays.”
“we would never likely recommend because we were cheated with bait and switch. They know we wouldn’t pay for a new roof because of course their prices were way too high and he knew we had a lot of estimates and we told them what they were so they told us we didn’t need one so they could sell us something else just to get a sale then they actually took money out of our checking account without our permission we’re still thinking about going to court for that. The salesman was at our house all day we fed him and all he did was blow smoke up our ass with a bait and switch.”
“Power Home Remodeling was very professional and easy to work with.”
“I didn’t love the aggressive sales tactics of pressuring customers to sign on the dotted line the day of the quote. I immediately had buyers remorse, knowing that I didn’t do my homework to check out if the quotes were fair.”
“It was the worst experience. I had a lot of stress. I wouldn't do it again.”
“They were very professional, clean, and nice.”
“We were very satisfied from beginning to end.”
“Time management can be improved, and teams shouldn't drive off without completing a walk-through of the work.”
“They were very good.”
“I felt the service was too expensive for what it was.”
“The ding I gave was for communication issues.”
“They were competent, followed through, and pleasant.”
“Please see response in # 13 below.”
“Power Home Remodeling was great. They did what they said they would do efficiently. Everything came out great. It was pouring rain that day, and they still did it in the timeframe they said they would.”
“They were very quick and responsive in getting the projects started. Every step of the way we felt we were in good hands. From the workers that were here every day to the supervisors stopping by to check on the work everyone was courteous and professional!”
“Everyone was very nice. From first meeting to the workmen.”
“Power Home Remodeling never showed up when they were supposed to. They were supposed to start siding on November 5th, and just told me that they are not going to start until the 17th. Everything is late.”
“Your scheduling is horrible on all jobs. Need to be more accurate and stay on schedule. Last 2 installments have been delayed by many days.”
“We were told they could duplicate our old door so we placed our order. Then after we were told they did not offer the diamond grid pattern we were told we could have. We were not told the outer grids would be white and not match the door. When we realized we were not allowed to change it. We were not initially shown any other options, just told they would match our old door. We were not even told there were so many options to choose from in the beginning, we prob would have gone a completely different direction to start with. We were also not allowed to cancel the door we did not want and now hate. For over $15,000 that is a disgrace. We were also rescheduled multiple times because “even though the door “shipped” and we could not change it, it was delayed… we don’t actually believe that. We finally were scheduled for 8-10 on a Saturday, then they called and said 12-2. The workers showed up at 2:00 for an 8 hour job. We would not let them start that late and had to reschedule again. Then items came in damaged and we are still waiting for replacements. Also we ordered a frosted window and got one with clear textured glass, not what we meant. But again we were never shown any catalog to pick from so we are living with that miscommunication”
“Very professional and nice workers. No mess at all, they did any and all clean up. Very easy to communicate with the office and sales.”
“Great team of people from sales, office communication (Sean) , installers (Douglas) and quality control (Seth).”
“From the beginning of the project until the completion of the project skillful and knowledgeable sales and installation personnel were involved. They kept us updated at all times. The windows are absolutely beautiful! Looks like a new house.”
“Hardworking team, very polite, great quality compared to what our home builder installed. Very happy and would use them on future home improvement projects.”
“Strong sales push. Quality and customer service didn't match.”
“I’m didn’t get competitive they promised one date and didn’t come until two weeks later more time I had to take off and they only sent one installer you take the whole day 8 hours long no happy with this company”
“You replaced 4 egress windows into non-egress windows making my bedrooms into death traps if anything happens where escape through my windows is required. When I raised the issue, I was ignored, patronized. When I escalated to Ted Dow, he promised to change them, but after that he has not responded to my many calls. After your failed inspection of these windows, no one has returned my calls, now I will need to pursue this issue legally.”
“I think Power does a good job with their projects. Looking back on the beginning though, I felt rushed to make a decision on whether or not to move forward. The quality is definitely there though in the finished product.”
“Fast complete in short order. No debris.”
“Friendly people, knowledgeable, answered all my questions. I didn't have to wait to have someone else answer them.”
“I have recommended your company. And you were hired for the job.”
“It was an easy process and everyone is very professional.”
“Fast, professional, and capable”
“Great product, great installation job, wonderful customer service and follow up”
“I was very impressed with all of the employees I had dealings with… they were very professional and answered all of my questions and concerns…are very knowledgeable about the products. Very pleased and happy with the quality of their work.”
“Be more up front on project limitations. If someone just wants one window vs your three window minimum or $ minimum before sales gets to house. More project installers day off updates if waiting for them to arrive later.”
“Power was excellent from start to finish. The sales representative explained the whole process and was transparent about all costs and options for payment”
“They were very helpful in one respect, but in the follow-ups, they were too pushy, and I wasn't comfortable with that. Most of the experience was good. I didn't know I needed windows, so I was happy to find out I needed them. It was a wonderful demonstration, very instructive and very pleasant. Then the windows were installed, and a whole new person came. By the end of the time, I needed gutters, and I don't know what else. It was just too pushy.”
“The process from start to finish was professional with many updates.”
“Power Home Remodeling's roofing teams provides top quality materials, efficient installation and cleanup, and thorough communication before, during, and after the install thru' texting , email and their project sequence app.”
“I had three services done by Power Home Remodeling: siding, gutters, and windows. All the crews showed up on time and were professional. They helped me with any questions I had, and if they ran into any issues, they were sure to let me know, as opposed to creating more work or cost without me knowing. They were very professional, clean, and thorough.”
“Power Home Remodeling left me with a big mess.”
“Did a good job...”
“They explained everything to us each step of the way.”
“I used them in the past, and I love the work they do. I love their efficiency they bring, their kindness, I love how quick they were at what they do, and I love their personality they have. It makes me feel good, and I want them to feel better.”
“I was not satisfied with their service. They lie too much when they come to do the jobs. When you try to talk to them, they don't let you talk.”
“I would recommend them to a friend because they was extremely easy to work with, customized to exactly what I wanted to get done, and it made for a seamless process. They had excellent customer service and follow-through.”
“Very good workers very satisfied”
“I would recommend them to a friend because they did good work and performed well.”
“I thought the whole Power Approach & Process was very professional. My wife had first contact with young man knocking on doors. She was sole contact and described as polite, friendly, not pushy and made personal connection to Beverly (Abate was his name). He referred a guy named Michael to meet with us”
“Power Home Remodeling was very professional, courteous, and they did great work.”
“They were excellent to work with. Their communication was spectacular. With their Pulse App, we were able to see when teams were schechduled to come out. They were all very proffesioanl. Everything about them was professioanl, they were on time, efficient, and did not try to sell us anything more than what we needed. They were overall a great company.”
“All personnel I engaged with were pleasant, knowledgeable and efficient. And the product appears to be of higher quality than standard roofing materials.”
“I was very satisfied with the company.”
“The crews were great. All the installers and everyone involved did a great job. I have no complaints.”
“They are a business that you know will not go out of business tomorrow. If you have an issue, you know you can reach them.”
“It was supposed to be done on a Thursday, then Friday, then Saturday. It was done in Sunday”
“Great customer service.”
“Very friendly, professional, informative, and great overall”
“We had to have crews return for two separate visits to complete work that the original crews had not done adequately. One to address an issue with finishing work at the roof line near the chimney, and the other to address water leakage at the gutter on the front of the house. The crew was scheduled and rescheduled multiple times, and their feedback once the work was complete was that the original crew "forgot to complete screwing in the gutters." Makes us wonder what else was overlooked on the various projects, especially since much of the work is located high up and not something that we can easily see. During our window installation, the crew left several green sticky strips (the ones that are under the screens) and various black marks on the frames, sills, and walls surrounding the windows. I feel that for the cost of the window installation, we should be getting a clean product after installation and not have to try to peel off all these green stickers that are very clearly labeled "remove before installing". Because we had to call back for work repair, we were left with a very bad taste in our mouths and an overall lack of trust in the work. I can't confidently say that I would put my reputation on the line and recommend them to anyone I know.”
“Great service and professional staff.”
“I would recommend Power for the ease of getting things scheduled and completed, and the Pella product. I was very disappointed with almost everyone I spoke to or worked with. The only exceptions were Pedro and the two installers. Everyone else we interacted with at Power were inconsiderate and talked down to us.”
“Highly recommended, they do a good job and leave the area clean.”
“I would not recommend them to a friend because they were supposed to be sending a supervisor to check the work and nobody has been here. It's been two weeks.”
“The alarm system was removed by Power in my window and now my system is down.”
“I think Power Home Remodeling is very professional. I truly love the workers that come and go. The work is always cleaned up like they were never there, and the work performed is always high quality.”
“They are very hard working people”
“The workers were extremely pleasant, friendly and personable. Work was efficient and timely.”
“You could tell the lead of the installation team really took pride in his workmanship”
“Everyone we dealt with was very friendly, thorough in the work they did, and I would definitely recommend them to a friend.”
“not sure based on issues - might recommend with caution”
“We liked the app for Power as it was easy to find out when the workers were coming and approximately how long each job was going to take.”
“I have already recommended them to a couple of people.”
“I appreciate the work they did and cleaned up afterwards and worked with me on dates very professional. And they look great the windows”
“They were great, professional, reliable and timely.”
“You have to give them a decision with”
“Very efficient honest reliable”
“The team I worked with was really good. Flavio, who was team lead, was really good.”
“They did everything they promised.”
“The window job was great, but the gutter job keeps having issues pop up. The installers were cutting plastic on my lawn, and SPRAYING microplastics all over my garden. I couldn’t communicate with the team because they didn’t speak English. They were dropping debris all over my garden and I have a dozen plus photos of gigantic pieces that were dropped into my flowering bushes and newly planted hydrangeas. Some plants took damage, and I now permenetebtly have microplastics all blasted into my lawn and garden (where I grow food.) Also the workers were here well past dusk on the first day and my pregnant wife was home alone. She was nervous about men walking around in the backyard in the dark.”
“It was an easy experience. Everyone I dealt with was informative. There was no pressure. They just wanted to educate me.”
“See my last comment at bottom, for more info, easy to work with and a great window. I can already see a difference and winter has not begun yet.”
“Promptness and professionalism”
“Easy process from start to finish with a hard working crew that were extremely pleasant and got the work complete on the house days ahead of schedule.”
“The work on the house was completed on time & professionally done. The quality of the products; sofit, windows, gutters is excellent. Power was easy to do business and we will hire them again.”
“I recommend you to everyone. I love your products, the work ethic, and the installation.”
“Power home remodeling guys are professionals. They treated my home with respect. From the first guy who rang my bell and others who came to my home are very nice and good at what they do.”
“Not likely at this time…I will wait for my storm door to be put on.”
“It was a good service and quality. The people were professional.”
“I didn't rate five stars for recommending Power to a friend because the last person who came in my house didn't do anything.”
“Everyone who showed up was polite, neat, and clean. I have no complaints.”
“Great and quick work installing the new roof and siding. Good explanation for what the installation would be like. All of the people we interacted with were professional and personable.”
“Everything I was told was delivered”
“I would recommend the company because their performance from everyone was outstanding. They made sure my questions were answered and that I was satisfied. I was able to ask as many questions as I needed to. Their customer service was outstanding. You couldn't tell they were even here afterwards because they cleaned so good. That was outstanding also. The company didn't make any decisions without my knowledge and that made a big difference. They made sure it was inspected afterwards. The salesperson showed me the windows and gave me the opportunity to choose what I would need for my home and was not going to be a financial burden.”
“Quality products. The guys did an amazing job. I will come back to this company when I need other home improvements”