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“I'm stressing out over the building permit issue. I have a piece of paper that the building department gave me that says on the top intake. Review: initial review will be done. , then submitted to required departments and inspector for review period if you need any information regarding this approval step, please contact the building deployment. 9786404430 period on hold On. Hold, this is only an application fee for review to begin assignee. Nancy O'keefe due date. None, then there's a line. That goes across the page, then below it. It says no Nancy El Keefe. Then it's on the right, it says remove comment - July 09, 2024 at 4:39 PM. Then below that it says needs an electrical permit before we can issue the building permit. That was on July 9th that that comment was removed. When I went to the town hall, you had already finished the whole project. Except the power line from the peak and the house down to the electric meter wasn't attached to the side of the house and when I called national grid, they said I have to get an electrical inspector so I went to the town hall and get an electrical inspecter. And they talk gave me this piece of paper and they said and I read. It says needs an electrical permit before we can issue a building permit. And then they told me they weren't even even supposed to be to stop the project yet, because they didn't have a building permit. So now I'm the one that's stressing out. About it. I wanna I want this to get done and all over with. I wanna pay you guys and I'm stressing out. Waiting period and on your website that you put on my phone. It says the the siding's done. The gutters are done and the windows are again. Complete sign completed, but the. The the the but the part you didn't put into the equation. Was that the electrical and the building inspect the have to come and inspect it and give there okay before the job is done. Not you talk their partner's done that? They've inspected it and it's okay. I can see the way I have a heart attack before you guys get out here and get this finished. And die of my heart attack. And then then you won't get your money because I won't be here to pay it. And now you want to review what kind of you can I give you in in a state of mind that I'm in. When all of this gets done and I get to relax and and finally enjoy my siding, which I by the way. Everybody that that worked on the hosted. A beautiful job too bad you didn't do such a good job with the the legality part of it. The whole thing then then I wouldn't be saying this one on this. I wouldn't be on your survey thing. But I would be saying good things. I can't see anything. Gordon told us it's all done. So when when it's finally all of them done, when you get your guy out there to pay? The the building permit fleeing get the building permit and the electrical permit out here. And get the inspect this out here. And get this job done, then. I'll gladly give you you to check and pay for the job and and. And then I'll be relieved. The stress'll go away, then. Strand me the survey a week. Or 2 later, and then you'll. I'll have something more favorable to say. Period well, that's all I have to say and I hope this gets done real fast. Cause I'm getting tired of thinking about it. I'm getting I'm worn out. My whole life is on hold waiting for this to get over with period. Sincerely yours, Alan R.”
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“Clean,fast,on time,good price!!”
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“Clean and nice workmanship”
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“Great quality windows. Great work and clean up.”
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“The quality of the work was excellent. The workers were excellent. But the experience was marred by very poor communications with the head office. It was all one-way: lots of messages, but no responses to questions.”
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“Great customer service, helpful/honest/friendly/respectful staff.”
“We received friendly, professional service and are happy with the service experience.”
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“I have used Power Remodeling in 2021 and again this year 2024. Each time the process was completed as expected and at top quality. The workers are very knowledgeable and consider all issue to minimise disruption of home and owner. I have had the Full roof replacement with ventilation added to lower heat in the home that would cause damage. I have had windows replaced in my home and also my mother's home. I cannot say enough about the workers that perform the repairs for Power they are excellent. The office personnel and Sales are equally great and work to make the process a rewarding experience. I would recommend Power to anyone!”
“The people were amazing in the way they spoke to us and explained everything.”
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“All matter of fact. Very professional.”
“Power Home Remodeling's price is a little higher than it should be.”
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“It was a very positive experience from start to finish. Everyone I dealt with was polite and professional. They showed up when they said they would, and the work they did was great.”
“They did a great job, we were just surprised it took so long to remove the caulk gun from our roof”
“I did not see the beauty of their work when it was completed. There was no "wow" factor.”
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“Although not the least expensive window replacement company in the area, they are certainly provide excellent post-sale care customer service, keeping you informed along the way, ensuring your satisfaction at every turn.”
“I ha 4 winfows done about 2 years ago and had such a great exoerience with no issues. This yime around I had my front door replaced and new garage roof installed. They were on time, very professional and did an excellent job cleaning up afterwards.”
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“Project was completed as promised. The crew was efficient and did a great job cleaning up.”
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“I need to push out my install a few weeks but I cannot reach anyone to do that. I’ve tried all phone numbers and it just rings. Please have someone call me. 781-430-6926 Patti Pesaturo.”
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“Unfortunately, the situation that I went through to get the window that was presented to me was very stressful to work with the people who gave the information. They did not perform the job well. The window is beautiful but the job completed is horrible. I had to call Power Home Remodeling multiple times to demand that someone come to fix the issue. I was passionate about my request in a way that Power does not put priority on the importance of my request. To them, I did not know what I was talking about, even though I sent pictures that speak for themselves. When they showed up, it was almost 7pm at night and left at 11pm with a flashlight, which I think adds to why the job was not completed well enough. They stated it was a manufacturing job issue and not their problem. They were not courteous to me as a customer, even though I have completed two jobs with them. They came out and did what I wanted them to do: address the holes in the wall, correct the seal on the window, and address the issues with the screws. It took me more than a week and many phone calls to get them to address something that took them an hour to do. They stated the house was going to move, and when the house moves, the window moves. They stated there is a warranty, and now they will have to take everything out to address the issue. The job is now beautiful. I spent $80,000 on this job for them to complete a horrible job the first time. They were very unprofessional. The workers and I are both Spanish, and the way they treated me as a consumer was unprofessional. I am the owner of a business as well, and I always try to find a solution to please my customers, but I feel the manager did not treat me that way. I cannot say that I would recommend Power to my friends. I had 19 windows done with Window World, and they did a beautiful job. I had an issue with one of the windows and within two hours, they were out there and addressed the issue. I recommend Window World to others because of that experience. I had someone from Power Home Remodeling come to my door, and the man was so nice that I listened to him and gave him the chance to complete my window. Another person came to the house and was here for hours explaining the benefits of the windows and how they are different from other companies. That salesperson was so nice and answered all of my questions. I asked that the job be completed beautifully, and he stated it would be. We sat down, signed the papers, and what was promised was not what I received from Power for the job. The window is beautiful, but the job is not. The gentleman was rude to me, explaining that the job always looks a certain way, and it was not because of the window itself; it was because of the work completed. He was not nice. One of my requests was regarding my flowers and being careful with them. All of my flowers were broken, and I am hoping they will grow back next year. They should not come at night to do the job that needed to be completed, and I think that is why the job was not completed well.”
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“For the amount of money I have spent on this project, I am highly dissatisfied with the lack of communication from this company. Please see below for further details.”
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“I was pleasantly surprised at how positive the experience was with Power Home Remodeling”
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“Great job, experience in what they do!”
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“The quality of the work and their punctuality were good. The workers were good at communicating.”
“Highly professional and efficient. High-quality work.”
“The people involved were knowledgable and kind”
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“Their replacement windows are great quality. The installation process was speedy and well-done. The installers were professional and courteous.”
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“This was our second project with Power. We chose them for this project because we were so impressed with the first. Highly recommend!”
“I was very satisfied with the products from Power.”
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“Power Home Remodeling provides the best value for the dollar.”
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“Quality of product is excellent and service was phenomenal all the way through the process”