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“The quality is good but it is more costly.”
“Across the board, Power Home Remodeling provided good communication. They were timely, and the service was done quickly. The windows were installed faster and more quietly than I thought they would be.”
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“I would recommend but also tell them to watch everything very closely”
“I really like the windows. However I did not like the sales people as they were at my house for over 6.5 hours total without a heads up that is far too long.”
“I liked that they were nice and friendly and helpful”
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“They worked very hard when they were here. They put in very long hours...”
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“Power Home Remodeling provided me with good workers overall. The pulse application needs more work. The communication between members of management, non management and the customers needs improvement. What they highlight, seems to be forgotten or dropped to the floor.”
“The sales pitch was very aggressive. You identified issues (mold) that your services were going to fix and in our follow-up appointment we were told that we shouldn't have been promised that to begin with. Very little of the project plan has been in writing. The crew rushed to finish the job and left some shingles only partially nailed down. I had to reach out to get them fixed. We still have a dumpster in our driveway weeks later. We were sold more wood than was required.”
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“Started job in January and did not finish until June. Many, many mistakes. Too many to mention”
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“Scheduling issues, customer service issues”
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“Best work I've had done.”
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“I liked everything about the project and would recommend this to everyone.”
“Everything was done as well and fast as they could. We had a lot of rain, which made it hard to get it done right away, but that was not their fault with everything I had going on and being held up with the rain.”
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“You have a rep coming tomorrow and I will be telling him my thoughts.”
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“I had a roof done and they quoted me one price, but it went up a little in price. I have them doing sidnig now so I guess I like them.”
“They did a very nice job. They were very clean and efficient.”
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“I need my gutters fixed already. Slider is not fixed. Eben came out june 9 and was supposed to come back and hasnt. So no i would not recommend your company”
“Straightforward, on time.”
“The installation process was great, but it was very sales oriented.”
“Quality work was performed. Really high pressure sales”
“They did a great job, and they have great employees.”
“Power Home Remodeling is great if one can resist pushy sales types.”
“Besides the high-pressure sales tactic, the follow-up on satisfaction from project manager was unacceptable when the crews left a mess AND destroyed a huge portion of my lawn, they did nothing about it or offered decreasing final price, I was only offered discount for buying MORE SERVICES. So now I have to pay to fix my lawn. The local office couldn't care less about my problems and no call back even with video proof.”
“They were easy to work with, and the installation was done very quickly and in one day.”
“The timeline of the project was extended multiple times (4). Updates were not always given in a timely manner or updated information on the application.”
“The day they were supposed to drop off the materials they never showed up. The day they were supposed to start the work they were not here to start the work.”
“Very professional”
“Excellent customer service, down to earth employees, great high quality Pella windows, crew cleaned up well after the project was done. Pricing was fair and reasonable for the job. I am a repeat customer because they did such a great job the first time, I am as equally satisfied.”
“There were things I had issues with, but I would still recommend them.”
“I’ll will let people know about power home remolding”
“Great work and the clean up was amazing”
“The workmanship is above par and as for them they did a good job . As for honesty in the sales department I give that a flat f . Verbally quoted a complete roof and gutters proper vents . Given a quote of 48,000 if done in a year , 38,000 if I signed it now . So we signed it and while putting in in the computer to sign he intentionally left out the gutters without telling us . In all it cost us 4,000 more for the gutters without telling. And still don’t believe proper vents were installed .”
“I think they do great work. I can't say enough about them. They look great!”
“On the sales side, I do not like the proposal of sign up today and get an X discount. That is pressurized selling and can be objectable to some.”
“Project was not completed on the day was to done next day rain what water came in took long for the flors and rugs were out trash no one call me apologies this”
“I would highly recommend this company to all I know. The people working for them, from crew to sellers are outstanding and professional!”
“Lack of communication from project management team.”
“Feeling a bit scammed and have been waiting for a phone call. Day of install the team was great. However it was raining and cleanup could have been better. Was called by the QA leader who wanted to come by to see how project was going. Again it was raining I was sick and was on a work call and couldn’t really give him a time to come by. I said come when it works for him. He wanted Jennifer home which was not possible as she is a teacher and it was late day for her. I was frustrated. Never heard back from him. No show No call. I sent a text to you all with pictures of things. Found metal peices in our bed that night. We were never told our window treatments would not fit and that we would lose our window sills. Now spending more money on window treatments. There is damage to outside siding around several front windows. Had I not pointed it out no one would have said anything and I was told oh well it’s the way your builder put in original windows. Surprised no one said anything nor any attempt to fix it. Oh yeah and that my big 16000 BTU window AC would no longer fit. There is another expense to us. So new window treatments new AC and fix the siding around windows is all an expense to us.”
“Their salesperson came in and quoted us a price for the total job. Then, I guess they follow a year-hold process. We decided to do only half the job because he emphasized how Power is a company that gets a lot of return business. Essentially, we split the job in half, agreeing to complete one part now and the other before the year’s end. However, during installation, the quality control representative informed us that they could not honor the original price. Because of this, I wouldn’t recommend this company, as their salespeople are not being truthful. We feel they should have honored the price they initially quoted, but they refused.”
“All the people we worked with were friendly and competent and went above and beyond!”
“The good planning”
“Very efficient and great workers also very poite”
“We like the quality of the products.We liked the promptness of your companies response. We liked the courtesy and friendliness of your workers.We liked the efficiency of your company,over all.We appreciated the care your workers took to not cause ANY damage to anything.”
“Exceptional customer service and craftsmanship.”
“My project was high quality and very affordable, and Power Home Remodeling had an excellent team to work with.”
“Did what they said they would do. Replaced boards , flashing along chimney”
“Your work is sock your job ugly and very messy I really regret I took to do this job”
“They did a good job with the siding but left a major mess all over my lawn.”
“Was told it was going to be done a certain way and if my husband wasn’t here to tell the workers how to do it correctly they wouldn’t have”
“We would recommend Power Home to friends while also making them aware to review windows more thoroughly than we did before installers leave so if residue is left on windows as was our case it can be addressed.”
“I appreciated how quickly the service and installation were completed.”
“my window fell out”
“They were very professional from sales to the installation and warranty follow-up.”
“The team was professional, quality workmen and cleaned up after.”
“I have unresolved items that need to be addressed. I am still waiting to hear about resolution of items.”
“They are very efficient and quick to complete the job.”
“They were very professional.”
“I'm pleased with everything their's nothing to worry about”
“They put on the wrong color of gutters.”
“The efficiency and cleanliness of the workers. I am very happy with how the project was done.”
“I already noticed improvement after installing my air conditioner how much cooler it feels on sunny side of house where window was replaced. Noise level is lower, window feels cool inside while sun is hitting outside window. Nice to be able to open and close with little effort.”
“The crew was extremely efficient, very personable and friendly”
“The service was quick and seems to be high quality overall. They did a good job cleaning up afterwards. The sales pitch seemed to take forever as the first one was about 3 hours and when the QA guy came for follow up it was another hour and a half. They did not mention the soffits and fascia with the initial visit which led to having to do it after the gutters had already been put up and they had to be taken down and then reinstalled.”
“They were very thorough in every detail, explained the product and the process well, scheduled the job quickly, and completed the job in one day. And at a very fair price. Best results I've had with a contractor in years.”
“The service was outstanding. The quality was excellent, and what more could a person want.”
“I have spoken with a quality manager about all the issue that I have. The window frames of the new and old ones are too small; blinds do not fit anymore. 3 out of the 4 can't use the blinds. There is no pvc on the outside, in which from the beginning I told them that I wanted so that it would match the rest of the windows that I have. They have a material that does not come close to matching what I have. 2 windows internally the frame is not flush to the house, a huge gap is at the top. I am not sure if it is because they just wanted them to be straight, but it does not look good. The quality assurance manager agreed with me. I am still waiting for someone to call me on when they will come and fit it.”
“The entire crew worked hard to get things done well and on time. Issues were reported to me but no pressure was put on me to do things, only inform me of the issues.”
“They have been excellent to work with. They helped us resolve issues that we were not aware of. They have worked with us very well. It has been a very good collaborative process to make sure our home was taken care of very well.”
“Timely, the contractors were skilled and did good work”
“I had them previously. They put a roof on. I was very satisfied with it. That is the reason I called them back.”
“They were very professional, friendly, and everything was done in a timely manner.”
