“I was most satisfied with the materials.”

“I was most satisfied at the beginning, everything seemed to be fine. They seemed confident with their quality and everything, we sat down, we had some talks it was actually looking pretty good it was just that I don't know if Power Home Remodeling contracts out or anything but the contractors that were pulled in weren't up to stuff.”

“The quality of the windows is excellent.”

“I was the most satisfied with them showing up on time, and the speed in which the bulk of the work was done.”

“They showed up when they were supposed to and did a good job.”

“I am most satisfied with the quality of the work and materials used; it was top notch.”

“The installers of the siding and asbestos removal. They were thorough and very easy to work with.”

“The yard just needs cleaning up a little.”

“I am most satisfied that quality of workmanship. The price point was good.”

“I was satisfied with everything and especially the communication with the workers and how pleasant and skilled they were.”

“I was satisfied with the communication.”

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“the speed that the job was done and it was not a bother having the work done.”

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“The product was good.”

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“I was satisfied with the timing. I was surprised at how rapidly they did it and the people themselves were very pleasant and considerate.”

“The work that was done was excellent.”

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“They were great!”

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“They did a great job, and were easy to work with.”

“Power Home Remodeling Group did a great job.”

“Everything was great.”

“They were very good and very nice. They were really good guys and did extras for us. The father and son were really awesome.”

“They were in and out, had me come out to check the work, and even took pictures for me to see. I was very pleased.”

“The whole team that was involved from the salesman to the actual person who installed my windows were all great.”

“I do not have any complaints. They do a good job! Power Home Remodeling Group did a great job cleaning up!”

“The people were so nice and friendly. We really enjoyed talking to them.”

“All of the salespeople were very professional and friendly, and so were the workers. They were a really nice group of guys to have around, they did a good job, and were knowledgeable and friendly.”

“They almost over communicate. I have never worked with a company that communicated on every level. They had our windows early, so they did it before the scheduled date.”

“They were good! The only downside was after Power Home Remodeling installed the windows, I kept getting phone calls every day from other companies.”

“I am not getting the results that I expected after replacing the windows, and I had to disfigure my security in order to get this done. I really wasn't satisfied with that part.”

“The person that comes out first needs to communicate with the workers. The workers came out and didn't know what to do.”

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“The workers who did the work were fantastic. I don't have many pleasant things to say about the cost or the sales people. I feel I was mislead on the work they were going to perform.”

“Huge Regret! My salesperson led us to believe that Power Home Remodeling was going to be doing the work themselves, rather than hiring a subcontractor to do the work. They could have done a better job cleaning up. I found a lot of nails and screws in my driveway.”

“They did windows. I would give them a B. The product made it a neutral experience.”

“I had windows done from Power. I'd give them an A. They were good.”

“They did a good job. I have no complaints at all with the windows.”

“It was a very favorable experience. Their technician did an excellent job. I had them put five windows in. They did a terrific job. I'm very happy with them. I'd give them an A+. When they followed up, they sent a representative after the work was done. I have nothing but good things to say about them. They're very clean and very orderly. They did a great job. I'm going to have them do three more in the spring.”

“They came in. They did a great job, and we felt that the product was a good product. They replaced a sliding door. We had already done roofing and siding work a couple of years prior. I'd give them an A+ across the board. They were very good. I'd be extremely likely to recommend them. We'd use them again.”

“They did four doors at my house. It was OK. They did a good job. I'd give them an A.”

“They did my front door. They were prompt. They were neat. They were courteous. They did a wonderful job. I'd give it an A+.”

“They've got to come back. They installed a door. Thank goodness we've got a storm door and I would preferably would have liked not to have a storm door. If we left a plain red door, wind blows right through the key hole. It's drafty. I think there might have been a few things about the windows, which overall I was satisfied with. I think there were a few things. The price was too high. That's why we had to have the other half done by somebody else. If I forget about the price, the work was done good. I have no complaints outside of a few things that could be fixed. I'd give them B overall because of the price. It was way too high, way too high. Their work was excellent. They did good. I would recommend them if somebody didn't care about the price, if there was no price issue. But how many times do you put windows in? This house was built fifteen years ago. By the time I got done with Power Home Remodeling for nine windows, a sliding patio door, and a front door, it was higher than ever.”

“My experience was positive.”

“Everything was fine.”

“My experience was positive.”

“They put windows in. They did an excellent job. I liked the way they worked and their personalities. I'd grade them as an A.”

“Well I liked the whole process really. They came over. They actually knocked on my door to find out if I was interested in a quote to have my roof done which needed to be done so I said yes and they set up a time to come back so I just thought the guy was going to come over, go over the quote with me, give me a number, but they literally came over and sat with me for two hours and went through everything and obviously I signed the contract before they left because the whole thing was great. He explained everything from the product to the whole process of the install, everything. And the day they were there, they came in early in the morning, they got right to work, they didn't stop working until they were done at night and they must have had about four different managers just come in, see how things were going, ask me questions, go through the warranty with me. They were just very attentive and very hardworking through the whole process. I'd give them an A.”

“I liked really everything, especially the workers that came to the house to actually do the work. They were so thorough and clean with everything. Even the guy who delivered the dumpster when he rolled it in the yard, he got out of the truck he put down blocks so that it wouldn't just flop down onto the cement in the driveway. Everybody was very good. They replaced the roof and then we had them install sliding glass doors as well. They came to the door actually. They had done some work in the neighborhood and someone came to the door. I'd give them an A.”

“They've probably been the best contractors that I've worked with. They're doing more work this Saturday. Obviously they are pricier than a lot but customer service and quality assurance and things like that are outstanding. They did roofing, gutters, there's something called a solar eclipse system in one part of my attic, windows. That's pretty much it. I'd give them a B or an A-.”

“They put a bunch of windows in for me. It was very professional. They got it all done in one day, and it was for the whole house. The salesman came around, and I sat and talked with him for a while. I was thinking about a roof, really, but I knew the windows were so old really and should be my top priority. They were awesome. I’d give them an A+.”

“I mainly liked the lifetime warranty on the work, and they do quality work. They're expensive, but they do it right, and they give you good warranties. They did windows. They also replaced my front door and sided the whole house, except the front. I'd give them an A-.”

“Everything was nice. They cleaned up after they were done, they were prompt, and they did the job exactly as described. They did windows and a door. I'd say they’re an A.”

“Well they spent a lot of time beforehand explaining everything and everything was on time and I didn't have any problem. They did the roof. Actually they were in the neighborhood, I just met them outside. They didn't actually come to the door because they had done another house around here. I'd say a B+. They could have maybe done stuff better.”

“Actually they have some corrective work to do and I was traveling and I never called back and the trim was kind of off. It was my bad. I was supposed to call back and I guess I just dropped the ball. Well so far, so good. Like I said, the trim wasn't right but the guy came out right away, looked at it, agreed that it needed to be repaired but I never called him back so I'd like to schedule that if I can. They did a window for me. I would say a B- simply because they have to come back and fix something.”

“It wasn't perfect, but it was pretty good. There was good and bad. I thought their marketing and their initial presentation was excellent. It taught me a lot about roofs and what to look for in a quality roof and I found it to be very educational and convincing. So I have rave reviews for their presentation and their information. I thought they did a lot to double check what I wanted ahead of time. I received numerous phone calls to make sure that I had selected my materials and was I satisfied. There was a lot of assurances. And then my only issue, I like the way the roof looks now, however I did feel like a few things could have been better during the actual installation including picking up nails. I had numerous nails to clean up afterward where the vehicles are. The other thing was and I probably could have called them back about this but there was a vent on the roof that I said I wanted to not use anymore. I wanted it to be covered with shingles but that didn't happen. They just did it as is, as the existing way so I still see the vents popping up and I really wanted just a sleek flat roof. That was something that I can live with but it was something that had been specified at times as expecting to be taken away. And I guess the third thing is just that during the set up of ladders my aluminum siding on my house got scratched and I asked somebody if they could go over it with white paint before they left and the paint doesn't match the color of the house, so now instead of scratches I have these paint blotches, so not perfect exactly. That's my honest two cents. I heard of them because they were canvasing our neighborhood and they knocked on my door and again, the presentation from the outset in terms of engaging me in conversation, I knew I needed a roof so it was good timing. It was a really convenient time for somebody to show up and talk to me about it so that was really good and then I have to say despite my concerns about the actual job they did say over and over again, if you're not satisfied call us, and if you're not satisfied we'll come back and I just haven't really picked up the phone to ask for changes or anything. I'm kind of like what's done is done with the siding. I picked up the nails to the extent that I've been able to find them. I'm literally still finding them. I found three yesterday and the vent thing, I think I'll just live with. I would say a B because actually I think the roof is great. I think I have a really quality roof so that was my main goal and that's what I got.”

“I'd say it was good and bad. Well, the good part is that their product seemed pretty good. I'm happy with the windows themselves. I wasn't so happy with the people who weren't the window installers that I had to deal with at Power. Basically what happened is they mismeasured one of my windows and just created this big, long delay in getting the window for the right size in there, and it just blew up into this big, long process. It wasn't until I finally got an employee who was pretty together with what he was doing to say, ‘Look, no problem; I will make this installation happen at a time that works for you,’ and he did a good job. I think his name might have been Ian, I don't remember. He did get everything scheduled and done and dealt with, but it was kind of frustrating to just not have it just once and done basically. They just did windows for me, and it wouldn't have been even such a big deal, except that they tapped themselves so strongly as being this sort of really efficient once-and-done kind of company, and then for them to not be that made me pretty dissatisfied, so that's the deal. But their products are—well, in the first however many months of ownership, they seem pretty good, so that's cool. I mean, I'd probably give them about a C. I'm happy with the product. I just wasn't real happy with the service.”

“There were no problems at all. They replaced a bay window that we had that was just old and drafty. It was a big one. It was about ten feet wide by four or five feet. They've been in the neighborhood. I said, ‘I kind of want to get this window done before winter.’ He set up an appointment. They came and did the whole spiel and everything. We decided to go with them. The gentleman seemed pretty honest. They ordered it. During the whole process, I didn't have to worry about a thing. I'd grade them as an A.”

“They did windows for me. I heard about them from BJ's. They were nice. They were friendly. They lady came in and explained all about the windows and gave me this big huge demonstration and everything. I'd give them an A.”

“They put in three windows for me. They were walking around the neighborhood. I'd give them an A.”

“This is the second time I've used them, and I would use them again if I had to.”

“They did window replacement for me, a picture window. I'd probably give them a B.”

“Everything went very well. They deserve an A.”

“Everything was neat, and nothing was left behind. I did not see the workers. They were hardworking and industrious, but I didn't speak to any of them. They redid the whole front of my house. They had already done windows previously. An A grade is what I would give them. They were very good.”

“They were pretty good. I chose them maybe because of the quality of work and because they're a bigger company, which means that maybe they'll be around longer, in terms of the insurance and backing their product. They’re A+.”

“They were very professional. They cleaned up the mess. It was a very good experience. The customer service overall was very good. They get an A.”

“They were really good. They explained everything really well. I settled on them because of the quality and finances. I'd rate them as an A.”

“It was fine with the windows. I was about to do it, and they came in at the right time. The salespeople and the people who do the work are not on the same page. I explained to the salesperson, because I'm a contractor myself, 'You're not going to be able to do what you're saying on this house.' He assumed it was a vinyl house, but it's a clapboard exterior. You have to cut around and put the trim back in to cover your new windows. The first day they came in, they said there was going to be an extra, and they said it was cost for the trim and the extra work. The issue is that the people that come out, they should have a little more knowledge, especially when someone tells them point blank. Then, a crew comes out, and you get a call in your office saying, 'It's going to be extra because we didn't know this and that.' You've been here four times. How could you not know what the job is? That part bothered me a little bit. The other part is that the guys did a great job, but they really need to improve on cleaning up when they remove trim or shades out of the houses or they cut or whatever they do. All that crap was mostly left on the floor. It wasn't vacuumed very well. That was the only thing. Other than that, they did a good job, and they backed their work because they knew they were wrong. That's a lesson they should learn. One of the biggest things they missed on is they didn't explain the fact that the windows they were going to put in—and this is a big issue actually. I allowed them to get away with it because you put shades up and you cover it. But when you put your windows in, you don't explain to the people that your windows—let's say it's a 27-inch by 25-inch window—that they lose an inch and a half all around because it comes in to fit inside the frame inside the walls. That's why they say they don't touch anything, but they actually do. To me, it didn't bother me, but let's say somebody has a big window they leave open in the house, and it catches the eye. An inch and a half inside the whole frame is a lot. If I did their job, I'd have to fill in the inside of the window trim so it looked like a natural-fit window. It looked fine—it looked great—but that's something the customer should know. I pointed out that after the window's up, there's an inch and a half of glass that's going to be missing. I said, 'Your salesman never mentioned that.' It's not going to be an issue at this point, but that's something they should be up front with the customer. Other than that, it was a good experience. They did a good job. I was satisfied. Everything's good. I'd just give them an A- because the stuff that were issues were minor. They wouldn't be issues if they were explained up front, especially when they're talking to the customer explaining everything. 'This is what the windows are going to look like. This is the glass size. This is the whole cost of the job.' Like I said, the first day they gave me a cost. 'Listen, it's not going to work that way,' I said. If I wasn't home, if my wife was home, she would have said, 'OK, it's extra.' I said to them, 'I talked to you guys four times, not once, and I pointed this issue from day one to now, and the first thing you do is come here and tell me from your office that there's an issue with the trim.' I said, 'OK.' The point is, if that was going to be an issue between us, I was not going to have them do the work. It came from the company, too. You expect that when you're selling the product, you don't expect the guy to say, 'I didn't know this was there, and this is extra.' I do construction work, and I never go for extras unless it's a legitimate extra that's going to cost me out of my pocket. If it's not going to cost me out of my pocket and I just have to move something, I'll just do the job. There's so much competition out there that if you're going to start bickering about a couple hundred bucks, you might as well not be in business. It's crazy.”

“It wasn't quite what I expected, that's all. The workmanship was fine. Aesthetically I hate them. I didn't really realize what they were going to look like. All my windows are very small. You take an 18 inch window and now it's 10 inches wide. I'm glad I didn't have any of the bigger windows done because they look terrible. I know it doesn't matter outside so much but inside it looks awful. The amount of light coming in the house and I have overhangs and so forth. Everything was really kind of disappointing from that standpoint. It's not the workmanship or the people. It's none of that. It's the window itself that's ugly. All my windows are narrow. Some of them go below the ceiling. I have five here in my bedroom that happen to be 18 inches wide but maybe 24-30 inches long so you can see what happened to those windows. They disappeared. One of the ones they did have done was a bank of three. When you look at it you're wondering, 'Where'd my window go?' I had to get it done. There's no question it was something that absolutely had to be done when they were done just to get through the winter. I looked at others and I don't know why I chose them. There were a lot of things but basically I went with the quality but without realizing how much it would impact the aesthetics. I'm not trying to be negative. I'm just saying I'm not complaining about the people or anything. I'm just looking at what it actually looks like and how much light I lost. I didn't have much to begin with. I'm not saying I wasn't satisfied from that standpoint.”

“The job went great.”

“They were fine. The customer service, overall, was great. It’s an A+ company.”

“My husband chose them. The customer service was very good. They get an A+ from me.”

“I chose them because they knocked on my door. The customer service overall was good. I'd give them an A.”

“I had new windows installed. It’s an A+ company.”

“I'd give them an A grade.”

“They were excellent. They did replacement windows for us. I'd give them an A. They did a post-installation inspection, and the man that came to do that was very pushy. He was a very pushy salesman, and I didn't like that. The initial salesperson was nice and laid out the information so I could think about it. I decided that night. With the other gentleman I said, ‘No,’ and he was almost insulting. But other than that, as far as the initial salesperson and the install guys, they were great. Everybody I talked to at the office was very good, too.”

“We were very impressed. They did a couple projects for us. They put a new roof on the house and then put replacement windows in and also a slider door on our patio. They were actually canvassing our neighborhood, dropped off literature, and we called them and had them come over and tell us about their company, their products, and what they had to offer. I'd give them an A+.”

“They've done some work for me. They've done the gutters and underneath the gutters where they put vinyl. A friend of mine told me about them, gave me the phone number, and I called. I'd give them an A.”

“They installed new kitchen windows for us. It was a total of five double-hung windows. They did work for us back in 2012; they were referred to us by our parents. They’re an A-rated company.”

“They replaced our windows. I'd give them an A. They were very nice. The only comment I can make is that they originally planned to do the job in two days and complete it in one day but toward the end of the day they were rushing it. If they'd done it in two days like they'd planned, they'd have been better off doing it that way.”

“They put a new roof on. They did an awesome job, but a window did get broken. A little window, but I believe that was my fault. They installed a window, which I love. It looks great, but there are some gaps. I didn't have gaps before but I have gaps now. They came knocking at my door. They were doing a job next door and they saw that I needed a new roof. I was planning on getting a new roof but I didn't know how. I'm not going to give an A. I'd give them a B.”

“I'd give them a B+.”

“They had to come back many times. I'm happy with the windows now, but I had to have repeated—there were things that were broken and not right, and they had to come back more than once. There was miscommunication on time—I took a day off work for them to come, and they didn't come. When I called, they said they didn't have someone who could be there, that they would come the next day, and I said, 'That's great, but I took time off from work.' I'm happy with my windows now, but it took more than one try to get them to where I was happy with them. I'd give them a C.”

“For the most part I had a good experience. They did roofing and door and gutters. I found out about them from a sales person coming by. I'd give them an A-.”

“Everything was fine. They did very, very well. They're just very efficient, and they did a good installation job. I'm very happy with them.”

“They did a professional job. They cleaned up. They were quick. They did very well. I had a window put in, a bay window in the front. I would recommend them. I'd give them an A.”

“They did a good job. They were very responsive. They paid attention to the details. They did a good job overall. They replaced windows and a couple of sliding doors. I'd give them an A.”

“They were very good at what they did. The managers always called to see if they were there on time. And then halfway through the day they'd call to see how they were doing and when they left they made sure everything was nice and clean. They put a roof on and a door. I'd give them an A.”

“They were very polite and professional, and they were definitely experts in the products they were selling. They had a superior product, and they were very knowledgeable. They educated me a lot more than other companies had. They get an A.”

“What I liked about them is they're nice guys and they do a good job. They're very, very nice. They clean things up after they get through. They put a roof on my house back in August. They just got through with three picture windows. I'd give them an A.”

“They did our roof over the summer. They were very thorough. A little too thorough at times, but that's a matter of taste. They were very willing to answer questions you might have and very knowledgeable. They know their trade. They were very prompt. They got supplies delivered before the installation of the roof, and they were there when they said they'd be. They were done in the time they thought they would be. They redid our roof. They came to us. They were doing door to door work. I'd give them an A.”

“Power Home Remodeling was great. They answered everything very quickly, and they were always prompt when they came. They were also courteous and clean. They were just really good to work with. This time, they did siding work for me. We had windows done with them about three years ago, and those were done quickly and perfectly. I've never had a problem with them, so when it was time to do the siding, we got in touch with them again. I'd give them an A.”