“I can't recommend friends, I don't have a reputation for companies.”
“I would definitly recommend the roofing and gutter crew and the electrician that came. but not the crew that did the soffets”
“High quality, but not the most cost-effective option”
“Salesman lied about paperwork, manager tried to raise the prices after lieing about the salesman having bad measurements. Before I knew what was happening I signed another contract, when I tried to cancel, the manager and the person on the phone said someone hat to come out with papers. They pushed the appointment out to the last day I could cancel , postponed the appointment till later in the day, and after more lieing about the poor quality install of my trim and gutters he said" Don't judge us by the job we do but how well we fix it". I said I wanted to cancel the siding. He got upset and left without singing anything. Your professionals sealed live birds in one soffit vent, put soffit right over an outlet, and all the vents are over plywood with no vent past it. Do you expect me to let these amateurs do more work?? They couldn't do it right the first time and they are trained by Power Home Remodeling. If they don't know that it's wrong to begin with, how are they going to fix it? I believe your manager tried to get me on a technically and push the three day window for cancelation so he could make a sale.”
“Use more methods of payment, such as personal checks or bank checks. Give customers a heads up related to the strong possibility that their cable connection will be disturbed and necessitate technical help from cable provider. Make customers aware that may have to get a separate electrician to reconnect outside lighting that was removed for siding.”
“They have exceptional quality, an excellent presentation, and education about the work that was going to be performed. They have excellent craftsmanship.”
“I have always had Power come when they said they would come, and they answered my crazy questions. They were very kind and polite to me, as I am old, and I appreciated that.”
“They do a good job”
“Sales - very informative, window quality and performance to be determined as we have had our completed project for over a week. Staff on site - kind, respectful communication, diligent; left mostly a clean environment afterwards. Pieces of gutter or nails were left behind - which I didn’t see until I spent more time outside and around the house. So I did sign off on work site cleanliness but it’s hard to see the smaller hazards (particularly for kids). Communication via app was not effective. the app was advertised as major way of communication, we were not able to contact our project manager on the weekend even though a crew was at our house working. Also, we would see a date and time scheduled for a project in the app. It would remain the same date and time up until the evening before when they would change the arrival time with out confirmation with us that the 3-4 hr change in arrival time worked for us. The app seemed largely like a one way communication. More awareness by installers regarding existing garden/landscaping. Gutter removal and fascia install resulted in many broken branches on a rhododendron. I asked the window installer to move the ladder off of coneflower bush as many stems were snapped. He was apologetic and understood as was more aware of ladder placement as the project continued. I’d like if they were more aware from the start. If I was not home at the start of their project to notice the placement of their ladders, much of my landscaping could have been damaged Overall, happy with our choice but will have to wait and see how these new gutters and windows holdup through the seasons.”
“There were some things I really liked about your company like products, work ethics, people, knowledge, calling you and checking in with you during the process. But some things were very frustrating for me with the final results, questions I had, & the end process with signing things. And then everybody just disappears, they’re done with you, after the jobs were done, and I made a phone call, I didn’t get a phone call back, and never heard from anybody again. I am left feeling uncomfortable with things about the job.”
“failure to respond to request for Warranty work”
“If the opportunity to recommend them arises, then I will.”
“Quality of products, quality of services, installation, warranty, people reliability.”
“As with the Phase 1 replacement window project last November, the process was professional and the execution was high quality.”
“This is a company that does what they say. The products are outstanding, the people at all levels are knowledgeable & professional. I would highly recommend Power Home Modeling”
“It was a good experience. They were very knowledgeable.”
“I don't hear dogs barking anymore. It feels so nice and clean. It is just different. They are definitely worth it. I already feel a difference in the temperature. It is so good; it feels good to be in the house. They are good windows; they are so easy and flexible.”
“Poor communication and coordination.”
“The first part of the project was fine but has gone to total shit since then. Total lack of communication and responsiveness and I am still waiting for a call back 4 days later.”
“Good service, friendly staff”
“the workmen ship was great and clean except they did not pick up the nails, and screws. i had 3 hand full of them.”
“Power Home Remodeling was very efficient and clean.”
“The men who did the work were very polite, clean and efficient. They left everything cleaner than when they came, explained everything and did a fantastic job!”
“The installation was quick and well done. We've had PHR work in the past and were impressed with the quality of the product.”
“I would recommend them to a friend because we are very satisfied with all the work that was done.”
“Prices are a bit on the high side. I would definitely recommend if price was not a concern.”
“They provided excellent service all around.”
“Their communication in the beginning is horrible. They call you 8 million times to have 8 million people answer to get 8 million different answers. I quit taking their calls. They called my dad Tommy, who scheduled an appointment, and got sucked back in. There are too many emails and phone calls, and blank emails at that.”
“Power Home Remodeling has been amazing. They resided my home a couple years ago and the results were fantastic. They even installed a new sliding door in our bedroom that looks beautiful with the new siding. We loved them so much, we had them replace four windows, which I’m sure will help with our energy costs. We have one more project with them coming up: another matching sliding door in the dining room. Can’t wait to see how it all comes together! I would absolutely recommend Power Home Remodeling: the employees are all wonderful and their prices can’t be beat!”
“I think they have a great product and materials, but their sales tactics are high pressure. They make this demand that you have to sign now, or you won't get the same price, and that's what I did not like.”
“I am likely to recommend Power Home Remodeling because of the quality of the work was very good, although the scheduling was a challenge at times.”
“This is the third home renovation we’ve done with Power. We had a roof, second floor windows and now first floor windows and a slider done. Everyone we worked with is very professional, from the sales people to the office staff to the contractors. I would use Power again and again for all my renovation needs.”
“They gave through explanation what needs to be done on my house and what they might find that also needs to be corrected”
“Follow through on the broken door bell”
“Amazingly keeping up with/ cleaning up and they are all hard workers.”
“You have done work here in my area. Everyone was happy and recommended you I have also told people. We were happy with everyone. I”
“I was not satisfied with Power's management of the project. I was fine with the contract work, but getting someone from Power to answer my questions was a headache. It wasn't until after a long time that I realized that the person in charge moved to a different crew.”
“Very thorough from Chris to the final talk with Michael”
“The previous jobs we did with power were great. The windows and doors installs were great. This past job, "facing" boards and gutters, the quality does not seem as good. The clean up was definitely not good”
“Lack of communication with scheduling projects. Work crews not showing up when scheduled.”
“The workers and there work are at high standards, They will make sure the home owner , that you are satisfied with the work if not they will correct it”
“Some of the windows are fogging up, but I am waiting for them to get back to me because they are going to take care of it.”
“The quality and warranty are what impressed me.”
“I love the windows and they did a great job. They did a big siding job on an old house. It has been great. The inspector found a couple of things that they fixed. I did find a couple more things and they returned without hesitation. The gutters felt a little rushed, but the inspector is coming back because he found a couple of areas they could have improved upon.”
“We had a great experience with Power, they took really good care of our family.”
“A few surprise increases after assurances that the price was set.”
“Yes! But you'll should read the entire review.”
“From the initial contact to the final clean up, Power Home was efficient, professional and very hard working. I am very happy with the final results. My new windows and siding look great, my house looks brand new!”
“Before agreeing to the project I specified that my existing storm door must be able to be reinstalled. I was assured that it would be. However, despite repeated assurances the storm door no longer fits because of the way the new door was trimmed. I feel that I was deceived and that no one really listened to me. On a lake house a storm door is essential. My family hates the new door.”
“Whole process was great.”
“The siding & trim were of exceptional quality as was the installation. We have already received positive feedback from neighbors on the change of appearance of the house from aged cedar shingles to the new siding. They also light the slight color contrast of the shingle effect in the front to the column siding on the sides and back of the house. The white trim ties it all together, my realtor friends says it "pops'.”
“Would”
“I have already recommended them to a friend.”
“Our experience with Power was mostly good. Most of our conversations through the phone or in person led to miscommunication, but it was better through email and the documents provided.”
“The first time we used them for the first window, they were fantastic. The second time was not so good.”
“The work is very expensive.”
“I have used them several times now, and always had good work.”
“Power Home Remodeling is very professional and efficient. The house looks great. Everything is good.”
“The salesman was extremely friendly, but the sales pitch was too long. He was here for 4 hours. I was told by the measurement guy installation would take half a day. It took 13 hours. Felt pressured into buying more products from them even after I said no.”
“Power Home Remodeling did good work.”
“Reasonable price for a good product. Crew of 2 worked hard and efficiently and cleaned up afterwards.”
“Very good experience. They kept in touch as each step of the work was being done. Very happy how everything came out. Looks beautiful.”
“Power Home Remodeling was very responsive, timely, and courteous. They were very professional.”
“We were very please with the sales and instillation . Very professional sales and instillation .”
“They talk a good game up front. A lot of the promises faded ones you commit.”
“I don't agree on the way they want payment from you via telephone instead of giving a check. It is very diffiult to understand the payment process for older people. It was very stressful.”
“Great team work, no money up front, quality work”
“How quick and swift the work went.”
“Power Home Remodeling was very thorough, and they were excellent!”
“Company was easy to deal with, workmen were professional, respectful of my property and definitely knew what they were doing when installing the windows, completely happy with my new windows!”
“I was very pleased with how hardworking the crews were, their excellent workmanship, and the quality of work.”
“We're happy with the work, but we found the contact with the salespeople was a lot of pressure. We found the app, in terms of paperwork and sign-off, was not helpful for us. It seemed like it was more help to the company than to us. All the forms are there, but they are hard to read. We were asked to sign off on the work on the phone when the crew was waiting to leave the premises. There was a lot of pressure to just sign. I really don't know what we signed or what it said. It seems to be a convenience for the company, but for us as consumers, it really wasn't that helpful.”
“I could not get in touch with my representative. The customer service was terrible.”
“I would highly recommend. We have now done two projects with Power and both have been executed exceptionally at competitive prices with unbeatable warranties and amazing timelines with minimal disruption.”
“Everything was coordinated through Power which was very helpful.”
“really like what you do”
“They were very professional”
“Generally speaking, they were very good.”
“I found that the working crew were very professional, thorough in doing their work, and the sales person, Courtney, was the same way, very helpful and knowledgeable.”
“It has been a week since the job was done. The job looks wonderful. I still have a dumpster in my driveway, debris in my yard, and wires that need to be reconnected. I have called them six times and nothing has happened.”
“There are some minor things we noticed that needs to be improved as far as workmanship. It has something to do with the area behind the roof that holds the fascia. It's uneven and overall a poor craftsmanship.”
“fix what was done wrong”
“The installers were very professional and did cause nay unnecessary disruptions.”
“Using Power Home Remodeling was a no-brainer because of the timeliness of service, the quality, and the availability of financing.”
“We did gutters.”
“I found the whole team remarkable, friendly, and cordial. I highly recommend them.”
“We found the process to be very streamlined. They provided us with good communication, so we always knew what was going on. They were also very fast.”
“Very fast process and clean up was really good.”
“Very professional”
“Not as clean as I hoped they would be. Started the week out great but after day 2 they left huge messes all around the house and yard”
“We have been waiting for follow-up since the gutter installation has not finished. We are being treated and surveyed although the job is done and it is not. When we call the sales reps we are not able to get in touch with them.”
“Start to finish time was about 2 weeks.”
“The work is excellent, although the coordination is hit & miss depending on which project manager is assigned.”
“Everyone that we dealt with from the beginning to the end, has been amazing.”
“I would not recommend Power Home Remodeling after the way they added the very expensive upgrade, and would not even listen to my correspondance with them.”
“Everyone along the entire process were top notch, personable, and patient. All details were shared clearly and all questions answered. The demos were solid, inspections thorough, and the job quality was high. Pricing was straight forward and the company was fair to provide adjustments in our favor as new bits of information surfaced. Overall, really great and non-pushy experience!”
“The process took longer than it should have, and there were issues throughout. The issues were resolved, but the process seemed to take a long time. I think for a company like Power that's supposed to have 30+ years of experience, I don't see why there were all of these issues happening.”
“Everyone was incredibly nice and helpful. Everything was presented very clearly and there was no pressure at all. The men who actually did the work were amazing. They worked in extreme heat and finished in one day! Very impressive!”
“Everyone was pleasant to deal with. Crew that did the attic were quick, efficient and tidy”
“Chimney: rubble left in attic is piled on top of attic access panel. Access panel can’t be opened. Power stipulated that we engage and pay for an HVAC line to be relocated before they could do their work. We made that arrangement and paid for it, however Power installers did not do any work in that vicinity that required the HVAC work to be done. Power gave a partial discount for that unnecessary work. The HVAC work cost about $2,700 and the related Power discount was about $700. The Azek work along the roof walls is unsightly as is, and will require repainting (at least) before it looks decent. This is in spite of our prepainting of the Azek. Also the width of the Azek trim is twice what we expected. The contract itself did not stipulate the width of the Azek trim. Power literature and photographs of completed work were misleading compared to our 6” Azek mounted with surface screws. Clean up was incomplete, and gardens were were told not to worry about weee damaged.”