“It's my second time with them, and I am completely happy with the workmanship, timing and explanation. I'm very happy with both times I used them.”
“Power Home Remodeling did a very good job. I am very happy.”
“********** 10 stars. Smooth operation start to finish...”
“They were very professional from start to finish!”
“I would definitely telll others about the great quality work. I feel confident that if I have any concerns that POWER will take care of it. I’m hoping everything will be great for many years. Thank you for peace of mind”
“I think that they should have their electrician replace all the lights in the house.”
“I am so pleased with the quality of the windows and the Power Home professionals were very relatable which took away any doubts that Unmade the right choice.”
“Power Home Remodeling did a professional job.”
“The quality provided for the cost.”
“Everything was great! Sales (lasted too long), installation, employees, etc.”
“see comments below”
“Power Home Remodeling was easy to work with. Everyone was friendly, and the work was done quickly and on time. Overall, it was a great experience.”
“My experience with Power Home Remodeling was great. I found their service is marked by efficient and puntuality. I had replacement windows install and found the workers to be friendly, polite and really found them to take the time to install my windows with quality workmanship. Also, I found whenever I had questions, their communications with me was always clear and transparent.”
“The whole experience from beginning to end was pleasant I didn't feel stressed or worried at all.”
“Good to work with ,would definitely recommend Power for home improvements . I’m a satisfied customer!”
“The process and work were exceptional”
“I highly recommend Power, to any looking for the best quality, price, and workmanship”
“Did a great job quick and professional. But still waiting on an electrician to show up and finish the work behind the meter installation. And an out door outlet to be put back properly. They capped all the windows except one still waiting on that.”
“Most of the experience was satisfactory, but there were a couple of issues.”
“The company does a good job but you have to ask the install team the more specific questions. Sales team promises you too much.”
“They were efficient and professional. The workmanship was great.”
“I would definitely recommend Power to anyone who is looking for their product and service. I would contact them again.”
“I wouldn't recommend Power Home Remodeling to anyone because of the situation I am in right now with them.”
“They were excellent in everything they did.”
“They were very accommodating and professional.”
“We were quite happy with the quality of the job and the workers”
“The associates from Power Home were friendly and great with my family and kids. They are really enthusiastic and passionate about their work. It made choosing them easy and exciting.”
“Already recommended to 2 people and neighbor stopped to get company info”
“Power Home Remodeling completed the work as promised. They were timely and clean. The crew have all been very courteous and friendly as well. Power Home Remodeling has top-notch materials.”
“Work is great but the ancillary talking to everyone else is annoying.”
“A one day project took one month and sixteen days to complete”
“They replaced my soffits and gutters. They have not come back to fix the areas that are not sealed or the gaps, and areas not adhering to the rotted wood that they did not replace. Took away my drain pipe that I asked them to save and never told me that they were not wrapping my trim on a window and garage doors.”
“They do high-quality work and are very high priced.”
“There was little communication or transparency about when the work would be finished. The app never had updated times regarding when the workers would come. Our shutters were backordered weeks and we were not informed until we had to call and ask why the work was not finished. The workers were great and we had no issues with them. It was the management team that seemed very disorganized. There was always someone different calling or when we called to ask questions the person we were originally speaking to would be unavailable.”
“The main reason why I picked a 2-star rating. We had scheduled a date for the project to be done. They canceled like 3-4 times. My mom asked for days off from work while they were installing windows. They kept canceling on her and some time. They would cancel the day which is not professional.”
“Power completed tasks as promised. The quality assurance team provided constructive information and solutions to some unexpected issues that accommodated my financial means.”
“Power Home Remodeling was very knowledgeable. They were very professional and they made sure to not pressure you with the sale, which I appreciate.”
“They did a great job all around. It hasn't rained, so I haven't had a problem yet.”
“This is was our third project with PHRG. Every single one of them had the utmost professional installation, high quality products, lifetime warranty for parts and labor, financing, and they kept us well informed throughout the process, from choosing the product to the final inspection. Anytime we had questions or concerns during or project someone was quickly getting back to us to address them. They know what they are doing.”
“Great Product, Staff, & Installers!”
“The process was professional from start to finish. The roof came out beautifully. My property was cared for throughout the process. Everyone was helpful, skilled, and respectful.”
“Working with Power Home Remodeling was a very satisfying experience.”
“I believe their products are very good quality. The lifetime warranty is also good. Just a bit expensive.”
“Not certain I would recommend Power Home Remodeling. Although our work was done competently, Power overall appears to put much more emphasis on marketing and sales than on the actual work itself. Also, there appeared to be scheduling and communications issues between Power management and the actual installers, including information related to the location of various items in our attic at the time the work was to be performed. Finally, the price paid to Power appears to be high for the work performed.”
“The work men who were out here were incredible. They did excellent work, were friendly, kind, informative and kept working. It was very impressive.”
“The installation crew arrived 4+ hours late, and when I contacted the office, they misled me about when the crew would arrive. Once they finally did, they installed my windows quickly. Aside from timeliness, their products met my expectations.”
“Positive experience with Power Home Remodeling. They did a comprehensive quote and product review with us, and followed through with quality workmanship, finishing up with cleanup and dumpster removal in a timely manner. Will be happy to work with them again.”
“This company is clean, professional, swift and caring. Very friendly and courteous.”
“The crew are polite and clean. They keep me informed of the progress and stick to the agreed timeline.”
“Did not address the ventilation issues as promised”
“I have already recommended them to neighbors .”
“Professional, timely, great listening to our concerns, felt safe on property during work, cleaned up from project nicely.”
“We would strongly recommend power home. They were fantastic.”
“In the first phase of my project, I am extremely satisfied, and I am sure that the second phase will be just as good as the first”
“They were just really good to deal with.”
“I have already had conversations with friends and neighbors recommending Power!”
“I recommend Power Home Remodeling for window installation because they provide great service. We love the windows.”
“Power puts more money into their marketing and bothering people with calls than they do their actual work.”
“Good overall experience and quality of work. Power will not be your cheapest bid but you are paying for the customer service and warrantee for the job.”
“They did a wonderful job! They were professional, timely and effective. They fixed any problem that they found with the work immediately. They were very prompt, kind, and courteous. They made our house look brand new.”
“A great quality product. Everyone we interacted with was friendly and professional”
“All they want is to get in, do an passible job and mark it done. No care for what the customer wants. They changed the install time without any kind of notification, so I had no idea the crew showed up much earlier than agreed upon. They also left without any kind of walkaround to look over the work. Then the quality guy the next day was very pushy to mark the install as complete despite not being done to my satisfaction due to a leaking corner and missing parts to attach to the downspout. I assume this was in order to keep their metrics high.”
“Prep crew was exceptional”
“This is a great company with great customer service!”
“They were very professional. They do a very good job and clean up after themselves. I am very happy with their work. I would recommend them to anybody.”
“The work performed was excellent. Roof, trim and gutters. The communication was not. Seems there were problems with the different sections of the company. I’m not quite sure if the crews I dealt with understood me as 80 percent did not speak English. The ones who did had some problems too. The work they performed was outstanding but there were some problems that seemed to be their understanding of the company supervisors. The initial salesperson, estimator was very helpful and we hammered out what we were to have done and how. Any questions or doubts and he made a call to his superiors to get the answer. Some of those requirements were not passed down the line. When there were problems, (and they were corrected) the company reps seemed to want to pass the buck to the salesman. I hope he kept records of who he talked to because he did nothing without running it by higher ups. To give you some insight, I am a retired former licensed construction supervisor.”
“They triple checked everything before the project starts.”
“Friendly and knowledgeable Sales and project staff. Not pushy. They listen and care about their customers.”
“Efficient and clean”
“We were completely satisfied with every step of the process of residing our house.”
“They were very pleasant to work with. They were very organized and efficient. I am thrilled with my roof.”
“Timely installation, professional, quality of product”
“During project customer service was good However when project was completed there was some materials left in our driveway to big for us to dispose of. I was told power would be back to remove the the materials Contacted Power 2 times and the material are still in our driveway (long pallet 5-6 feet long and a box 4 feet long with leftover black material)”
“I rated this a three because the manager who came in after the job was complete was pushy and tried to sell us products that did not meet our budget, were not in close proximity to what we were looking for, and would not leave our house until we agreed to do one more additional service.”
“We had problematic windows replaced in three rooms, all in one day with minimum disturbance inside or out, and clean-up completed shortly after the last window was installed. During the walk-around we noticed water damage, the extent of which we had not noticed because of its location. Less than a week later, Power designed and arranged installation of commercial grade gutters intended to manage water flows away from problem areas at a reasonable price and with the same performance criteria as the window replacement. We were very pleased.”
“They are not finished yet.”
“This has been a good experience for me and would recommend if someone asked who did the work.”
“The introduction of the product was excellent, convincing, and trusted. The results after installation was even better.”
“We had an issue with the thoroughness of the work, a broken screen and non matching dryer vent for siding. We called the office and submitted pictures but no one hit back to us.”
“Excellent customer service and quality work”
“The work on my home was done in a timely and professional manner”
“The gutter and soffit work was done quickly and seems workman like. It was less than 2 weeks from the quote to the finished install. There was clear and direct communication throughout.”
“Lack of communication, and still waiting for them to call me to fix things. It seems like I always have to call them to follow up.”
“Product seems to be really good, great team installation but customer service was not, therefore my comment. my experience does not support customer service and communication which is part of the process. Very friendly and informed.”
“The lack of communication made this much more difficult than it needed to be. I also don’t think the sales team and pre-work measurement team know the product they are selling. I was promised things that clearly could not be delivered had they known the product.”
“Power Home Remodeling is not the cheapest quote I received, but the quality of the work is good and the guarantees are transferrable should I choose to sell my home. All of those things made Power Home Remodeling a good selection.”
“The project went well overall. Minor problems were addressed quickly.”
“Very professional, on time , good quality workmanship Happy with product”
“They were excellent, and the workers and sales reps were amazing.”
“I wonder if contractors are treated fairly. Maybe they are by”
“iwould feccomend Power because they ,although pricey, do what they say in a proffesional manner.”
“Yes I would recommend them highly!”
“We are repeat customers and all of the Power staff are very nice, polite and thorough. The products offered are high quality.”
“They were very professional. They were here on time and did an excellent job!”
“The workers were very nice, but I don’t think they understood the scope of work and they didn’t understand everything that I said. The conversion of the bay window does not look good outside, the windows all have some film ( silicone?) wiped all over the glass inside and out that doesn’t come off with just window cleaner, my kitchen window sill was marked up , and I have splatter marks on the bathroom wall that I can’t get clean . No one checked in with us about this job, like the did with the roof. So all problems are unresolved.”
“I'm stressing out over the building permit issue. I have a piece of paper that the building department gave me that says on the top intake. Review: initial review will be done. , then submitted to required departments and inspector for review period if you need any information regarding this approval step, please contact the building deployment. 9786404430 period on hold On. Hold, this is only an application fee for review to begin assignee. Nancy O'keefe due date. None, then there's a line. That goes across the page, then below it. It says no Nancy El Keefe. Then it's on the right, it says remove comment - July 09, 2024 at 4:39 PM. Then below that it says needs an electrical permit before we can issue the building permit. That was on July 9th that that comment was removed. When I went to the town hall, you had already finished the whole project. Except the power line from the peak and the house down to the electric meter wasn't attached to the side of the house and when I called national grid, they said I have to get an electrical inspector so I went to the town hall and get an electrical inspecter. And they talk gave me this piece of paper and they said and I read. It says needs an electrical permit before we can issue a building permit. And then they told me they weren't even even supposed to be to stop the project yet, because they didn't have a building permit. So now I'm the one that's stressing out. About it. I wanna I want this to get done and all over with. I wanna pay you guys and I'm stressing out. Waiting period and on your website that you put on my phone. It says the the siding's done. The gutters are done and the windows are again. Complete sign completed, but the. The the the but the part you didn't put into the equation. Was that the electrical and the building inspect the have to come and inspect it and give there okay before the job is done. Not you talk their partner's done that? They've inspected it and it's okay. I can see the way I have a heart attack before you guys get out here and get this finished. And die of my heart attack. And then then you won't get your money because I won't be here to pay it. And now you want to review what kind of you can I give you in in a state of mind that I'm in. When all of this gets done and I get to relax and and finally enjoy my siding, which I by the way. Everybody that that worked on the hosted. A beautiful job too bad you didn't do such a good job with the the legality part of it. The whole thing then then I wouldn't be saying this one on this. I wouldn't be on your survey thing. But I would be saying good things. I can't see anything. Gordon told us it's all done. So when when it's finally all of them done, when you get your guy out there to pay? The the building permit fleeing get the building permit and the electrical permit out here. And get the inspect this out here. And get this job done, then. I'll gladly give you you to check and pay for the job and and. And then I'll be relieved. The stress'll go away, then. Strand me the survey a week. Or 2 later, and then you'll. I'll have something more favorable to say. Period well, that's all I have to say and I hope this gets done real fast. Cause I'm getting tired of thinking about it. I'm getting I'm worn out. My whole life is on hold waiting for this to get over with period. Sincerely yours, Alan R.”
“Clean,fast,on time,good price!!”
“Clean and nice workmanship”
“Great quality windows. Great work and clean up.”
“The quality of the work was excellent. The workers were excellent. But the experience was marred by very poor communications with the head office. It was all one-way: lots of messages, but no responses to questions.”