Power Home Remodeling
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Power Home Remodeling has received 4.4 out of 5 stars based on 478 customer surveys conducted through Our Research Partners.
5
373
4
29
3
17
2
17
1
42
7th year as a Best Pick Call
"For 30 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction."

Adam Kaliner | Founding Partner
Company Information
Services Offered
Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty
The company offers a limited lifetime warranty on window and door products in addition to a lifetime labor warranty on all products and services.
Company History
Established in 1992, Power Home Remodeling serves customers in 27 states nationwide.
Distinctions
Power was ranked first on Qualified Remodeler's 2020 Home Improvement Professionals list and second on the 2020 Top 500 list. The company is a recipient of two Stevie Awards for customer service and has consistently been recognized as one of Fortune Magazine's 100 Best Workplaces. Power received two Dealer of the Year awards from Window & Door magazine and a Green Product of the Year award from Door and Window Market magazine.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
201 Jones Road 2nd Floor West, Suite 205
Waltham, MA 2451
Hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 1:00 pm
Sun
Closed
Licenses
HIC 168616, CS-057645

Compiled Score:

Power Home Remodeling has received 4.4 out of 5 stars based on 478 customer surveys conducted through Our Research Partners.
5
373
4
29
3
17
2
17
1
42
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
11/15/2022

“The product itself is extremely good. The salesperson was extremely good. The workers who did the job had the skill set that I was looking for. The only complaint that I had was that when they actually did the work, the work that I thought was on the contract did not get performed the way that I was told. They were supposed to replace the wooden trim under the vinyl cladding. That was in the contract. We had an extensive conversation with the salesman about that. When it came to installing that, they did not install it. What is under the aluminum cladding is old, crappy material. Everything else was fine, but what is underneath is the old, crappy stuff, and that is not what I expected when I signed on.”

Review by
11/04/2022

“Replaced our old basement windows and did a great job, the people were friendly, quick, and neat.”

Review by
11/01/2022

“I would highly recommend them. We were very pleased with the proucts.”

Review by
11/01/2022

No review comments provided

Review by
10/30/2022

No review comments provided

Review by
10/29/2022

“They were wonderful. The communication was great. Everything they did was really great.”

Review by
10/28/2022

“I appreciated the craftsmanship and professionalism of the work.”

Review by
10/27/2022

No review comments provided

Review by
10/19/2022

“They did excellent work. Everything was done on time.”

Review by
09/09/2022

“They were very professional and got things done in a very timely manner.”

Review by
08/31/2022

“They were very efficient and polite workers!”

Review by
08/22/2022

“The only reason it would not be a five is because there was a little bit of an oversell attempt at my home. He wanted to sell me a lot of things I really did not need. I understand his job is to get business. I feel that if I do not bring this up, I am putting other people in harm's way. He wanted to sell me about 1400 feet of linear fascia and soffit board. That is about $4000 worth of work. I asked him to take a look around to see if he saw any problems, and there were a couple of minor ones. But he did try to oversell. I know this because a day later, I had a friend get up on a ladder and check out everything he said I needed. I only needed about 15 feet of that replaced. The oversell was a big red light for me.”

Review by
08/22/2022

“The pricing is not the most competitive. I would recommend to a friend if they needed the work done relatively quickly, as I did. I would have preferred if the presentations were more brief. It took several hours to get the first salesman out of my house, with him sharing numerous slides about working for Power Home Remodeling. I started to wonder if it was a multi-level marketing scam. If another contractor were able to meet the timeline that Power Home Remodeling said they were going to, I might have gone another direction due to the annoying sales pitch.”

Review by
08/22/2022

“Power Home Remodeling is not a very good company when it comes to the customer.”

Review by
08/22/2022

No review comments provided

Review by
08/21/2022

No review comments provided

Review by
08/21/2022

No review comments provided

Review by
08/21/2022

“Would never recommend. Got windows installed. The quality manager who came out to review that project after completion tried to pressure me into signing onto getting a new roof installed. The quote was astronomical and I did not even ask for this quote or state I wanted a new roof. He would not leave and was arrogant, pushy, and insulting. He wasted my time. He stated that what looks good for power home remodeling is repeat customers- that’s not my responsibility to get a new project so they look good! He should’ve focused more on the project that was actually done that day. All he cared about was selling me something new. I felt sick to my stomach after he finally left.”

Review by
08/16/2022

No review comments provided

Review by
08/13/2022

No review comments provided

Review by
08/11/2022

“Power Home Remodeling did a wonderful job at my house! I'm not dissatisfied at all. They are good windows, and I was very pleased with everything they did.”

Review by
08/11/2022

No review comments provided

Review by
08/11/2022

No review comments provided

Review by
08/09/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
06/27/2022

No review comments provided

Review by
06/27/2022

No review comments provided

Review by
06/22/2022

“I have custom woodwork around the windows that I didn't want compromised. Someone came out, I told them what I wanted, and they were able to do it. They were able to do it in an efficient manner. I'm happy with the product.”

Review by
06/15/2022

No review comments provided

Review by
06/15/2022

“Would not recommend powers to a friend my window is still not fixed when they came they did not have the window”

Response
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. We're sorry to hear you have concerns regarding your recent remodeling experience. The satisfaction of our customers throughout the entire remodeling process is our top priority, so rest assured that when you partner with Power on a project, you are partnering with a company that will work with you for the lifetime of your home. We'd love to know what we could do, if anything, to turn your experience into a 5-star one. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Review by
06/15/2022

No review comments provided

Review by
06/15/2022

“not a prayer”

Response
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. We're sorry to hear you have concerns regarding your recent remodeling experience. The satisfaction of our customers throughout the entire remodeling process is our top priority, so rest assured that when you partner with Power on a project, you are partnering with a company that will work with you for the lifetime of your home. We'd love to know what we could do, if anything, to turn your experience into a 5-star one. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Review by
04/21/2022

No review comments provided

Review by
04/01/2022

“To me_it feels like the company I contracted with in March of 2021 and the company that did the install in November of 21~ has shifted from some its core values. I was told in March the overall process. “After the install another person will come and do a walk through with me and register windows and I would get paperwork to show the windows are registered “. On day of install when I asked to be shown how to tilt the windows I was told when I have the walk through that person will show me. Some of my windows came in incorrectly ~were reordered and then installed. (I asked him to show me how to the tilting when cleaning windows and he showed me ) I called at the beginning of 2022 re a walk through and registration and was told I already had the walk through and I can see you are registered. “I have pictures here to show it”. Huh. Those 4 pictures were from the December installation of corrected windows. NOT a walk through ~and to the person on the phone that was it. I said we have repairs that need to be done, calking, screen replacement (identified on day of install) issues of cold wall that you all built up an insulated (clearly not enough)). An appt was set up for March and Vincent came. He did the caulking and replaced the screen. In regards to the built up wall (where slider had been) he believes it was enough. We guarantee the windows not the wall. Huh? He suggested I call Mass save re more insulation and diagrammed what could be done outside under the window to make it warmer. (Obviously at my expense). When Igor was doing the wall why didn’t he tell me have more insulation b4 adding clapboard. In I was so befuddled by what felt like “placating me” that we didn’t address another issue with window over the sink. And. I still do not have proof the windows are registered. Proof I need and want to have with legal papers so when house it is sold paperwork is all together.”

Response
Thank you for reviewing your experience with Power. We apologize for any undue inconvenience or frustration we may have caused you, as we certainly do not intend to impart these feelings upon homeowners. The satisfaction of our customers throughout the entire remodeling process is our top priority, so rest assured that when you partner with Power on a project, you are partnering with a company that will work with you for the lifetime of your home. We'd love to know what we could do, if anything, to turn your experience into a 5-star one. Please reach out to our Customer Care Department at [email protected] or 888-736-6335, option 4 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Review by
03/25/2022

No review comments provided

Review by
03/21/2022

No review comments provided

Review by
03/13/2022

No review comments provided

Review by
03/09/2022

No review comments provided

Review by
03/07/2022

No review comments provided

Review by
03/02/2022

No review comments provided

Review by
02/28/2022

No review comments provided

Review by
02/28/2022

“So far, we've only had the windows done. Everything has been done in a timely fashion, and we only had problems with one window. It will be in around March 28th. Also, the siding will start tomorrow.”

Review by
02/28/2022

No review comments provided

Review by
02/23/2022

No review comments provided

Review by
02/23/2022

“The window installers did a nice job, were very efficient, and installed them in one day, which is good. Now I am waiting to have some doors put in. I am happy with the way the windows came out; the people were very nice and easy to work with.”

Review by
02/23/2022

“They have a quality product and I like it. I have given two of my co-workers their number to call.”

Review by
02/23/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/17/2022

No review comments provided

Review by
02/16/2022

No review comments provided

Review by
02/16/2022

“When they were issues, it took a long time for them to return calls and several visits to resolve the issue.”

Review by
02/04/2022

“They put windows in the house, but they didn't cap the two windows, either. That bothered me. When they went to do the trim of the windows, they left the front window and didn't put capping underneath the window. The slider in the back they didn't do the same with.”

Review by
02/04/2022

“I think their operation staff is good and professional and very effective, but I think their execution staff is inconsistent, I had a friend who had a very good experience with them on windows, siding and roof and my experience was not nearly that good .The product is great but the execution on the product was not.The expertise that i expected was not there also the first crew mad a lot of mistakes and it took a very long time to get everything fixed and complete.”

Review by
02/02/2022

No review comments provided

Review by
01/25/2022

“Supply delays are understandable, but once the windows and doors where in the warehouse, we still had multiple delays and was rescheduled numerous times (once at 5:30 PM the day before).”

Review by
01/24/2022

No review comments provided

Review by
01/24/2022

“We were disappointed in the response to the problems, that they caused during the installation.”

Review by
01/21/2022

No review comments provided

Review by
01/20/2022

No review comments provided

Review by
12/29/2021

“The windows are very good and high quality. The installation was also very good.”

Review by
12/29/2021

No review comments provided

Review by
12/09/2021

“I have to say, I have never been more impressed with a company than Power Home Remodeling. I would give them a 90 rather than a 100 because there was only one mix-up. They delivered the supplies before the dumpster, so it was something very minor. Other than that, they're the most amazing company I have encountered. One year, I did half of my windows. Because I was so impressed, I did the other half. After talking to them, I was able to do the roof and siding as well. I was just very happy with them.”

Review by
12/09/2021

“I thought they were great. They did a really professional job.”

Review by
12/02/2021

“Great staff, service and quality!”

Review by
11/29/2021

No review comments provided

Review by
11/28/2021

No review comments provided

Review by
11/26/2021

“High pressure salesman, pitch took 3 hrs. We caved. Way too expensive. Way too many delivery issues. Workmanship excellent though.”

Review by
11/24/2021

No review comments provided

Review by
07/20/2021

No review comments provided

Review by
07/15/2021

No review comments provided

Review by
07/08/2021

No review comments provided

Review by
07/01/2021

“Windows were not insulated & air was coming in.”

Review by
06/24/2021

No review comments provided

Review by
06/23/2021

No review comments provided

Review by
06/22/2021

“They don't just talk the talk they walk the walk. They did an excellent job. Power Home Remodeling exceeded my expectations.”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

No review comments provided

Review by
06/21/2021

No review comments provided

Review by
06/21/2021

No review comments provided

Review by
06/21/2021

No review comments provided

Review by
06/21/2021

No review comments provided

Review by
06/21/2021

“They have great service and help people out and make it work for everybody.”

Review by
06/21/2021

No review comments provided

Review by
06/16/2021

“One of our friends have already used Power and are also quite satisfied”

Review by
06/16/2021

No review comments provided

Review by
06/16/2021

No review comments provided

Review by
06/16/2021

No review comments provided

Review by
06/16/2021

“After my experience I would be silly to recommend my friends and family”

Review by
04/18/2021

No review comments provided

Review by
03/28/2021

“Great product, great company. When there’s an issue, they’re quick to fix it.”

Review by
03/16/2021

“They did very good work on my windows and siding.”

Review by
03/16/2021

No review comments provided

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

No review comments provided

Review by
02/24/2021

No review comments provided

Review by
02/23/2021

No review comments provided

Review by
02/23/2021

No review comments provided

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