“Replaced our old basement windows and did a great job, the people were friendly, quick, and neat.”
“I would highly recommend them. We were very pleased with the proucts.”
“They were wonderful. The communication was great. Everything they did was really great.”
“They were very professional and got things done in a very timely manner.”
“Power Home Remodeling did a wonderful job at my house! I'm not dissatisfied at all. They are good windows, and I was very pleased with everything they did.”
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“This company does great work. But they don't communicate very well with their customers.”
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“Armando and his crew were very hard-working and fast when they installed my siding.,”
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“Professional, hard-working, pleasant professionals – everybody from the Guys doing the work to the guys selling it, Supervising itand Customer Care.”
“It's a little bit expensive, and I thought the build quality was fine, but there is a leak under one of my windows.”
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“Not so sure about that.”
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“Overall the experience was very positive. I am particularly happy with the new sliding windows.”
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“The product itself is extremely good. The salesperson was extremely good. The workers who did the job had the skill set that I was looking for. The only complaint that I had was that when they actually did the work, the work that I thought was on the contract did not get performed the way that I was told. They were supposed to replace the wooden trim under the vinyl cladding. That was in the contract. We had an extensive conversation with the salesman about that. When it came to installing that, they did not install it. What is under the aluminum cladding is old, crappy material. Everything else was fine, but what is underneath is the old, crappy stuff, and that is not what I expected when I signed on.”
“Replaced our old basement windows and did a great job, the people were friendly, quick, and neat.”
“I would highly recommend them. We were very pleased with the proucts.”
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“They were wonderful. The communication was great. Everything they did was really great.”
“I appreciated the craftsmanship and professionalism of the work.”
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“They did excellent work. Everything was done on time.”
“They were very professional and got things done in a very timely manner.”
“They were very efficient and polite workers!”
“The only reason it would not be a five is because there was a little bit of an oversell attempt at my home. He wanted to sell me a lot of things I really did not need. I understand his job is to get business. I feel that if I do not bring this up, I am putting other people in harm's way. He wanted to sell me about 1400 feet of linear fascia and soffit board. That is about $4000 worth of work. I asked him to take a look around to see if he saw any problems, and there were a couple of minor ones. But he did try to oversell. I know this because a day later, I had a friend get up on a ladder and check out everything he said I needed. I only needed about 15 feet of that replaced. The oversell was a big red light for me.”
“The pricing is not the most competitive. I would recommend to a friend if they needed the work done relatively quickly, as I did. I would have preferred if the presentations were more brief. It took several hours to get the first salesman out of my house, with him sharing numerous slides about working for Power Home Remodeling. I started to wonder if it was a multi-level marketing scam. If another contractor were able to meet the timeline that Power Home Remodeling said they were going to, I might have gone another direction due to the annoying sales pitch.”
“Power Home Remodeling is not a very good company when it comes to the customer.”
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“Would never recommend. Got windows installed. The quality manager who came out to review that project after completion tried to pressure me into signing onto getting a new roof installed. The quote was astronomical and I did not even ask for this quote or state I wanted a new roof. He would not leave and was arrogant, pushy, and insulting. He wasted my time. He stated that what looks good for power home remodeling is repeat customers- that’s not my responsibility to get a new project so they look good! He should’ve focused more on the project that was actually done that day. All he cared about was selling me something new. I felt sick to my stomach after he finally left.”
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“Power Home Remodeling did a wonderful job at my house! I'm not dissatisfied at all. They are good windows, and I was very pleased with everything they did.”
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“I have custom woodwork around the windows that I didn't want compromised. Someone came out, I told them what I wanted, and they were able to do it. They were able to do it in an efficient manner. I'm happy with the product.”
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“Would not recommend powers to a friend my window is still not fixed when they came they did not have the window”
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“not a prayer”
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“To me_it feels like the company I contracted with in March of 2021 and the company that did the install in November of 21~ has shifted from some its core values. I was told in March the overall process. “After the install another person will come and do a walk through with me and register windows and I would get paperwork to show the windows are registered “. On day of install when I asked to be shown how to tilt the windows I was told when I have the walk through that person will show me. Some of my windows came in incorrectly ~were reordered and then installed. (I asked him to show me how to the tilting when cleaning windows and he showed me ) I called at the beginning of 2022 re a walk through and registration and was told I already had the walk through and I can see you are registered. “I have pictures here to show it”. Huh. Those 4 pictures were from the December installation of corrected windows. NOT a walk through ~and to the person on the phone that was it. I said we have repairs that need to be done, calking, screen replacement (identified on day of install) issues of cold wall that you all built up an insulated (clearly not enough)). An appt was set up for March and Vincent came. He did the caulking and replaced the screen. In regards to the built up wall (where slider had been) he believes it was enough. We guarantee the windows not the wall. Huh? He suggested I call Mass save re more insulation and diagrammed what could be done outside under the window to make it warmer. (Obviously at my expense). When Igor was doing the wall why didn’t he tell me have more insulation b4 adding clapboard. In I was so befuddled by what felt like “placating me” that we didn’t address another issue with window over the sink. And. I still do not have proof the windows are registered. Proof I need and want to have with legal papers so when house it is sold paperwork is all together.”
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“So far, we've only had the windows done. Everything has been done in a timely fashion, and we only had problems with one window. It will be in around March 28th. Also, the siding will start tomorrow.”
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“The window installers did a nice job, were very efficient, and installed them in one day, which is good. Now I am waiting to have some doors put in. I am happy with the way the windows came out; the people were very nice and easy to work with.”
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“They have a quality product and I like it. I have given two of my co-workers their number to call.”
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“When they were issues, it took a long time for them to return calls and several visits to resolve the issue.”
“They put windows in the house, but they didn't cap the two windows, either. That bothered me. When they went to do the trim of the windows, they left the front window and didn't put capping underneath the window. The slider in the back they didn't do the same with.”
“I think their operation staff is good and professional and very effective, but I think their execution staff is inconsistent, I had a friend who had a very good experience with them on windows, siding and roof and my experience was not nearly that good .The product is great but the execution on the product was not.The expertise that i expected was not there also the first crew mad a lot of mistakes and it took a very long time to get everything fixed and complete.”
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“Supply delays are understandable, but once the windows and doors where in the warehouse, we still had multiple delays and was rescheduled numerous times (once at 5:30 PM the day before).”
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“We were disappointed in the response to the problems, that they caused during the installation.”
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“The windows are very good and high quality. The installation was also very good.”
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“I have to say, I have never been more impressed with a company than Power Home Remodeling. I would give them a 90 rather than a 100 because there was only one mix-up. They delivered the supplies before the dumpster, so it was something very minor. Other than that, they're the most amazing company I have encountered. One year, I did half of my windows. Because I was so impressed, I did the other half. After talking to them, I was able to do the roof and siding as well. I was just very happy with them.”
“I thought they were great. They did a really professional job.”
“Great staff, service and quality!”
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“High pressure salesman, pitch took 3 hrs. We caved. Way too expensive. Way too many delivery issues. Workmanship excellent though.”
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“Windows were not insulated & air was coming in.”
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“They don't just talk the talk they walk the walk. They did an excellent job. Power Home Remodeling exceeded my expectations.”
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“They have great service and help people out and make it work for everybody.”
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