Gutter & Roof Solutions NW
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Gutter & Roof Solutions NW has received 4.7 out of 5 stars based on 69 customer reviews. Learn about Our Research Process.
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1st year as a Best Pick Call
"Our mission at Gutter & Roof Solutions NW is to offer peace of mind for Pacific Northwest families utilizing lifetime roofing systems and the Valor Gutter Guard system. Gutter & Roof Solutions NW knows how to ensure your gutters and roof are working to their full potential."

Bill Heeter | Owner & President
Company Information
Services Offered
Gutter & Roof Solutions NW installs and replaces metal, asphalt shingle, and flat roofs for residential customers. The company also installs skylights and Valor gutter guards. Gutter & Roof Solutions NW offers free estimates and financing options.
Warranty
The company offers a lifetime transferable no-clog warranty on gutter guards and Golden Pledge warranties on roofing.
Company History
Gutter & Roof Solutions NW was founded in 2010.
Distinctions
Gutter & Roof Solutions NW is a GAF Certified Master Elite Roofing Contractor and a member of the Master Builders Association and the Roofing Contractors Association of Washington.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
20 37th Street NE Suite A
Auburn, WA 98002
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
GUTTERS845CJ

Compiled Score:

Gutter & Roof Solutions NW has received 4.7 out of 5 stars based on 69 customer reviews. Learn about Our Research Process.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2021

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07/13/2021

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07/07/2021

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06/22/2021

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06/22/2021

“Over priced, terrible customer service due to lack of clear communication. Can I rate a Zero?!”

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06/21/2021

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06/19/2021

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06/19/2021

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06/19/2021

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06/18/2021

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06/17/2021

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06/17/2021

“They were on time and did the work in a timely manner. Had an issue with the electrical boxes on the outside of my home and the windows they installed have become moldy”

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06/16/2021

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06/16/2021

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06/16/2021

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01/14/2021

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01/11/2021

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01/10/2021

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12/20/2020

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12/09/2020

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12/07/2020

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12/07/2020

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Review by
12/07/2020

“It was a great job done! Gutter & Roof Solutions finished quickly.”

Review by
12/07/2020

“Everything was great. There was just a long delay between the time we agreed upon the work and when it actually took place, but I don't know if that's necessarily the company's fault. There was a bit of a challenge there because of the pandemic.”

Review by
11/30/2020

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Review by
11/30/2020

“High quality. Very professional sales staff and installation crew.”

Review by
11/29/2020

“too many issues - not first time quality.”

Review by
11/24/2020

“They made some mistakes, but they corrected their mistakes. They're much more expensive than others. They did an adequate job, they just made some mistakes that should not have been made, but they came back and corrected them.”

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11/24/2020

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11/24/2020

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11/24/2020

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11/24/2020

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11/24/2020

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11/24/2020

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11/24/2020

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11/24/2020

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Review by
11/24/2020

“Workmanship was fine but it took 0ver 10 months to complete the work.”

Review by
11/24/2020

“The work was excellent but the communication from the office was not good.”

Review by
11/24/2020

No review comments provided

Review by
11/21/2020

“First off I would NOT recommend G&RSNW to anyone I like. I might recommend them to a pesky neighbor that whined and complained about my music or such. Secondly,I have made most of my comments about the job and the company's performance in the individual sections and am weary to repeat myself. Also the salesman deserves a special excoriation for his total lack of integrity, ethics and principle. I am still, months after the job was supposed to be completed, angry and dissatisfied with the lack of follow up from the company.”

Review by
11/18/2020

“They were diligent in calling me back, I had not heard from them in a while and I appreciated that. They also gave me a good deal for the work, it was better than the first offer.”

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11/18/2020

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11/17/2020

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11/17/2020

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11/17/2020

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11/17/2020

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11/17/2020

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Review by
11/17/2020

“One of the best jobs I've seen. Roof really improved the appearance of the house.”

Review by
11/17/2020

“Showed up as promised, polite, clean, friendly.”

Review by
11/17/2020

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Review by
11/17/2020

“I had to stay on top of the work every step to insure they met contract and GAF underlayment requirements.. to their credit they explained and corrected mistakes...”

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11/17/2020

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11/17/2020

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11/17/2020

“Awful customer service! Still haven't received my 50 year warranty paperwork!! Tired of calling!!”

Review by
11/16/2020

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11/16/2020

“They were very bad on their clean up. I'm still finding nails after one year.”

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11/15/2020

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11/15/2020

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11/14/2020

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11/14/2020

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11/14/2020

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11/14/2020

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Review by
11/14/2020

“They have had to come out several times to ensure that the gutters were performing properly. I still have a couple of spots that need to be fixed and it's been months.”

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11/14/2020

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11/14/2020

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11/14/2020

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11/13/2020

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11/13/2020

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11/13/2020

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11/13/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/12/2020

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Review by
11/12/2020

“This was a GREAT job. I appreciated them coming out as I was on the outer line of service. They had the roof done in one day and the workers were very professional and dedicated to doing a good job. The gutters were also installed in a day and great job. I am very pleased with the service and work done.”

Review by
11/12/2020

“Excellent work. Arrived early, worked hard and cleaned up perfictly. I highly recommend them.”

Review by
11/12/2020

“I liked the sales rep I worked with. Thought he was honest, forthright and eager to serve. I feel I got a good price for a good product. The gutter installation was superb - right on time, finished in a very timely manner, hardly knew that they were there. I like the shingle product. My only complaint is the roofers took little or now thought for the care of my surrounding garden - which was almost obliterated. I noticed what was happening about 2-3 hours into the job and asked the foreman to direct his men to throw the old shingles into the large dumpster and not the garden which they did from then on, but it was too little too late. Fortunately most of the plants grow back each spring and I was able to save the Rhodos covered by the old shingles. Post installation when the first rain came, I noticed a roof leak onto my covered porch. I called G&R Solutions who had a roofer come out, locate it and fix it. There has been no leaks since then. Impressive response. Otherwise the experience was mostly positive.”

Review by
11/12/2020

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11/12/2020

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Review by
11/12/2020

“Unresponsive and took forever to start work on my roof.”

Review by
11/12/2020

“Decent work, but yet to follow up on some install issues we discussed”

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11/12/2020

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11/12/2020

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11/12/2020

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Review by
08/08/2019

“They are very helpful and worked with me to get my roof replaced.”

Review by
07/17/2019

“The subcontractor installation crew was definitely not their A team.”

Review by
07/16/2019

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07/16/2019

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07/16/2019

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07/16/2019

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07/16/2019

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07/16/2019

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07/16/2019

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Review by
07/16/2019

“They did excellent work and made it on time for the roofing. The gutters are a different matter.”

Review by
07/16/2019

“Showed up as scheduled, hard working even in very hot weather conditions.”

Review by
07/15/2019

“We appreciated that Gutter & Roof Solutions NW were very fast with scheduling. The installers were very courteous, quick and did a great job.”

Review by
07/15/2019

“The employees at Gutter & Roof Solutions NW were very professional and I would recommend then to anybody.”

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