“It was a great job done! Gutter & Roof Solutions finished quickly.”
“Everything was great. There was just a long delay between the time we agreed upon the work and when it actually took place, but I don't know if that's necessarily the company's fault. There was a bit of a challenge there because of the pandemic.”
“One of the best jobs I've seen. Roof really improved the appearance of the house.”
“This was a GREAT job. I appreciated them coming out as I was on the outer line of service. They had the roof done in one day and the workers were very professional and dedicated to doing a good job. The gutters were also installed in a day and great job. I am very pleased with the service and work done.”
“Excellent work. Arrived early, worked hard and cleaned up perfictly. I highly recommend them.”
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“Over priced, terrible customer service due to lack of clear communication. Can I rate a Zero?!”
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“They were on time and did the work in a timely manner. Had an issue with the electrical boxes on the outside of my home and the windows they installed have become moldy”
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“It was a great job done! Gutter & Roof Solutions finished quickly.”
“Everything was great. There was just a long delay between the time we agreed upon the work and when it actually took place, but I don't know if that's necessarily the company's fault. There was a bit of a challenge there because of the pandemic.”
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“High quality. Very professional sales staff and installation crew.”
“too many issues - not first time quality.”
“They made some mistakes, but they corrected their mistakes. They're much more expensive than others. They did an adequate job, they just made some mistakes that should not have been made, but they came back and corrected them.”
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“Workmanship was fine but it took 0ver 10 months to complete the work.”
“The work was excellent but the communication from the office was not good.”
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“First off I would NOT recommend G&RSNW to anyone I like. I might recommend them to a pesky neighbor that whined and complained about my music or such. Secondly,I have made most of my comments about the job and the company's performance in the individual sections and am weary to repeat myself. Also the salesman deserves a special excoriation for his total lack of integrity, ethics and principle. I am still, months after the job was supposed to be completed, angry and dissatisfied with the lack of follow up from the company.”
“They were diligent in calling me back, I had not heard from them in a while and I appreciated that. They also gave me a good deal for the work, it was better than the first offer.”
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“One of the best jobs I've seen. Roof really improved the appearance of the house.”
“Showed up as promised, polite, clean, friendly.”
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“I had to stay on top of the work every step to insure they met contract and GAF underlayment requirements.. to their credit they explained and corrected mistakes...”
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“Awful customer service! Still haven't received my 50 year warranty paperwork!! Tired of calling!!”
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“They were very bad on their clean up. I'm still finding nails after one year.”
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“They have had to come out several times to ensure that the gutters were performing properly. I still have a couple of spots that need to be fixed and it's been months.”
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“This was a GREAT job. I appreciated them coming out as I was on the outer line of service. They had the roof done in one day and the workers were very professional and dedicated to doing a good job. The gutters were also installed in a day and great job. I am very pleased with the service and work done.”
“Excellent work. Arrived early, worked hard and cleaned up perfictly. I highly recommend them.”
“I liked the sales rep I worked with. Thought he was honest, forthright and eager to serve. I feel I got a good price for a good product. The gutter installation was superb - right on time, finished in a very timely manner, hardly knew that they were there. I like the shingle product. My only complaint is the roofers took little or now thought for the care of my surrounding garden - which was almost obliterated. I noticed what was happening about 2-3 hours into the job and asked the foreman to direct his men to throw the old shingles into the large dumpster and not the garden which they did from then on, but it was too little too late. Fortunately most of the plants grow back each spring and I was able to save the Rhodos covered by the old shingles. Post installation when the first rain came, I noticed a roof leak onto my covered porch. I called G&R Solutions who had a roofer come out, locate it and fix it. There has been no leaks since then. Impressive response. Otherwise the experience was mostly positive.”
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“Unresponsive and took forever to start work on my roof.”
“Decent work, but yet to follow up on some install issues we discussed”
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“They are very helpful and worked with me to get my roof replaced.”
“The subcontractor installation crew was definitely not their A team.”
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“They did excellent work and made it on time for the roofing. The gutters are a different matter.”
“Showed up as scheduled, hard working even in very hot weather conditions.”
“We appreciated that Gutter & Roof Solutions NW were very fast with scheduling. The installers were very courteous, quick and did a great job.”
“The employees at Gutter & Roof Solutions NW were very professional and I would recommend then to anybody.”