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AreaSet
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“My gutters don't work.”
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“The sales person was great. Very communicative and explained the process. His appointment was on 10-01-2020”
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“I like the idea or concept, however, the mesh seems to collect fir tree on it, and it's not as trouble-free as I wish it was. It's impossible to remove the fir tree stems when it is wet. It will work really well if you had another type of tree but not a fir tree.”
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“I felt their pricing was deceptive. All I had to do was hesitate during the quote and the guy dropped the price by 20%. In the end it took two guys less than 2.5 hours to do the job. for a price of ~$1,800, that is $500/hr if you build in the cost of the materials which one can purchase elsewhere.”
“Over priced, terrible customer service due to lack of clear communication. Can I rate a Zero?!”
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“I've already recommended them.”
“They did a great job.”
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“I would recommend”
“They were on time and did the work in a timely manner. Had an issue with the electrical boxes on the outside of my home and the windows they installed have become moldy”
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“Product and the installer were top notch”
“WORKERS WERE HELPFULL AND COURTIOUS AND DID A GOOD JOB”
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“Terrible workmanship! Strongly do not recommend them due to lack of knowledge of product installation. Did not prep the gutters correctly before installing the gutter guards. They didn't caulk the gutters correctly when adjusting the gutters and broke the original caulking and just caulked over the existing caulk hence, the gutters leak excessively. I had to have another gutter company fix their mistake, costing me more money.”
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“A problem with the gutters presented itself after installation of the screens, but the company sent out the crew to resolve the issue. The problem was the fault of the crew and they corrected it.”
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“Gutter & Roof Solutions NW were very friendly, knew their work and gave me instructions for how to care for my product during maintenance periods.”
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“It was a great job done! Gutter & Roof Solutions finished quickly.”
“Everything was great. There was just a long delay between the time we agreed upon the work and when it actually took place, but I don't know if that's necessarily the company's fault. There was a bit of a challenge there because of the pandemic.”
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“High quality. Very professional sales staff and installation crew.”
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“too many issues - not first time quality.”
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“Gutter & Roof Solutions did a great job!”
“I am happy with the installation but I am not happy with the way it operates or how the gutters work.”
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“They made some mistakes, but they corrected their mistakes. They're much more expensive than others. They did an adequate job, they just made some mistakes that should not have been made, but they came back and corrected them.”
“Workmanship was fine but it took 0ver 10 months to complete the work.”
“The work was excellent but the communication from the office was not good.”
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“Their workmanship was terrible. They applied the gutter covers and the crew did not abide by Gutter & Roofs Solutions standards. The work was sloppy and I had gaps causing debris to fill the gutters. It was just terrible workmanship that took two different times to "fix the problem" a month later. The first time they came out they didn't have all the parts to get the work done.”
“The test of time through this first winter with the new gutters will determine if we would recommend your company to a friend”
“First off I would NOT recommend G&RSNW to anyone I like. I might recommend them to a pesky neighbor that whined and complained about my music or such. Secondly,I have made most of my comments about the job and the company's performance in the individual sections and am weary to repeat myself. Also the salesman deserves a special excoriation for his total lack of integrity, ethics and principle. I am still, months after the job was supposed to be completed, angry and dissatisfied with the lack of follow up from the company.”
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“They were diligent in calling me back, I had not heard from them in a while and I appreciated that. They also gave me a good deal for the work, it was better than the first offer.”
“The sales person was very professional and the installation was done very quickly.”
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