Gutter & Roof Solutions NW
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Gutter & Roof Solutions NW has received 4.1 out of 5 stars based on 46 customer surveys conducted through GuildQuality.
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9
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1
3
1st year as a Best Pick Call
"Our mission at Gutter & Roof Solutions NW is to offer peace of mind for Pacific Northwest families utilizing lifetime roofing systems and the Valor Gutter Guard system. Gutter & Roof Solutions NW knows how to ensure your gutters and roof are working to their full potential."

Bill Heeter | Owner & President
Company Information
Services Offered
Gutter & Roof Solutions NW installs, repairs, and replaces metal, asphalt shingle, composite, flat, slate, and wood shake roofs for residential customers. The company also installs skylights and Valor gutter guards. Gutter & Roof Solutions NW offers free estimates and financing options.
Warranty
The company offers a 100 percent customer satisfaction guarantee and honors manufacturers' warranties.
Company History
Gutter & Roof Solutions NW was founded in 2010.
Distinctions
The company is a GAF Certified Master Elite Roofer and a member of the Master Builders Association of King and Snohomish Counties.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
20 37th Street NE Suite A
Auburn, WA 98002
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
GUTTERS845CJ

Compiled Score:

Gutter & Roof Solutions NW has received 4.1 out of 5 stars based on 46 customer surveys conducted through GuildQuality.
5
26
4
9
3
5
2
3
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/08/2019

“They are very helpful and worked with me to get my roof replaced.”

Review by
07/17/2019

“The subcontractor installation crew was definitely not their A team.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“Showed up as scheduled, hardworking even in very hot weather conditions.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“They did excellent work and made it on time for the roofing. The gutters are a different matter.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

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07/16/2019

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07/16/2019

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07/16/2019

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Review by
07/16/2019

“I'm really not sure if I would recommend this company. Overall, I am very happy with the appearance of the roof and gutters, but there were problems. See additional comments at the end of the survey.”

Review by
07/15/2019

“The employees at Gutter & Roof Solutions NW were very professional and I would recommend then to anybody.”

Review by
07/15/2019

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07/15/2019

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07/15/2019

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07/15/2019

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Review by
07/15/2019

“We were very pleased with the work and the clean-up, and the installers themselves very nice.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“We appreciated that Gutter & Roof Solutions NW were very fast with scheduling. The installers were very courteous, quick, and did a great job.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“They were very efficient and did a nice job.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

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Review by
07/15/2019

“We had some issues with the completion of the work. We were told it would take a week to complete the work and it took six weeks in the middle of winter, and we had a contractor walk off the job in the middle of the project with my roof torn off. So I would be hesitant to recommend Gutter & Roof Solutions NW them under those circumstances.”

Review by
07/15/2019

“They came out to do our roof, and they started out by doing the garage roof. They completed the garage roof that was not contracted to do, and they left without doing the house roof. I got ahold of them, and they got ahold of the people who were supposed to be doing it. After arguing with them and their arguing with their workers, it took them a month to a month-and-a-half (because of the rain) to do our roof. When they were completing the roof, they did not finish the job on one side. That flooded our back porch, ruining books, clothing, and other items out on the back porch. They said "sorry," and that was it. We took a loss on that stuff. When they finally supposedly cleaned up the place, they didn't clean up anything in the yard, next door, out front, or in the back. They did not use a magnet to pick up nails. We got a flat tire out of it. We had to replace the tires on the car because of a roofing nail they left. My wife stepped on one of their nails and had to go to doctor to get a tetanus shot. That cost us money. It's been seven to eight months since they completed it, and we're still finding nails from that job. They did not clean up at all after themselves. What are my chances of recommending them to anybody else? I would say "run, do not talk to these guys." They don't hire or have professional roofers. They just have people come by and do the roof.”

Review by
07/14/2019

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Review by
07/12/2019

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Review by
07/12/2019

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Review by
07/12/2019

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Review by
07/12/2019

“very hard working guys! they were great!”

Review by
07/12/2019

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Review by
07/12/2019

“Due to the cleaning up issue I hesitate to give a 100% recommendation”

Review by
07/12/2019

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07/12/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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07/11/2019

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