Guardian Roofing
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Guardian Roofing has received 4.6 out of 5 stars based on 536 customer surveys conducted through GuildQuality.
5
453
4
29
3
21
2
5
1
28
2nd year as a Best Pick Call
"Guardian Roofing is a local, family-owned company. We don't just work on roofs, we believe in building relationships. We consider our customers family. Guardian Roofing is big enough to handle any job, yet small enough to respond quickly to your needs."

Lori Swanson | Owner
Company Information
Services Offered
Guardian Roofing specializes in roof replacement and repairs, roof cleaning, moss removal, and preventative maintenance. The company also provides attic exclusion services, masonry, carpentry, skylights, gutters, and ventilation. Guardian is certified by many major manufacturers and is able to provide all roof-related services regardless of size.
Warranty
The company offers manufacturer-backed workmanship guarantees as well as lifetime and extended warranty coverage.
Company History
Guardian was founded in 2005.
Distinctions
The company is a member of the NRCA and RCAW. Guardian is a GuildQuality Guildmember, an Owens Corning Platinum Preferred Contractor, and a GAF Master Elite Roofer. The company received the GuildQuality Guildmaster award in 2013, was included in Roofing Contractor magazine's 2017 Top 100 Roofing Contractors list, and founded the Halo Project.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
1400 West Main Street Suite B
Auburn, WA 98001
Licenses
GUARDR*847RO

Compiled Score:

Guardian Roofing has received 4.6 out of 5 stars based on 536 customer surveys conducted through GuildQuality.
5
453
4
29
3
21
2
5
1
28
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/19/2020

“I was most satisfied that they did the work when they said they would even though it was pouring rain. They put down and tarp to protect everything and were very careful.”

Review by
11/13/2020

“Erick was an exceptional foreman on the job. He communicated at all times with us. Juan was also great in communicating with us. Thank you!”

Review by
10/21/2020

“I am more than satisfied because of the step by step pictures of demolition, replacement of roof CDX, placement of all materials and cleanup of the area at my property. Excellent and professional crew.”

Review by
10/06/2020

“We are very pleased with the roofing project done for us by Guardian. Juan, Luis, Antonio, and Salvador were a hard-working team, prompt, friendly, and courteous. They re-roofed several buildings over several days. After each day, the areas were left clean and overnight materials/tools tidy. Their supervisor, Juan Z., was always available to us and answered our numerous questions patiently, knowledgeably, and professionally. We would hire Guardian again. Thank you to all of you at Guardian, Auburn. Glenn C. of Auburn, WA”

Review by
09/26/2020

No review comments provided

Review by
09/26/2020

“I loved the constant communication.”

Review by
09/24/2020

“Great workmanship, professional crew, respectful and courteous. Eric, foreman shows the areas of concern and explain thoroughly what was done. The whole crew was terrific and diligent.”

Review by
09/23/2020

No review comments provided

Review by
09/23/2020

“Great crew, showed up each day on time and stayed late into each afternoon. Nothing was broken nor damaged during the process, and just all around decent and respectable roofing professionals. I would definitely recommend guardian roofing to others, in fact, I already have. A co-worker of mine was looking to have his torch down roof replaced on his garage. As of yet, he is still going through the bid process with other companies, but I told him, "if guardian does the job, I can guarantee you it'll turn out great."”

Review by
09/22/2020

“Orlando did an awesome job on our deck.”

Review by
09/20/2020

No review comments provided

Review by
09/18/2020

“Guardian Roofing met my expectations.”

Review by
09/15/2020

“The roof looks great and we overall feel really good about the repairs and replacements that were made.”

Review by
09/13/2020

“The team worked well together, and was very thorough. Great attention to detail. We feel we got a high quality installation.”

Review by
09/13/2020

“Yes we would recommend very professional from start to finish.”

Review by
09/12/2020

“Wilson was the foreman and did a great job. 6 workers finished the roof in one day and I watched it from start to finish.”

Review by
09/11/2020

“Length of time to complete project was shorter than expected, quality of product far exceeded expectations.”

Review by
09/10/2020

“Roof is beautiful”

Review by
08/30/2020

No review comments provided

Review by
08/25/2020

“Patrick and his crew did an excellent job and kept the work site clean and organized despite being one person short on the crew.”

Review by
08/19/2020

“The follow through and striving for the best outcome. Thank you. AND the photos!! How wonderful to get this documentation of the project. (and having a person NOT on the crew to come and assess the job. Fredi found things that were mistakenly done by the crew, but Patric came and fixed these oversights.) I had originally thought that someone from the crew should do the final walk-through, but the owner explained that this is not the usual practice. I am happy it was explained to me and grateful for the results.”

Review by
07/20/2020

No review comments provided

Review by
05/12/2020

No review comments provided

Review by
04/18/2020

“See above comment”

Review by
04/08/2020

“All the workers were polite and courteous, very professional.”

Review by
04/07/2020

“They were friendly and easy to work with.”

Review by
04/01/2020

No review comments provided

Review by
03/29/2020

No review comments provided

Review by
03/26/2020

“I have used the company before and the technician does a fantastic job.”

Review by
03/26/2020

No review comments provided

Review by
03/25/2020

No review comments provided

Review by
03/25/2020

“Prompt, courteous service through all phases of the project. Responsive”

Review by
03/24/2020

“He was very professional, polite, and on time. They handled in the time frame that they said they would.”

Review by
03/23/2020

“Tait our sales rep gave us so many workable options and his no pressure friendly service helped us decide to invest in the bigger project of an entire new roof. Also the roofers ( brothers Patrick and Carson)who were assigned to our job were extremely efficient, communicated quite effectively, courteous to neighbors, safe (we had kids coming and going from school and our yard is bus stop for others in neighborhood)and cleaned up our yard every day and at conclusion of project. The gutter installers were so efficient and effective we almost didn't notice except for the great quality of product- neighbors confirmed they were also courteous!”

Review by
03/23/2020

No review comments provided

Review by
03/19/2020

“We have used Guardian roofing for cleaning maintenance and repair. We highly recommend them!!”

Review by
03/17/2020

“I already have and they did a roof for one of my buddies that I referred to them already. Guardian Roofing did a fantastic job.”

Review by
03/17/2020

No review comments provided

Review by
03/17/2020

“Communication and detailed knowledge”

Review by
03/16/2020

No review comments provided

Review by
03/16/2020

No review comments provided

Review by
03/16/2020

“The guys did the job in a timely manner and cleaned up after themselves very well. They finished by end of day.”

Review by
03/16/2020

“Had a roof repair needed. I was sure I would hear I needed a new roof, as it is coming on 20 years. On inspection, I was told over all it was in good shape with a few small issues. Guardian will be my first call from now on with any issues.”

Review by
03/16/2020

“I was very happy with the job Guardian Roofing did. I have no complaints.”

Review by
03/16/2020

“Technician was very friendly, knowledgeable and explained everything well.”

Review by
03/14/2020

“Guardian Roofing provided a quality repair with quality customer service!”

Review by
03/14/2020

“I was very impressed with the whole process. The crew were friendly and very professional and did an excellent job.”

Review by
03/13/2020

“All”

Review by
03/13/2020

“Jason is very thorough and passionate about his work.”

Review by
03/13/2020

“Time”

Review by
03/13/2020

“Guardian Roofing is the most professional company I have ever dealt with. They are thorough, honest, and provide great communication. From the estimators, schedulers, to the amazing on-site workers, all are wonderful people with stellar work ethic and performance all around. I greatly recommend Guardian Roofing for workmanship and customer service you can count on!”

Review by
03/13/2020

“They did a great job of showing me the before and after results.”

Review by
03/12/2020

“I was most satisfied because the worker was patient with my questions and did a good job of explaining answers. He seemed to be very knowledgeable in his area of expertise. They also seemed to have a lot of processes and tools which gave me confidence in them as a customer.”

Review by
03/12/2020

“Definitely the roofers! I feel like the work they did was outstanding. My new roof is solid, and looks great!”

Review by
03/11/2020

“They have excellent customer service. The installers were excellent and did a good job cleaning up. They explained the process to me and were nice and respectful.”

Review by
03/10/2020

No review comments provided

Review by
03/09/2020

“The roofer who did my job. Fast efficient, friendly, and knowledgeable.”

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“Did a great job of repair and cleanup. They even repainted a board that needed to be replaced for me!”

Review by
03/09/2020

“They are very professional and pleasant to work with.”

Review by
03/08/2020

“Guardian team showed up on time daily and worked long days. This was a major repair job vs a full roofing job. Had to correct separate tied in roofs incorrect slope which caused pooling until failure as well as incorrect sealing of vented areas that contributed or were verging on causing other failures. Lots of detailed pictures of before as well as after.”

Review by
03/08/2020

No review comments provided

Review by
03/07/2020

“All of it....I liked the office people I talked with as well as the technician.”

Review by
03/06/2020

“Having the roofers come and do the work was a great experience for me. They did a great job!!”

Review by
03/06/2020

No review comments provided

Review by
03/06/2020

“Cleanliness, photos”

Review by
03/05/2020

“Good service. Thorough analysis of the work and they kept me informed. Would be fantastic if they did the closing of the job much like they started. If they would show before and after that would be great. None the less, they are very professional.”

Review by
03/05/2020

“Pleasant, Professional crew. Obviously knew what to do and did it well.”

Review by
03/05/2020

No review comments provided

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“We have been using them for 5 years and we have always had good service with them.”

Review by
03/04/2020

“communication by email and text the day of the work”

Review by
03/03/2020

“From start to finish it was all well done.”

Review by
03/03/2020

No review comments provided

Review by
03/03/2020

“They had great attention to detail and they had great customer service.”

Review by
03/03/2020

“Workers were great.”

Review by
03/02/2020

“All”

Review by
03/02/2020

“We did refer to a neighbor as well just based on experience.”

Review by
03/02/2020

“I was most satisfied with their work.”

Review by
03/02/2020

“They were timely. The technician was very professional and kind. The gal who tried to rectify the issue was very patient as I was very upset. She listened to my concerns. I appreciated being heard.”

Review by
03/01/2020

No review comments provided

Review by
03/01/2020

“I was very happy with the completion time for our full roof replacement (only 1.5 days)”

Review by
02/29/2020

“The technician sent out to perform the initial of the warranty claim was very thorough and courteous.”

Review by
02/29/2020

“Victor went above and beyond to make sure the job was done well. He even came back on his day off to make sure the work was completed correctly.”

Review by
02/29/2020

“Ben Moreno was wonderful. He was knowledgeable and showed expertise in his field. He cared for my roof as if it were his own. I'm very appreciative and would highly recommend him.”

Review by
02/29/2020

“Crew leader explained each step as it was performed or about to be performed.”

Review by
02/29/2020

“We were very pleased with the job, and the clean up. The phone call to let us know he was on his way would have been better if we had a bit more warning. I did have to phone him and ask him to please not park in front of the garage. We would definitely recommend Guardian Roofing!”

Review by
02/29/2020

“The overall work was good and timely.”

Review by
02/28/2020

“Our representative and technician were outstanding, a little frustrated with lack of communication as to when our job was being scheduled and when our technician was going to arrive on the first day he was later than we were told with no update given. But overall excellent experience and have already recommended Guardian to a couple people and will recommend also to whoever buys our house!”

Review by
02/28/2020

“I was most satisfied with the technician's work.”

Review by
02/25/2020

“Great company! Nathan in sales was a delight. Jess and his crew were unbelievably fast, tidy, punctual, and considerate. Juan in management has great communication. Guardian took care of everything. Fabulous work!”

Review by
02/25/2020

No review comments provided

Review by
02/22/2020

“(1) Your offer to tarp the roof where it leaked. We had a lot of rainy days and Guardian offered to tarp the roof fairly quickly (although the actual tarping was also a day later). It was a good service to prevent further leakage despite the additional cost. When the work is backed up, it relieved me to know at least the leakage is minimized.(2) The feedback system. Guardian deploys various ways (e-mail, phone and this website) to get customer feedbacks. Guardian seems really serious about their service and customer receptions of how the work was performed. My impression is that Guardia will use the feedbacks to improve the services.”

Review by
02/22/2020

“Done on time and estimates was friendly, help with questions and knowledgeable.”

Review by
02/21/2020

No review comments provided

Review by
02/20/2020

“Customer service. Brent and Juan answered all of our questions. We were kept informed about different aspects of the job. The chimney & roofing crews were considerate, quick and their work looks fantastic.”

Review by
02/19/2020

“Not only was their work excellent; but they coordinated with the gutter replacement company to do the best and most efficient jobs.”

Review by
02/18/2020

“Salesman provided photos detailing areas of damage and information on what is and is not critical in needing repair or replacement.”

Review by
02/18/2020

“Great job, very solid workmanship I would recommend anytime.”

Review by
02/18/2020

“Everyone from Guardian was very professional and communicated quickly and thoroughly throughout the process.”

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