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“I requested to have the exhaust vent pipes con ected to the new roof vents. I spoke with the service technician; I have not heard back to have the work scheduled and completed. Very disapointing.”
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“Guardian Operations had good workmanship.”
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“They have been doing a really good job being on time and finishing the project with high quality. They provide good communication and an overall good experience.”
“Guardian Roofing cleaned our roof, and they were very good.”
“They did good work, but lacked in communication!”
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“I think they are terrific.”
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“Excellent work quality, effective follow up on any questions or concerns, good price.”
“Very efficient gutter and shingle cleaning and shingle replacement. Roof chemically treated to my satisfaction, as contracted. Initial contact with assessment individual was less satisfactory and has been reported to management.”
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“I am happy with their work. They were prompt and courteous. The job was well done.”
“I just always thought they do a good job, and they keep their schedules. When they say they will be there, they will be there.”
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“The work itself was excellent but the tech had to come back to do the job as agreed. Plus, the downspout discharged directly over in the in-ground sprinkler which should have been avoidable.”
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“My sales rep is awesome. He's been out to my house tons. He's the primary reason I chose Guardian.”
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“Their work was excellent! They came back twice to check on things that could work even better!”
“I will recommend Guardian Roofing to my friends.”
“I had roofing work completed while I was out of town. Stephen, the estimator that I worked with, was so accommodating and understanding. The work that was completed was finished quickly and the job looks great. I am highly satisfied with the whole team at Guardian Roofing.”
“Price was great. Repairs went well. The only complaint I have is that I kept finding old roofing nails in our driveway. Also, didn't expect the skylights to leak during the cleaning process.”
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“AAA+ Rating”
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“I'm not comfortable referring a friend when I'm not certain my roof received near $5000 in quality repair and treatment.”
“I am being asked to rate a visit that was a tech arriving, making several phone calls, taking some photos of the work to be done (photos had already been taken twice before) and then he left. He never spoke a word to me so I don't know why work was not done or what the plan is. I was also not given any notice the evening before to expect a worker. It appears a phone call was received from a number that could be associated with them, but not their main number, and no message was left. The first I knew of it was an automated text that was sent saying a Guardian tech was on his way. He showed up almost 1.5 hour later. I had been on a short walk so was gone when he arrived. He was sitting in his vehicle and obviously on his phone so I got his attention to indicate I live here and was now home. He was on site for somewhere between 30-60 min. I didn't even know he was gone until I got a text asking me how my experience was. I have had other experiences with Guardian that have been positive so this is not their usual, but I am being asked about this visit only, so I am rating this visit only.”
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“Drew Field took care of all my questions and concerns and assured me that if anything goes wrong about the project they will come back and do a something about it.”
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“Overall great experience. Justin answered all our questions during initial quoting process. I appreciated that they not only got on the roof, but also walked the attic. They also took pictures and video so we could see the problems with the current roof. During the install, the jobsite was kept very clean and the install crew was mindful of the property. They worked quickly and quality seems very good. I'm an architect and regularly walk construction sites, do punch walks, etc. and was really impressed with the safety, cleanliness, and care taken while the install was going on. My only feedback was in the information packet given, it talks about the Super Intendent coming to walk the job on day 1, however this didn't happen. They did come by on day 2 to walk with me and answer my questions. The info packet also mentions the Super walking after the job is complete and that also hasn't happened yet. It could still as he mentioned he would within the next couple weeks and we're almost at the 2 week mark since job completion. Not a big deal other than the packet mentions this is to be expected and I'm used to this in my line of work so know it's a good process to have when a job is completed. We're really happy with Guardian and would use them again.”
“I am likely to recommend Guardian Roofing to a friend. They were very professional, and they showed up on time to the appointment. The roof was done in a very timely manner. I appreciated it.”
“The service, from the initial meeting with a roof specialist to the installation of the roof vents was high quality. I learned some new information about roofing and ventilation. I would highly recommend Guardian Roofing.”
“They did a great job!”
“We received bids from 7 roofing companies. We were cautioned to never go with the cheapest option. Our exhaustive research pointed us to Guardian. They absolutely had the most knowledgable staff, helped us truly understand the materials and the roofing process to make informed decisions, and were so communicative and collaborative throughout the entire process. After a positive initial experience, we even decided to add on another project to re-roof a detached garage. We would absolutely recommend Guardian for any roofing projects you might have.”
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