“I have been very happy with the level of customer service from the staff. The actual roofing team we had was not very communicative due to the language barrier. I also think the cost of Guardian is on the higher end of the market due to the quality of the materials and warranty, so, in speaking with a friend or neighbor i would be inclined to include this caveat.”
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“Referred my sister for gutters. Job is complete. Do I get a gift card for the referral. Jimmy said I would?”
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“Professional, completed the work on time, took great care to explain what was needed before and during the job.”
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“Initial contact with Josh was courteous and professional.”
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“All the work that was to be done was thoroughly explained.”
“Will recommend if I know of anyone looking for roofing/gutter work”
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“I know neighbors have used various roofing companies but I ONLY wanted to hire Guardian... I trust their work!!!!”
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“Polite, hard working, and thorough.”
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“I’m not happy… at least as happy as I feel I should be after spending $100,000 on my roof. I was going to have them replace the insulation but I lost confidence in Guardian. Unfortunately any one who asks me for a recommendation will know I’m not happy”
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“Excellent and will use them again.”
“I am very happy. Job do as specified , on time. All people did a great job.”
“I believe the final product is good, but they were a difficult company to work with. Every time I called with a request or question, the person I needed to speak to was in a meeting. Then they would call back when the timing was not convenient for me. When we committed to getting the new roof, we were promised a "walk through" at the end of the job, but this never happened.”
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“Super fast, I just with they hadn't left my water running for 4 days and finding debris in my yard that should have been found in inspection.”
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“All was above expectations!!”
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“Guardian gave us a competitive price the first time they met with us and didn't engage in any "hard sell" or high pressure tactics.”
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“They did a great job of explaining what was needed. The workmen who came out were very efficient and very pleasant to deal with”
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“Jimmy Brown was friendly and personable throughout his roofing presentation. He did a good job of showing us our options. Edwuin Ruiz and his team Did a outstanding job on the roofing. We were amazed how they clean up before they left every day. I provided them with touch up paint and they made good use of it. The Roof is beautiful. And displays their pride in their workmanship. We would highly recommend Guardian Roofing.”
“While the work the team does is quality the commnication between contractors, managers and office personnel is horrible.”
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“I would be happy to recommend Guardian roofing and gutters to anyone who is looking to replace their roof. Everyone is so knowledgeable and professional. Getting a new roof is never easy. But the staff at Gaurdian roofing took great pride in making sure that we understood what needed to be done and saw that it was done correctly.”
“Another good experience! The crew was professional and courteous, answering all our questions. Greatly appreciated how clean they left everything after completing work.”
“Erick and crew are highly professional and informative. I would recommend them to anyone.”
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“Great service with awesome communication”
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“Yes”
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“Guardian completely replaced our 27 year old roof. The initial assessment was very detailed, including a video of their inspection crawling around the attic space. The removal and installation was professionally and efficiently done. We had some water damage that was repaired with new plywood in some tricky spots. They also changed the ventilation to the attic to avoid further water issues. From beginning to end, the process was excellent.”
“Prompt communication. Efficient. Friendly.”
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“Andrew, our estimator, and the work crew were professional throughout the process. I would recommend them for roofing replacement”
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“I would absolutely recommend.”
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“Everyone from those that answered the phones to those that completed the installation were very professional and a pleasure to do business with.”
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“Great service - very customer oriented.”
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“Nope. Work was good but everything else was amateur hour. Scheduling had zero communication. When the crew showed up to do the job they did not say hello or ring the doorbell for an introduction or to tell us that they were done. Extremely unprofessional.”
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