Guardian Roofing
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Guardian Roofing has received 4.6 out of 5 stars based on 515 customer surveys conducted through GuildQuality.
5
437
4
23
3
12
2
4
1
39
2nd year as a Best Pick Call
"Guardian Roofing is a local, family-owned company. We don't just work on roofs, we believe in building relationships. We consider our customers family. Guardian Roofing is big enough to handle any job, yet small enough to respond quickly to your needs."

Lori Swanson | Owner
Company Information
Services Offered
Guardian Roofing specializes in roof replacement and repairs, roof cleaning, moss removal, and preventative maintenance. The company also provides attic exclusion services, masonry, carpentry, skylights, gutters, and ventilation. Guardian is certified by many major manufacturers and is able to provide all roof-related services regardless of size.
Warranty
The company offers manufacturer-backed workmanship guarantees as well as lifetime and extended warranty coverage.
Company History
Guardian was founded in 2005.
Distinctions
The company is a member of the NRCA and RCAW. Guardian is a GuildQuality Guildmember, an Owens Corning Platinum Preferred Contractor, and a GAF Master Elite Roofer. The company received the GuildQuality Guildmaster award in 2013, was included in Roofing Contractor magazine's 2017 Top 100 Roofing Contractors list, and founded the Halo Project.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
1400 West Main Street Suite B
Auburn, WA 98001
Licenses
GUARDR*847RO

Compiled Score:

Guardian Roofing has received 4.6 out of 5 stars based on 515 customer surveys conducted through GuildQuality.
5
437
4
23
3
12
2
4
1
39
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
07/20/2020

No review comments provided

Review by
05/12/2020

No review comments provided

Review by
04/18/2020

“See above comment”

Review by
04/08/2020

“All the workers were polite and courteous, very professional.”

Review by
04/07/2020

“They were friendly and easy to work with.”

Review by
04/01/2020

No review comments provided

Review by
03/29/2020

No review comments provided

Review by
03/26/2020

“I have used the company before and the technician does a fantastic job.”

Review by
03/26/2020

No review comments provided

Review by
03/25/2020

No review comments provided

Review by
03/25/2020

“Prompt, courteous service through all phases of the project. Responsive”

Review by
03/24/2020

“He was very professional, polite, and on time. They handled in the time frame that they said they would.”

Review by
03/23/2020

“Tait our sales rep gave us so many workable options and his no pressure friendly service helped us decide to invest in the bigger project of an entire new roof. Also the roofers ( brothers Patrick and Carson)who were assigned to our job were extremely efficient, communicated quite effectively, courteous to neighbors, safe (we had kids coming and going from school and our yard is bus stop for others in neighborhood)and cleaned up our yard every day and at conclusion of project. The gutter installers were so efficient and effective we almost didn't notice except for the great quality of product- neighbors confirmed they were also courteous!”

Review by
03/23/2020

No review comments provided

Review by
03/19/2020

“We have used Guardian roofing for cleaning maintenance and repair. We highly recommend them!!”

Review by
03/17/2020

“I already have and they did a roof for one of my buddies that I referred to them already. Guardian Roofing did a fantastic job.”

Review by
03/17/2020

No review comments provided

Review by
03/17/2020

“Communication and detailed knowledge”

Review by
03/16/2020

No review comments provided

Review by
03/16/2020

No review comments provided

Review by
03/16/2020

“The guys did the job in a timely manner and cleaned up after themselves very well. They finished by end of day.”

Review by
03/16/2020

“Had a roof repair needed. I was sure I would hear I needed a new roof, as it is coming on 20 years. On inspection, I was told over all it was in good shape with a few small issues. Guardian will be my first call from now on with any issues.”

Review by
03/16/2020

“I was very happy with the job Guardian Roofing did. I have no complaints.”

Review by
03/16/2020

“Technician was very friendly, knowledgeable and explained everything well.”

Review by
03/14/2020

“Guardian Roofing provided a quality repair with quality customer service!”

Review by
03/14/2020

“I was very impressed with the whole process. The crew were friendly and very professional and did an excellent job.”

Review by
03/13/2020

“All”

Review by
03/13/2020

“Jason is very thorough and passionate about his work.”

Review by
03/13/2020

“Time”

Review by
03/13/2020

“Guardian Roofing is the most professional company I have ever dealt with. They are thorough, honest, and provide great communication. From the estimators, schedulers, to the amazing on-site workers, all are wonderful people with stellar work ethic and performance all around. I greatly recommend Guardian Roofing for workmanship and customer service you can count on!”

Review by
03/13/2020

“They did a great job of showing me the before and after results.”

Review by
03/12/2020

“I was most satisfied because the worker was patient with my questions and did a good job of explaining answers. He seemed to be very knowledgeable in his area of expertise. They also seemed to have a lot of processes and tools which gave me confidence in them as a customer.”

Review by
03/12/2020

“Definitely the roofers! I feel like the work they did was outstanding. My new roof is solid, and looks great!”

Review by
03/11/2020

“They have excellent customer service. The installers were excellent and did a good job cleaning up. They explained the process to me and were nice and respectful.”

Review by
03/10/2020

No review comments provided

Review by
03/09/2020

“The roofer who did my job. Fast efficient, friendly, and knowledgeable.”

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“Did a great job of repair and cleanup. They even repainted a board that needed to be replaced for me!”

Review by
03/09/2020

“They are very professional and pleasant to work with.”

Review by
03/08/2020

“Guardian team showed up on time daily and worked long days. This was a major repair job vs a full roofing job. Had to correct separate tied in roofs incorrect slope which caused pooling until failure as well as incorrect sealing of vented areas that contributed or were verging on causing other failures. Lots of detailed pictures of before as well as after.”

Review by
03/08/2020

No review comments provided

Review by
03/07/2020

“All of it....I liked the office people I talked with as well as the technician.”

Review by
03/06/2020

“Having the roofers come and do the work was a great experience for me. They did a great job!!”

Review by
03/06/2020

No review comments provided

Review by
03/06/2020

“Cleanliness, photos”

Review by
03/05/2020

“Good service. Thorough analysis of the work and they kept me informed. Would be fantastic if they did the closing of the job much like they started. If they would show before and after that would be great. None the less, they are very professional.”

Review by
03/05/2020

“Pleasant, Professional crew. Obviously knew what to do and did it well.”

Review by
03/05/2020

No review comments provided

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“We have been using them for 5 years and we have always had good service with them.”

Review by
03/04/2020

“communication by email and text the day of the work”

Review by
03/03/2020

“From start to finish it was all well done.”

Review by
03/03/2020

No review comments provided

Review by
03/03/2020

“They had great attention to detail and they had great customer service.”

Review by
03/03/2020

“Workers were great.”

Review by
03/02/2020

“All”

Review by
03/02/2020

“We did refer to a neighbor as well just based on experience.”

Review by
03/02/2020

“I was most satisfied with their work.”

Review by
03/02/2020

“They were timely. The technician was very professional and kind. The gal who tried to rectify the issue was very patient as I was very upset. She listened to my concerns. I appreciated being heard.”

Review by
03/01/2020

No review comments provided

Review by
03/01/2020

“I was very happy with the completion time for our full roof replacement (only 1.5 days)”

Review by
02/29/2020

“The technician sent out to perform the initial of the warranty claim was very thorough and courteous.”

Review by
02/29/2020

“Victor went above and beyond to make sure the job was done well. He even came back on his day off to make sure the work was completed correctly.”

Review by
02/29/2020

“Ben Moreno was wonderful. He was knowledgeable and showed expertise in his field. He cared for my roof as if it were his own. I'm very appreciative and would highly recommend him.”

Review by
02/29/2020

“Crew leader explained each step as it was performed or about to be performed.”

Review by
02/29/2020

“We were very pleased with the job, and the clean up. The phone call to let us know he was on his way would have been better if we had a bit more warning. I did have to phone him and ask him to please not park in front of the garage. We would definitely recommend Guardian Roofing!”

Review by
02/29/2020

“The overall work was good and timely.”

Review by
02/28/2020

“Our representative and technician were outstanding, a little frustrated with lack of communication as to when our job was being scheduled and when our technician was going to arrive on the first day he was later than we were told with no update given. But overall excellent experience and have already recommended Guardian to a couple people and will recommend also to whoever buys our house!”

Review by
02/28/2020

“I was most satisfied with the technician's work.”

Review by
02/25/2020

“Great company! Nathan in sales was a delight. Jess and his crew were unbelievably fast, tidy, punctual, and considerate. Juan in management has great communication. Guardian took care of everything. Fabulous work!”

Review by
02/25/2020

No review comments provided

Review by
02/22/2020

“(1) Your offer to tarp the roof where it leaked. We had a lot of rainy days and Guardian offered to tarp the roof fairly quickly (although the actual tarping was also a day later). It was a good service to prevent further leakage despite the additional cost. When the work is backed up, it relieved me to know at least the leakage is minimized.(2) The feedback system. Guardian deploys various ways (e-mail, phone and this website) to get customer feedbacks. Guardian seems really serious about their service and customer receptions of how the work was performed. My impression is that Guardia will use the feedbacks to improve the services.”

Review by
02/22/2020

“Done on time and estimates was friendly, help with questions and knowledgeable.”

Review by
02/21/2020

No review comments provided

Review by
02/20/2020

“Customer service. Brent and Juan answered all of our questions. We were kept informed about different aspects of the job. The chimney & roofing crews were considerate, quick and their work looks fantastic.”

Review by
02/19/2020

“Not only was their work excellent; but they coordinated with the gutter replacement company to do the best and most efficient jobs.”

Review by
02/18/2020

“Salesman provided photos detailing areas of damage and information on what is and is not critical in needing repair or replacement.”

Review by
02/18/2020

“Great job, very solid workmanship I would recommend anytime.”

Review by
02/18/2020

“Everyone from Guardian was very professional and communicated quickly and thoroughly throughout the process.”

Review by
02/18/2020

“Installers were great clean and fast”

Review by
02/17/2020

“I was satisfied with everything from Guardian Roofing.”

Review by
02/17/2020

“Guardian Roofing exceeded my expectations with their cleanliness and professionalism with the exception of the radio.”

Review by
02/17/2020

“From start to finish, we experienced excellent service from Guardian. We'd highly recommend this company.”

Review by
02/15/2020

No review comments provided

Review by
02/15/2020

“Once I let them know it was not complete they can right out and finished”

Review by
02/14/2020

“Everyone I dealt with was patient and polite. the quote detailed our preferences, including where moss & roof debris was to be placed. Each young man (on two different days) worked efficiently and disturbed the household as little as possible (Considering they were working on the roof). Photo's of the roof vents when installed were shown to us, and all questions were answered. I definitely think this is a good company with sound training for their staff in customer care and attention to detail.”

Review by
02/14/2020

“Guardian Roofing gets full marks from me. Everyone was highly skilled, professional and very easy to work with. They kept me informed throughout and collaborated when appropriate. The quality of the work was first rate and I am delighted with both the process and the finished product. Thanks Guardian.”

Review by
02/14/2020

“Good communication and documentation.”

Review by
02/14/2020

“They did fine. Guardian Roofing is a good company.”

Review by
02/14/2020

“The work was done in harsh weather conditions, still got it completed on time , and excellent work.”

Review by
02/13/2020

“Eager to do what's needed to complete the work”

Review by
02/12/2020

No review comments provided

Review by
02/12/2020

“I was most satisfied with the attention that the service technician gave to the actual repair work and the design.”

Review by
02/12/2020

“I was satisfied with the quality of the job and customer service by Guardian Roofing.”

Review by
02/12/2020

“I was satisfied with the speed of installation and how quickly Guardian Roofing was able to get it done.”

Review by
02/12/2020

“I enjoyed that during a very heavy period of rain when there must have been many other calls I was given the right information about when the estimate and work could be done. I enjoyed talking with the job estimator who took photos of each problem to be addressed. The photos went a long way towards getting me comfortable with the estimate. There were no photos of the completed job, which I offer as a way to improve.”

Review by
02/12/2020

“They were thorough and seemed to be very knowledgeable about roofing.”

Review by
02/11/2020

No review comments provided

Review by
02/11/2020

“Drew Field, who came out to do the estimate was thorough, did a job of explaining it to us and communicated well with the insurance company. Victor, who did the work did an excellent job.”

Review by
02/10/2020

No review comments provided

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