The Scottish Plumber
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Scottish Plumber has received 4.6 out of 5 stars based on 93 customer surveys conducted through Our Research Partners.
5
77
4
6
3
3
2
0
1
7
2nd year as a Best Pick Call
"The Scottish Plumber was built on the idea that high-quality plumbing service can and should be provided at a fair price, and that all other aspects of the business must be managed with this in mind. For fast and friendly service, 24 hours a day, anywhere in Chicagoland, just call The Scottish Plumber. The pipes are calling!"

Jack Simonson | Owner
Company Information
Services Offered
The Scottish Plumber offers general plumbing services, including the repair and installation of toilets, garbage disposals, faucets, sinks, and showers; sump pumps, ejector pumps, and battery backup systems; and standard, power-vent, and tankless water heaters. The company also provides rodding; sewer repair, including trenchless sewer lining and pipe stent repair; sewer gas remediation and video camera inspection; flood control and prevention; and leak detection and repair services.
Warranty
The Scottish Plumber offers various warranties up to 50 years on some repairs.
Company History
The company started in 2006.
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
The Scottish Plumber uses Bio-Clean all-natural drain cleaner.
Areas Served
Chicago, Lincolnwood
Address
135 W. Home Avenue
Villa Park, IL 60181
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
Licenses
#055-042279

Compiled Score:

The Scottish Plumber has received 4.6 out of 5 stars based on 93 customer surveys conducted through Our Research Partners.
5
77
4
6
3
3
2
0
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2022

No review comments provided

Review by
08/14/2022

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Review by
08/14/2022

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Review by
08/10/2022

“I was pleased with all aspects of the work, from scheduling to the promptness of the plumber who installed my new bathroom faucet”

Review by
08/07/2022

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Review by
08/07/2022

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Review by
08/07/2022

“Outrageous prices were literally 4 times higher than other quotes”

Review by
08/07/2022

“Spent 2 hrs here then never sent estimate…”

Review by
08/05/2022

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08/04/2022

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08/04/2022

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08/03/2022

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08/03/2022

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08/03/2022

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08/03/2022

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Review by
08/03/2022

“Had drainage issue. Had it cleaned twice and it wasn’t getting done due to a significant compromise in the system. They showed me the issue and gave a few options. The trenchless option was installed and they were extremely professional and knowledgeable through out”

Review by
08/03/2022

No review comments provided

Review by
08/03/2022

“I thought the plumber used an excellent problem solving solution to address a difficult problem.”

Review by
08/03/2022

“The plumber who came out told me he would have to cut the pipe for my toilet install because it wasn’t level - which is fine. I put a down payment for him to come back and do the work. The Scottish Plumber rescheduled the work once because he had an emergency. Then when he came back he didn’t have the correct pieces to fix the issue. So we rescheduled again. Day of re-rescheduled service I get a call saying that he will be delayed with no expectation of time provided. So I called to cancel and get my money back. The person on the phone said it would take 7-10 business days for the refund. On day 12 I called back and they told me it would be another 7-10 days because they didn’t process it the first time around. I did eventually receive my refund, but I would literally recommend any other plumbing service over this one. They could have just offered to send someone else out and this would have been resolved.”

Review by
08/02/2022

“Professional Company with great communications and ethical practices. From beginning to end Scottish Plumber was transparent and communicative. They honored their estimate for work and kept me informed through the entire process.”

Review by
08/02/2022

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Review by
08/02/2022

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Review by
08/02/2022

“Could not provide an estimate”

Review by
10/28/2021

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Review by
10/27/2021

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Review by
09/10/2021

“WE HAD SEVERAL COMPANIES COME TO OUR HOUSE PERTAINING TO SAME ISSUE WITH SEWER BACK UP THEY CAME IN AND REPIPED OUR PIPES UNDER THE HOUSE IN TWO SEPARATE PROBLEMS OUR TOTAL WAS AROUND $8,000, AWESOME JOB NO MORE PROBLEMS HIGHLY RECOMMEND THE SCOTTISH PLUMBERS.”

Review by
09/10/2021

No review comments provided

Review by
09/10/2021

“Tried providing services that were unneeded and very costly.”

Review by
09/10/2021

“I did not hire the company. Surveys should only go to customers.”

Review by
09/10/2021

No review comments provided

Review by
09/08/2021

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Review by
09/03/2021

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Review by
09/03/2021

“Very responsive, reliable, and great work.”

Review by
09/03/2021

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Review by
08/28/2021

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Review by
08/27/2021

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Review by
08/27/2021

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08/27/2021

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Review by
08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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Review by
08/26/2021

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Review by
08/26/2021

“Professional on time and thorough”

Review by
08/26/2021

No review comments provided

Review by
02/10/2021

“I recommended the company already.”

Review by
02/09/2021

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02/09/2021

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02/09/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

“Their promptness really stood out to me. I had an emergency plumbing issue and they responded right away and got out here fast.”

Review by
12/30/2020

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12/30/2020

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Review by
12/24/2020

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12/21/2020

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12/21/2020

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Review by
12/20/2020

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Review by
12/19/2020

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Review by
12/18/2020

“We have used Scottish Plumber for multiple projects for our home. We had one mishap a couple of years ago, but we worked together for find a resolution and they have been a great partner since. I would fully recommend them for any job.”

Review by
12/18/2020

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Review by
12/17/2020

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12/17/2020

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12/17/2020

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12/17/2020

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12/17/2020

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12/16/2020

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12/14/2020

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12/14/2020

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12/14/2020

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Review by
12/14/2020

“They did the job well, they worked efficiently, and they were on time.”

Review by
12/14/2020

“If I have any plumbing problem, I would contact The Scottish Plumber again. I had a financial problem back in 2019 and could not pay for the project. When I was financially stable, I contacted The Scottish Plumbers again for the project, and they kept the original estimate they gave me. This really made me feel good about going with this company. I would definitely recommend them!”

Review by
12/14/2020

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12/14/2020

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12/14/2020

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Review by
12/12/2020

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12/12/2020

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12/12/2020

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12/12/2020

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12/12/2020

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12/12/2020

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12/12/2020

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12/12/2020

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Review by
12/12/2020

“I have used S P for 2 large jobs...relining my sewage line....and dismantling and rebuilding my catch basin”

Review by
12/12/2020

“I called The Scottish Plumber for an emergency sump pump malfunction, and they responded very quickly!”

Review by
12/12/2020

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Review by
12/12/2020

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Review by
12/12/2020

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Review by
12/12/2020

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