“I liked that they were very courteous and took care of our issues promptly. They explained why the problem existed and told me the steps to care of for the problem. They were really nice to work with.”
“I needed help fast and your staff was so helpful and professional. You identified my problem and fixed it so quickly and economically as well. I was so grateful for the way the staff and service men were able to listen to me and respond so clearly. I completely understood what was wrong and the solution they were offering. Thank you so much!!”
“More so than the company themselves, the gentleman that came out here was phenomenal. The customer service was fantastic, and he took care of all of my questions. He was a patient, solid, genuine man.”
“I have already recommended them. They already did some work for my aunt. They did an excellent job. They are very professional. They were here on time and were very quick and thorough.”
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“Robert - he?s my guy. He?ll get my business until he doesn?t want it.”
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“The technician was great to work with and communicated well.”
“They did a good job on the work. The worker was friendly and nice.”
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“Work done quickly with no problems of any kind, thank you!”
“They do an excellent job, period.”
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“I had very positive experiences in the two times I have contacted them!”
“Both of the guys that came out were great, I appreciated them coming out.”
“I was satisfied in all areas.”
“Did not meet ANY of my expectations”
“The plumber that came out was very nice.”
“I needed several plumbing tasks completed and the team One Stop Pro sent out was very effective.”
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“Robert”
“All of their representatives have been exceptional. We have used Robert on several of our properties and have always been satisfied.”
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“They were very professional. They cleaned up everything they did.”
“Mike is amazing. And the staff was very attentive and respectful of the space they were working on”
“They exceeded my expectations in all areas.”
“I would like to recognize Robert for his exceptional service.”
“They met or exceeded my expectations in all areas.”
“They charged me for installing my dishwasher and it leaked. They told me the dishwasher was defective. The dishwasher was brand new. I called GE and they came out and showed me where they put a hole in the drainage pipe that caused the leaking. I had to buy new parts they had damaged. I had to pay for installation three times. GE knew what they were doing. GE installed it correctly.”
“Transparency about costs before work was scheduled”
“Mike provided excellent plumbing service. He was patient and professional when using the auger to remove a clog at the y-joint for draining dual sink drains. It was not the typical easy single sink clog.”
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“Installed vent pipe under kitchen sink to allow easier drainage, and added J hooks to the basement vent line to eliminate bowed pie and allow straight drainage. Both of these were unexpected and very welcome additions to the service. Also, thoroughly checked all plumbing lines for blockages, more so than other plumbers have done in fixing previous similar issues. Outstanding work!”
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“I like that they just don't do plumbing. When they came over we also needed some electrical work done. So the plumbing work got work done as well as the electrical. That was great.”
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“They fixed the problem.”
“They had to get up on to the roof to clear a plumbing problem, and it was pretty cold outside, so that exceeded my expectations.”
“I liked that they were very courteous and took care of our issues promptly. They explained why the problem existed and told me the steps to care of for the problem. They were really nice to work with.”
“I was satisfied with the professionalism and the quality of work.”
“One Stop Pro did outstanding work!”
“They did boiler work.”
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“They met all expectations, did not exceed them.”
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“Professional, trustworthy and courteous staff.”
“I needed help fast and your staff was so helpful and professional. You identified my problem and fixed it so quickly and economically as well. I was so grateful for the way the staff and service men were able to listen to me and respond so clearly. I completely understood what was wrong and the solution they were offering. Thank you so much!!”
“My issue was not resolved and I paid more money that I anticipated. Upon trying to follow up my concerns were escalated but the owner would not return my calls.”
“More so than the company themselves, the gentleman that came out here was phenomenal. The customer service was fantastic, and he took care of all of my questions. He was a patient, solid, genuine man.”
“The general work they performed met my expectations.”
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“I would like to recognize the technician who did the work. He was very good.”
“I have already recommended them. They already did some work for my aunt. They did an excellent job. They are very professional. They were here on time and were very quick and thorough.”
“One Stop Pro met and exceeded my expectations where they fixed the leak. They did a nice job.”
“Fair, friendly and fast. Your guys were cutting through concrete in a cramped space to get to a nasty sewer line and they were all singing. I'll never stop smiling when I remember that.”