ABC Plumbing, Sewer, Heating, Cooling & Electric
13th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.2 out of 5 stars based on 202 customer surveys conducted through Our Research Partners.
5
130
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25
3
16
2
20
1
11
13th year as a Best Pick Call
"Being a family-owned business that started in plumbing over 70 years ago, ABC is the company thousands of homeowners have counted on to the get job done and done right. If you've got a leaky pipe, a bad water heater, or a kitchen faucet that you need help with, you can make one call to ABC and Consider It Done."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a comprehensive range of residential plumbing services, including repairs, replacements, and installations. The company works on faucets, toilets, piping, drain lines, disposals, valves, gas lines, water heaters, sump pumps, sewers, and more. ABC specializes in tankless water heaters, water conditioning and filtration systems, sewer work, and trenchless sewer replacement.
Warranty
Depending on the job, ABC offers warranties that range from 30 days to the lifetime of the product.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
ABC's plumbers drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Areas Served
Chicago, Lincolnwood, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
Address
220 W. Campus Drive Suite 200
Arlington Heights, IL 60004
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#055-013536

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.2 out of 5 stars based on 202 customer surveys conducted through Our Research Partners.
5
130
4
25
3
16
2
20
1
11
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/07/2022

“Very honest and thorough on what was needed to repair kitchen sink connection. Pleasure to work with and would highly recommend. Also had some previous electrical work done - again, excellent customer service and professionalism.”

Review by
02/04/2022

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02/04/2022

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02/04/2022

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02/04/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/02/2022

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Review by
02/02/2022

“A.B.C. Plumbing Heating & Cooling Inc.'s service was great. There were a few bumps along the way, but once they got them straightened out, there were no problems.”

Review by
02/02/2022

“They were very professional in everything that they have done.”

Review by
01/31/2022

No review comments provided

Review by
01/30/2022

“Every service takes multiple days because you have a sales guy first then the actual implementer; this is a waste of my precious time. They need to have a better online request system. The process of getting upsold every time is also incredibly frustrating.”

Review by
01/29/2022

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Review by
01/28/2022

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Review by
01/28/2022

“Plumbers were friendly, helpful, skilled and the job was done well, but the prices are out of line and for that reason I would hesitate to use them again.”

Review by
01/28/2022

“I had work done because I was in a hurry. Your prices are way too high. I had a second job estimated by a another plumbing company and they did the work for $280 for what you were estimating $1000 for. It was to reset a toilet”

Review by
01/26/2022

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Review by
01/25/2022

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01/22/2022

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Review by
01/22/2022

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Review by
01/22/2022

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Review by
01/22/2022

“They might have been a little bit on the pricey side.”

Review by
01/22/2022

“They have been a very good to work with!”

Review by
01/22/2022

“A.B.C. Plumbing Heating & Cooling Inc. is very professional.”

Review by
01/22/2022

“They are very professional and good quality technicians!”

Review by
01/21/2022

“They are fantastic.”

Review by
01/21/2022

“Although they were expensive they are really professional and amazing.”

Review by
01/21/2022

“Knowing I am a member really puts my mind at ease.”

Review by
01/21/2022

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Review by
01/21/2022

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Review by
01/21/2022

“I have really liked most of the direct service I have had, in terms of things getting done. In fact, there was only one time that I had a real problem with A.B.C Plumbing, Heating, & Cooling. We had some pipes replaced, and they had to go through our crawlspace. When we had them replaced, the technician created a leak, which we didn't find out until mold had formed. We called back and explained it, and it took them forever to get in contact with the guy who did it to confirm he did the job and get before and after pictures. I appreciate them covering it, but the length of time was absurd. The lady who was handling the case made a lot of bad faith promises and was accusing me of lies and showing false pictures. When she finally agreed to send someone to look at it, the guy showed up with no mask and didn't even look at the issue, just said “I can smell the black mold”. The lady in the office said he didn't know that and couldn't know that. So why did she send him? But we finally got done. It just took a lot of work. But they are well worth the value, time, and effort. They are a great bargain for the price point that they charge. I don't like that they are with Wells Fargo, but what bank is easy.”

Review by
01/20/2022

“Sharon was very thorough and checked all the areas connected to plumbing giving me a detailed evaluation.”

Review by
01/20/2022

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Review by
01/19/2022

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Review by
01/19/2022

“Seem to overcharge once I got the service.”

Review by
01/18/2022

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Review by
01/17/2022

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01/17/2022

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Review by
01/15/2022

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01/15/2022

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01/15/2022

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Review by
01/14/2022

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01/14/2022

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01/14/2022

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01/14/2022

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01/14/2022

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Review by
01/14/2022

“I WAS PLEASED WITH MY TOILET INSTALLATION, BUT MY OTHER WORK WAS AN ESTIMATE AND VERY EXPENSIVE.”

Review by
01/14/2022

“I was a club member. A plumber broke our tub faucet handle. Took it apart and put it together to say it was working fine. It took 3 months and 3 different techs with no previous info on the topic before it was fixed. We got our ducts cleaned for more than other competitors. They left an oil stain on a 1 year old concrete driveway. They missed 3 ducts and they did not even have a long hose to blow the dust from the long duct work runs. I had a Hvac tech out for 7 hours to look at our heater that was malfunctioning. He came up with over $7000 of repairs. I called another company and it is fixed for a $50 part that the ABC tech did not even have on his repair list.”

Review by
01/07/2022

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Review by
01/07/2022

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Review by
01/07/2022

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Review by
01/07/2022

“They replaced our furnace: a pipe was jointed improperly and we had a leak shortly after. They replaced a garbage disposer and pitched an upcharge of putting in a chrome pipe attachment instead of the pvc piping we already had that was working just fine) on the premise that the larger sized disposer needed the "strength" of the new (more expensive) chrome piping to insure there would be no leakage. Not even a month later I had black gunk dripping all over the bottom of my sink cabinet because the pipe connections were all loose. ABC: Consider it done...badly.”

Review by
01/07/2022

“I am only likely to recommend ABC Plumbing if someone needs immediate help with an issue. Otherwise I feel the upsellimg and pricing is excessive.”

Review by
01/07/2022

“We had recently moved here to Chicagoland and were unfamiliar with electricians and plumbers. See ABC ads all the time..."consider it done." Wow is that ever misleading. We have experienced ABC electricians and plumbers, and in both instances the ABC technicians were completely unqualified to do their job. Completely. We would never under any circumstances ever employ ABC again. Ever. Furthermore, the job of the electrician, performed nearly one year ago, still is not completed (he damaged our ceiling and ABC has never so much as come out to inspect damage, let along fix it and despite us reporting the problem many times). The plumbers were even worse. Called to come out to do a simple task: replace sump pump. A job ALL plumbers had done many times and indeed all plumbers probably do this every day. The ABC team of plumbers installed the sump pump but because of improper installation our basement flooded later that same week! A new team of ABC plumbers came out and assumed the pump was faulty, replaced with a second new pump. AGAIN our basement flooded!!!! Can you believe this? We couldn't. (The original sump pump was actually working but had a faulty alarm beep...that's why we agreed to replace. The pump actually was working, the basement had never flooded prior to ABC coming to our home.) In the end, I FIXED the problem stemming from the improper installation and I even showed the inept ABC fools what they were doing wrong and how it should be done next time. So, no...we are totally unlikely to recommend.”

Review by
01/07/2022

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Review by
01/06/2022

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01/06/2022

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01/06/2022

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01/06/2022

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01/06/2022

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Review by
01/06/2022

“Very knowledgeable”

Review by
01/06/2022

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01/06/2022

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Review by
01/06/2022

“History of missed appointments, overpriced estimates”

Review by
01/06/2022

“They turned off my heat because they claimed there was an issue. I called out another company who said there was no issue. A.B.C. Plumbing Heating & Cooling Inc lied to me. They came twice a year to service my unit. Once for the air and once for the heat. It was in the middle of those times so they did both at the same time. They also said they were going to give me a filter as part of the service they do twice a year. They claim I never had the heating service, even though I did, and they claimed the heater needed to be replaced. After I canceled my service, my club membership, they continued to charge me and claimed that I didn't ask to be taken off, so another lie.”

Review by
01/06/2022

“I am not happy with the service.”

Review by
11/03/2021

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Review by
11/03/2021

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Review by
11/03/2021

“There service is great but pricing is expensive”

Review by
11/03/2021

“It was quality work, but very expensive.”

Review by
11/03/2021

“I would not recommend them due to pricing.”

Review by
11/02/2021

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Review by
11/01/2021

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11/01/2021

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Review by
11/01/2021

“They've done excellent work for me each time they've come.”

Review by
11/01/2021

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11/01/2021

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Review by
10/25/2021

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10/24/2021

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10/24/2021

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Review by
10/21/2021

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Review by
10/20/2021

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Review by
10/20/2021

“Easy to schedule, performed quality work, and all of the technicians were professional and helpful.”

Review by
10/20/2021

“They were prompt, transparent in operations, and professional!”

Review by
10/20/2021

“I have never had any problems with services provided. The services are the best quality services I have ever had.”

Review by
10/20/2021

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Review by
10/20/2021

“They were very overpriced compared to other plumbers and maintenance people in the area.”

Review by
10/19/2021

“I would not recommend ABC to anyone. A very dear friend warned me about tHis company. I was gullible enough to listen to their hype rather than my friend. I am very disappointed in the way I was treated recently when I had my both my furnace and AC replaced! I asked the young man who came to my house to set up the appointment specifically if another “buy one get one free” offer was in the near future. Because he told there was no plan to do so, I went ahead and made the appointment to have the units installed. He didn’t offer me any kind of payment plan, and I was totally shocked when the two men who installed the units told me I had to pay the entire amount that day!!! One of the men even made a call to the office and repeated that I had no choice but to pay it all as no payment plan had been set up. As if that were not bad enough, a week or so later, I began hearing ads on both radio and TV for the very promotion I had asked about. I feel sick every time I hear the commercial with the no money down and easy payment plan. I have been a loyal customer but am totally disgusted with this company!”

Review by
10/15/2021

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Review by
10/11/2021

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Review by
10/11/2021

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Review by
10/11/2021

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Review by
10/11/2021

“Service at my home has been fine, but I referred two friends to ABC for replacement HVAC units and both had horrible experiences which made me embarrassed I recommended ABC.”

Review by
09/14/2021

No review comments provided

Review by
09/13/2021

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Review by
09/12/2021

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