ABC Plumbing, Sewer, Heating, Cooling & Electric
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 272 customer surveys conducted through GuildQuality.
5
191
4
46
3
18
2
12
1
5
10th year as a Best Pick Call
"Being a family-owned business that started in plumbing over 70 years ago, ABC is the company thousands of homeowners have counted on to the get job done and done right. If you've got a leaky pipe, a bad water heater, or a kitchen faucet that you need help with, you can make one call to ABC and Consider It Done."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a comprehensive range of residential plumbing services, including repairs, replacements, and installations. The company works on faucets, toilets, piping, drain lines, disposals, valves, gas lines, water heaters, sump pumps, sewers, and more. ABC specializes in tankless water heaters, water conditioning and filtration systems, sewer work, and trenchless sewer replacement.
Warranty
Depending on the job, ABC offers warranties that range from 30 days to the lifetime of the product.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
ABC's plumbers drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Areas Served
Chicago, Lincolnwood, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
Address
220 W. Campus Drive Suite 200
Arlington Heights, IL 60004
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#055-013536

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 272 customer surveys conducted through GuildQuality.
5
191
4
46
3
18
2
12
1
5
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/02/2019

“The promptness and thoroughness of the service call.”

Review by
09/25/2019

“They exceeded my expectations in all areas.”

Review by
09/23/2019

“forgot name”

Review by
09/23/2019

“This is my third separate appointment request with ABC. For each appt I was told I would be the first appt between 8 and 9 am. Without fail each appt failed to be on time. What I don't??t get is how can the first appt be be late every time. Unbelievable!”

Review by
09/17/2019

“Totally exceeded. Great young people working for ABC”

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

“They exceeded my expectations because we have had some really exceptional plumbers.”

Review by
09/04/2019

“It was evaluated properly and corrected.”

Review by
08/20/2019

No review comments provided

Review by
08/19/2019

“I don't remember any names. Both crews that came out did a great job.”

Review by
08/19/2019

“A.B.C Plumbing Heating & Colling had quick and on-time service.”

Review by
08/19/2019

“A.B.C Plumbing Heating & Cooling Inc. completed the one job I had.”

Review by
08/19/2019

“The technicians seemed very knowledgeable.”

Review by
08/19/2019

“I would like to recognize the electrician who came out the next day for his exceptional service.”

Review by
08/19/2019

“I am still waiting for a part that has taken a very long time to come in.”

Review by
08/15/2019

“The first guy that came to snake my pipes was excellent.”

Review by
08/15/2019

“They should come out at the beginning, not checking the air conditioning at the end of the summer. Air should be checked at the beginning of the summer and the heat should be checked in the fall. They did not do that. If they would change their schedule, I would be much happier.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“I'd like to recognize Mike for his exceptional service.”

Review by
08/08/2019

No review comments provided

Review by
08/07/2019

No review comments provided

Review by
08/02/2019

“I'd like to recognize the excellent service of all the technicians that were here--Chris and John, who installed the project.”

Review by
08/01/2019

“We were delighted with the work completed by A.B.C. Plumbing.”

Review by
08/01/2019

“All of my technicians and my salesman were great.”

Review by
08/01/2019

“They met my expectations because they did the job I asked them to do.”

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
07/31/2019

“The available service personnel including the phone personnel, they are all GREAT”

Review by
07/28/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

“Nick Schubmeyl, the plumber, is outstanding”

Review by
07/26/2019

“A bit expensive.”

Review by
07/26/2019

“noticed old co detector and replaced with a good one”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Responsiveness was awesome”

Review by
07/26/2019

“Promptness”

Review by
07/26/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

“I have used this company for years. Everyone I have had the joy of dealing with has been amazing.”

Review by
01/09/2019

“The quality of the workmanship was good.”

Review by
01/09/2019

No review comments provided

Review by
01/08/2019

“They exceeded my expectations in every area.”

Review by
12/28/2018

“Call in desk helpful and responsive. Guys who come out on calls are professional and positive. Great overall team!”

Review by
12/20/2018

“They have never disappointed. They always show up on time and are always very nice. Every single technician did a bit more than what was required.”

Review by
12/20/2018

“The maintenance, professionalism, and all other areas exceeded my expectations.”

Review by
12/20/2018

“Id like to recognize Jared Johannsen for his exceptional service.”

Review by
12/20/2018

“They met and exceeded my expectations when it came to the follow-up and follow-through. They were all being prompt and on time. The general recommendations they provided were expert opinions, and the people knew their areas and expertise well.”

Review by
12/20/2018

No review comments provided

Review by
12/17/2018

“They met or exceeded in all areas. However, they were late a couple of times. They called one day and said they were running late because of a flat tire and then when they arrived they said it was because they had to pick up supplies at Melrose. If I was a first-time customer I would have reconsidered because of false information.”

Review by
12/10/2018

“The gentleman who came was very polite, courteous, efficient.”

Review by
12/10/2018

“Technician, Scott should be recognized.”

Review by
12/10/2018

“They were here when they said and finished the job on time.”

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

“I am very satisfied in the work.”

Review by
12/10/2018

“Their initial assessment was very wrong.”

Review by
11/17/2018

No review comments provided

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

No review comments provided

Review by
11/12/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

“Your technicians are clean, nicely dressed, wear booties, in the house.”

Review by
11/01/2018

“communication telling client when serviceman expected.”

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
09/06/2017

“They were reliable and did a good job. I've used them for plumbing and HVAC work. Overall, I'd give them an A. I would recommend them.”

Review by
09/06/2017

“They're awesome. I used to use somebody else, but I switched to A.B.C. They're really good on their follow-up when you sign up for their membership advantage program. Their follow-up is good, their scheduling is easy. They've just been really really reliable. So, I've been very happy with them. They've done a lot. They've done furnace replacement, air conditioning replacement, plumbing—they've done it all for me. I'll give them an A.”

Review by
09/06/2017

“They did work for us, and they were nice and straightforward. They described what they were doing before they did it and explained why they were doing it, so that's very helpful. We've had some plumbing and electrical work done from them before. I would grade the overall experience with an A.”

Review by
09/06/2017

“I like that they come on time. They are very clean when they do work, and when they inspect, they are very thorough. They have done electrical, heating and air conditioning, and a recent evaluation of the plumbing. I would grade the overall experience with an A+.”

Review by
09/06/2017

“They are convenient because they are located not too far from us. And I've done business with them for many years. They're very friendly. The guy that comes out, he's very nice. They did some plumbing work for me. I would grade the overall experience an A+.”

Review by
09/06/2017

“It seems like they've always been consistent and good. Their stuff works. They've done heating and air conditioning for me. They've also done some sump pump work as well. They get an A.”

Review by
09/06/2017

“They were fine. We had a toilet repaired. I would grade the overall experience with a C. I think the thing I was disappointed with is that it was extremely expensive. It was much more than I've experienced with some of the other contractors in the area. I'm not going to use them again.”

Review by
09/06/2017

“The most recent experience was not as good as the others. They had fixed something three months before, and that shower that they had fixed has never been used because it's a third bathroom. And the first person who used it, the faucet itself just came off the wall. And when they came out to fix it, the first thing they told me was that it's been 92 days and the warranty was only good for a 90-day warranty. It was a very poor experience versus an excellent experience on the previous three times I've had them out here to do other things. I would grade the overall experience with a C+.”

Review by
09/06/2017

“It was average. I had to have them go back and do some work. They did a plumbing cam inspection. It was below average. I'd give them a C.”

Review by
09/06/2017

“We feel as though they overcharged. In fact, we got a different plumber in for the same job and they repaired the problem for a lot less money and a different problem. It was a different problem than A.B.C highlighted. This isn't the first time we've had trouble with A.B.C. They come in and always seem to want to find something else to do. We had them do a new furnace and this work that we just called them for was a leak in the shower. I'd give them a D. We're having to still use them because they put a new furnace in and so our warranty, to be expected, we still have to use them— otherwise I would never use them again.”

Review by
09/06/2017

“I would never recommend them. I have cancelled my membership. Their prices are inflated, and I think that they are not as honest as they should be. They worked on the furnace. I had a plumbing person come out to check a leaky faucet. He wanted to charge me $591 just to take it apart to see what was wrong with it. And I got another plumber to come in for less than $100 to fix it. It was exactly what I said it was, so their prices are inflated. And the last experience I had an air conditioning problem. A previous person came out three days before to do just a regular PM—preventative maintenance— no problem with the furnace, just a regular checkup, like to check it. Three days later, my air conditioner's down, the first thing this gentleman says is you have a crack in your furnace. I said you're here to check my air conditioner. He said you have a crack in your furnace. I had two other independent furnace HVAC companies come out and there is no crack in my furnace. So, I would never recommend them, and I am planning on reporting them. Two of the people were spot-on. But the other experiences, their prices are inflated, extremely inflated. And when I asked the other furnace guy to check and said what would have charged me for the air conditioner— because they charged me $1,500 to repair the air conditioner—he said “This should have cost you less than $200.” And they didn't even put in the panels that they had replaced. He said they didn't even anchor them correctly.”

Review by
08/28/2017

“They were good. They did good work. I'm not sure how the price thing was. I didn't really do any comparison shopping, but I haven't had any problems with the work they did. They showed up on time and the guy who came and did the work seemed like a nice, normal person. I had them do a pretty big electrical job for me, like a day and a half long project, a pretty big project. Then they did some plumbing for me also. I would give them an A overall. They didn't leave anything behind. It was all good. My only complaint is they call me a lot to try to sell me follow up services, which really annoys me. They also give my name and number to third party companies. I get a call probably every two weeks from a plumber, which is kind of annoying.”

Review by
08/28/2017

“What's nice about them is that they have the centralized service where you always call and can always get a hold of somebody and talk to somebody. And the technicians that have come have always been very helpful and very professional. I've had them for a few different things. We got a new sump pump in recently. We had trouble with our air conditioning not too long ago and somebody came out, and we are on their regular service plan so when they came out, it didn't cost anything for them to come out. They did the annual electric 14 inspection and they checked everything. I would grade the overall experience with an A.”

Review by
08/28/2017

“They are a wonderful company. I've had them quite a few times. I had them once with a total disaster and they came on a Saturday and then they came back on the Sunday too because they knew that I was having company that day. The problem was in the bathroom, and they were just right. We have had plumbing. They always come for my air conditioning and they do checks on it every year. They have also fixed my sump pump when it broke down. A.B.C. is very good. I would grade the overall experience with an A+. They’re very polite and they call ahead to tell you who's coming so you will be able to know when they come to your door.”

Review by
08/28/2017

“They're a good company overall. They do good quality work. They back up their work. They show up on time. Their plumbing is kind of expensive. We use them for electrical work and also heating and air conditioning, but plumbing is expensive all the time. I've got nothing negative to say about them. I'm still using them. They've done plumbing work but we use a different company for our septic. I'd give them an A overall. I’m extremely likely to recommend them.”

Review by
08/28/2017

“I liked the gentleman who made the installation. I think he went above and beyond his duties. He was very helpful. I needed a lot of help, and he was right there to do it all for me. I couldn't be happier. They put in a new toilet and unstopped some drains. I would grade the overall experience with an A+. They left the bathroom spotless.”

Review by
08/28/2017

“ABC Plumbing did some work for me months ago. I like ABC plumbing very much. They're very good. They're knowledgeable. They're informative. They're prompt. When I have a problem they're good at communicating when they're going to come. I can't ask for anything else. They checked my sump pump when we had a bad rain. I'd give them an A+.”

Review by
08/28/2017

“I've used them a few times. I just like that we get their email ahead of time that shows who is coming and their experience and some background. So far, all the techs I've met with have been friendly, knowledgeable, and have helped me with my plumbing issues, electric issues, and etc. I would grade the overall experience with an A.”

Review by
08/28/2017

“They're doing a good job so far. They checked out my furnace and everything. I would grade the overall experience with an A. I have recommended them to people. Right now, it's good, nothing bad.”

Review by
08/28/2017

“I've only used them twice and it was very positive both times. They did an air conditioner inspection. The time before that, they did some plumbing work—replaced the sump pump and fixed the toilet. I'd give them an A. They were absolutely on time.”

Review by
08/28/2017

“They were quick. They got out there, did their job and did a pretty good job. It was fair. They put in a new sump pump and then checked my backup, put a new battery in and put a new pipe in for the sump pump itself. I'd give them an A+.”

Review by
08/28/2017

“ABC's always been great. They always do a very good job. They just came to do the yearly checkup. I'd give them an A+ overall.”

Review by
08/28/2017

“I liked that they offer 24-hour service people. That's always convenient. We had the sump pump replaced. I would grade the overall experience with an A+.”

Review by
08/28/2017

“The price they quoted you is the price it is, and they give good service. I had a couple of water leaks. I would grade the overall experience with an A+.”

Review by
08/28/2017

“We've used them before so they were just the number one go-to. I needed an injector pump replaced. I would grade the overall experience with an A.”

Review by
08/28/2017

“I think they are very good. A.B.C. put in a new furnace and air conditioner, and also a new sump pump and a back-up sump pump. I would grade the overall experience with an A+.”

Review by
08/28/2017

“They did a good job. I would grade the overall experiences with an A. I have already recommended them, at least three times.”

Review by
08/28/2017

“They were overall professional—highly professional. I'll give them an A- overall. The quality of their work was good.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: