John Baethke & Son Plumbing
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Baethke & Son Plumbing has received 4.5 out of 5 stars based on 44 customer surveys.
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1st year as a Best Pick Call
"There's a lot more to our company than industry expertise alone; we're also committed to providing the best customer experience you can find anywhere. We understand that customer service is integral to your overall satisfaction, and our licensed and certified plumbers always go the extra mile to bring a smile to your face."

John Baethke | CEO & President
Company Information
Services Offered
John Baethke & Son Plumbing provides plumbing services for residential and commercial customers, including drain cleaning; re-piping; sewer line cleaning; sump pump repair, installation, and maintenance; and water leak services. The company also offers water heater repair and installation, remodel plumbing services, inspections, and code corrections.
Warranty
The company offers various warranties on parts and labor and honors manufacturers' warranties.
Company History
John Baethke & Son Plumbing has been locally owned and operated since 1993.
Distinctions
The company is a member of the Illinois PHCC and the Midwest Plumbing Council.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company offers 24-hour emergency service.
Areas Served
Chicago, Lincolnwood
Address
3511 North Cicero Avenue
Chicago, IL 60641
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#055-004154

Compiled Score:

John Baethke & Son Plumbing has received 4.5 out of 5 stars based on 44 customer surveys.
5
32
4
7
3
2
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/24/2018

“Tom the plumber, and Tyler the dispatcher are both always friendly and responsive.”

Review by
10/24/2018

“They exceeded my expectations with their timeliness and table stakes professionalism.”

Review by
10/23/2018

“They were great!”

Review by
10/19/2018

“I would like to recognize their professionalism and I feel safe and comfortable around them.”

Review by
10/19/2018

“They exceeded my expectations.”

Review by
10/18/2018

“I have been with them for over 10 and a half years, and so they are all good.”

Review by
10/18/2018

“Everything that John Baethke & Son Plumbing did met my expectations.”

Review by
10/17/2018

No review comments provided

Review by
10/17/2018

No review comments provided

Review by
10/17/2018

No review comments provided

Review by
10/17/2018

“Didn't anticipate the use of technology, like he had his iPad out showing me models on it.”

Review by
10/17/2018

“They completed in a timely manner.”

Review by
10/14/2018

No review comments provided

Review by
10/10/2018

“They have always met or exceeded my expectations anytime I use them.”

Review by
10/09/2018

“They were very pleasant and friendly people to work people.”

Review by
10/09/2018

No review comments provided

Review by
10/03/2018

“Complete the job properly the first time. Had to come back and do a repair job.”

Review by
10/01/2018

“I think they exceeded my expectations in communication.”

Review by
10/01/2018

“They met all of my expectations with being on time and prepared.”

Review by
10/01/2018

“They met my expectations in all the areas.”

Review by
10/01/2018

“I think what I appreciated was that we had other plumbers come in trying to resolve one of the problems and it felt like they were really interested in getting to the heart of it and they were more thorough than the other plumbers. The technician worked with us to run the water from the roof to the pipes and ran through every appliance. They went above and beyond to make sure they resolved the problem.”

Review by
10/01/2018

“I was satisfied because they seem to know what they are doing.”

Review by
10/01/2018

“They met or exceeded my expectations in all areas.”

Review by
10/01/2018

No review comments provided

Review by
10/01/2018

“They're always on time, and they come when I need them even in an emergency. Everything is always done to the highest standard of quality. When they leave, you wouldn't know they were here.”

Review by
10/01/2018

“We have used them several times and they have always been great.”

Review by
10/01/2018

“The guy that came to our house. He was nice, friendly, and he knew what he was talking about.”

Review by
10/01/2018

“The quality met my expectations.”

Review by
10/01/2018

“I thought their prices were outrageous.”

Review by
09/27/2018

“Their knowledge of product.”

Review by
09/27/2018

“They were great everywhere.”

Review by
09/27/2018

“They met my expectations in that they fixed the water heater.”

Review by
09/26/2018

“They met my expectations by installing the toilet downstairs in the basement.”

Review by
09/26/2018

“They got the job done and that's all I can ask for.”

Review by
09/26/2018

“They have always exceeded our expectations. They went to the unit above us to inspect their plumbing issues and see if it was a different unit's issue. They were very thorough.”

Review by
09/26/2018

“I would like to recognize them all for being very professional and clear.”

Review by
09/26/2018

“I would like to recognize Tom. We've used them a few times, and he's really good. I like his demeanor and the way he explains things. I like his disposition. He's very knowledgeable. I also like how he points out not just what could be done, but what absolutely needs to be done.”

Review by
09/26/2018

“Whoever came was very professional.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“They completed the tasks on time.”

Review by
09/26/2018

“The professionalism and the work of the guy coming to my house exceeds my expectations. He does a great job and he's very polite”

Review by
09/26/2018

“The company was highly professional and very good at what they were doing. They took it step by step. They were ok with ending the job early.”

Review by
09/26/2018

“They were very prompt and they have a nice online system to let you know who's coming on site. Those areas are all nice. I feel like you are paying for all that integrated services with the bills that they don't explain.”

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