Hours of Operation
Business Address
3511 North Cicero Avenue
Chicago, IL 60641
Company Details
Services Offered
- Plumbing Repair, Installation, and Replacement
- Drain Cleaning Services
- Water Heater Repair, Installation, and Replacement
- Leak Detection and Repair
- Sump Pump Repair and Installation
- Pipe Repair and Replacement
- Preventive Plumbing Maintenance
- Sewer Line Inspection
- Commercial Plumbing Services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Manufacturer warranties honored
- Various warranties on parts and labor
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- The company offers 24-hour emergency service
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Member of the Illinois PHCC
- Member of the Midwest Plumbing Council
About this company
"There's a lot more to our company than industry expertise alone; we're also committed to providing the best customer experience you can find anywhere. We understand that customer service is integral to your overall satisfaction, and our licensed and certified plumbers always go the extra mile to bring a smile to your face."
— John Baethke, CEO & President
License
055-004154
Ratings & Reviews
Compiled Score:
Baethke Plumbing has received 4.8 out of 5 stars based on 412 customer reviews. Learn about Our Research Process.
Mateo Forero
3 weeks ago
Great workmanship and friendly team, but expect to pay double and be billed for every single thing. I’m giving Baethke Plumbing 3 stars because while their technicians are genuinely kind, courteous, and do high-quality physical work, their billing practices are rigid to a fault. It’s no secret that Baethke is expensive. You can expect to pay roughly 2x what an average Chicago plumber charges. Honestly, I didn’t mind paying a premium upfront because the professionalism and craftsmanship are clearly there. In my case, I paid over $4,000 for the diagnosis and repair of a corroded copper pipe, and the invoice specifically noted that the line was water-tested afterward to confirm the leak was resolved. However, a week or two later, I still had water coming in and had to call them back out. It turned out there was another pinhole leak from corrosion just two feet further downstream on that exact same copper pipe. While I understand that their warranty only covers the specific section of pipe they replaced, they charged me an additional $800 just to diagnose and tell me that the exact same line still had a leak two feet away. When you pay over $4,000 to a top-tier company to diagnose and fix a leaking pipe, including a post-repair water test, you expect them to verify that the rest of that immediate run isn't actively leaking before wrapping up, rather than assuming the corrosion stopped right at the cut. More importantly, charging a customer $800 just to point out a missed pinhole two feet down the same pipe feels inappropriate given how much was already spent. Had the remaining leak been coming from a different source, I could understand but from the same pipe is a different story. Overall, Baethke is a good plumbing company with very nice people who do solid work. Just go in knowing that not only are their base rates exceptionally high, but they also bill strictly by the book for every step, even in follow-up situations where a little goodwill or common sense should apply.
karen meinert
2 months ago
I honestly couldn't be happier with my experience with Baethke Plumbing. From the moment I called, the team was prompt and remarkably friendly. They handled everything with such sincerity and reliability, showing up exactly when they said they would. It is rare to find a plumber that combines professional skill with such genuine customer care. I felt completely at ease knowing my issue was in good hands. I highly recommend them to anyone looking for a trusted service provider in the area. Five stars all around for their professionalism, quality of work, honesty, speed, and overall value.
Deiken Maloney
3 months ago
I called Baethke Plumbing when my tankless water heater stopped working. The most impressive thing was how fast they identified the unusual issue and resolved it quickly. I’d definitely use them again for simple or complex items - shout out to Josh for excellent work and taking the time to evaluate the entire situation and explaining the issue to me.
Michael Podemski
2 months ago
I highly recommend Baethke Plumbing and, in particular, Karry Iatropoulos for outstanding service during our recent plumbing emergencies. Karry was responsive, professional, and thorough, taking the time to clearly explain the situation, the available options, and the work being performed. The quality of his workmanship was excellent, and his attention to detail gave us confidence that the repairs were handled properly. I have been extremely satisfied with Baethke Plumbing’s service and would not hesitate to call them again or recommend them to others.
Strategerize
2 months ago
I had a leaky faucet for far too long and I had an easy time making an appointment with Baethke plumbing. Mike and Donnie were punctual, professional, and did a fantastic job. I will definitely use Baethke plumbing for my future needs.
Service Area
Baethke Plumbing serves 2 cities in the Chicago area.
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Cities Served
Baethke Plumbing FAQ
Services
Hours of Operation
Business Address
3511 North Cicero Avenue
Chicago, IL 60641
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