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FEATURED REVIEWS
“The communication was excellent. They educated us on what was occurring. They were excellent with their professionalism. I felt like a valued customer.”
“I was most satisfied with the time it took for them to replace the water heater. They got it done really fast.”
“Dean Cribaro, the technician put us at ease as soon as he entered our house and was very professional, caring and just did a great job.”
“Top-notch work. Fixed a long standing problem and now I don't have to worry about flooding. They know their stuff!!”
“Very good excellent experience.”
“Good work but pricing was far too high compared to other companies.”
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“I'm satisfied that they got the job done quickly.”
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“Richard was so helpful, and professional!”
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“I'd like to recognize the technician that came out for exceptional service.”
“In general, they were very good. I have used them in the past and was pleased, but this time they left me with a large pile of dirt in my yard and didn't offer any way to fix that. They just said it would eventually settle back in. I had better service in the past. I also needed a new toilet and that seemed to cause confusion. They ended up rushing that job and didn't do a great job.”
“We were very pleased with the service, and they were professional and accurate.”
“The customer service was great.”
“I would like to recognize the guy that came out to take care of the problem. He was outstanding.”
“They were good at communicating. They lived up to the appointment times they set which I liked.”
“Very friendly and professional”
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“They call when about to arrive and Dean explained all the steps as he went along. We like Dean!”
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“From the phone call to the professional plumber that did the repairs I consider the best”
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“Professional, thorough and cleans up the site!. Will surely recommend their services. Used them last year also.”
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“Dean Cribaro was the plumber who did the work. Very nice young man, tidy and respectful.”
“I do not remember his name, but I would like to recognize the owner.”
“I would like to recognize the gentleman that came to my home for his exceptional service.”
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“They met/exceeded my expectations in customer service, communication, and hospitality.”
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“They came within two hours, installed the water heater perfectly (better than two other installations in my home), and entertained my four-year-old grandson while they were doing it!”
“Not only are they expensive they try to sell you more than you need. The sales guy was nice but stayed at my house way too long. They tried to get me to fix all of these things, that I didn't need to be fixed. I would never recommend them.”
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“Jeff was the technician. He did a great job and was very knowledgeable. He provided great service.”
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“I don't remember their names.”
“Precision Plumbing, Heating, Cooling & Drain Service met my expectations in all areas.”
“Rick is fantastic, he explains the whole job in detail and explains all available options. He also doesn't try to just nonstop upsell which I cannot stand!”
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“The plumber that came out and the receptionist that answered calls. They were both on top of things.”
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“Denny gave me a huge quote. They wasted my time and money.”
“I am satisfied with them because I have a membership with them and they always come out and take care of business.”
“I was satisfied with the fact that they are dependable and efficient.”
“The communication was excellent. They educated us on what was occurring. They were excellent with their professionalism. I felt like a valued customer.”
“They did an awesome job on everything.”
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“I received a quick response when I left a message saying I was unhappy.”
“I was most satisfied with the time it took for them to replace the water heater. They got it done really fast.”
“I liked the guy who came out. He did a good job.”
“The finished product exceeded my expectations.”
“Dave and the whole crew that worked on my basement.”
“They did great with everything. They were here when they said they would be, and did what they said they would do. I was concerned about the landscaping that they dug up. Richard Hertz called his father in law to come out. He helped me with my landscaping. He went above and beyond for me.”
“They were all very good. They were very polite and excellent.”
“I was happy with the guy who came out. He was nice, easy to talk to, and explained everything.”
“I was satisfied.”
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“They arrived on time. Inquired about the scope of work, and provided me with several options.”
“Never stopped trying even though I was right”
“Prompt service, quality products.”
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“Dean Cribaro, the technician put us at ease as soon as he entered our house and was very professional, caring and just did a great job.”
“I had no complaints with the service. They did excellent work.”
“Nothing in particular that I liked. It was just a plumbing company. They came and did the work and that was it. I'd give them an A overall. They were clean.”
“They were amazing, really good. I liked that when we thought we were going to have to do our whole bathroom, and they were able to just fix the ceiling and just fixed a pipe. It was actually really inexpensive, and they did a great job. It didn't take very long. They did a really good job, and I would recommend them. I would grade the overall experience with an A.”
“I had a rocky experience with them. Well, I had all sorts of somewhat good and really awful involvements with them. They've done plumbing work and heating and cooling work. I would give them a C- overall.”
“I liked that they follow through, and they are here when they said they would be here. They did what they said they were going to do. They repaired a leak in the ceiling, a plumbing leak. I would grade the overall experience with an A-. I would highly recommend them.”
“The work was good work. It was fine. I liked that they were quiet, they came in, did the work and finished quickly. They helped me do the plumbing for a new bathroom. I would grade the overall experience with an A. I would very likely recommend them.”
“They were very neat. They were very punctual. They were very professional. They were fixing some general plumbing in my home. I'd give them an A+ overall. Quality of work was excellent. They showed up on time. Extremely likely to recommend them.”
“They're very good about being on time and setting up appointments. Also, the workmanship is very good and the advice they give you is always spot on. They've done plumbing, and air conditioning. I'd give them an A overall. They were good.”
“Nothing in particular that I liked. I just decided I'd pull them out of the phone book, that's why I picked them. The serviceman was very good. They replaced some pipes in my wall. I'd give them an A overall. I would recommend them.”
“They were supposed to come back and inspect it again. I liked that they were fairly good with their timing, and the quote was a good quote. They did plumbing work. They were doing sewers. I would grade the overall experience with an A. I got the quote for the pipe to be routed and cleaned. Then they found that there was a big hole and they showed me. The only thing that concerns me is that I don't know if the hole was caused because of the method they used to clean it, or if it was actually already there. So, to me I felt that there was a little hole that was going through the pipe. I just felt maybe the hole was little and maybe with the power washer and the pressures they used might have made a bigger hole. I would very likely recommend them.”
“We use them quite a bit. We've never had a problem. I like their promptness. They do what they say they're going to do. I like the fact that you know exactly what everything is going to cost before they start the work. I can't say enough good about them. One, they put in a new heating and air conditioning system. They've also replaced toilets for us. Something went wrong with it and they came out and fixed with no cost. I'd give them an A+ overall. I've already recommended them.”
“It was fine. It was OK. I think he was OK. He was not that good, but he was OK. They were changing the piping, some kind of plumbing, and then the routing. I'd give them a C overall. Their customer service was good. They were on time. They didn't leave anything behind. He was pretty good. They seemed to know what they were doing.”
“I like that they made everything right, the customer service, and the quality of the work. They did plumbing for us. I would grade the overall experience with an A. I would highly recommend them.”
“I would recommend them very highly and the tech that came out here. He was wonderful. It was all good for me.”
“They've been out quite a few times, and it's always been positive. I liked their reliability and the ease of scheduling. We have an annual agreement where they come out once a year for the heating, air, and plumbing. I'd give them an A overall.”
“Precision Plumbing were very thorough. They spent a lot of time diagnosing our issues which was great. They were very efficient in getting it taken care of. So, I appreciated that. They put in a sump pump and repaired a drain. I'd give them and A+ overall.”
“They came for the bathtub. They're very friendly. Basically, I had other concerns and he was like, 'Hey look at this avenue. You can do this and that.' He gave me advice on how to handle other situations. As a home owner strapped for cash, it wasn't like I can only do this or that. He gave other great avenues. My bathtub upstairs, I was working for a few weeks on trying to put in a new stopper and it would seize up in my bathtub. I tried everything. I took my drill to it, took everything and tried beating it out of there, couldn't get it. I cut a hole in my ceiling. Then I was piping and started a leak so I really needed an expert to come in and be like, ‘Do I need to replace this tub? What can I do?’ He gave me an alternative solution because I told him that in a couple of years, I was going to remodel this bathroom. So he was like, ‘The only way to professionally fix it is for us to come in and redo the bathtub, put in a new bathtub.’ I was like, ‘I can't do that right now. Strapped for cash, just bought the house.’ He was like, ‘you can do this.’ I was like, ‘OK.’ ‘You can buy this at the store. It's a temporary fix but it'll get you through for a couple years.’ I would definitely use them again, absolutely. I would give them an A+ in the honor's department, like when you’re in honor's classes and you get extra credit for being in the honor's. They were wearing the booties and he called because we've got a big dog. I said, ‘Please call 10 minutes before,’ and he did. He was very polite. His truck was clean and organized. He knew his stuff, and he was fresh with the company. They were lucky to have that guy. I would highly recommend them.”
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“They seemed to be capable of handling all the general plumbing for the household. Everything is up to date now and working fine, as a matter of fact. I don't really have any complaints. There was work done in the air conditioning fan unit and also the heating. I'd give them a B overall. The customer service was fine. They responded and came quickly, and were able to handle what was required. I think they were located kind of far so it took them a while to get here. Cleanliness was actually no problem here.”
“Very good excellent experience.”
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“Problem was solved fairly quick. My only complaint is the price. A bit pricey for the work completed.”
