“Besco Air exceeded my expectations in communication and in making sure we were covered under warranty. They went through a lot of trouble to call the manufacturer to make sure our parts were covered.”
“They exceeded my expectations because they went overboard. When they put in my new air conditioner, it started raining and they stayed and put it in for me in the rain. That was great.”
“I would like to recognize the most recent technician who came out to my home for his exceptional service. Ravinia is a stellar company that is above the grade. I feel very confident when they come into my home.”
“They did an excellent job on our cooling.”
“Communication for scheduling and tech arrival time. Tech's explanation of his work and professionalism”
“Sean is amazing. Everyone who works in the office who I have talked to has been great and helpful!”
“Incredibly professional and knowledgeable.”
“I had a medical situation in the family. My sister was in the hospital. She was supposed to come here after surgery and the weather was hot. They went above and beyond. They got me in and came the next day even though they were booked up. Larry came out and did it himself so that it could get done.”
“I was very happy with what they did. They were very industrious and got the job done fast.”
“I was most satisfied with the cleanliness of my job site. They vacuumed and cleaned during the project and answered all of our questions and concerns with patience.”
“They did fine.”
“They always meet my expectations, Bob exceeded my expectations and everyone else generally meets them!”
“I was satisfied with the entire thing. They were ahead of time, explaining everything, they didn't trash up my carpet, and I didn't have dust everywhere.”
“They met or exceeded my expectations with their general courtesy.”
“They exceeded my expectations because of their professionalism.”
“I signed a 3 year agreement. They exceeded my expectation in terms of calling and scheduling. They were sorry they had to change one of the appointments. Otherwise, they have been very professional through the whole thing. When my furnace died on weekend, they responded.”
“The customer service was excellent.”
“They did boiler work.”
“They did a good job.”
“We would like to recognize everyone for their exceptional service.”
