ABC Plumbing, Sewer, Heating, Cooling & Electric
14th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.6 out of 5 stars based on 6974 customer reviews. Learn about Our Research Process.
5
5967
4
341
3
70
2
56
1
540
14th year as a Best Pick Call
"Whether it's a furnace or air conditioning issue you're having, we're the company to call for fast, reliable service, 24 hours a day, 7 days a week. When you trust the experts at ABC Plumbing, Sewer, Heating, Cooling & Electric, you can Consider It Done, just like thousands of homeowners have every year since 1948."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a range of residential heating and air conditioning services for all brands of equipment. ABC also sells and installs replacement equipment, including geothermal products, heat pumps, high-efficiency upgrades, electric and gas furnaces, and hybrid heat systems.
Services Not Offered
ABC does not service oil furnaces, chillers, or refrigeration units.
Warranty
Depending on the job, ABC offers warranties that range from 30 days to the product's lifetime.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
ABC's technicians drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
220 W. Campus Drive Suite 200
Arlington Heights, IL 60004
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.6 out of 5 stars based on 6974 customer reviews. Learn about Our Research Process.
5
5967
4
341
3
70
2
56
1
540
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Review by
10/23/2022

“Knowledgeable, skilled, shows respect to your home.”

Review by
10/04/2022

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10/03/2022

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10/03/2022

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10/03/2022

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10/03/2022

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Review by
08/27/2022

“Very friendly and knowledgeable and respectful service personnel. They did a great job and the prise was reasonable. Will call on them for any other project.”

Review by
08/24/2022

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Review by
08/22/2022

“Yes!”

Review by
08/19/2022

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08/17/2022

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08/17/2022

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Review by
08/17/2022

“Service speed and performance. Highly professional staff”

Review by
08/17/2022

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Review by
08/17/2022

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Review by
08/17/2022

“The service professionals that come out are very qualified and professional. They are the only reason I keep coming back.”

Review by
08/17/2022

“I called about an emergency issue and I was overcharged for the services I was given. Upon realizing that our water heater was out, we were quoted $1,800-$3,600 for a fix. When we had another company come out to address the water heater issue, we were charged $99 and the problem had nothing to do with the regulators that were mentioned as the cause of the problem.”

Review by
08/17/2022

“It seems that every time a maintenance inspection is ordered it is a guise for selling me on new equipment. Your service personnel should not be in sales.”

Review by
08/17/2022

No review comments provided

Review by
08/17/2022

“Absolutely horrible procuts and service since initial install Sep 2021. Needed multiple call back for problems which were not always resolved and calling customer service was a waste of time because they never had anyone get back to me unless I called 2 or 3 times to complain”

Review by
08/12/2022

“Have been using ABC for years at my previous house and now.”

Review by
08/11/2022

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Review by
08/10/2022

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08/10/2022

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08/10/2022

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08/10/2022

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08/10/2022

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08/10/2022

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08/10/2022

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Review by
08/10/2022

“A little pricey but good”

Review by
08/10/2022

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08/10/2022

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08/10/2022

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08/10/2022

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08/10/2022

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Review by
08/10/2022

“personnel ok the prices outrageous”

Review by
08/10/2022

“I’m being kind with 3 stars. Not all, but most projects l, seemingly simple, turn into multiple visits/opinions/mistakes. If you’re retired and like expanding your activities, this is for you.”

Review by
08/10/2022

“We had a new air conditioner installed for our upstairs in June 2021. The sales guy assured me that this was an appropriate air conditioner for the size of the upstairs, however, our upstairs takes significantly longer to cool than the entire rest of the house (which is cooled by a different air conditioner and includes a downstairs and basement - much larger than our upstairs). Installation was a nightmare. They sent a tech who was newer and had never worked on installation in an attic. It was ultimately installed incorrectly and we had to have techs come out more than once to address issues. Both the sales guy and the "trainer" tech, who came to check in with the initial tech installing the system, asked me or insinuated that I needed my husband's permission before making decisions. I would not choose this company again.”

Review by
08/10/2022

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Review by
08/07/2022

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Review by
08/07/2022

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Review by
08/06/2022

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Review by
08/06/2022

“Just weeks after a seasonal tune-up on our air conditioning system, the system shut down. An early morning appointment was scheduled for the next day and the system was up and running in less than 15 minutes. A safety switch activated, perhaps because a panel was not replaced as tightly as needed during the tune-up. The technician was able to diagnose the problem quickly and apologized for the inconvenience.”

Review by
08/06/2022

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Review by
08/05/2022

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08/05/2022

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08/05/2022

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08/05/2022

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08/05/2022

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08/05/2022

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08/05/2022

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08/05/2022

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Review by
08/05/2022

“My salesman was great. Not as much fun talking to customer service.”

Review by
08/05/2022

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Review by
08/05/2022

“Polite, Professional, and Persistent until the problem is found and resolved.”

Review by
08/05/2022

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Review by
08/05/2022

“My technician was excellent”

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08/05/2022

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08/05/2022

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08/05/2022

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08/05/2022

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Review by
08/05/2022

“I have found ABC very reliable however their workers are always trying to aggressively upsell you. So you can't trust their recommendations fully.”

Review by
08/05/2022

“Absolutely a scam.”

Review by
08/05/2022

“Very concerning business practices. Charge for services not received. Make commitments that aren't delivered. Customer Service fails to follow-up.”

Review by
02/17/2022

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Review by
02/17/2022

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Review by
02/07/2022

“Very honest and thorough on what was needed to repair kitchen sink connection. Pleasure to work with and would highly recommend. Also had some previous electrical work done - again, excellent customer service and professionalism.”

Review by
02/07/2022

“They do a good job, but occasionally we've had an experience where the person wasn't experienced enough to get the job done.”

Review by
02/07/2022

“Ramon was very disrespectful and trying to rush the process of checking everything for the problem. He recommended the wrong problem for furnace and left my family to include elderly parents in the cold from Friday to Monday morning. I called the 24 hour number and no one could help me except ",can't get parts until Monday ".”

Review by
02/04/2022

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02/04/2022

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02/04/2022

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02/04/2022

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02/04/2022

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02/04/2022

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02/04/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/02/2022

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02/02/2022

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02/02/2022

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Review by
02/02/2022

“A.B.C. Plumbing Heating & Cooling Inc.'s service was great. There were a few bumps along the way, but once they got them straightened out, there were no problems.”

Review by
02/02/2022

“They were very professional in everything that they have done.”

Review by
02/02/2022

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Review by
01/31/2022

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Review by
01/30/2022

“Every service takes multiple days because you have a sales guy first then the actual implementer; this is a waste of my precious time. They need to have a better online request system. The process of getting upsold every time is also incredibly frustrating.”

Review by
01/29/2022

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Review by
01/28/2022

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01/28/2022

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01/28/2022

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01/28/2022

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01/28/2022

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Review by
01/28/2022

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