
One Hour Heating & Air Conditioning
Air Conditioning & Heating
Hours of Operation
Business Address
3540 Sweson Ave
St. Charles, IL 60174
Company Details
Services Offered
- Boilers
- Air Cleaners
- Air Duct Cleaning
- Ductwork Repair and Installation
- Furnace Maintenance
- Furnace Repair, Installation, and Replacement
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
- Heat Pump Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 10-year warranty on all systems
- Lifetime unit replacement on high-efficiency systems
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Top 25 Franchise Award recipient in 2013
- Top 25 Franchise Award recipient in 2015
- Top 25 Franchise Award recipient in 2016
- Top 25 Franchise Award recipient in 2018
- Top Net Promoter Score Award recipient from 2012 to 2018
Availability
Emergency 24/7
About this company
"At One Hour, our mission states: 'We serve people with the highest degree of honesty and business integrity.' Every day, our company lives up to this challenge. We strive to exceed each customer's needs by providing excellent HVAC service and only hiring the most competent, friendly, and trustworthy technicians in the business."
— Billy Wykle, General Manager
Ratings & Reviews
Compiled Score:
One Hour Heating & Air Conditioning has received 4.9 out of 5 stars based on 892 customer reviews. Learn about Our Research Process.
Dan M
6 months ago
One Hour Heating & Air Conditioning was fantastic! They were able to fit me into their schedule last minute, and the whole team was communicative and professional from start to finish. Jeff was our technician and did an excellent job conducting a full furnace tune-up and cleaning all of our components. He was friendly, knowledgeable, and took the time to explain everything clearly. He also diagnosed why our system was blowing cold air in heat mode and gave great recommendations to prevent future issues. Highly recommend One Hour Heating for prompt, thorough, and reliable service!
Brad Dragoo
6 months ago
Our furnace stopped putting out heat the second or third time we fired it up for the cold season. Upon calling one hour heating and air, the person on the other end of the phone was very pleasant and easy to talk to and gave clear and concise options and was able to schedule the same day, and then reschedule the next day when the same day wouldn't work for us. The next day, which happened to be a Sunday, I got the call at 7:35 a.m. saying our technician would be here at 8. Jeff came promptly at 8 and quickly diagnosed our furnace and had the replacement part on the truck. He was very courteous and respectful and had our furnace up and running by 8:40. Unexpected costs are never wanted, but when it happens, one hour heating and air is definitely the first call to make us those costs are HVAC related.
Doug Fortier
6 months ago
Your technician Francisco C was just here at my daughter/son in laws house on Lexington Ave for a drainage issue for the shower. He was professional, courteous, and pleasant, not to mention he fixed the problem within a half hour. Thanks for the professional support. I recommend him and your company strongly.
Vanessi Rivera
7 months ago
Excellent customer service 👏 truly outstanding communication. As Sean Anderso serviced the furnace he went step by step to make sound recommendations, after he completed the furnace I was more knowledgeable about the service process. I highly recommend Sean Anderson/ Jeff Brownstein and 1 Hour Heating 👌. You guys rock.
Mark Cohen
7 months ago
Our heat exchanger went out just as the cold weather hit. One Hour located the repair part which was in short supply in a very short period of time and at a fair price, and kept us advised as the status of shipment. As soon as the part came in, they did the repair. All in all very excellent service and I would highly recommend One Hour !
Service Area
One Hour Heating & Air Conditioning serves 55 cities in the Chicago area.
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Cities Served
One Hour Heating & Air Conditioning FAQ
Services

Hours of Operation
Business Address
3540 Sweson Ave
St. Charles, IL 60174
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