Perfect Home Services

Jose Villamar

a month ago

I had a great experience with ABC Plumbing Perfect. They replaced my water heater and pressure tank and did a thorough, professional job from start to finish. The team was knowledgeable, explained everything clearly, and left the work area clean. Everything is running perfectly with no issues. I appreciate the quality of the work and would definitely recommend them.

Terri Zimmerman

4 months ago

Tammer and Saeed came out from Perfect Home Services and rewired the humidifier to work and repaired 3 water leaks under warranty. Great skilled technicians, and it is worth using a reputable company that has great warranties and stands by there customers and work!

Kim Polk

2 weeks ago

The service rep was polite, thorough and knowledgeable! He reviewed his findings on my ac unit with recommendations. He engaged me and made sure I understood why he made the recommendations. He spoke to me and not at me. It made since and I understand next steps. I will continue to use their service.

Todd DeVoss

3 weeks ago

Adam Dabrowski, the installer, made my experience worth it. Very respectful, conscientious and hard working. If/when I ever need anything else, I hope he’s assigned to the job. My wife complimented him for his respectfulness of the entryways and inside path to the work being done. Great job Adam!

Joel Ruvalcaba

4 months ago

I contacted Perfect Home Services during a January cold snap because my furnace was short-cycling and not heating, and I needed same-day service. Scheduling required dealing with their clunky AI phone system, but to their credit, communication afterward was prompt and clear with regular text updates. The technician, Tyler Haines, arrived on time and was professional and thorough. He documented the issue with photos and explained that water condensation had damaged the inducer motor and pressure switch. However, the interaction quickly shifted from diagnosis to sales. I was repeatedly encouraged to replace my entire furnace because the repair would cost $2,500—despite the unit being only 11 years old. After “discounts” were applied, the repair price dropped to $1,791. Once I agreed, a new issue was suddenly identified: a small slash in an easily accessible PVC pipe that supposedly posed a carbon monoxide risk. Repairing this added another $693. The workmanship did not reflect the price, and the added charge conveniently brought the total back near the original quote—raising serious concerns about transparency. The repairs were completed the following day, by a different technician, Malcolm Davis, but within five minutes of the technician leaving, the furnace began short-cycling again. I called immediately, and the technician returned several hours later only to state—based on a “new” diagnosis—that the furnace now required an additional part it has never had, despite operating without issue for over a decade. I was told the part would need to be ordered, with no clear timeline. The technician drained water from the unit and explained that the furnace would run temporarily but would shut down again once water accumulated. I was assured I would be contacted with updates and that the repair would be completed once the part arrived. A full week has passed with no follow-up. After contacting the company again, I was told they would check with the warehouse and return my call that same day. No one did. I understand that emergency service during extreme weather comes at a premium. What is not acceptable is paying a high price for a repair that fails immediately, followed by poor communication and an incomplete job. Perfect Home Services failed to resolve the issue and failed to follow through. I am now out approximately $2,500, and my family has been left without dependable heat during a severe winter cold spell. Due to the unresolved issues, I am compelled to hire another company to complete the repair properly. Given the outcome, lack of follow-through, and overall experience, I no longer trust this company and would recommend taking your business elsewhere.