Russell Roofing & Exteriors
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Russell Roofing & Exteriors has received 4.6 out of 5 stars based on 268 customer surveys conducted through GuildQuality.
5
209
4
31
3
12
2
7
1
9
8th year as a Best Pick Call
"If it's Russell, it's right. Guaranteed. Russell Roofing is based on the core values of honesty, integrity, and respect. These apply in our dealings with our employees, customers, suppliers, and community. We continually strive to improve in order to provide better solutions and value to our over 20,000 customers."

Russ Kaller | Owner
Company Information
Services Offered
Russell Roofing & Exteriors is a full-service exterior remodeling company that works with all types of residential and commercial roofing materials, including slate, tile, copper, metal, asphalt, and cedar as well as flat roofing products. The company also installs skylights, gutters, insulation, windows, doors, siding, and masonry.
Minimum Job
Russell Roofing & Exteriors requires a $125 minimum fee for each service project.
Warranty
The company provides lifetime warranties on labor and materials through GAF and CertainTeed.
Company History
Russell Roofing began in 1992.
Distinctions
The company has won several national, regional, and local awards. Russell Roofing is certified at the highest level with GAF as a Master Elite Roofer and with CertainTeed as a SELECT ShingleMaster.
Employee Information
Employees undergo drug testing, background checks, and driver's license checks.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
1200 Pennsylvania Avenue
Oreland, PA 19075
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
PA005871

Compiled Score:

Russell Roofing & Exteriors has received 4.6 out of 5 stars based on 268 customer surveys conducted through GuildQuality.
5
209
4
31
3
12
2
7
1
9
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
01/02/2021

“Russel Roofing met my expectations with their preparation of my roof.”

Review by
01/02/2021

“They were all good. The salesman was the best. He managed the project.”

Review by
01/02/2021

“I was disappointed with the fact that it took them more than four months to get the job done. We had to wait and wait and wait with one excuse after the other. That was our only issue.”

Review by
01/01/2021

“They did a very nice job, with good communication, once they actually got around to the project.”

Review by
12/29/2020

“They were late getting started doe to the pandemic but did a very good job. Even repaired some damaged plywood from a previous job that was never properly corrected”

Review by
12/29/2020

“The whole project met my expectations.”

Review by
12/29/2020

“I would like to recognize the initial salesperson.”

Review by
12/29/2020

“Russell Roofing exceeded my expectations with the cleanup of the site. They made every effort to make sure that every nail was found if it was in my yard. The clean up of the site was exceptional.”

Review by
12/29/2020

No review comments provided

Review by
12/29/2020

“The quality of work Russell Roofing did and their responsiveness both exceeded my expectations.”

Review by
12/29/2020

“Everyone from Russell Roofing was excellent.”

Review by
12/29/2020

“The salesman did a good job dealing with us during the project. I would recommend him again. It was a good experience and I'd use them again.”

Review by
12/29/2020

“I had requested Leafguard gutters and Pacific-blue siding, and they gave me Oxford blue.”

Review by
12/29/2020

“The quality of work Russell Roofing did was good. However, it took a long time to get the installation scheduled.”

Review by
12/28/2020

“Russell Roofing was quick to return our phone call and we arranged an appointment for them to come out and inspect the job and provide a quote. They responded promptly with the quote and once the supplies (skylights) arrived at their location they scheduled the work and completed it in a timely manner. Of of their personnel were friendly and courteous. We will used them again if we need them. Highly recommended!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“All three of the guys who came out were great!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“Russell's prices were competitive with other estimates that we received. We liked the 'system' that they installed on our roof. Follow up was excellent as slight adjustments needed to be made. Very pleased. We have used Russell twice and would use again.”

Review by
12/28/2020

“I would like to recognize, Matt. He was the fellow who came first, and I dealt with the most often. I would also like to recognize everyone. They were all wonderful.”

Review by
12/28/2020

“The project manager was super!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“I only saw the supervisor once. I talked to the man running the crew, and he was pretty helpful. The crew was basically all Spanish-speakers, and I don't speak it. So, I did not really get to talk to them. The first job I had a problem with. They left my roof open overnight and we had a severe thunderstorm. My entire second floor was flooded, and I had to go onto the roof during the storm to cover the hole. They took care of it afterwards, though. So, that turned out okay.”

Review by
12/28/2020

“Travis did an awesome job getting the job set up and the installers were great!!”

Review by
12/28/2020

“I would like to recognize everybody that had anything to do with my project. The lady in the front office was very friendly. The salesperson who sold me the roofing was very great. The manager in charge of the project was knowledgeable and friendly. The whole company did a tremendous job with every part of my project process, including helping me get my permit.”

Review by
12/28/2020

“They met all of my expectations.”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“the job still hasn't started yet. We paid the deposit in August. I have bugged our point of contact a couple times, but he still can't give us a start date.”

Review by
12/27/2020

“Brian both estimated the job and performed the most recent work. Good job.”

Review by
12/26/2020

No review comments provided

Review by
12/26/2020

“The progress photos were incredibly helpful and communication was excellent.”

Review by
12/25/2020

No review comments provided

Review by
12/24/2020

“Tim Kraft, the project lead, was the most communicative roofer I've ever worked with. He had a high degree of professionalism and was extremely responsive.”

Review by
12/24/2020

No review comments provided

Review by
12/24/2020

“Their work is top quality and, in addition, you feel like a customer for life, which is key given the importance of your home's roof.”

Review by
12/24/2020

“I signed the contract in August and the work has yet to be completed. I knew it was going to be a few weeks. I did not know it was going to be a few months.”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“do not remember his name; he was very dedicated to his task!”

Review by
12/23/2020

“Don't remember their names as it was a number of months ago”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“High quality work.”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“Zachary Driver”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
08/14/2020

No review comments provided

Review by
03/18/2020

“Both Travis and Tim were very professional and cooperative. They were easy to get in touch with.”

Review by
03/17/2020

“The installation crew was awesome. If they had showed up after 10 weeks rather than 18 like they were supposed to it would have been a great experience. They kept the job site safe and clean and communicated with me very well. Once the work started it was a great experience.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“Their workmanship was great. They kept me well informed.”

Review by
02/28/2020

“The work was very fine and I'm very pleased.”

Review by
02/27/2020

“The assessor was very knowledgeable.”

Review by
02/27/2020

“I would like to recognize Travis for his exceptional service.”

Review by
02/02/2020

“Totally professional and friendly. Great job.”

Review by
01/16/2020

No review comments provided

Review by
01/08/2020

“all”

Review by
01/08/2020

“They met all my expectations. I was very pleased.”

Review by
01/08/2020

“Yarah would like to recognize Travis, the salesperson, and the crew leader, but she cannot recall his name.”

Review by
01/08/2020

“The met my expectations in all other areas except scheduling.”

Review by
01/07/2020

“Reliable and attentive, excellent work”

Review by
01/07/2020

No review comments provided

Review by
12/27/2019

“Zak and Mark provided excellent expertise and communication”

Review by
12/20/2019

No review comments provided

Review by
12/18/2019

“Russell Roofing did a great job and showed up when they said they would. They did the job and it was all good. They fixed my problems.”

Review by
12/17/2019

“Jeff Biel was great.”

Review by
12/17/2019

“They exceeded my expectations with their professionalism and high quality products.”

Review by
12/17/2019

“Russell Roofing met my expectations in all areas.”

Review by
12/17/2019

“The estimator and installers were very nice.”

Review by
12/16/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

“Tim Kraft was awesome .”

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

“I never met anyone except the project manager. Never encountered anyone actually doing the work.”

Review by
12/13/2019

“Jeff Beil has been exceptional working with us.”

Review by
12/12/2019

“Everyone was tops, including the clean-up crew.”

Review by
12/09/2019

“Jeff and Bill”

Review by
12/09/2019

“All areas were met.”

Review by
12/09/2019

“Andrew Grey”

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

“They met/exceeded my expectations with the speed with which they did it. It was breathtaking and I was satisfied with the workmanship of the shingles on the roof. The copper workmanship was just okay. We had to have them come back a couple of times for that. Also, the gutters are beautiful. They did beautiful gutter work.”

Review by
12/08/2019

No review comments provided

Review by
12/08/2019

“I love this company”

Review by
12/08/2019

No review comments provided

Review by
12/08/2019

No review comments provided

Review by
12/08/2019

“Vince Cirino always goes above and beyond. He is a gem!”

Review by
12/08/2019

No review comments provided

Review by
12/08/2019

No review comments provided

Review by
12/07/2019

“I would like to recognize Zack. He was amazing.”

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