Russell Roofing & Exteriors
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Russell Roofing & Exteriors has received 4.5 out of 5 stars based on 227 customer surveys conducted through GuildQuality.
5
174
4
25
3
13
2
5
1
10
9th year as a Best Pick Call
"If it's Russell, it's right. Guaranteed. Russell Roofing is based on the core values of honesty, integrity, and respect. These apply in our dealings with our employees, customers, suppliers, and community. We continually strive to improve in order to provide better solutions and value to our over 20,000 customers."

Russ Kaller | Owner
Company Information
Services Offered
Russell Roofing & Exteriors is a full-service exterior remodeling company that works with all types of residential and commercial roofing materials, including slate, tile, copper, metal, asphalt, and cedar as well as flat roofing products. The company also installs skylights, gutters, insulation, windows, doors, siding, and masonry.
Warranty
The company provides lifetime warranties on labor and materials through GAF and CertainTeed.
Company History
Russell Roofing began in 1992.
Distinctions
The company has won several national, regional, and local awards. Russell Roofing is certified at the highest level with GAF as a Master Elite Roofer and with CertainTeed as a SELECT ShingleMaster.
Employee Information
Employees undergo drug testing, background checks, and driver's license checks.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
1200 Pennsylvania Avenue
Oreland, PA 19075
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
PA005871

Compiled Score:

Russell Roofing & Exteriors has received 4.5 out of 5 stars based on 227 customer surveys conducted through GuildQuality.
5
174
4
25
3
13
2
5
1
10
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
02/21/2021

“Travis Ninzehalter and Josh Beaulieu were great to work with. Both were responsive, professional and helped the issues I mentioned above.”

Review by
02/21/2021

“Mark”

Review by
02/21/2021

No review comments provided

Review by
02/20/2021

No review comments provided

Review by
02/20/2021

“Travis”

Review by
02/20/2021

“The crew from start to finish was friendly and professional. The work was begun on schedule and completed rather more quickly than expected given the weather forecast for the week. They photographed every set of the project and made it available to us since were about to see the roof in person. The estimate based on drone photography and a visual inspection of the roof covered a 'worst case scenario' as well as a 'best case scenario.'”

Review by
02/20/2021

“They may do good work , but they are terrible at scheduling and communication . They require a deposit and then you never here from them for 4 or 5 months until you call several times and get different answers”

Review by
02/20/2021

“Greg Hart was very helpful. I don't know the names of the two gentlemen who did the work, but they worked very hard under extreme cold.”

Review by
02/20/2021

“Job well done.”

Review by
02/20/2021

No review comments provided

Review by
02/20/2021

No review comments provided

Review by
01/20/2021

“They met my expectations.”

Review by
01/20/2021

“I would like to recognize Vince Cirino for his exceptional service.”

Review by
01/20/2021

No review comments provided

Review by
01/17/2021

“We are very happy with our roof and gutters!”

Review by
01/15/2021

“They were very professional and responsive.”

Review by
01/11/2021

“I would like to recognize the entire team for their exceptional service.”

Review by
01/11/2021

“Vince the salesperson, came to review and repair something, and had exceptional service.”

Review by
01/11/2021

No review comments provided

Review by
01/11/2021

“The design of the solution was excellent. It was a unique problem, and they solved it very well.”

Review by
01/08/2021

“I was satisfied with the whole job. Everything was fantastic from start to finish.”

Review by
01/08/2021

“The job was well done, professionally done. My annoyance is with the scheduling.”

Review by
01/08/2021

“I'd like to recognize everyone involved in the project as they were move than helpful.”

Review by
01/08/2021

“So far great quality however I can't get onto the roof to do anything with it. Russel Roofing comes, analyzes the issue and provides quality work.”

Review by
01/08/2021

“The salesperson was fabulous, and he did such a great job!”

Review by
01/08/2021

“Whoever worked on my house, I don't recall names.”

Review by
01/08/2021

“I would like to recognize Bill Russel and Mike Stefani”

Review by
01/06/2021

“Jim Biel...”

Review by
01/06/2021

“Russell Roofing were professional, cleaned up well, and the work looks good.”

Review by
01/04/2021

“Tim Kraft, project manager.”

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

“Great post project follow up and communication”

Review by
01/04/2021

“Great experience. Very professional.”

Review by
01/04/2021

“I would recommend this company based on their professionalism and on the quality of workmanship they deliver.”

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

“Eventually, when the work was completed, it was professionally addressed. Also, the accounts payable office was extremely professional and respectful of the circumstances.”

Review by
01/04/2021

No review comments provided

Review by
01/02/2021

“Russel Roofing met my expectations with their preparation of my roof.”

Review by
01/02/2021

“They were all good. The salesman was the best. He managed the project.”

Review by
01/02/2021

“I was disappointed with the fact that it took them more than four months to get the job done. We had to wait and wait and wait with one excuse after the other. That was our only issue.”

Review by
01/01/2021

“They did a very nice job, with good communication, once they actually got around to the project.”

Review by
12/29/2020

“They were late getting started doe to the pandemic but did a very good job. Even repaired some damaged plywood from a previous job that was never properly corrected”

Review by
12/29/2020

“The whole project met my expectations.”

Review by
12/29/2020

“I would like to recognize the initial salesperson.”

Review by
12/29/2020

“Russell Roofing exceeded my expectations with the cleanup of the site. They made every effort to make sure that every nail was found if it was in my yard. The clean up of the site was exceptional.”

Review by
12/29/2020

No review comments provided

Review by
12/29/2020

“The quality of work Russell Roofing did and their responsiveness both exceeded my expectations.”

Review by
12/29/2020

“Everyone from Russell Roofing was excellent.”

Review by
12/29/2020

“The salesman did a good job dealing with us during the project. I would recommend him again. It was a good experience and I'd use them again.”

Review by
12/29/2020

“I had requested Leafguard gutters and Pacific-blue siding, and they gave me Oxford blue.”

Review by
12/29/2020

“The quality of work Russell Roofing did was good. However, it took a long time to get the installation scheduled.”

Review by
12/28/2020

“Russell Roofing was quick to return our phone call and we arranged an appointment for them to come out and inspect the job and provide a quote. They responded promptly with the quote and once the supplies (skylights) arrived at their location they scheduled the work and completed it in a timely manner. Of of their personnel were friendly and courteous. We will used them again if we need them. Highly recommended!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“All three of the guys who came out were great!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“Russell's prices were competitive with other estimates that we received. We liked the 'system' that they installed on our roof. Follow up was excellent as slight adjustments needed to be made. Very pleased. We have used Russell twice and would use again.”

Review by
12/28/2020

“I would like to recognize, Matt. He was the fellow who came first, and I dealt with the most often. I would also like to recognize everyone. They were all wonderful.”

Review by
12/28/2020

“The project manager was super!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“I only saw the supervisor once. I talked to the man running the crew, and he was pretty helpful. The crew was basically all Spanish-speakers, and I don't speak it. So, I did not really get to talk to them. The first job I had a problem with. They left my roof open overnight and we had a severe thunderstorm. My entire second floor was flooded, and I had to go onto the roof during the storm to cover the hole. They took care of it afterwards, though. So, that turned out okay.”

Review by
12/28/2020

“Travis did an awesome job getting the job set up and the installers were great!!”

Review by
12/28/2020

“I would like to recognize everybody that had anything to do with my project. The lady in the front office was very friendly. The salesperson who sold me the roofing was very great. The manager in charge of the project was knowledgeable and friendly. The whole company did a tremendous job with every part of my project process, including helping me get my permit.”

Review by
12/28/2020

“They met all of my expectations.”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“the job still hasn't started yet. We paid the deposit in August. I have bugged our point of contact a couple times, but he still can't give us a start date.”

Review by
12/27/2020

“Brian both estimated the job and performed the most recent work. Good job.”

Review by
12/26/2020

No review comments provided

Review by
12/26/2020

“The progress photos were incredibly helpful and communication was excellent.”

Review by
12/25/2020

No review comments provided

Review by
12/24/2020

“Tim Kraft, the project lead, was the most communicative roofer I've ever worked with. He had a high degree of professionalism and was extremely responsive.”

Review by
12/24/2020

No review comments provided

Review by
12/24/2020

“Their work is top quality and, in addition, you feel like a customer for life, which is key given the importance of your home's roof.”

Review by
12/24/2020

“I signed the contract in August and the work has yet to be completed. I knew it was going to be a few weeks. I did not know it was going to be a few months.”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“do not remember his name; he was very dedicated to his task!”

Review by
12/23/2020

“Don't remember their names as it was a number of months ago”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“High quality work.”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“Zachary Driver”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
08/14/2020

No review comments provided

Review by
03/18/2020

“Both Travis and Tim were very professional and cooperative. They were easy to get in touch with.”

Review by
03/17/2020

“The installation crew was awesome. If they had showed up after 10 weeks rather than 18 like they were supposed to it would have been a great experience. They kept the job site safe and clean and communicated with me very well. Once the work started it was a great experience.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“Their workmanship was great. They kept me well informed.”

Review by
02/28/2020

“The work was very fine and I'm very pleased.”

Review by
02/27/2020

“The assessor was very knowledgeable.”

Review by
02/27/2020

“I would like to recognize Travis for his exceptional service.”

Review by
02/02/2020

“Totally professional and friendly. Great job.”

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