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FEATURED REVIEWS
“Vince the salesperson, came to review and repair something, and had exceptional service.”
“Travis did an awesome job getting the job set up and the installers were great!!”
“Every person whom I was in contact with at Russell Roofing, was fully invested in providing good service. Russell Roofing is one of the best companies I have ever dealt with.”
“The whole process from the sale to project final review. A great job by the whole team.”
“I was most satisfied with the performance of the roof. The performance of the product is amazing. Also, the look of the roof because I had a detailed roof in the front. I have copper gutters, and their copper work is excellent. They look very professional, neat, and clean. Not only the performance but the aesthetics and the look. I walk out and look at my roof every day and get happy.”
“Travis Ninzehalter and Josh Beaulieu were great to work with. Both were responsive, professional and helped the issues I mentioned above.”
“Mark”
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“Travis”
“The crew from start to finish was friendly and professional. The work was begun on schedule and completed rather more quickly than expected given the weather forecast for the week. They photographed every set of the project and made it available to us since were about to see the roof in person. The estimate based on drone photography and a visual inspection of the roof covered a 'worst case scenario' as well as a 'best case scenario.'”
“They may do good work , but they are terrible at scheduling and communication . They require a deposit and then you never here from them for 4 or 5 months until you call several times and get different answers”
“Greg Hart was very helpful. I don't know the names of the two gentlemen who did the work, but they worked very hard under extreme cold.”
“Job well done.”
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“They met my expectations.”
“I would like to recognize Vince Cirino for his exceptional service.”
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“We are very happy with our roof and gutters!”
“They were very professional and responsive.”
“I would like to recognize the entire team for their exceptional service.”
“Vince the salesperson, came to review and repair something, and had exceptional service.”
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“The design of the solution was excellent. It was a unique problem, and they solved it very well.”
“I was satisfied with the whole job. Everything was fantastic from start to finish.”
“The job was well done, professionally done. My annoyance is with the scheduling.”
“I'd like to recognize everyone involved in the project as they were move than helpful.”
“So far great quality however I can't get onto the roof to do anything with it. Russel Roofing comes, analyzes the issue and provides quality work.”
“The salesperson was fabulous, and he did such a great job!”
“Whoever worked on my house, I don't recall names.”
“I would like to recognize Bill Russel and Mike Stefani”
“Jim Biel...”
“Russell Roofing were professional, cleaned up well, and the work looks good.”
“Tim Kraft, project manager.”
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“Great post project follow up and communication”
“Great experience. Very professional.”
“I would recommend this company based on their professionalism and on the quality of workmanship they deliver.”
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“Eventually, when the work was completed, it was professionally addressed. Also, the accounts payable office was extremely professional and respectful of the circumstances.”
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“Russel Roofing met my expectations with their preparation of my roof.”
“They were all good. The salesman was the best. He managed the project.”
“I was disappointed with the fact that it took them more than four months to get the job done. We had to wait and wait and wait with one excuse after the other. That was our only issue.”
“They did a very nice job, with good communication, once they actually got around to the project.”
“They were late getting started doe to the pandemic but did a very good job. Even repaired some damaged plywood from a previous job that was never properly corrected”
“The whole project met my expectations.”
“I would like to recognize the initial salesperson.”
“Russell Roofing exceeded my expectations with the cleanup of the site. They made every effort to make sure that every nail was found if it was in my yard. The clean up of the site was exceptional.”
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“The quality of work Russell Roofing did and their responsiveness both exceeded my expectations.”
“Everyone from Russell Roofing was excellent.”
“The salesman did a good job dealing with us during the project. I would recommend him again. It was a good experience and I'd use them again.”
“I had requested Leafguard gutters and Pacific-blue siding, and they gave me Oxford blue.”
“The quality of work Russell Roofing did was good. However, it took a long time to get the installation scheduled.”
“Russell Roofing was quick to return our phone call and we arranged an appointment for them to come out and inspect the job and provide a quote. They responded promptly with the quote and once the supplies (skylights) arrived at their location they scheduled the work and completed it in a timely manner. Of of their personnel were friendly and courteous. We will used them again if we need them. Highly recommended!”
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“All three of the guys who came out were great!”
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“Russell's prices were competitive with other estimates that we received. We liked the 'system' that they installed on our roof. Follow up was excellent as slight adjustments needed to be made. Very pleased. We have used Russell twice and would use again.”
“I would like to recognize, Matt. He was the fellow who came first, and I dealt with the most often. I would also like to recognize everyone. They were all wonderful.”
“The project manager was super!”
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“I only saw the supervisor once. I talked to the man running the crew, and he was pretty helpful. The crew was basically all Spanish-speakers, and I don't speak it. So, I did not really get to talk to them. The first job I had a problem with. They left my roof open overnight and we had a severe thunderstorm. My entire second floor was flooded, and I had to go onto the roof during the storm to cover the hole. They took care of it afterwards, though. So, that turned out okay.”
“Travis did an awesome job getting the job set up and the installers were great!!”
“I would like to recognize everybody that had anything to do with my project. The lady in the front office was very friendly. The salesperson who sold me the roofing was very great. The manager in charge of the project was knowledgeable and friendly. The whole company did a tremendous job with every part of my project process, including helping me get my permit.”
“They met all of my expectations.”
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“the job still hasn't started yet. We paid the deposit in August. I have bugged our point of contact a couple times, but he still can't give us a start date.”
“Brian both estimated the job and performed the most recent work. Good job.”
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“The progress photos were incredibly helpful and communication was excellent.”
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“Tim Kraft, the project lead, was the most communicative roofer I've ever worked with. He had a high degree of professionalism and was extremely responsive.”
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“Their work is top quality and, in addition, you feel like a customer for life, which is key given the importance of your home's roof.”
“I signed the contract in August and the work has yet to be completed. I knew it was going to be a few weeks. I did not know it was going to be a few months.”
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“do not remember his name; he was very dedicated to his task!”
“Don't remember their names as it was a number of months ago”
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“High quality work.”
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“Zachary Driver”
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“Both Travis and Tim were very professional and cooperative. They were easy to get in touch with.”
“The installation crew was awesome. If they had showed up after 10 weeks rather than 18 like they were supposed to it would have been a great experience. They kept the job site safe and clean and communicated with me very well. Once the work started it was a great experience.”
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“Their workmanship was great. They kept me well informed.”
“The work was very fine and I'm very pleased.”
“The assessor was very knowledgeable.”
“I would like to recognize Travis for his exceptional service.”
“Totally professional and friendly. Great job.”
