Global Home Improvement
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Global Home Improvement has received 4.7 out of 5 stars based on 130 customer surveys.
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2nd year as a Best Pick Call
"At Global, we offer homeowners the absolute best products and best value with lifetime remodeling solutions, such as fiber cement siding, fiberglass windows, and metal roofing. Our innovation in home renovation is what makes Global Home Improvement the area's premier home remodeler."

Paul Kazlov | Owner
Company Information
Services Offered
Global Home Improvement replaces and repairs metal, shingle, and flat roofs for residential customers. The company also offers solar roofing, window and door replacement and installation, gutter and trim installation, stucco remediation, and siding installation and replacement.
Warranty
In addition to the company's "Platinum Plus" labor warranty, Global Home Improvement offers a variety of product warranties.
Company History
The company was started in 2001.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Global Home Improvement carries roofing products by Owens Corning, Drexel Metals, EDCO, and DECRA.
Licenses
PA008490
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Global Home Improvement has received 4.7 out of 5 stars based on 130 customer surveys.
5
104
4
20
3
4
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/05/2017

“They replaced our roof. They were really easy to work with, and when we did discover that an issue had happened with the roof, they were really quick to fix it. I would give them an A overall.”

Review by
10/23/2017

“Work-wise, it was fine. The only thing that's negative is that the first day, the person that was on the job floored it out of the driveway because my wife asked him to back up. We live in an area that has lots of schools, and it was around that same time, and if there were kids walking by, he would've killed them. They put a roof on. I'd give them an A-.”

Review by
10/23/2017

“They delivered. Whatever they said they were going to do, they did. They did the work, and the employees are very hardworking people. They did gutters, siding, windows, and the roof. I would give them an A+ overall. They were real good. Their quality of work and customer service was very good. They knew what they were doing.”

Review by
10/23/2017

“They were very professional, they were prompt, they set the job up, and they showed up. I was pleased with the crew that did the work. They put an entire roof on my home. And the gutters were contracted out to one of the subcontractors. I'd give them an A+.”

Review by
10/23/2017

“They do really good work, they redid my roof. I would grade them an A.”

Review by
09/25/2017

“Their quality of product and craftsmanship is better than anybody else that I've ever seen. They installed a new metal roof. I would definitely give them an A.”

Review by
09/25/2017

“They haven't come back to fix an issue, so I'm waiting for that. I would grade them a B. When they said they were going to come, they did.”

Review by
09/25/2017

“They came out and they pretty much took care of a few problems I had. In the beginning, it got off a little rough, but they did a good job. They did roof, gutters, and soffits for me. My overall gutter experience would rate as a B. The gutter was the one where I had the issue starting off and then they fixed it. The roof would be an A overall experience.”

Review by
09/25/2017

“They did good work on my roof. I'd give them a B+. There was no issue. Customer service was very good. They're very good. I'm supposed to be meeting them this week to finish some work.”

Review by
09/25/2017

“They do a good job in a timely manner and clean up very well. High-quality work. They were working on a roof for me. I'd give them an A. I think some of the project managers could be better communicators.”

Review by
09/25/2017

“They're a great organization. The crew was fantastic. The crew chief, his name is Mark, he was awesome, very informative. Really really quality work, but more importantly, the follow through and the customer interaction was phenomenal. I couldn't say more positive things about them if they were related. I got a new metal roof on my house, so they installed a new metal roof and they did some chimney repair for me. They get an A+, without a doubt. I have already recommended them and sent business their way.”

Review by
09/21/2017

“They did a very good job, they were efficient, they showed up on time, and they cleaned up after themselves. Very hardworking guys. They put raised seam metal roofing over three porch areas and gutters. Good all the way around, everyone I dealt with was good. I would grade them an A+. Customer service, the people I dealt with, was very good. They came when they were supposed to, left on time, and cleaned up after themselves. We already have recommended them to a colleague of my wife.”

Review by
09/21/2017

“The quality of the work made it a positive experience. They did full siding, some roofing, gutters, some trim work, and some exterior screen doors installed. I would say they get an A for the gutter experience. My overall roofing and siding experience would be A. There were issues along the way with money, with pricing, and that would be my buyers beware thing. Just be sure that you dot all your i’s and cross all your t’s, and be very specific about what you’re paying for. That came up around several things. I was happy with the way we resolved it, but the project ended up costing me about ten percent more than I expected, which is a lot when you’re talking about a $28,000 job that ended up costing me about $4,000 more. However, with quality of work, I would say A all the way across the board. They were good guys and meticulous about cleaning up. Considering it was through the holidays in the middle of winter and freezing cold, they were great.”

Review by
09/21/2017

“They did a great job. They did roofing. It was over a particular area of the house that needed the work. They made the arrangements quickly, they did the job and did it well. I'd give them an A. Their quality is very good. I'm very pleased with the company. I'd use them again. I made the arrangements, met with a person, and soon thereafter I met with another person, and we scheduled the scenario and afterward it was all done. No complaints. They came and worked the whole day for a number of days, and I would say it was fine. They cleaned really well after themselves and threw everything away and when they set up, they had a portable toilet outside so they were able to use their own bathroom. Extremely expert in what they do. This is a metal roof. There aren't many companies that can do it, and they cut the pieces right in front of me with their own equipment, so it fit amazingly well.”

Review by
09/21/2017

“They got the job done with minimal hassle. The person who was managing the job was easy to work with, and we didn't have any issues. We've used them twice. This last time, they did door replacement for us. We've had them replace our roof too. I'd give them an A overall. I didn't have any issues. Their customer service was positive, even more so with the roof. I didn't have any issues with their punctuality. They seem to be fine.”

Review by
09/21/2017

“The workmanship I think is pretty good. The roof looks nice. They were pretty responsive when we had questions and things. They did gutters. They did the roof and the gutters. I would give them a B. The gutter part is what I had a problem with. I thought I was getting covers for the gutter and I didn't so that wasn't really good on their communications. They did really nice work.”

Review by
09/21/2017

“They did my windows and roof. They were very good. The people are real polite, they cleaned up when they were done, and they were on time. It was just a pleasure having them here. I would grade them an A+. I like the windows they put in better than the Anderson ones that we had. There wasn't a nail left on the property, it was great. I already have recommended them.”

Review by
09/21/2017

“They did a very good job. I had two roofs put on two buildings, and it was very good. A lot of people commented on it. I would give them an excellent rating, an A. I referred them to a couple of people.”

Review by
09/21/2017

“They did a good job, it was done quickly. They got to the job right away and did a good job with it, and they were nice to deal with. They did the roof on our house and garage. I would grade them an A in everything. I would recommend them.”

Review by
09/21/2017

“Their quality of workmanship, good communication, their products, the whole package made it a positive experience. They did roofing and gutter work. They get an A across the board. I would be highly likely to recommend them.”

Review by
09/21/2017

“The experience was excellent. They did everything they said, they cleaned up, and they did a nice job. They did roofing. My experience with them would be rated an A.”

Review by
09/21/2017

“They did a major renovation. It was fantastic. They stuck to a schedule. They were precise on their budget. The workers were great. The quality of work was great. They did our roofing, our siding, our windows, and our doors. I would give the experience an A+. I would be highly likely to recommend them.”

Review by
09/21/2017

“They did the work quickly, cleanly, and for a fair price. They did roofing for me. I'd give them a B.”

Review by
09/18/2017

“They didn't really give me notification when they were going to do certain jobs and that created an issue for me. I still haven't gotten my warranty information, so I'm a little upset about that. They worked on my roof, I would grade them a B-. They were on time.”

Review by
09/18/2017

“They know what they are doing and they do a nice job. The last time we had them, they put on a new roof. I would grade them an A. I never had a problem, and we have recommended them.”

Review by
03/12/2017

“My experience with Global's work could be attributed to a rookie crew. My finished work was at best mediocre. They did not follow manufacturer recommendations on their install.”

Review by
03/12/2017

No review comments provided

Review by
03/10/2017

“They did a great job.”

Review by
03/10/2017

“They replaced our roof. I would give them a B.”

Review by
03/10/2017

“They did work on my roof. I’d give them an A.”

Review by
03/10/2017

“They replaced my roof and gutters. I’d give them an A for my experience with them.”

Review by
03/10/2017

“They did a metal roof for me. They would get an A from me.”

Review by
03/10/2017

“They did roofing work for me. I’d give them an A.”

Review by
03/10/2017

No review comments provided

Review by
03/10/2017

“Global did a beautiful job. The new roof is superior to the old one in every way. A first-class job.”

Review by
03/10/2017

“They put a metal roof on our home. They did the gutters and the soffits. I’d give this company an A.”

Review by
03/10/2017

“They put a metal roof on for me. I have already recommended them. I think they did good, so I’d give them an A.”

Review by
03/10/2017

“They did a metal roof for me. I would give them the A. They did the best they could. Sadly, we had an enormous snowfall during all of the stuff so a lot of stuff was left. They couldn’t do anything about it without coming back a week later. We have already recommended them to people.”

Review by
03/10/2017

“They replaced a roof and gutters for me. I would give them an A for their work, efficiency, and all that. The salesperson was slick and very hard sell. He did actually trick us, and we should have known better. He just asked us what were we thinking in price. My husband actually said what he was thinking and then he went from there. I think if we hadn’t said a price we might have gotten a lower price. We’re in an old home. Our home was built before the Revolutionary War, so we were replacing three sections. One was cedar shake. There are three different roofs, and they handled it beautifully. We were very pleased. I never thought we would go with their product, which is a metal roof, but they have one that looks like cedar shake, and it’s excellent. The only negative thing is that I still wonder if we overpaid. If we needed to have them back, and I think we did have them back for something minor, and they were right there. That part of the customer service and the work was great. The only thing that was a little rough was the hard sell, and we actually told them about it. I don’t know if the guy is still with them or not, but they didn’t reduce the price even though we did mention it. That was our only negative thing. They worked quickly and cleaned up beautifully. It is an excellent product.”

Review by
03/09/2017

“It was positive for the most part. The only thing I would say is I told the one guy, the foreman, that they broke some branches off of my rotunda tree. That's the only thing I got a problem with. It wasn't perfect, so I'd say a B. I didn't have any complaints with their punctuality and expertise. They did good on cleanliness.”

Review by
03/09/2017

“I liked pretty much everything: the product, the installation, the price, the quality of the craftsmanship. They just did roofing. I had no complaints, and I would highly recommend them.”

Review by
03/09/2017

“They kept their word. They cleaned up and did it fairly quickly. They just did roofing and gutter work for me. I'd give them an A+.”

Review by
03/08/2017

No review comments provided

Review by
03/07/2017

No review comments provided

Review by
03/07/2017

No review comments provided

Review by
03/06/2017

No review comments provided

Review by
03/06/2017

No review comments provided

Review by
03/06/2017

“Was not offered ice breakers for metal roof and had issues the follow winter with ice damaging the gutters.”

Review by
03/04/2017

“The foreman and workers were respectful and even repaired the uneven roofline because of an addition to the old farmhouse. They worked ten-hour days to complete the job within a week. They cleaned up any debris from the crumbling old slate roof and added the ice dams, a solar exhaust fan, and replaced the chimney flashings. The result is a beautiful, slate-look, lifetime warranty metal roof. A very professional result. I also contracted repair and replacement of the office roof to match. I was happy to be rid of the rubber gravel roof.”

Review by
03/03/2017

No review comments provided

Review by
03/02/2017

No review comments provided

Review by
03/02/2017

No review comments provided

Review by
03/02/2017

“I felt confident that they knew what they were doing and did a good job. The project manager was difficult to deal with, though.”

Review by
03/02/2017

“General on-site workers were knowledgeable about their craft but the foreman was untruthful at worst or just inept at his job at best.”

Review by
03/02/2017

“My only issue I had was they had to come back for the gutters a few times to make them right. Water was getting behind them then dripping down the siding. But anytime I called they came out, took a look, saw what they needed to do, and it was addressed. That is why I marked it an A since what they did to fix it probably should have been done in the first place not on the second and third call. Either way we've recommended them half a dozen times already to friends and look forward to when we are ready to do more to have them back at the house. Anyone will tell you working on an old home adds an extra layer of complexity and they get it.”

Review by
02/23/2017

“They did the roofing. No problems whatsoever with the roof. It's been through plenty of windstorms and snow and everything else, so it’s holding up good. I am actually looking toward some windows here soon, so I may be aiming their way. My house is 20 years old and it's about time for some new windows. For one it was about 30 degrees when the guys put the roof on, and they were pretty quick on it. It was only like a day and a half. I had no issues with them. They did a great job. I'd definitely give them an A+. Customer service has been fine, too; I have no issues there. Punctuality is very good. I highly recommend them.”

Review by
02/23/2017

“They installed a metal roof on my barn, and gutters—and a skylight too. The negative experience has been the gutters. Within a week and a half they were falling down. I called and they said that it's because of the snow, and it's an Act of God, and there's nothing they can do about it. It cost me $200 to get it fixed. I called two other times. The project manager from the project came out once and said, 'It's my project. I'll get it fixed.' He was going to come on a Saturday, and he never showed up. The gutters are hanging and they're not working. There's not enough equipment used to hang it properly. There's too much space in between each of the hangers. The roof is fine. The roofing is pretty well, everything's working—B+. The gutter grade is an F+. Overall I'd have to give it a D. I can't reach anybody. I get somebody who isn't the person who works on the job. All she says is she talks to somebody else, gets back on the house, and says this is it. I can never get to who she's talking to.”

Review by
02/23/2017

“Initially it was positive. We had a leak in a metal roof we had to have them come back to recheck and they sent someone. There was a little bit of language barrier, but we were able to communicate and they only had sent one person to assess and fix the problem. We had a leak in one of the valleys where the dormer goes into the roof and, actually, there's still somewhat of a leak there, so I need to call them back and make arrangements for them to come back and recheck it. It was just the metal roof. They showed up when they said they were going to show up. I was surprised they only sent one person to come and fix it. It was kind of a neutral situation. I'd give them a B. The quality of worked seemed OK at the time. Customer service: they were good. They responded right away when I called. They showed up when they were supposed to come. Cleanliness was fine. I didn't feel very confident in the person who came, and I don't know if it was the language issue or what.”

Review by
02/23/2017

“They put a roof on a couple of years ago. No problems. Siding and gutters had already been done by somebody else. They were professional. They did good work, and they didn't slop it up or anything, and they cleaned up well after they were done. I don't have any complaints. A+. I have no complaints. I didn't see anything that I thought would be poor quality. I didn't really have to deal with their customer service that much. I inquired about the roofing job. They came out and priced it out to me. They explained what would have to be done, and they did the job, and that's it; everything was cool. I didn't see any problems. Even though the metal roof we had put on was more expensive than most, it's supposed to be guaranteed for 50 years, so you can't beat that. If there's any problems I haven't spotted them.”

Review by
02/23/2017

“They did a new roof for me. They were good. They did a good job. There was one thing they did that turned out to be very inconvenient for me. I'd give them an A-. It was still positive even with the inconvenience. Haven't had any problems with the quality of work. They were here when they said they'd be. They were very good with cleanliness. I don't get many chances to recommend people like this.”

Review by
02/23/2017

“It was roofing. We're not a normal roof. We have a resident on top of our business, so it's our business and then on top of it is a story and a half home, and then of course you have the roof on top of that, and a lot of companies shy away from that. They weren't afraid to touch it. I'm glad they could get that done, too, especially because we had a leak. They replaced the whole roof. I'd give them a B. Nothing they could have improved on from what I recall.”

Review by
02/23/2017

“I like everything about them. They've done mostly landscape work for me over the years. They've also done drainage work. They get an A.”

Review by
02/23/2017

“They've done work. They put a new roof on the house. They were great.”

Review by
02/16/2017

“I'm very happy with Global Home. I would recommend them. I would use them again. They did my roof.”

Review by
02/16/2017

“I had a positive experience with Global. They put on a new roof. I liked their workmanship. Gutters were installed. I would say a B+. No issue at all.”

Review by
02/16/2017

“They put a roof on my house two years ago. They did gutters while they were doing that. I just like the product. I'd give them an A+.”

Review by
02/16/2017

“They were doing roof replacement. They did some gutter work for me. The job was done on time and as quoted. A+ is good.”

Review by
02/16/2017

“I absolutely loved my roof and it was beautiful.”

Review by
02/16/2017

“They're great. It was roofing. Excellent. I would recommend them.”

Review by
02/16/2017

“They did a metal roof for us. They did gutters while they were doing that. They were fantastic. They did it in a timely fashion. They did everything, soup to nuts. The work is pristine. They actually had an issue with one of the sockets coming down, and it was while one of their guys was up there, and they replaced the whole thing. They just did an all-around awesome job. It looks fantastic. We're really happy with them. I'd give them an A+.”

Review by
02/16/2017

“They replaced a roof that we had had them put on two years prior because a tree fell and hit it, and then they also did interior work where the inside had cracked, to repair that and two interior bedrooms. They did replace the gutters with the roof work. They worked very well with our insurance company on our claim. I think they get an A+. I would definitely recommend them.”

Review by
02/16/2017

“It was a couple of years ago now. They did the roof. They put a roof on my almost 100-year-old house even though there was a new roof put on maybe 4 years ago. It was done through them. They were all very nice. They cleaned up nicely. They got the work done in a timely way and there's a lot of leaves and things on my roof. I didn't interact too much with them, but they were always very polite. I guess an A.”

Review by
02/16/2017

“We've used them. The last time our drain spout fell down, they came and replaced that for cheap, so that was good. They did our roof and all that kind of stuff, which we're happy with. They didn't replace the gutters. They just took them down and put them back up. It was the next year they fell off, so they came and put them back up. They did a good job. I'd give them about an A-.”

Review by
02/16/2017

“They did my roof. They did the bathroom. They did the outside drainage. That's it. We had to go up to the roof and tell them a couple of times that they couldn't just leave a dent in the roof. I had my roof completely ripped up down to the wood and replaced, but they didn't do a good job on it. They actually left a dent in it and I had to go up and fill it in with tar and that's not the way you actually do it. I complained about it and they said they went up and did something else. We went back and forth. It wasn't really positive. On the bathroom, they did some caulking on there and it's leaking right now. They just did work. Caulking all around this house is leaking that I have to have replaced. The floor is crooked. I have to have that replaced. The little items they put on the walls, the little decor paper, the things like that- they're coming off the walls because they weren't put on properly. There's so many things wrong as far as the plumbing work underneath the floor. I'm going to have to eventually take the floor up and have it straightened and have the plumbing redone. On top of all that, when they did the patching underneath the floor they didn't patch it the same way it was before they left it, so I had to go back and pay to have someone fix the floor to look like the rest of the ceiling. To fix the ceiling to look like the rest of the floor and that was just the bathroom. On the flashing and the drainage for the outside, I had to go out and buy more wood myself.”

Review by
02/16/2017

“In most cases, it was positive. They did a metal roof. Overall, they did a pretty decent job. They did gutters with it. I would say a B+. Most of my issues were with the sales guy. I wasn't given misinformation, but I wasn't given enough info, meaning I wasn't aware how much is involved in the installation of our metal roof, so we went into bad weather and I was on and off. So, in other words, had I been informed of that, I would have waited until maybe the spring or something like that. The rest of the team actually came through and did a good job after that.”

Review by
02/16/2017

“I believe Global did our roof. The roof looks beautiful. I believe they did gutters with that. They were great to deal with. The result was beautiful. It was a positive experience. I'd say A+.”

Review by
02/16/2017

“It could have been roofing. We had a number of things done. Might have been gutters, too. I was in and out of the house. Because I was not present for more than 70 percent of the project, I would grade it as an A. From what I remember they made very little mess and cleaned up behind themselves. I would recommend them highly.”

Review by
02/16/2017

“We had two big projects done at the house. We had a roof installed. I don't really know about gutters. I can't say that I had much interaction with them. My husband did all that. I'd give them an A. We've already recommended them to other people.”

Review by
02/16/2017

“They did some work for us a few years back. They were great. They redid our roof after whatever hurricane it was came through. Did not include gutters. They were great. They were on time. They finished it on schedule. The workers were excellent. They did a top-notch job. I'd give them an A.”

Review by
01/23/2017

“They were doing the roof. They were just genuine and not like a bunch of fake salesmen. I'm going give them a B because we found after they left that they didn't sweep the attic, and the attic was covered in dust and nails, so in that way, they didn't cover and put down tarps. That was a big nightmare for us to clean up after. They didn't do the attic properly.”

Review by
01/23/2017

“It's a good company. I think they're very good. I had a good experience. They put in a new roof. I just thought they were good. I would give them an A+. I thought they were excellent. I really do.”

Review by
01/23/2017

“They did the roof on my house. It was very positive. Number one, they were very professional. Number two, they keep their word. Number three, they stopped the work in time when they promised. For this period of time I can tell the quality of work is excellent. I'd give them an A+. The customer service representative was very good because they select very, very good representatives.”

Review by
01/23/2017

“It took a little time, but I did have a positive experience. Just the roof. I believe they did a very good job. I'd give them an A. It's only one year into the new roof.”

Review by
01/23/2017

“It was a roofing job and siding. Everything was good, so that's fine. I'd give them an A+.”

Review by
01/23/2017

“They replaced our roof. They were very good. Very responsive. I would give them an A.”

Review by
01/10/2017

“It was a roofing job. New roof. They were fine. Did a good job. I'd give them an A.”

Review by
01/10/2017

“They did a metal roof and solar. I'd give them an A. I have recommended them twice.”

Review by
01/10/2017

“They did a roof. I would give them an A. They're a little expensive.”

Review by
01/10/2017

“They did a roof. They were good. They did a very professional job.”

Review by
01/10/2017

“It was a big roofing job to me. Let's say I wasn't happy with the results. I'd give them a C.”

Review by
01/10/2017

“I believe they did our roof. I'd give them an A. I was very happy with them. I'd recommend them.”

Review by
01/10/2017

“They did a chimney as well. We had water damage, and they repaired it. I'd give them an A+ I guess.”

Review by
01/10/2017

“It was good. They did a roof and gutters for me, and it was wonderful. They did a great job. I'd give them an A+.”

Review by
01/10/2017

“It was a while ago. They did a metal roof for us. They did great work for us. The job was done perfectly. I'd give them an A+. Everything was fine. Excellent.”

Review by
01/10/2017

“It was just a roofing job. The supplies that they used were not standard, so I received a product that not too many people have out there. I would say an A-.”

Review by
01/10/2017

“They replaced the roof. I'd give them a B. They were very good.”

Review by
01/10/2017

“They just replaced the roof. I'll give them an A+.”

Review by
01/10/2017

“They put on a new roof. I'd give them an A.”

Review by
01/10/2017

“They replaced the roof. I'd give them a B.”

Review by
01/10/2017

“Just roofing. I'd say an A.”

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