Rutter Roofing
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Rutter Roofing has received 4.7 out of 5 stars based on 218 customer surveys.
5
175
4
34
3
4
2
5
1
0
4th year as a Best Pick Call
"Rutter Roofing's goals are driven toward hard work, accountability, and second-to-none customer service. We don't take shortcuts, and we won't stop until the customer is completely satisfied."

Cory Rutter | Owner
Company Information
Services Offered
Rutter Roofing installs residential and commercial slope and flat roofs in a variety of materials, including asphalt shingles, slate, metal, tile, and copper. In addition to performing roof inspections and offering 24/7 emergency maintenance services, the company replaces gutters, siding, windows, and doors.
Warranty
Rutter Roofing offers a variety of warranties depending on the product and service.
Company History
Cory Rutter has 22 years of experience in the home improvement industry, and he founded the local company in 2010.
Distinctions
The company is a CertainTeed SELECT ShingleMaster, was named the 2014 Best Roofer by Main Line Media News, and was a 2013 Philadelphia 100 award winner. Rutter Roofing is also a member of the National Association of the Remodeling Industry, the National Roofing Contractors Association, and the Main Line and TriCounty Area Chambers of Commerce.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
345 Lancaster Avenue
Malvern, PA 19355
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
PA059697

Compiled Score:

Rutter Roofing has received 4.7 out of 5 stars based on 218 customer surveys.
5
175
4
34
3
4
2
5
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/26/2018

“I was impressed with their clean up. They did a good job.”

Review by
06/26/2018

“They met my expectations in their responsiveness, professionalism, and how fast they got it done. It wasn't cheap, but it was worth it.”

Review by
06/26/2018

“The quality for the workmanship was exceptional! It was very well done and they knew what they were doing.”

Review by
06/25/2018

“replaced shingles missing due to wind”

Review by
06/25/2018

“Quality of workmanship and follow-through.”

Review by
06/22/2018

“They were timely and responsive. I would like for them to contact me to get more work done.”

Review by
06/21/2018

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Review by
06/19/2018

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06/18/2018

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06/18/2018

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06/18/2018

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Review by
06/17/2018

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Review by
06/16/2018

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Review by
06/15/2018

“We have just used Rutter for 2 different homes in past 3 years. We were extremely satisfied from start to finish and recommend them often. The guys that were here on-site did a great job. Proposal process was easy and Cory was flexible to the timing that worked for our needs. People have commented how great the roof looks too! Very fair pricing!”

Review by
06/15/2018

“They exceeded my expectations with the overall appearance of everything. We get lots of compliments.”

Review by
06/15/2018

“I am satisfied with the overall work.”

Review by
06/13/2018

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Review by
06/13/2018

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Review by
06/13/2018

“Brian was very helpful and front office staff very accommodating.”

Review by
06/13/2018

“On time, did the job, left without signs they were there. Also flexible as the nature of the job revealed itself.”

Review by
10/25/2017

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Review by
10/22/2017

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10/22/2017

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Review by
10/21/2017

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Review by
10/21/2017

“A great experience all around. Literally the only negative we had was that they were forced to start one day later than planned due to a worker's family emergency. But this was communicated to us quickly and was no real problem so all was well.”

Review by
10/21/2017

“I highly recommend Rutter Roofing. Some shingles had lifted up from a storm, and the tech came right on time and did a great job.”

Review by
10/20/2017

“The men did a very nice clean job. Worked constantly.”

Review by
10/19/2017

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10/19/2017

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Review by
10/18/2017

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Review by
10/18/2017

“We did a roof tear-off and complete replacement, and Rutter Roofing was excellent. They took care of our house, answered any questions, and took pride in their work—A+.”

Review by
10/17/2017

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10/17/2017

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Review by
10/16/2017

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10/16/2017

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10/16/2017

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10/16/2017

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10/16/2017

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10/16/2017

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Review by
10/16/2017

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Review by
10/16/2017

“From beginning to end, the entire process was professional and extremely competent. The site managers were friendly and quick to respond to any concerns—A+.”

Review by
10/16/2017

“Rutter Roofing replaced the roof on my tiki bar (a 12' by 12' permanent structure on my patio. The original roofing was a thatch material that had deteriorated badly. Rutter removed the old thatch and replaced it with cedar shakes. It looks fantastic. The entire process was a pleasant one. Cory is great to work with and the roofing installers do great, quality work. Highly recommended.”

Review by
10/16/2017

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Review by
10/16/2017

“After the estimate and sending them a deposit to do the job it took them months and multiple phone calls and finally an email to the owner to finally get them to come out. I was going to cancel the job, but unfortunately, I did not. They were to fix a metal roof. All they did was paint some coating on it with little to no prep. When I looked at the roof about 8-9 months later what they put on was coming off and it has done nothing. I called them to come back out to fix the job. All I got was attitude on the phone and no one ever came to fix the roof or call/contact us to let us know what was going on. I called another roofing company to fix the problem. Rutter is a waste of time and money in my experience.”

Review by
10/16/2017

“Came out and did not fix roof problem and lack of communication. Had to hire a reputable company to replace our roof.”

Review by
10/02/2016

“Highly professional—very reliable and did an excellent job.”

Review by
10/02/2016

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10/02/2016

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Review by
09/30/2016

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09/29/2016

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09/29/2016

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09/27/2016

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09/26/2016

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09/26/2016

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09/26/2016

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09/26/2016

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Review by
09/26/2016

“They did an emergency patch up job on my roof. It was done quickly and well.”

Review by
09/26/2016

“Fast and thorough service. Very professional. Very satisfied overall.”

Review by
09/26/2016

“They were on time, professional and did a large job in a timely manner. Due to the age of the house there was an ongoing issue unrelated to the work that was done. They were responsive and we eventually resolved the issue to everyone's satisfaction.”

Review by
09/25/2016

“Rutter roofing has done 3 roof jobs for me and my son in the past year. In the main, we are satisfied with their work. We had a minor issue with the excellent customer service of the main office and the less than excellent customer service of the actual men on the job site. We were pressured for payment at the work site before the job was completed. Given our previous history with Rutter Roofing, there should have been no doubt that payment in full would have been made promptly upon completion of the work. Payment should be handled through the main office. But, let me stress that the work was very well done and I will call Rutter Roofing for roofing work again.”

Review by
09/25/2016

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Review by
09/25/2016

“Bunch of wise guys and complainers who thought they were better then what they were doing.”

Review by
09/24/2016

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Review by
09/23/2016

“It is rare that responded to a survey with 1 but their service, attention and solution provided have yielded results.”

Review by
09/23/2016

“We worked with Horace and he was extremely knowledgeable and very responsive to my regular inquiries and questions. They provided an emergency service to stop a leak. They worked with our insurance company to help ensure we got the most coverage as possible. I'll definitely work with Rutter Roofing again.”

Review by
09/23/2016

“Rutter Roofing came out and did an outstanding job on my roof for absolutely free!! I am a single mother of two, working four jobs and I was in a dire situation and they stepped up to the plate and hit a homerun for me. They had no clue who I was and yet they did this for me. Their workers were amazing. Their work is amazing! Kindest people on earth. Highly highly recommend!”

Review by
09/23/2016

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Review by
09/23/2016

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Review by
09/21/2016

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Review by
09/21/2016

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Review by
09/21/2016

“Brian Henderson knew how to remediate leak problems created by the previous work of other contractors. His professionalism is greatly appreciated.”

Review by
09/21/2016

“The work Rutter Roofing did was fantastic and they gave us a great price. However, customer service was terrible. After the roofers left damage to our house and surrounding property, we called the project manager to inquire about the damage 5-6 hours after the crew left. He did a lot of mansplaining and said things along the lines of, ‘Well, this is your first house so you don't understand. You didn't give me enough time to call you about these issues (conveniently - as if we weren't supposed to go outside and look at the job that was done?)’ Then he came over to assess the damage he hadn't seen and continued to tell me that it was normal for a roofer to scratch siding, rip down rose bushes and break pieces of fencing. Sadly, I was talked to as if I didn't understand roofing. The conversation can best be described as mansplaining and misogynistic at best. The project manager left angrily and said he would call with someone that would come fix the damage. Except he never called. A week later I called him back and he said he would send someone out. Twice. Who never came. Finally, a spritely and super nice college fellow came (2 hours late) and said he'd be back with a cleaner he needed to clean the siding. He never came back. My calls starting being ignored by the project manager so I called the owner. The owner came out, saw the damage and apologized. It was appreciated to finally talk to someone who assumed that somehow my being upset was my fault instead of a reaction to the damage to my brand new home. The owner said he would send someone out to clean up the job. And they never came. No phone call, nothing. You have a great product and it seems like a great sales pitch but the follow-through for Rutter Roofing is TERRIBLE. I was talked at instead of to. Not only that, but your good customer service was used as a vehicle to make my husband and I feel bad about the job that was done. Comments such as, ‘Well, we got you in right away so you should be happy we could even accommodate you.’ Great, thanks for accommodating us - that still doesn't justify damaging and ditching a house before the job was complete. I'm a business owner too and I understand that mistakes happen. What matters as a company is how you deal with them and make them right. We weren't unreasonable but I was made to feel that I a) Didn't understand roofing (presumably because I'm a woman?) b) was a nuisance asking for my house to be fixed and for plants to be replaced and c) that I should be grateful that they worked on our roof. As if I was the seller and they were the customer. NEVER AGAIN.”

Review by
09/20/2016

“Every individual who I encountered was respectful, knowledgeable, and competent. The quality of work was great, but I was even more impressed with the level of cleanliness completed by the workers. They made sure to tarp everything off, move outdoor furniture back and forth, and picked up the nails and screws with the magnetic broom. They were always clear about the condition of the roof and if any additional work was required. I was extremely happy with the level of communication and respect I received from this company.”

Review by
09/20/2016

“It was a joy to work with the team at Rutter Roofing from start to finish. The complicated roof was done to the highest standard. The team also did a project for me quite far away and it made all the difference- that house sold within two weeks of completing the work. Superior service, products, timing. What more can one ask of any company?”

Review by
09/20/2016

“Outstanding quality. Quick and thorough. Easy to talk to staff and a beautiful roof!”

Review by
09/20/2016

“Rutter Roofing replaced a roof for me this year. The team was quick and efficient, and performed quality work!”

Review by
09/20/2016

“Everyone was extremely professional and respectful of my time and requests.”

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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Review by
09/20/2016

“Service came almost two full months after a deposit was put down, but took several emails — including prompting by partner companies — to get any response as to when service would be provided.”

Review by
09/20/2016

“The 2 skylights installed during my roof replacement were not installed properly. Half of the screws were missing and the one installed on the skylights were mismatched and not the one provided by the skylight manufacturer. When I emailed to complain, the sales person never got back to me. I had to email the owner of the company directly to get a response. Then it took the sales person weeks to come to my house to look at the skylights. Then when he finally came over, he said that it was not a big deal that the screws were missing. Once he finally agreed to come install the missing screws, it took another 2 to 3 weeks to have somebody coming and do it. I have also asked multiple time for the manufacturer warranty, I have not received it to date. (The job was completed in February, we are now in September.). Bottom line, I will never work with them again.”

Review by
09/20/2016

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Review by
07/21/2015

“They're super responsive and very informative with everything—they broke down what was going to happen when, how, and why—so we didn't have to guess and weren't left in the dark or anything. Every time we called, they answered the phone or we got a call back. They sent somebody out the next day if something was not right. They replaced a roof. We found them through a recommendation through someone in our community. I'd say they get an A+.”

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