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“Your prices are very high, which makes it a challenge with referring your agency to other people. The work is great but pricey.”
“Each person I met with or had interactions with was professional and informative. Work was done on a timely basis and windows look great.”
“I liked the knowledge from your employees. They pay attention to detail”
“The job is still not completed to my satisfaction so I could not in good conscience recommend the company to a friend or relative. I have a window install scheduled for tomorrow that I would have liked to cancel because of all the frustration associated with the siding job, but I was told I cannot.”
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“They were very clean, and very professional. They left just a little mess with the dust, but you can't help that when you put new windows in.”
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“The Workmanship of the Laborers!!!”
“They did an excellent job. They were very professional, and they cleaned up after themselves.”
“I have already recommended Power Home Remodeling to a friend and family member.”
“I just had Windows put in a different condo and the company I used did a horrible job!!! I was very hesitant to do my next condo Windows. However, starting with Jared and Amanda, who were absolutely wonderful and explaining everything and Charlie and his crew did a marvelous job cleaned up better than I ever expected so now I’m getting my other windows done by them also”
“The windows are great, and the installation team was nice.”
“The installers did a great job. There definitely could be better communication between departments.”
“It is difficult to find a company that provides good old fashioned service like this but they did a fantastic job. We are very happy with our new windows and would definitely recommend them to our family and friends.”
“I think that Power Home Remodeling is very thorough, they follow through on what they say, and the work is excellent.”
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“After they leave, you have no way of contacting them at all. I am trying to get in touch with someone from there. I sat on hold for an hour and a half yesterday. I have questions, I need answers too. I have requested statements, and no one will speak to me. The one person that I have spoken to says they can't help me. Once they leave, they are gone, and it's like they dont care about you anymore.”
“Still waiting to have the project's finishing details to be completed”
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“Sales team was awesome. Explained everything in detail.”
“They put in windows for me over six months ago. They left the screws out of the shutters. The wind blew two shutters off and they won't do anything about that. They put the roof on and knocked my kitchen light out. No one has done anything about that so far.”
“They were amazing from top to bottom. They were the most expensive quote that we got so I don't know that it would fit everyone's budget to go with them.”
“He was on rime and fix the pike very well(no more leaks). However he was able to do the heating pike. I need to speak to someone at CHOICE.”
“They were very efficient in response to the customer. I get them as soon as I call. They are very prompt and every easy toe work with.”
“Mostly, they were very good with their attention to detail. There were just a few things that were off. Since it was my first time getting a roof done, I thought there would be someone come by to check the roof. The first time there were some nails lying around. The second time, the back porch light didn't work because they installed it incorrectly. They were respectful and did good work. When they needed to explain something, they explained it in a way I could understand.”
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“Very Likely”
“The quality is good, but the logistics were not as well as it should be.”
“The guys were great but English proficiency was not their strong suit. I was told by the salesman that they would “ show me how to install and uninstall the window air conditioners. When time came for the a/c to go back into windows one didn’t fit anymore and the other was drilled into the sash and I was told that that window would no longer be covered under any warranty!! They also broke a bracket for the shades in the larger room and just left it on my computer printer and didn’t attempt to repair it! They also dropped caulk or something on a very old Persian carpet in my bedroom. They also left a full tool belt! And called me to pick it up and I said they could have it when they came back to fix the shade bracket! Haven’t seen them yet…. T”
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“Everything with my initial project went quickly as far as scheduling and installing. Everyone treated me with professionalism and respect. All of my questions were answered thoroughly along the way.”
“The original date was changed. This was done two days before the expected installment. Which was a little inconveniencing for us. Also, the timeframe within the time they would come was also a little delayed. Both things could prevent inconvenience for the consumer if more attention was given to being prompting on time”
“Very professional. I'm one happy customer. There was a slight problem with the original window plan. Power worked on it and resolved it very quickly.”
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“Very professional a large crew work is done, professionally and fast”
“Workers are very concerned and courteous very good job”
“I like the work that they did on my home with the windows. They were very efficient, showed up on time, did the work they were supposed to do, and cleaned up after themselves afterward.”
“Customer satisfaction is their main focus.”
“Every single window that we had installed had multiple installation issues (too tightly shimmed, not plum, bad caulking, wrong screws, poorly installed int vinyl trim, chunks of surrounding drywall removed during process, incorrectly installed ext vinyl trim that prevented screen installation, irreparable damage to marble window sill, etc.) and/or issues with the window itself, namely, over spray. The installation team did not do a final walk through with us, which is not unsurprising given that they were doing drugs in our driveway, telling us about all their many felony convictions, and urinating in our bathroom without closing the door. I realize this sounds hyperbolic. I promise, it's not. Therefore, we had to schedule the quality inspection separately to get someone to look at the issues. That person, an installation manager, said we had to sign off on the work, saying it was completed to our satisfaction, before any action could be taken to rectify the issues. We did so, despite having misgivings and clearly voicing that we were unsatisfied with the work and did not consider the installation process to be complete. Before any installation issues were fixed, we started getting calls from the financing company, requesting payment. It was clear Power Home had not apprised them of the situation. We did so, and they worked on their end to communicate with Power Home our dissatisfaction. This required a lot of back and forth and time spent communicating with both companies. Finally, a month later, we got a phone call late in the evening from Power Home. The installation crew that was supposed to be coming first thing tomorrow morning can't come because not all the replacement window frames are ready. We can understand that parts can get delayed, but at that point, we had already spent time to prepare our house for the installation team, and it was too late for my husband to cancel his request to be off work for the day. How hard would it have been to give us a bit more notice that 12hrs? Now it's nearly 2 months since our initial installation date and our windows are still not installed properly, we've wasted time and energy and have had actual damage done to our house that the company refuses to address, and Power Home acts as though we have no cause to be unsatisfied with our experience with them.”
“The men arrived on time.Actually they were alittle early which was fine. They laid down plastic everywhere they walked, so that no materials fell outside of the area. When done, they cleaned up the area, so that no debris was left.”
“I am satisfied with the windows. They look good and they work good.”
“The work was wonderfully done!”
“Most professional company I have ever dealt with”
“The crews were very respectful of our property and were great at cleaning up.”
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“Three separate individuals showed up before the installation to provide me with a quote. I expressed what I wanted and needed, but I didn't receive any of it without having to call the office half a dozen times to get what I wanted. I do not know what the issue was, but if I had not sat over their shoulder and babysat them, it would not have happened.”
“They were good, I liked them and everything about the company.”
“Cell phone calls are considered "spam" by the phone co. Landline calls are monitored by NOMOROBO. Maybe you are being too aggressive with calls.”
“Getting our new siding and gutters was very easy, quick and reasonably priced. From the Customer Development person who came to our door, to the sales folks to the Proj Mgr to the installers, everything was a terrific, no pressure experience.”
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“Good communication. Followed through on all commitments. Available to answer questions.”
“We liked the way the salesman explained everything in great detail, the quality of the windows and the perfect installation”
“yes i would recommend power home remodeling to friends and also family members.”
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“Gutters to high in the front and gutter leaking”
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“Likely to recommend to people I know.”
“Very fast 1 day instead”
“For the most part, I like and love the windows. Everything up until the installation was excellent. I'm not crying over spilled milk; it got fixed, but I felt like the guys did not get the installation down pat. This should be something they do on a normal basis. I was a bit disappointed with the level of attentiveness. I feel that what they do is repetitive, so I don't see how this happened. I know windows can be different, but it's the exact mechanism in a different frame. It was not the frame, but the window that was the problem. I would still recommend Power; they are good, and I like the windows. However, they worked too fast and had to come back out. People don't want you coming back out. I will still tell people I got good windows, but they had to come back out.”
“I absolutely would recommend Powers Home Remodeling to my friends”
“They are very efficient.”
“One star is too many! No wonder there are so many poor reviews online. The PII said he would be at my house for the installation -he was not! The crew that came on my initial installation was incompetent and destructive to my property. They installed windows improperly and in frames that were clearly rotted. I had to demand a new crew. I was promised the “best” installation manager Brian. No show! Crew didn’t speak or understand English. But this crew did a great job and clearly knew the job. The first installation was ‘inspected’ by a district manager (?) after setting up a new installation date he tried to hard sell replacing all my windows! With the shoddy job he inspected fresh in my mind-and I didn’t know then what I do now-I simply couldn’t imagine going through again. HARD NO.”
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“Your team are extremely good 💯”
“The crew that did my windows were efficient and didn't slow down. They were extremely professional and did clean up the areas they worked.”
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“The service, follow through and follow through was truly appreciated”
