Catalfano Brothers
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Catalfano Brothers has received 4.8 out of 5 stars based on 114 customer surveys.
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3rd year as a Best Pick Call
"At Catalfano Brothers, we are dedicated to ensuring each customer is satisfied with the job we have done. We specialize in both residential and commercial roofing and exterior remodeling and can handle any job you have. We set high standards for ourselves and use only the highest-quality products for your job."

Charlie Catalfano | Owner
Company Information
Services Offered
Catalfano Brothers is an exterior remodeling company that specializes in roof replacement and repair in addition to siding, windows, doors, and gutters for residential and commercial customers.
Warranty
The company offers 50-year full manufacturers' warranties on installations.
Company History
Catalfano Brothers has been serving the Philadelphia area since 2003.
Distinctions
The company is an Owens Corning Platinum Preferred Contractor and a CertainTeed ShingleMaster. Additionally, Catalfano Brothers earned a spot on the 2016 Philadelphia 100 list of fastest-growing, privately owned companies.
Additional Information
Catalfano Brothers offers various styles of roofing systems, including asphalt shingles, cedar shakes, slate, tile, and metal.
Licenses
PA055302
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Catalfano Brothers has received 4.8 out of 5 stars based on 114 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/18/2017

“I think they did a great job, but there are definitely areas that need to be addressed— things like putting their potty on my lawn, and using their equipment to go across my lawn, and destroying some of my flowers—things like that, that they did. There were some things I didn't really appreciate with them, but on a whole, I think the job was really well done. But aesthetically, there are things that they probably need to get owner's permission where they putting, like, their potty, and need to not go across the property with those big heavy equipment that destroy landscaping—things like that. I'd give them a B. I really didn't do much interaction with them. They seemed to be—they had a job, and they finished it; they were very slow. It took them a long time; I don't know if it's just their thoroughness or what—or they had other jobs going. They were really slow. It took a much longer time than I thought it should. It took them about three weeks. I would not recommend this company.”

Review by
10/18/2017

“Initial experience was—I would say initially, it was great—but we asked for certain things to be repaired, and it took some time for them to figure out—but they came out and fixed it. They finished it but it took them a little time to figure it out. The roof, they patched it up and put some rubber cement down—they patched it up and did a pretty good job with that on the roof. But then on the sides by the gutter, there was a leak in the gutter, but it turned out that we had plywood that was damaged, and we got a new roof later on—not from them. We thought it was from the gutter, but it was actually from the gutter. They tried to fix it, and it didn't really work out. That's OK because we figured out what it was. Wasn't really their fault. I would say a B.”

Review by
10/18/2017

“Catalfano had to come out two or three times to fix it, certain sections. Also, I feel like every time, whenever I call to have work done, the follow up procedure is not good enough. The roofing looks pretty good, but of course there is some stuff that they have to come out and fix, and it was perfect. The only part I didn't like was when I called somebody, and then they never got back to me. They don't follow up on the stuff that they did. They had good work, but I would grade them a B. I have to call them a few times; I don't think it was good customer service. I didn't actually see them, so I think they were pretty good.”

Review by
10/18/2017

“They were fast on communication, especially to emails; because of my workplace, I do everything online pretty much. They were fast; they did it in one day instead of two days. It was my first time doing a roof, so I don't have a point of comparison. But I think from those points, I would recommend them to somebody else. They had decent price compared to other ones. I'd give them an A.”

Review by
10/18/2017

“I had some re-roofing. I have several companies who do roof for me. The one who did it in January did OK; they did a good job. I have another company, I think it was that we got information from the newspaper I get daily. I would call them, they’d come and repair, but it was no good. The one who did January was OK. I'd give them an A. They did OK. Very likely to recommend them.”

Review by
10/18/2017

“They did a very good job. They did a good job, and they used the materials they said they would use. They stopped the leak; it looks fine, and everything is great. I can't ask for anything more. It was a section of the roof that had to be replaced, not the whole roof—it isn't the main roof, it's a secondary roof and I'm very satisfied with it. A+, it's the best.”

Review by
10/18/2017

“They did good work. I guess nothing that really stood out. They were nice enough people. They did the work, they did it when they said they were going to do it, in the time frame they were going to do it, for the price they were going to do it—they stuck by their word. I guess I'd give them an A.”

Review by
10/18/2017

“They gave us some estimates in the past. We haven't done the work yet; we're probably going to do it this year. They did do one thing, and it was fine; it was a very minor thing. They just put a patch on the garage roof for us temporarily. They also did the house next door, which we really liked. It's an A.”

Review by
10/18/2017

“We had a good experience with Catalfano; they just did good work, that's all. They worked on my roof. They did a great job; I have nothing but good things to say about them. Definitely better than they found it. I would grade them an A. Their customer service was good.”

Review by
10/18/2017

“The customer service was good. The guy that came out was very knowledgeable. He knew what he was doing. He took care of the problem. It was great. I would definitely recommend them. I'd give them an A+. I would highly recommend Catalfano.”

Review by
10/18/2017

“They did a good job. I can't remember—I'm trying to remember what part of the roof they did. I would grade them an A. I think they were good. They were on time, and they picked up after themselves.”

Review by
10/18/2017

“We called them; they did the job. Took longer than we expected to get it done, but they did get it done, and it was OK. They put on some snow guards on the roof. I'd give them a B.”

Review by
10/18/2017

“Catalfano Brothers re-roofed my house. They were attentive to detail, fulfilled obligations, and delivered a very nice product. I would give them an A+.”

Review by
10/18/2017

“They were on time, and the price was right. They replaced my roof. I'd give Catalfano an A.”

Review by
10/18/2017

“They just did a patch for us real quick. I would grade them an A+.”

Review by
10/05/2016

“The  quality of work and attention to detail is excellent. They deserve an A.”

Review by
10/05/2016

“My  experience with them was excellent. They did roofing work for me. They were professional. I’d give them an A for my experience with them.”

Review by
10/05/2016

“They  did a great job. I had a leak and they fixed it. They were courteous. They were good. Overall, they would get an A+ grade.”

Review by
10/05/2016

“Nothing stood out in my experience with them, but it looks good, that’s all. I’d give them an A for my overall experience.”

Review by
10/05/2016

“They did the gutters. I had no complaints. It’s not leaking anymore, so the work is good. I’d give them an A.”

Review by
10/05/2016

“The guy seemed honest and reliable. I’d rate them an A for my overall experience with them.”

Review by
10/05/2016

“They were fine. They did a repair on our siding. I liked everything about them. I’d give them an A grade for the overall experience I have with them.”

Review by
10/05/2016

“They came out when they said they were coming out and they did what they were supposed to do. I was satisfied with them. They deserve an A grade.”

Review by
10/05/2016

“They were fine. Everything worked out great. We had some issues and they came back and redid whatever we asked them. They were very good. I’d give them an A overall for my experience.”

Review by
10/05/2016

“They replaced the whole roof. They did it the right way, because it was done very poorly the first time. They were really cool and on time. They did a good job. They were A+ on everything.”

Review by
10/05/2016

“They did our roof. Everything was done in a timely manner and professionally. There was no problem. They cleaned everything up. Everything was great. Overall, they would get an A from me.”

Review by
10/05/2016

“They were on time and a lot of contractors don’t return your phone calls, but they did. They showed up when they said they would, gave me a clear written estimate, and an accurate scheduling of the work. Overall, I’d definitely give them an A grade.”

Review by
10/05/2016

“They  were really good. I liked everything. The person I called to schedule for them to come out was wonderful. They came out and were prompt. They took the time to do the work. They're an A+ company.”

Review by
10/05/2016

“They were pretty much on time, which makes a big difference to me. That was really good and I haven’t had any problems. Everything was fine. So far, I’d give them an A grade for my overall experience.”

Review by
10/05/2016

“We had the two gable vents repaired. They were cracked. I used them in the past. I’d give them a B for my overall experience with them. They said they were going to come on a certain day, but they didn’t and I didn’t hear from them. It required me to call several times and they supposedly had me on the calendar, but there was a misunderstanding.”

Review by
10/05/2016

“I would say 95 percent was positive. There were a couple of things they had to come back for, but it was not a big deal. The guy that came out, the estimator, was very friendly and right on point in terms of things that needed to be done. Overall, I’d give them an A. The few things they had to come back for were very minor. There was a little bit of a mess up in the attic.”

Review by
10/05/2016

“It was a negative experience but they didn’t end up billing me for the second half of the payment so my experience was neutral. Their quality of work was bad. They had to come back three times and fix it, and it still wasn’t right when they left. They installed a cricket for my chimney, on my roof behind the chimney, which was fine. That was good. Then the flashing around the chimney was aluminum and they wanted me to replace it with copper and it was really high. He said they were going to lower it and make it look nice and it looks worse now than before they started. It just looks like a child put it up there. I had the owner come out, one of the partners, Chuck, and I had Mark come out. They looked at it and he agreed the first go round that the quality was pretty poor for the way that it looked. He said they would come back out and fix it and he sent the same crew that screwed it up the first time. What is the definition of insanity? According to him they did the best they could do. He said he could tell by my face I really wasn’t happy about it and I said honestly, I was not. I told him I wanted to give the little guy a chance and not go with one of the big roofing companies. It is what it is. I did not submit the second payment and it’s been a month and they haven’t requested it. The woman in the office is super nice. Everybody’s nice. It’s not like anybody has an attitude. The customer service is awesome but the quality of work is not good. I’d have to give them a C for my overall experience. It was just a bad thing. When they did the copper, they put on the copper fasteners and they left them in my driveway and thank God I went out to look when they left. They never told me they were leaving. They just packed the stuff up and left. I work at home so I’m here all the time and I work in the living room which is right next to the chimney. They show up with a boom box and I said that was not going to fly but when they pulled out I walked out to driveway and there were nails in my driveway. I could have put out to go anywhere and had four flat tires. I told them about it because Mark or maybe Charlie had come the next day. I had cleaned everything up and put in on the porch. I picked up the nails, pieces of copper, and there were cigarette butts everywhere. That was just wrong. Unless I really hate somebody I might refer them to this company.”

Review by
10/05/2016

“They  did the flashing on the roof and they were excellent. We had a piece of the roof that was hanging off. It was flying in the breeze and it could have blown off at any minute and truly hurt somebody. It was really bad. When they guy came out to look at it, he couldn’t do anything that day, but he did get up on the ladder and take off the piece that was flying around. He took that off and came back later and fixed the whole thing. It was fantastic. I have nothing but A’s. I don’t know what could possibly be said, price, efficiency, timeliness, being on time, doing the work, was perfect. We’re going to call them back when we need the roof work done.”

Review by
02/24/2016

“I had them install a roof around two years ago. It was a good experience. I liked the company because the owner is hands-on. He was always timely in returning phone calls and said that if there were any issues, which there weren't, he was always there to respond. They did the work in a timely fashion. I would give them the highest grade—an A.”

Review by
02/24/2016

“It was fine. They did the job quick and they were clean. They put a roof on the house. They did gutter work as well. The customer service was fine. I'd tell friends they were good. I'd give them an A.”

Review by
02/24/2016

“I have a rental property that I had them put a roof on. They were on time and did a good job. I was there the whole time they did it, so I know what they did, and there were no problems. That was the first time I'd used them. I never had to call them back for any issues. What they did for me was an A+ job.”

Review by
02/24/2016

“They were very good. They do nice work, and they're very reasonable. They reroofed my house. This was the first time I'd used the company. I heard about them from someone else. The customer service was very good. I never had to call them back for any issues, and I would highly recommend them. I'd give them an A+.”

Review by
02/24/2016

“They showed up. They were very responsive and they were referred by one of our customers so they were very good. They did roofing for me. I would give them an A.”

Review by
02/24/2016

“They were very nice people. They did roofing for me. An A grade is fine for them.”

Review by
02/24/2016

“Reasonably priced and just very honest. In fact they're doing more work for me next week. They've done roofing work and some spackling.”

Review by
02/24/2016

“They were quick. They did a new roof for me. It was just a referral. I would give them an A.”

Review by
02/22/2016

“They did my roof and my gutters. I believe I got them from the realtors. I'd give them an A.”

Review by
02/22/2016

“They put a gutter up for me, and they did a roof too. I'd give them an A+.”

Review by
02/22/2016

“The work was excellent with no complaints from me. They were pretty good.”

Review by
02/22/2016

“They did a great job. I’d give them all high marks. They did roofing.”

Review by
02/22/2016

“They did roofing work for me. They were within—they arrived on time, did the work, and left on time. I'd give them an A.”

Review by
02/22/2016

“I thought they were great. They put on a roof for me. A friend of mine who had work done recommended them. I'd give them an A+.”

Review by
02/22/2016

“They put on a new roof for me. Their customer service stood out. They were very responsive. I'd give them an A.”

Review by
02/22/2016

“They did roofing and gutter work for me. I got them from word-of-mouth. My boyfriend had heard it from a previous customer of theirs. I'd grade them a B+.”

Review by
02/22/2016

“They were actually pretty good. They did a good job. They did a roof and siding for me. A friend of mine recommended them. I'd give them an A.”

Review by
02/22/2016

“They were OK. They did roofing. I'd give them an A-. The gentleman who came out didn't do the best job, but when I called, the person who did the quote—who'd worked on my roof initially—came and repaired my roof right away. They did resolve the issues, but I don't think you should have to do that.”

Review by
02/22/2016

“They did some gutters and downspouts for me, minor roofing work. Having dealt with a lot of contractors in my day, the fact that we just got a callback when we called them. Prompt response is key, and getting right back to us. I'd give them an A+.”

Review by
02/22/2016

“They did a good job—as long as they did the job on time that was good enough for me. They did the whole roof, and they also put a skylight on. I reached out to them because I needed a roof. I would definitely tell people to use them. They were there on time and out of there on time, so they did a very good job. I would give them an A.”

Review by
02/22/2016

“One thing was that they didn't finish the gutters on my detached garage. It took a little bit of extra time to get them back and do it but they did it eventually. That's my only complaint. They did the whole roof of my house and my detached garage and all of the gutters. I'd give them a B.”

Review by
02/22/2016

“They ended up doing siding for me, mostly. They did some metal roofs. It was a referral from someone else I do business with, a painter, and they are in the neighborhood. I'd give them a B. There were some responsiveness issues on getting back to me, which I just dealt with today on a different job, so I'm not going to give them an A. I think B. They could have done better.”

Review by
02/22/2016

“Everything was fine, everyone was lovely, and everything was cleaned up. It was an outside job, but I’ll only know if the work was successful when it starts raining. I don't have a picture up on the roof—I didn't get a follow-up report. I got an invoice, but I didn't get a report to say, ‘What we expected was exactly what we found.’ When the guy came out, he said, ‘This is what I see right now. Of course, if something else turns up when we actually lift up everything, there could be more work done.’ So, I actually didn't get a report back saying, ‘It is exactly what I expected it to be, and we did the work accordingly.’ That's just my suggestion for the future. I'm going to say they’re an A-. Instead of the invoice, they should say, ‘It was what we found and what we expected,’ or ‘There could have been a lot more work’—confirmation that it was what they expected. I can only really know if it really worked after it rains a couple of times. I’ll see if I have a leak and if it comes into the house. The workers were courteous and polite, 100 percent. Everyone was lovely. The other thing was that they lost me in the system. I gave an initial deposit and signed a contract, and I sent it by computer. They didn't call me. They lost me in the system, and I got profuse apologies. Then, when we finally rescheduled, it rained and snowed, and it was windy. They did lose me for quite a while. If I hadn't called, nothing would have happened. But everyone was polite and lovely in terms of manners—everyone was an A+.”

Review by
02/22/2016

“They were on time and there was a roof that had an issue with someone's roof on the other side. They just came over, went on top of the roof, didn't even annoy me at the front door, fixed it, came down and went away. The price they quoted was the price that they came up with. There wasn't anything funny going on, it was just a pleasant experience. They got in, they got out and it was done. I would recommend them. I would say they get an A.”

Review by
02/22/2016

“They did roofing work for me. They did an excellent job. The work did not get done without four or five months. We had a terrible winter that year, and no one excepts anyone to work under freezing conditions. But there were days that occurred that they could have had an opportunity to complete the work and it just dragged on for a long time. That's my complaint. But the quality of the work itself was good. I'd give them a B.”

Review by
02/22/2016

“They did a great job. I had a small roof leak. The roof wasn't on budget to be replaced quite yet because I had a retaining wall fall down with the snowstorms. I asked them to come out and look and they gave me a price on a new roof. I asked if they could patch that so it would last for a year or two and then get a new roof later and they did a very good job. I'll probably hire them to replace the entire roof in a year or two after I get done fixing other building maintenance problems. They'd get an A. I'm going to use them again to replace an entire roof.”

Review by
02/19/2016

“They did two things. They put in a new roof over a small kitchen porch, and then another time, they did repaired a roof leak in the main roof. I’d give them an A—I would definitely use them again.”

Review by
02/19/2016

“I wouldn’t have anybody else put a roof on for me. The workmanship was excellent. I needed a roof on my main house, and I had them do that. It was one of the best experiences I’ve ever had with a contractor. I would rate them as an A+.”

Review by
02/19/2016

“They did a new roof. My daughter had them do roofing and siding from them so that's how I heard about them. Overall, I would give them an A. Even factoring in price, the material and labor.”

Review by
02/19/2016

“It was very good. They did roofing work. I would give them an A+ rating. The cleanup was nice.”

Review by
02/19/2016

“They're right down the street from me. I would give them an A+. They came right over before a storm.”

Review by
02/19/2016

“Catalfano Brothers did some chimney work and roofing. I think they deserve an excellent grade. They did a good job.”

Review by
02/19/2016

“Everything was fine. They did some roofing. They get an A+.”

Review by
02/16/2016

“They were professional. I would give them an A.”

Review by
02/16/2016

“I would give Catalfano Brothers an A.”

Review by
02/16/2016

“I'd give them an A.”

Review by
02/16/2016

“It was positive.”

Review by
02/16/2016

“It was positive.”

Review by
02/16/2016

“They're fine.”

Review by
02/16/2016

“They redid the whole roof. They were on time, and they finished quick. They were an A+.”

Review by
02/16/2016

“Everything is fine. It got done, and that's it. They replaced the roof. It was a neighbor that told me about them.”

Review by
02/16/2016

“The owner was accommodating. They did a new roof. I found out about them through a referral. They get an A.”

Review by
02/16/2016

“They replaced my roof. It's good. I found out about them through one of my friends. They're a B+.”

Review by
02/16/2016

“It required a great deal of effort on my part to finish the job. They were supposed to do roofing. I would give them a D grade.”

Review by
02/16/2016

“They were timely. They had a competitive price and performed good work. They put on a roof on my house. They're an A.”

Review by
02/16/2016

“They did a fine job. They were great—just efficient. They called, and they did what they were supposed to do. I would rate them an A.”

Review by
02/16/2016

“They did roofing. It was roof replacement. They had great customer service and they were very responsive. I would give them a B+.”

Review by
02/16/2016

“They were easy to work with. They did the job well. They replaced the whole roof. I was happy with the finished product. I'd give them an A.”

Review by
02/16/2016

“It was not a major thing—they did a repair on my garage roof, and I was happy with that. I'd recommend them, and I'd give them an A grade.”

Review by
02/16/2016

“We had one concern and they addressed it very quickly so we are very positive.”

Review by
02/16/2016

“The quality of the work stood out to me. They put on a new roof and everything. They put on some new gutters as well. I would recommend them to friends and neighbors. I'd give them an A.”

Review by
02/16/2016

“They were fast and cheap. They did a roof for me. Replacing. I liked the way it looked when they were done. I'd recommend them to friends and neighbors. I'd give them an A.”

Review by
02/16/2016

“They were very friendly and attentive. They were doing roofing. Replacing. I would absolutely recommend them to friends and neighbors. I already have. I'd give them an A.”

Review by
02/16/2016

“They replaced my roof. Their pricing was very, very fair. They were fast. The only thing is that the cleanup could've been a little better. I would give them an A-.”

Review by
02/16/2016

“They seem to be responsive and trustworthy. They just did some light roof repair for me. I'd recommend them to friends or neighbors. I'd give them an A.”

Review by
02/16/2016

“They cleaned the roof, cleaned my gutters, and repaired the siding. They were prompt. I asked them to come over, and they came the next day at the right time. I would give them an A.”

Review by
02/16/2016

“They replaced a small roof and they did maintenance on my main roof. They were reasonable, they were prompt, and they seemed to do a good job with everything. I would give them an A.”

Review by
02/16/2016

“It just was an easy process. Came right out, did the work on time, on budget, and everything was great. It's a flat roof, so they put a new roof on top of it. I'd happily recommend them to friends or neighbors. I'd give them an A.”

Review by
02/16/2016

“They were replacing me roof. The price was good and they came immediately and they worked quickly and they cleaned up after themselves. I found out about them because my neighbor had used them. I would give them an A.”

Review by
02/16/2016

“That was when I lived with my ex in his house. As far as I know it was fine. I wasn't there when it happened. They replaced the whole roof. It was a row home so I have no idea how it was. I'd give them an A.”

Review by
02/16/2016

“Catalfano Brothers has been excellent. I love those guys. They did an excellent job. I got a whole roof replacement. They were working on another roof somewhere I worked at, and I had seen them up there, so I got a hold of them that way. I would give them an A.”

Review by
02/16/2016

“They were wonderful. They installed a new roof, and they were very easy to work with. I was doing everything remotely from another state, and they were wonderful to coordinate with. They're an A.”

Review by
02/16/2016

“They did a complete replacement of the roof and five skylights. Everything from start to finish was very well organized and communicated. The workmanship was outstanding, and the cleanup was extremely thorough. I would give them a solid A.”

Review by
02/16/2016

“They're roofing people. They were a very good company. They put my roof on like they were supposed to. They were clean and pretty courteous and did what was expected of them. I would give them an A.”

Review by
02/16/2016

“They were incredibly responsive. It was easy to find out what was going on and what the progress was. They were also very low-priced compared to others, but they provided the same level of service as other roofers that had charged $3,000 to $4,000 more for the job than they were charging. They did a complete roof replacement. They tore out both a flat roof and a shingle roof. They had to replace some stuff for each due to damage, and they did gutter replacement. I'd definitely recommend them—I've done that already a few times. I'd give them an A.”

Review by
02/16/2016

“It's up in the air. I called them back twice, and the leak is still there. I called them concerning that some time ago. They came out—the rain came shortly after they came, and the leak was still there. I called them back about it and nobody came back. It rained again today, and the ceiling is still wet. They really need to come back out and take care of it. I'm supposed to follow up with them or something. I don't quite remember but I think somebody told me about them. I would say a D- grade.”

Review by
02/16/2016

“They're dependable. They're trustworthy. They do what they say they're going to do and they have good customer service. They're very personable. They replaced windows and they've done a roof for me in the past. They also did posts for the front porch. I've referred them before and I would continue to. I'd give them a B. They made an error on ordering a window. They compensated me, but they typically don't do that, so this is really the first time they made an error to that degree.”

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