Overhead Door Company of Washington, DC
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Overhead Door Company of Washington, DC has received 4.8 out of 5 stars based on 118 customer surveys conducted through Our Research Partners.
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9th year as a Best Pick Call
"Overhead Door is the original manufacturer of residential garage doors and openers. For more than 45 years, Overhead Door of Washington, DC, has represented the best in craftsmanship, reliability, and customer service within the industry. We've built our business on honesty and total commitment to customer satisfaction."

Justin White | Service Manager
Company Information
Services Offered
Overhead Door Company of Washington, DC, provides garage door and garage door opener repair, sales, and installation. The company repairs broken cables, springs, and rollers and offers door section replacement. Residential emergency service is available at standard rates 24 hours a day, 7 days a week.
Warranty
All garage doors and garage door openers are backed by factory warranties that vary by product.
Company History
The company was started in 1973.
Distinctions
Overhead Door is a member of the International Door Association.
Additional Information
The company is an authorized distributor of Overhead Door Corporation products and offers an extensive line of doors, including steel, aluminum, wood, carriage-style, vinyl, and insulated garage doors, as well as automatic garage door openers in belt-, chain-, and screw-drive options.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Bowie, Hyattsville, Lanham, Laurel
Address
8641 Virginia Meadows Drive
Manassas, VA 20109
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
MHIC #32775

Compiled Score:

Overhead Door Company of Washington, DC has received 4.8 out of 5 stars based on 118 customer surveys conducted through Our Research Partners.
5
105
4
4
3
6
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/30/2021

No review comments provided

Review by
11/17/2021

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11/17/2021

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Review by
11/17/2021

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Review by
11/17/2021

“They were professional, prompt, and courteous!”

Review by
11/17/2021

“Overhead Door Company of Washington DC did a great job.”

Review by
11/17/2021

“I thought the workmanship was superior and they were very careful in taking down my garage doors in pieces. I was able to sell those on marketplace Facebook to two different people. The doors work very quietly and I have not had any issues with them at all since they were put in.”

Review by
11/17/2021

“I'm missing parts.”

Review by
11/13/2021

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11/12/2021

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11/10/2021

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11/09/2021

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11/09/2021

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Review by
11/09/2021

“Great company.”

Review by
11/06/2021

“They are very professional, punctual and work with the customer.”

Review by
11/05/2021

“I thought they did a great job! They showed up, did the work I expected them to do, and cleaned up. It was a good experience all around.”

Review by
11/05/2021

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11/05/2021

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11/04/2021

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11/02/2021

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11/02/2021

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Review by
11/02/2021

“The experience from start to finish was a good one.”

Review by
11/01/2021

“The sales and service techs were awesome to work with!”

Review by
11/01/2021

“They did a good job and were efficient, timely, professional, and courteous. I had questions about cutting in a pet door and its operation. They gave me a satisfactory answer and helped me understand why I couldn't cut it because it would invalidate the warranty. They went above and beyond what most people would have done to get the information.”

Review by
11/01/2021

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11/01/2021

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11/01/2021

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11/01/2021

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11/01/2021

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11/01/2021

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11/01/2021

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10/29/2021

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10/28/2021

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10/28/2021

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10/28/2021

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10/28/2021

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10/28/2021

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Review by
10/28/2021

“The doors are good and the installation was good.”

Review by
10/28/2021

“The technician was very polite and courteous. He got the job done fast.”

Review by
10/28/2021

“They were easy to work with.”

Review by
10/28/2021

“The work was done properly , they did a good job and there was good clean up.”

Review by
10/28/2021

“They were very professional, very quick at what they were doing, but always with safety in mind.”

Review by
10/28/2021

No review comments provided

Review by
10/28/2021

“I was not satisfied with the work that they did.”

Review by
10/28/2021

“I spent a lot of money for a job that still has to be completed. I called 3 times and they changed the time 3 different times to fix the problem. It should have been done right the first time.”

Review by
10/28/2021

“I have no confidence in my garage doors. From day one they have not opened and closed properly. They have been out her 8 times.”

Review by
10/26/2020

“My husband and I took out a $150,000 equity loan for our house. We did everything on the outside, windows, doors, soffit, siding, gutters, facia, roof, and HVAC. We got it all done, and the old garage doors looked awful. It was an after thought because we hadn't planned on doing it. We started looking at new houses and looking at different places. After having almost 10 contractors in about an eight month period, nobody, I mean nobody, worked like Overhead Doors. Matt, he was a great communicator. They would say, My name is ____, and I am the Project Manager, I am leaving and I am on my way. I am about 15 minutes away from you and I have two other workers who may meet me there and we will be right on it. This was before Covid, and even though it was a garage, they were extremely respectful of our stuff. It took about eight hours to do the job. He said it is going well you haven't really cleaned, but it is easy to get to, and we will be done in a hour. They were way ahead of schedule. They communicated with me, and was able to explain the whole process to me. We didn't have that experience with other contractors. It was quite the opposite. I happened to find Overhead Doors just because I was on Interstate 70 and I saw the sign. I went to the website. Then I stopped in because I am an in-person type. The owner's wife was eating her lunch and stopped and showed me the process. Her husband came out, about three days later, and we had garage doors within three weeks. It was unheard of. No other contractors do that. It was one bumble after another. It was exciting because Overhead Door is so different. They are not the cheapest product out there, but it is an excellent product, excellent service and I couldn't have asked for a better service experience.”

Review by
10/26/2020

“The quality of the workmanship was very good. The materials are terrific. We are very happy with it even 8 months later. We'd use them again!”

Review by
10/26/2020

“It was a good experience from concept estimating online, all the way through the final installation adjustment and teaching me how to use the keypad. It was very, very good. The technician was very courteous and efficient. It was a very good price and good workmanship. The door hasn't worked for a long time. The new one he put in place was adjusted and worked brilliantly, from the beginning.”

Review by
10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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Review by
10/26/2020

“They followed up and performed their job perfectly.”

Review by
10/26/2020

“The sales person was professional and informative of the garage doors they offered. They were timely.”

Review by
10/26/2020

“They definitely met and exceeded my expectations regarding communication. They thoroughly explained the materials that were being used and the differences in what they were installing and what we previously had.”

Review by
10/26/2020

“Overhead Door Company of Washington DC provides very high quality, professional work, done on time.”

Review by
10/26/2020

“The service was installed well and the technician was knowledgeable and did a good job.”

Review by
10/26/2020

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Review by
10/26/2020

“They were timely. Tyler is awesome. He goes over and beyond to explain the process. They take care of their customers. They rock.”

Review by
10/26/2020

“Thec company was prompt and did a good job replacing the door. They were also receptive when there was a problem with a miss-match in color provided.”

Review by
10/26/2020

“Overhead Door Company of Washington DC completed the installation process and we started to have problems shortly after completion of the project. The fastening bolts placed by Overhead Door Company of Washington DC came unfastened and stopped working as well as the garage was not able to roll up and down a few months after installment.”

Review by
10/26/2020

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Review by
09/19/2019

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09/19/2019

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09/19/2019

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Review by
09/06/2019

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Review by
08/29/2019

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Review by
08/29/2019

“They came on time and were very professional. Everything went super well.”

Review by
08/28/2019

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Review by
08/27/2019

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Review by
08/27/2019

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Review by
08/27/2019

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Review by
08/27/2019

“Overall, I am satisfied with Overhead Door Company of Washington DC. If they had taken the correct measurements the first time, I would have been more satisfied. It just took to long to get the correct garage door.”

Review by
08/21/2019

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Review by
08/16/2019

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08/08/2019

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08/08/2019

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08/08/2019

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08/08/2019

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08/08/2019

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Review by
08/08/2019

“The gentleman that installed the door was very professional, knowledgeable, and did the project quickly. He had everything he needed to get the job done”

Review by
07/19/2019

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Review by
07/15/2019

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Review by
07/13/2019

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Review by
07/13/2019

“Overhead Door is a reliable company. I was very pleased overall with my experience.”

Review by
07/12/2019

“Very professional company.”

Review by
07/12/2019

“They are a great company to work with.”

Review by
07/12/2019

“They were easy to work with, from start to finish. They made the process really easy.”

Review by
07/12/2019

“They were excellent.”

Review by
07/12/2019

“I was impressed with the work that was done and how quickly it was done.”

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