ABC Garage Door Repair
1st year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Garage Door Repair has received 4.8 out of 5 stars based on 159 customer surveys.
5
136
4
17
3
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1st year as a Best Pick Call
"At ABC Garage Door Repair, we take pride in the quality and professionalism of our experienced service, installation, and sales teams. We provide a large array of products from the industry's leading manufacturers. We offer quick, efficient repairs and replacements and friendly customer service with same-day service."

ABC Garage Door Repair Staff
Company Information
Services Offered
ABC Garage Door Repair provides residential and commercial garage door installation and repair services in addition to emergency repair services for all types of garage doors. The company also offers garage floor coating services and garage organization systems.
Warranty
ABC Garage Door Repair offers a one-year parts-and-labor warranty for all products and services.
Company History
The company was started in 2010.
Distinctions
The company is an Amarr Gold Dealer.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company states that each technician has at least ten years of industry experience.
Additional Information
ABC Garage Door Repair carries products by many brands, including Amarr, C.H.I., Chamberlain, Clopay, Craftsman, Garaga, General Doors, Genie, LiftMaster, and Wayne Dalton.
Licenses
#420217000116
Areas Served
Washington, DC

Compiled Score:

ABC Garage Door Repair has received 4.8 out of 5 stars based on 159 customer surveys.
5
136
4
17
3
5
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/19/2017

“I don't know anything about garage doors or openers or anything like that. He didn't take me for a ride or anything. He was like, 'Oh that's a simple repair.' He did a little fabrication right there on-site. He had to run back to the shop to grab something and he was done. It was good. He got the job done and he didn't take me for a ride and it was cheap. It's a good business. I'd give them an A+ overall. They were on time and everything worked.”

Review by
06/19/2017

“It was more or less positive. I'm not sure they actually did the job. It was in August of last year. They did a tune-up for my rollers. I'm not actually sure the guy applied the lubricant to the rollers. It's part of a GroupOn thing. I'm not entirely sure if I trust the guy. It is what it is. He seemed to finish things rather too quickly. I'd give them a C-.”

Review by
06/19/2017

“I like how the technician was very detailed when he gave us the quote. He explained everything. They replaced the spring. I'd give them an A.”

Review by
06/19/2017

“There were no problems or issues. It was just a job well done. I'd give them an A.”

Review by
06/19/2017

“They did the garage door. They repaired it. I'd give the overall experience an A.”

Review by
06/19/2017

“Everything went as expected. I would give them an A-.”

Review by
05/28/2017

“Everything was fine. I had new garage doors put in. I'd give the experience an A+.”

Review by
05/28/2017

“They were friendly and on time. They were doing a repair job for me. They’re an A.”

Review by
05/28/2017

“They did a fine job. I'd give them an A overall.”

Review by
05/28/2017

“There was a problem. It was not working well, and the person came and fixed it. I'd give them an A.”

Review by
05/28/2017

“I thought the price was high. The price was too high. It was repair. I would give them an A.”

Review by
05/28/2017

“It was somewhere between positive and negative. Neutral to negative I would say. After they came out and looked at the job and bid on it, they seemed to have a hard time getting it to fit, so they had to come back about three or four times putting a couple of different tracts in with a couple of different technicians. It was just a very painful experience. I'd give them a C-.”

Review by
05/28/2017

“Basically, my garage needed a tune-up. It doesn't close properly. When it hit the floor, it came back. They came and they checked it, and they said, ‘The tune-up doesn't include all of it.’ They did some work and say if I want to continue, it costs $300 more. My case specifically, they missed little parts. They say I can do so much, but it costs me $300 more to adjust a little bit. After years, they spend a little time. I'd say C is fair. They told me it can last for 6 months. That's my concern. I spent more than $300 and it may not last longer than months. So far it doesn't give me any issues, but from the technician he mentioned six-seven months. Maybe it can last that long. For the service, I would expect it to be honest. If they fix that and they fix that, I expect it to last at least five years long. I don't want to spend three, four hundred dollars and in the end it only lasts six to twelve months. They were here on time. They came. If I know someone better, I will recommend them. I'm neutral. I'm not going to recommend them. You can find better ones, basically.”

Review by
05/24/2017

“My garage door was stuck. It was only opening halfway, so they came and they changed the wires, and the cables on the side because that was broken. They fixed that. They came on very short notice, actually, so I think that was something that I appreciated. I'd give them an A.”

Review by
05/24/2017

“The technician who came through was too pushy and whatever the product they used was very cheap. After that, I got a couple of quotes. That day my garage door was locked and broken in the morning so I had to ask my colleague to send out some people. By evening, I couldn't find anybody and then these guys showed up and the technician was too pushy. Whatever product he charged me for was $190 for each spring. He used the cheapest product for that price. When I asked my colleagues some other providers in this area, they said it was $200 for each spring. I paid them $450 something. My two major complaints are one, he used the cheap product and quoted me the highest quality spring sale and he charged highest sale but gave me the cheap product. He charged sales tax on the service fee also. I asked him, because I know I saw sales tax on the product and not on the service. In our county, there's a sales tax. He explained to me that I live here and I need to pay that. I tried to call them later to complain, but everyday I didn't get a chance to call and complain. I'm not happy. I'd give them a B overall. He did a good job, but the product is not good.”

Review by
05/24/2017

“I had a beautiful experience with them. Everything was great. It was wonderful. I'd give them an A+.”

Review by
05/24/2017

“That was quite some time ago. Nothing in particular I liked or disliked. They're very professional and very courteous. I'd give them an A.”

Review by
05/24/2017

“I had a good experience. They're honest, they did a good job, and they finished the job on time. I had no complaints, and I would recommend them.”

Review by
05/24/2017

“He was on time. I'd give it an A.”

Review by
05/24/2017

“It was fine. They did the work that they were supposed to do. I'd give them an A.”

Review by
05/24/2017

“Good service. The techs they had were nice people. I'd give them a B.”

Review by
09/26/2016

“It was a positive experience. I would grade it an A overall.”

Review by
09/26/2016

“They did a great job. I'd grade it as an A+ overall.”

Review by
09/26/2016

“Overall, I would grade them an A+. They did great.”

Review by
09/26/2016

“I'd grade my experience with an A+.”

Review by
09/26/2016

“It was good. I'd grade them an A.”

Review by
09/26/2016

“I think ABC did good work. I’d say it was an A.”

Review by
09/26/2016

“I'd grade it an A. They did a really good job.”

Review by
09/26/2016

“They did some work for me. They earned an A+.”

Review by
09/26/2016

“ABC did my door repair. I'd grade it an A+.”

Review by
09/26/2016

“They  did awesome work. They're wonderful.”

Review by
09/26/2016

“It's pretty good, so I'd grade it an A.”

Review by
09/26/2016

“They  fixed it, and everything was solid. I'd say an A. I'd definitely use ABC again.”

Review by
09/26/2016

“They were great. A little expensive but they did a good job and came and went. It was good.”

Review by
09/26/2016

“I had a positive experience with the service technician, but not with Amazon. I’d grade them with a B.”

Review by
09/26/2016

“I  had a positive experience. They get an A rating from me. I would most likely recommend them.”

Review by
09/26/2016

“I had a good  time with them. I'd grade it an A. They did a great job, and I’d give them A grades on everything.”

Review by
09/26/2016

“The guy had to get something and about three hours went by before he showed up, so I’d give that a B. The quality of work and installation were good. He got the job done and the paint matched, so I’d give that an A. I would recommend them.”

Review by
09/26/2016

“I appreciated that they came quickly, but it wasn’t installed properly, so they had to come back multiple times. We had two different guys, but the main one was pretty good. It was moderate, so I’d grade it a B-.”

Review by
09/26/2016

“It was not positive only because what was quoted was not real. The quote wasn't real. But the service itself was fine. It was just that what was quoted wasn't accurate. I would give them a C. What they quoted on the telephone was not what we ended up paying. They were very punctual and very accommodating. I wouldn't recommend them. I wouldn't recommend the broker.”

Review by
09/26/2016

“Overall, I'd give them an A-.”

Review by
09/26/2016

“They're an A+ company.”

Review by
09/26/2016

“They did a good job.”

Review by
09/26/2016

“They did good work.”

Review by
09/26/2016

“It's working very well.”

Review by
09/26/2016

“It was great.”

Review by
10/13/2015

“I would grade them a B.”

Review by
10/13/2015

“The garage went off track or something because I pulled out I don't know exactly what they did but they did a good job. My husband handled it, I wasn't really involved. I came home it was fixed and it was a good price and that's all I cared about, I would grade them an A.”

Review by
10/13/2015

“In our previous residence, they fixed our garage door for us. The sensor was off, and they fixed that. In the process, the panel in the middle of the door was breaking, and their quick thinking prevented a catastrophe from happening. They’re an A-worthy company.”

Review by
10/13/2015

“They were efficient when they diagnosed the problem, and it was finished and completed immediately, without any hassles and I was pleasantly surprised. It was bitter cold day and he had to rewire some things, I was glad that he did it and not me. The sensors on the garage door failed and one of them had to be replaced. They’re A+.”

Review by
10/13/2015

“They were both fixing the garage and tuning it up. They were prompt, did a good job, and explained things well—it was great. They came for maintenance, but since the garage door was broken, they fixed that as well. They moved us up on the schedule, since they knew the garage wasn't opening. I’d rate them as an A.”

Review by
10/13/2015

“They were helping me repair a garage door that went off track. They gave me a very comprehensive review, not just about resolving the immediate problem, but also on a large scope review—so that it doesn't happen again. I chose them based off a referral. They’re an A+ company. They were great.”

Review by
10/13/2015

“I got them in to do a check on the system. They came in to do a review of the garage, and the reason I had them do it was because my garage door opener was failing. They assessed the problem and recommended a solution. I thought it was a good solution, so I had them do it. They get an A.”

Review by
10/13/2015

“They were fixing an issue with the chain in the garage and putting bolts in. It was a very positive experience. They were quick, they were here before the time, and they cleaned up. They were really nice. They get an A+.”

Review by
10/13/2015

“They replaced the garage door. They were quick, they were on time, and they seemed like good installation. I think they're finance offer was better and that's why I chose them. I would grade them an A.”

Review by
10/13/2015

“The garage door was not opening and closing properly. They came on time and did what they were supposed to do. They came back out when I needed them. The get an A in my book.”

Review by
10/13/2015

“They were helping me fix my garage door. I liked everything about them. The customer service was great. They earned an A.”

Review by
10/13/2015

“It was a good experience. They did maintenance on my garage door, and I’d grade them as an A.”

Review by
10/13/2015

“They replaced the springs in our garage door, and they did a good job. I’d rate them as an A.”

Review by
10/13/2015

“They were tuning up the garage door. They were knowledgeable and quick, and they did the job pretty quickly. I’d give them an A.”

Review by
10/13/2015

“They replaced rollers on the garage door. They showed up on time, and they did the work for what they said they were going to charge. I’d give them an A.”

Review by
10/13/2015

“They were very good. They fixed our garage door, and they did a good job. They originally put the garage door up for us. I would grade them as an A.”

Review by
10/13/2015

“They were repairing the garage door. They were timely and they did it in a reasonable price. I think I just looked them up. I would grade them an A.”

Review by
10/13/2015

“I would give ABC Garage Door Repair an A rating.”

Review by
10/13/2015

“ABC Garage Door Repair did our garage door opener, and I would rate it as an A.”

Review by
10/08/2015

“They seemed knowledgeable, and they gave me the three different options for what I needed—that was good. We needed a new spring in our garage door. I would give them an A.”

Review by
10/08/2015

“They were very responsive, and the gentleman who came and helped me was very honest. He seemed like a good person, and he did a good job. The chain was broken, so he had to replace it. I called a few places and spoke with some people. Some were responsive, and some didn't act like they cared, but ABC Garage Door Repair was responsive. They earned an A grade.”

Review by
10/08/2015

“everything was wonderful, the guy was punctual the prices were good. The guy was polite and knew what he was doing, he cleaned up everything after he was done, he even oiled the other garage door to make sure it was in good shape and everything was fine. I would definitely use them again. I had a spring that broke, it was a spring that was inside of a tub, and it was very expensive. They told me a better way to go was to replace it with off the market spring, it was cheaper than anybody else's and they still gave me the option of replacing with the original part and recommended against, even though it would have been more expensive. I would grade them an A+—everything was wonderful.”

Review by
10/05/2015

“They came out, they got here later than I thought because he got stuck on another call so he got here a little bit later, other than that didn't have any problem. The guy seemed to know what he was doing. They replaced the garage door spring. I called another number and somehow ended up there, I don't know if it was a new number for them. Yes I would recommend them, the only thing was that it started with a lower price and then ended up with a higher price. I would grade them an A, there was no problem with the workmanship.”

Review by
10/05/2015

“They did some repairs to the garage door. It still has a noise, but it hasn't broken again. It sounds like it might, but we're trying to—hopefully it continues to do well. It didn't have a noise for about a week or so and then a noise continued but it's holding up so far. It was difficult with them getting that done. They fixed it, then it went down again, then they fixed it again, and it stayed fine, but then there's some slight noise when you open it. I'd still recommend them to friends. I'd give them a C+.”

Review by
10/05/2015

“I didn't interact with them, my husband did and he is not available, I just know that the garage door is fixed. No issues with the workers. Knowing us we probably found them on the internet, sure we would recommend to family and friends. Yes it was just repairs that they did, I would grade them an B. I think there was an issue now that I'm thinking about it where the garage door was starting to come loose again, so I'm not 100% sure that it's fixed and we might have to call them back.”

Review by
10/05/2015

“Everything is working fine, he was all business, he did the work that he was hired to do. Well the garage door failed to open so they had to replace some hardware, we had some service a year or two ago to replace a spring on the garage door. Sure I would recommend to family and friends. I would grade them a B+. Well he probably should have tested it a little more thoroughly because there was a little problem on one side of the door getting through the grooves properly.”

Review by
10/05/2015

“it was very positive, the installers were very good and friendly efficient and came on time, they were really good. No they didn't do the original doors. We live in Howard Maryland, we get a directory for the best companies and they were listed. I would recommend them and the price was reasonable as well. I would grade them an A on everything.”

Review by
10/05/2015

“It was pretty good, which one was ABC? Where did they service me? The kid did a good job but it was a little pricey though, he did a spring there and it was pretty expensive. No I wouldn't recommend them and I wouldn't remember how to find them or who it was or the phone number. Mainly the price, but I don't even remember how I found them. On the quality of the work I would grade them an A.”

Review by
10/05/2015

“They were good. This was six months ago. They were responsive, and they were able to service the door that we had to our satisfaction. We were selling our home and didn't want to replace everything. They were on time and did a great job. I would recommend them to family and friends.”

Review by
10/05/2015

“I think I liked the service overall, even though the service guy’s truck broke down on the way to my place. The work was finished about an hour after the scheduled time, but he was still able to come that day. I appreciated that. I would definitely recommend them. They’re an A-level company.”

Review by
10/05/2015

“The people come in on time, they understood exactly what they needed to do, and they got it done. They only did repairs. I tried them, and they were very good, so I've used them three times. I would absolutely recommend them, and I’d rate them as an A—they do a good job.”

Review by
10/05/2015

“He was fabulous, he was very good, very friendly and professional. Was very fair on the price. they did repairs for us. I would grade them an A. BAD CONNECTION”

Review by
10/05/2015

“My doors are all right, and I'm good. I would definitely recommend the company to family and friends. They did some repairs on my old door. They rate as an A.”

Review by
10/05/2015

“They did the job quickly, and the doors have worked well since then. All they had to do was replace the screw or bolt. I don't think they did the original install. I’d recommend them. They get an A from me.”

Review by
10/05/2015

“He just did a good job, they did a repair on the garage. I would recommend them to family and friends. I would grade them a B, they're coming back because I don't know that they fixed it correctly.”

Review by
10/05/2015

“He was a very nice guy, and it was excellent service. He set it up for both of the cars, and he set up the remote. I would recommend the company. They get an A for their excellent work.”

Review by
10/05/2015

“Service was quick, they finished the job same day and the price was fair. They removed an old garage door and installed a new one. It's been a few years, I think it may have been from Best Pick, yes I would recommend to family and friends. I would grade them an A.”

Review by
10/05/2015

“I had a good experience, and they did a good job. They came out for adjustments, and they put some new rollers on. I would recommend them. They were on time. I would grade them as an A. They did a good job. It's still working, and that's the best.”

Review by
10/05/2015

“I had a good experience with ABC Garage Door Repair.”

Review by
10/05/2015

“The work was completed some time ago, but it was fine.”

Review by
10/05/2015

“ABC Garage Door Repair did fine work.”

Review by
10/05/2015

“ABC Garage Door Repair was great.”

Review by
10/05/2015

“They came out and did a great job.”

Review by
10/05/2015

“It's been a positive experience.”

Review by
10/05/2015

“The garage doors are doing fine.”

Review by
10/05/2015

“They serviced a home for me that I have tenants in. I would recommend them. I haven't seen or inspected the work, but my tenants say that it's fine.”

Review by
10/05/2015

“I had a positive experience with ABC Garage Door Repair. Everything works, and everything was good with them. It was excellent.”

Review by
10/05/2015

“Everything works, so there was no issue. They did maintenance for me. I would recommend ABC Garage Door Repair. They’re an A-level company.”

Review by
10/05/2015

“They were prompt and responsive, and they took care of everything that I needed done. I would grade them as an A.”

Review by
10/05/2015

“I think the job was maybe a repair job for the garage door opener. I would grade them as an A.”

Review by
10/05/2015

“Everything is fine.”

Review by
10/05/2015

“I had a positive experience.”

Review by
10/05/2015

“My experience was positive.”

Review by
10/05/2015

“I would recommend the company.”

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