Horizon Garage Doors
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 103 Surveys
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Compiled Score: star star star star star
Horizon Garage Doors has received 5 out of 5 stars (A-rating) based on 103 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Our team of experienced, knowledgeable, and passionate professionals will work with you to get your garage door to operate smoothly and to complement your home. Our goal is to provide unsurpassed excellence in all garage door aspects. We strive for complete customer satisfaction from start to finish on every job."

Ben Moore | Owner
Company Information
Services Offered
Horizon Garage Doors sells, repairs and installs all garage doors, garage door openers, gates, and gate operators. The company also repairs broken springs, broken cables, and off-track garage doors and replaces damaged door sections. Horizon Garage Doors provides 24/7 emergency services.
The company offers a two-year warranty on all products and services as well as a three-year warranty on new garage door installations. Horizon guarantees 100 percent customer satisfaction.
Company History
The company was started in 2008.
Horizon is an Amarr Authorized Dealer.
Employee Information
All technicians are employees of Horizon Garage Doors. The company does not hire subcontractors.
Additional Information
The company provides products by Amarr, Clopay, Wayne Dalton, C.H.I., Genie, LiftMaster, Chamberlain, Craftsman, and more.
MHIC #133224
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

“It was good. I had a problem with my old garage door and when I called them, they said they would be an hour, which was awesome because I was not able to go to work that morning until I got somebody to come over and let me out. I was stuck in the garage, so I thought that was good. I would give them an A+. I had no complaints, and I'd highly recommend them.”

“Everything was great. They were perfect. I would recommend them to anyone.”

“They were great. I liked that I called after 6'clock on a week night, and they answered the phone—I was able to get an appointment the next day. The garage door was stuck; we couldn't open it at all. So, it was great that they were able to come out right away. I would grade the overall experience with an A+.”

“I liked their promptness, thoroughness, and the warranty associated with the work. I would grade them an A. I would highly recommend them.”

“Everything was fine. Nothing stood out. I'd give them an A+.”

“They were on time, punctual, and very efficient. I'd give Horizon Garage Door an A+.”

“He showed up on time. He was courteous. I recall him suggesting some other things, but it wasn't anything that needed to be done right away, so I didn't feel like I was being gouged, and I definitely will use them again. That's not an issue. I'd give them an A. He even pointed out some issues with the way the original installers had replaced garage doors, where they made some mistakes, so I think he knows what he's doing—at least the technician they sent here did.”

“Horizon did a nice job, and they were very thorough in their follow up. I would give them an A.”

“I liked that they were nice; we talked. I would grade the overall experience with an A.”

“It was an emergency, and they came right away.”

“It was positive.”

“The bottom panel of the door was broken, so Horizon replaced the bottom panel and reset the door because it was off the hinges. It works perfectly. I'd give them an A+.”

“They adjusted the door, straightened up the screws, and replaced the springs on both sides. I'd give them an A+. I would recommend them.”

“They fixed my door and the springs that were broken. I'd give the overall experience an A+. They were on time, and their expertise was good.”

“Horizon was good. They replaced a whole door. I'd give the overall experience an A+. They were very good. I've recommended them to a couple people.”

“It was great. He replaced a whole garage unit and spring—A+.”

“They were a good company. They replaced a door panel. The front panel was a double car garage door. They were very, very good. They were very polite and professional. They got it done quickly. I'm a builder, so I know how that stuff works. It was a very good experience. I'd give them an A+ on everything. I would recommend them, no question about it.”

“They fixed our garage door. I'd give them an A+ overall.”

“They fixed the garage door opener. They deserve an A+. I liked their responsiveness.”

“I had a garage door opener put in. Whoever put it in didn't put it in right. They came in and fixed everything that was wrong. I'd give it an A+. It was good. He knew exactly what he was talking about. He was able to tell me the issues I was having without me telling him. He could tell how it closed and opened. He didn't have everything that he needed. He went out, got it, and he came back. He installed it and it was good. He was punctual, explained what he was doing, what was wrong and fixed it. He told me how it should work. Everything was good.”

“They came to fix my garage door. I had no complaints with the experience.”

“It was a positive experience.”

“They replaced some springs. I'd give the overall experience an A. They were able to come out when I needed them.”

“The work was great. They did some repairs.”

“They replaced a part that connects the gear to the drive that lifts the door. I'd give them an A grade overall. I'd be very likely to recommend them.”

“It's fine. I had no problem.”

“They installed a garage opener. They get an A from me. He was a very nice young man.”

“The experience was good. I had no complaints.”

“I got the garage door overhaul. I'd rate them as an A. They were early.”

“I had no complaints with the work.”

“They fixed the garage door. I'd give the experience an A.”

“They were fine. I had no complaints.”

“It was making sure that the door went up and down much more smoothly than it had been. I'd give them an A overall. They were very good. Their expertise worked.”

“They replaced a broken door. I'd give them an A overall. I like their punctuality and knowledge.”

“They installed three garage door openers. I'd give them an A. I did have to call them back out to do some adjustments. They came right out, did what I needed, no questions, and no hassle.”

“Everything was fine.”

“They're very good and I have no complaints.”

“I wasn't here, but from what I heard from my husband, he was very satisfied with the service. The gentleman that came was very knowledgeable. We didn't have any complaints.”

“I'd give them an A overall. We had them put in an automatic garage door opener.”

“I didn't have any complaints.”

“I liked the interest that the technician showed. They made repairs to the automatic garage door opener, and everything was excellent. They were easy to contact, and he left me their phone number in case I had any other problems. It was great. I would grade them as an A.”

“Horizon Garage Doors did a wonderful job. They did repairs, and they even did a little bit of extra work, which put icing on the cake. I would definitely recommend them. They get an A.”

“We were unable to get our cars out of the garage, so I called Horizon Garage Doors. It was an emergency, so they came out promptly and got it done. The guy was very knowledgeable, and he did a fantastic job. I'd give them an A.”

“Horizon did some work for me in late summer. They came quickly for the repair, and the guy was very knowledgeable. He gave me some information on replacement doors for the future. I was just very happy to get someone out as quickly as I did. They get an A-.”

“Without a doubt, I would definitely recommend Horizon Garage Doors. They're an A+ company.”

“Horizon Garage Doors fixed the door. They fixed it on time, and I didn't have any issues with the guy because he did a good job. I would recommend the company to family and friends, and I'd grade them as an A.”

“Horizon Garage Doors did work for me a while back. He found the problem that we had and recommended how I would be able to fix the rest of it for free. They're an A-level company.”

“Horizon Garage Doors did very well. They earned an A because I have no complaints.”

“I had a good experience. They just told me I needed a new garage lift thing, and they put the new motor on the ceiling the same day. That was good. The workers treated me professionally, so I'd give them an eight out of ten, at least.”

“I had to have my spring replaced. He was very informative, nice, courteous, and polite. I sat there and watched him do it, and he explained to me what he was doing—it was very professional. I don't have any complaints. They're an A.”

“They furnished a door for me, but I did the work. They did a little bit of service for me when he came out after I had the door up; they made some final adjustments for me. He was a very nice guy—I liked him. I bought the garage door opener from another vendor, but I bought the door from Horizon Garage Doors. I couldn't find anywhere else to get the door from unless I ordered it special, and it would have taken four weeks. I'd give them an A for their work.”

“He was just really nice, and he did a good job. He explained to me how to work the garage thing he put in after he came out to fix the garage door. The garage opener broke, and he fixed it pretty quickly. I'd rate them as an A.”

“They did a good job, and it works. It's pretty straightforward. It wasn't working properly because it was old, but they got it fixed pretty quickly. I'd give them an A grade.”

“Everything's been fine, and everybody was punctual. They just repaired the door.”

“They did a good job. The garage doors open really well, and everything's great.”

“Everything was fine and satisfactory. We didn't have any problems.”

“They were pretty good. They were definitely on time and very attentive to the issue we were having. It was just a maintenance service. I'd say they were an A.”

“They fixed a garage door, and we had no problems or complaints—they get an A.”

“He did garage work for me. It was one gentleman, and it was a positive experience for me. Everything was fine. He knew what he was doing, and I thank him for it. I'd give them an A.”

“One of my springs was going bad, so they inspected everything and replaced some parts. The man seemed very knowledgeable and pleasant. There's always room for improvement, but they did grade-A work.”

“It was a positive experience for me because of the interaction and the follow-through and because it felt that he was going to find a way to make it work, even if it wasn't his first choice. I'd give them an A.”

“I had my garage door fixed several months ago, and I had no problems. The guy was friendly. He came and explained everything about how much it would cost to repair it. They had to replace the cords that come down to bring the doors up and down. He did the work, and I have no complaints. I'd give them an A.”

“It was very good. They had good customer service and came out when they said they would. They came out right away because the door went lopsided—the whole spring broke on it. It was close to the weekend, but they came right out and were able to fix it and get a part for it all. I'd give them an A—excellent.”

“I had a door put up, and I'm satisfied with it. It was excellent work with no complaints—A.”

“It was great. It was super cold out, but they stayed and kept working. He came and did a repair on a garage door that busted. There were record lows in temperature that night, but he stayed there and fixed it. It was an emergency call. I would recommend the company to family and friends. They're an A.”

“They were quick and easy, and so far, the door is working great. I'd rate them as an A.”

“They did a really nice job on the door, and they cleaned up. I'd rate them A overall, definitely.”

“He was a very energetic, good guy. They did repairs on the garage door remote, and I never had any issues afterward. I would recommend the company to family and friends. They're an A company.”

“Our garage door broke, and someone came out to repair it. I know my husband was happy with the service. The guy was nice and did a good job. I would say they're an A overall. We didn't have any issues.”

“He was very knowledgeable about the door, prompt as far as setting up a schedule, came on time, and installed it on time. I haven't had a problem with it. I had a garage door that had broken, so he replaced it with a new one. I'd rate them as an A.”

“Horizon came and repaired the door. They got out here real quick and were pretty friendly. The door was stuck open, so they came and made sure it got closed. They earned an A grade with their service.”

“They were able to come out the same day that we had a problem, which was very helpful. They just repaired a broken spring on a garage. I'd give them an A.”