Horizon Garage Doors
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Horizon Garage Doors has received 4.9 out of 5 stars based on 43 customer surveys conducted through Our Research Partners.
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2nd year as a Best Pick Call
"Our team of experienced, knowledgeable, and passionate professionals will work with you to get your garage door to operate smoothly and to complement your home. Our goal is to provide unsurpassed excellence in all garage door aspects. We strive for complete customer satisfaction from start to finish on every job."

Ben Moore | Owner
Company Information
Services Offered
Horizon Garage Doors sells, repairs and installs all garage doors, garage door openers, gates, and gate operators. The company also repairs broken springs, broken cables, and off-track garage doors and replaces damaged door sections. Horizon Garage Doors provides 24/7 emergency services.
Warranty
The company offers a two-year warranty on all products and services as well as a three-year warranty on new garage door installations. Horizon guarantees 100 percent customer satisfaction.
Company History
The company was started in 2008.
Distinctions
Horizon is an Amarr Authorized Dealer.
Employee Information
All technicians are employees of Horizon Garage Doors. The company does not hire subcontractors.
Additional Information
The company provides products by Amarr, Clopay, Wayne Dalton, C.H.I., Genie, LiftMaster, Chamberlain, Craftsman, and more.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
8775 Centre Park Drive
Columbia, MD 21045
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
MHIC #133224

Compiled Score:

Horizon Garage Doors has received 4.9 out of 5 stars based on 43 customer surveys conducted through Our Research Partners.
5
41
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/02/2022

“Horizon Garage Door showed up on time and was reliable, which are two things we appreciated.”

Review by
01/11/2022

No review comments provided

Review by
09/29/2021

No review comments provided

Review by
09/29/2021

“They did a terrific job. They got here, gave us an estimate, which was terrific, and had two garage doors installed by the end of the week. They did an outstanding job!”

Review by
09/22/2021

No review comments provided

Review by
09/17/2021

No review comments provided

Review by
09/17/2021

“The salesperson and the people's workmanship has been outstanding! They are true to their word and prices are great. Excellent salesman! They excel in their promises and their craftsmanship is great! The workers are great. They repaired my garage while we were waiting for the rest of the pieces to come from them manufacturer, so my garage was feasible. Everyone provided exceptional service. Starting from the salesman, whoever came out to do the on-site inspection, and the workers who came, were knowledgeable. I even checked around to see who would be the best on prices. These guys were exceptional! They had my garage up and running in no time. They did a repair while we were waiting for the other parts to come, so I had a temporary fix until there was a permeant fix. My home was a brand-new home built this year. The company who put in the garage door made my door too short. Horizon Garage Door was able to make the garage different to accommodate my larger vehicles. They were even able to help and recommend expanding the height of it to accompany my vehicles and not hit my garage. They were exceptional. I have used other companies. They did very, very well. Also, even though I paid in full, it's a no hassle payment!”

Review by
09/17/2021

“They exceeded all of my expectations!”

Review by
09/13/2021

“The were great.”

Review by
09/09/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

“Great service. The job was completed on time and within budget.”

Review by
09/08/2021

“Ben More did an excellent job on the sales part and installation part and the follow-up.”

Review by
09/08/2021

“They were professional, punctual, and the pricing was the best out of all the estimates I received.”

Review by
09/08/2021

“The gentleman who came over to the house was not able to provide a solution for that day, even though they were aware of the issue. He showed very limited scope. I took off work to meet with him, with no results provided. It was a let-down. Furthermore, he did not follow up with me or call back.”

Review by
11/09/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/02/2020

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Review by
11/02/2020

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Review by
11/02/2020

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Review by
11/02/2020

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Review by
11/02/2020

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Review by
11/02/2020

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Review by
11/02/2020

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Review by
11/02/2020

“Horizon Garage Door did a good job. The door is well constructed and strong. We are happy with their product.”

Review by
11/02/2020

“I've already recommended Horizon Garage Door to multiple people.”

Review by
11/02/2020

“They are very friendly, timely, and fast workers!”

Review by
11/02/2020

“The customer service that has been provided was exceptional. If I needed any other services that they provided, I would use them.”

Review by
11/02/2020

“They did an excellent job and I am very happy with the service.”

Review by
11/02/2020

“Horizon Garage Door provided me a maintained plan and a lot of options. They presented everything upfront and didn't pressure me into anything. They were very responsive.”

Review by
02/18/2020

No review comments provided

Review by
02/17/2020

“I found the people who came out to install the doors to be extremely professional and very helpful in doing the work.”

Review by
02/12/2020

No review comments provided

Review by
02/06/2020

No review comments provided

Review by
02/06/2020

No review comments provided

Review by
02/06/2020

“They were very responsive to get the issue addressed and taken care of. A lightning bolt struck my garage and it messed up the garage door opener so my car was locked in the gage. Horizon was quick to come out and solve the problem.”

Review by
02/04/2020

No review comments provided

Review by
02/04/2020

No review comments provided

Review by
02/03/2020

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

No review comments provided

Review by
12/05/2018

No review comments provided

Review by
12/05/2018

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Review by
12/05/2018

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Review by
12/05/2018

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Review by
12/05/2018

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Review by
12/05/2018

“The technician with Horizon Garage Door was highly professional and timely within the window frame. He explained exactly what was wrong and fixed it. He did a great job! I haven't had any other problems.”

Review by
12/05/2018

No review comments provided

Review by
12/05/2018

No review comments provided

Review by
12/01/2018

“They are very professional and have excellent customer service. It was a wonderful experience.”

Review by
11/27/2018

“They were awesome and I would highly recommend them.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

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Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
02/21/2018

“They were on time, punctual, and very efficient. I'd give Horizon Garage Door an A+.”

Review by
02/21/2018

“He showed up on time. He was courteous. I recall him suggesting some other things, but it wasn't anything that needed to be done right away, so I didn't feel like I was being gouged, and I definitely will use them again. That's not an issue. I'd give them an A. He even pointed out some issues with the way the original installers had replaced garage doors, where they made some mistakes, so I think he knows what he's doing—at least the technician they sent here did.”

Review by
02/21/2018

“Horizon did a nice job, and they were very thorough in their follow up. I would give them an A.”

Review by
02/21/2018

“It was good. I had a problem with my old garage door and when I called them, they said they would be an hour, which was awesome because I was not able to go to work that morning until I got somebody to come over and let me out. I was stuck in the garage, so I thought that was good. I would give them an A+. I had no complaints, and I'd highly recommend them.”

Review by
02/21/2018

“I liked their promptness, thoroughness, and the warranty associated with the work. I would grade them an A. I would highly recommend them.”

Review by
02/21/2018

“It was positive.”

Review by
02/21/2018

“Everything was fine. Nothing stood out. I'd give them an A+.”

Review by
02/20/2018

“I liked that they were informative. They had a good price. They had great customer service. I would grade the overall experience with an A+.”

Review by
02/20/2018

“It was fine. One of the strings on the thing came loose, but I put it back on; I don't know if it needs to be looked at. The experience with them was great. I didn't have any problems, until now. I was going to call them. I would grade the overall experience with an A+. They did a great job. I had no problems. They were very nice.”

Review by
02/20/2018

“They were great. I liked that I called after 6'clock on a week night, and they answered the phone—I was able to get an appointment the next day. The garage door was stuck; we couldn't open it at all. So, it was great that they were able to come out right away. I would grade the overall experience with an A+.”

Review by
02/20/2018

“Everything was great. They were perfect. I would recommend them to anyone.”

Review by
02/20/2018

“I liked that their prices seemed fair. They were very responsive, very timely—did a good job. I would grade the overall experience with an A+.”

Review by
02/20/2018

“They're good. They came out when I needed them to come out. They didn't overcharge me. I'd give them a B+.”

Review by
02/20/2018

“They were on time. They were efficient. They were affordable. I would grade Horizon an A+.”

Review by
02/20/2018

“It was an emergency, and they came right away.”

Review by
02/20/2018

“I liked that they were nice; we talked. I would grade the overall experience with an A.”

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