ABC Garage Door Repair
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Garage Door Repair has received 4.8 out of 5 stars based on 142 customer surveys.
5
116
4
18
3
8
2
0
1
0
5th year as a Best Pick Call
"At ABC Garage Door Repair, we take pride in the quality and professionalism of our experienced service, installation, and sales teams. We provide a large array of products from the industry's leading manufacturers. We offer quick, efficient repairs and replacements and friendly customer service with same-day service."

ABC Garage Door Repair Staff
Company Information
Services Offered
ABC Garage Door Repair provides residential and commercial garage door installation and repair services in addition to emergency repair services for all types of garage doors. The company also offers garage floor coating services and garage organization systems.
Warranty
ABC Garage Door Repair offers a one-year parts-and-labor warranty for all products and services.
Company History
The company was started in 2010.
Distinctions
The company is an Amarr Gold Dealer.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company states that each technician has at least ten years of industry experience.
Additional Information
ABC Garage Door Repair carries products by many brands, including Amarr, C.H.I., Chamberlain, Clopay, Craftsman, Garaga, General Doors, Genie, LiftMaster, and Wayne Dalton.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park
Address
647 Lofstrand Lane Unit A
Rockville, MD 20850
Hours
Mon
7:30 am - 5:30 pm
Tue
7:30 am - 5:30 pm
Wed
7:30 am - 5:30 pm
Thu
7:30 am - 5:30 pm
Fri
7:30 am - 5:30 pm
Sat
Closed
Sun
8:30 am - 5:00 pm
Licenses
MHIC #130176

Compiled Score:

ABC Garage Door Repair has received 4.8 out of 5 stars based on 142 customer surveys.
5
116
4
18
3
8
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/27/2019

No review comments provided

Review by
09/23/2019

“They exceeded my expectations in the areas of timeliness and efficiency.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“They came out quickly.”

Review by
09/21/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“The exceeded my expectations by explaining the need to perform the job!”

Review by
09/11/2019

“I was very satisfied in most areas.”

Review by
09/11/2019

“ABC Garage Repair came out quickly and got the job done in a timely manner.”

Review by
09/11/2019

“They met my expectations with their responsiveness, timelines, and getting the job done from the point to when I called until they actually delivered.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“I would like to recognize the person who did the service. He was great.”

Review by
09/11/2019

“It works great, and I've had no problems with it. They did extra things that I didn't ask to be done that made the job much more professional.”

Review by
09/11/2019

“ABC Garage Repair exceeded my expectations.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“They did a really good job. I love the doors and they work for me.”

Review by
09/10/2019

“David and Dominique”

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“In all the areas.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

No review comments provided

Review by
08/02/2018

“They met my expectations because they completed the job.”

Review by
08/02/2018

“I had maintenance on my garage door.”

Review by
08/02/2018

“I would like to recognize the technician who came out to my home for his exceptional service. He was a wonderful guy.”

Review by
07/27/2018

“I'd like to recognize the lady I worked with and the technician. Their staff was very good.”

Review by
07/25/2018

“The technician did a terrific job.”

Review by
07/25/2018

“I feel that the company did what I expected.”

Review by
07/25/2018

“I am the most satisfied with the end result. I was impressed by the tech's knowledge.”

Review by
07/25/2018

“I would like to recognize the owner. He seems to be a decent guy.”

Review by
07/25/2018

No review comments provided

Review by
07/25/2018

“In the service done they exceed my expectations. It was good.”

Review by
07/25/2018

“He replaced the load board, but the garage door still doesn't work. I was hoping he would still be able to say, 'Let's do this or let me try to fix it another way.' I cannot say one way or another. At the end of it, I was dissatisfied.”

Review by
07/24/2018

“I would like to recognize the guy who came to fix the door. He was very kind and explained what he was going to do and the parts he was going to replace, as well as the scope of the job.”

Review by
07/24/2018

“They met all of my expectations in the areas already discussed.”

Review by
07/24/2018

No review comments provided

Review by
07/22/2018

“Did a great job with what he had available. I asked for an estimate of how much it would be to replace top panel of garage door that is cracked.”

Review by
07/19/2018

“Provided Excellent service in all. Would Highly recommend.”

Review by
07/19/2018

“Did the job in one shot - loved the professionalism and efficiency.”

Review by
06/19/2017

“I don't know anything about garage doors or openers or anything like that. He didn't take me for a ride or anything. He was like, 'Oh that's a simple repair.' He did a little fabrication right there on-site. He had to run back to the shop to grab something and he was done. It was good. He got the job done and he didn't take me for a ride and it was cheap. It's a good business. I'd give them an A+ overall. They were on time and everything worked.”

Review by
06/19/2017

“I like how the technician was very detailed when he gave us the quote. He explained everything. They replaced the spring. I'd give them an A.”

Review by
06/19/2017

“There were no problems or issues. It was just a job well done. I'd give them an A.”

Review by
06/19/2017

“They did the garage door. They repaired it. I'd give the overall experience an A.”

Review by
06/19/2017

“Everything went as expected. I would give them an A-.”

Review by
06/19/2017

“It was more or less positive. I'm not sure they actually did the job. It was in August of last year. They did a tune-up for my rollers. I'm not actually sure the guy applied the lubricant to the rollers. It's part of a GroupOn thing. I'm not entirely sure if I trust the guy. It is what it is. He seemed to finish things rather too quickly. I'd give them a C-.”

Review by
05/28/2017

“They did a fine job. I'd give them an A overall.”

Review by
05/28/2017

“They were friendly and on time. They were doing a repair job for me. They’re an A.”

Review by
05/28/2017

“There was a problem. It was not working well, and the person came and fixed it. I'd give them an A.”

Review by
05/28/2017

“I thought the price was high. The price was too high. It was repair. I would give them an A.”

Review by
05/28/2017

“Everything was fine. I had new garage doors put in. I'd give the experience an A+.”

Review by
05/28/2017

“It was somewhere between positive and negative. Neutral to negative I would say. After they came out and looked at the job and bid on it, they seemed to have a hard time getting it to fit, so they had to come back about three or four times putting a couple of different tracts in with a couple of different technicians. It was just a very painful experience. I'd give them a C-.”

Review by
05/28/2017

“Basically, my garage needed a tune-up. It doesn't close properly. When it hit the floor, it came back. They came and they checked it, and they said, ‘The tune-up doesn't include all of it.’ They did some work and say if I want to continue, it costs $300 more. My case specifically, they missed little parts. They say I can do so much, but it costs me $300 more to adjust a little bit. After years, they spend a little time. I'd say C is fair. They told me it can last for 6 months. That's my concern. I spent more than $300 and it may not last longer than months. So far it doesn't give me any issues, but from the technician he mentioned six-seven months. Maybe it can last that long. For the service, I would expect it to be honest. If they fix that and they fix that, I expect it to last at least five years long. I don't want to spend three, four hundred dollars and in the end it only lasts six to twelve months. They were here on time. They came. If I know someone better, I will recommend them. I'm neutral. I'm not going to recommend them. You can find better ones, basically.”

Review by
05/24/2017

“My garage door was stuck. It was only opening halfway, so they came and they changed the wires, and the cables on the side because that was broken. They fixed that. They came on very short notice, actually, so I think that was something that I appreciated. I'd give them an A.”

Review by
05/24/2017

“I had a beautiful experience with them. Everything was great. It was wonderful. I'd give them an A+.”

Review by
05/24/2017

“I had a good experience. They're honest, they did a good job, and they finished the job on time. I had no complaints, and I would recommend them.”

Review by
05/24/2017

“That was quite some time ago. Nothing in particular I liked or disliked. They're very professional and very courteous. I'd give them an A.”

Review by
05/24/2017

“It was fine. They did the work that they were supposed to do. I'd give them an A.”

Review by
05/24/2017

“He was on time. I'd give it an A.”

Review by
05/24/2017

“Good service. The techs they had were nice people. I'd give them a B.”

Review by
05/24/2017

“The technician who came through was too pushy and whatever the product they used was very cheap. After that, I got a couple of quotes. That day my garage door was locked and broken in the morning so I had to ask my colleague to send out some people. By evening, I couldn't find anybody and then these guys showed up and the technician was too pushy. Whatever product he charged me for was $190 for each spring. He used the cheapest product for that price. When I asked my colleagues some other providers in this area, they said it was $200 for each spring. I paid them $450 something. My two major complaints are one, he used the cheap product and quoted me the highest quality spring sale and he charged highest sale but gave me the cheap product. He charged sales tax on the service fee also. I asked him, because I know I saw sales tax on the product and not on the service. In our county, there's a sales tax. He explained to me that I live here and I need to pay that. I tried to call them later to complain, but everyday I didn't get a chance to call and complain. I'm not happy. I'd give them a B overall. He did a good job, but the product is not good.”

Review by
09/26/2016

“I think ABC did good work. I’d say it was an A.”

Review by
09/26/2016

“I'd grade it an A. They did a really good job.”

Review by
09/26/2016

“They did some work for me. They earned an A+.”

Review by
09/26/2016

“They did a great job. I'd grade it as an A+ overall.”

Review by
09/26/2016

“It was a positive experience. I would grade it an A overall.”

Review by
09/26/2016

“It was good. I'd grade them an A.”

Review by
09/26/2016

“ABC did my door repair. I'd grade it an A+.”

Review by
09/26/2016

“They  did awesome work. They're wonderful.”

Review by
09/26/2016

“It's pretty good, so I'd grade it an A.”

Review by
09/26/2016

“Overall, I would grade them an A+. They did great.”

Review by
09/26/2016

“I'd grade my experience with an A+.”

Review by
09/26/2016

“They  fixed it, and everything was solid. I'd say an A. I'd definitely use ABC again.”

Review by
09/26/2016

“They were great. A little expensive but they did a good job and came and went. It was good.”

Review by
09/26/2016

“I  had a positive experience. They get an A rating from me. I would most likely recommend them.”

Review by
09/26/2016

“I had a good  time with them. I'd grade it an A. They did a great job, and I’d give them A grades on everything.”

Review by
09/26/2016

“It was great.”

Review by
09/26/2016

“Overall, I'd give them an A-.”

Review by
09/26/2016

“It's working very well.”

Review by
09/26/2016

“They're an A+ company.”

Review by
09/26/2016

“They did a good job.”

Review by
09/26/2016

“They did good work.”

Review by
09/26/2016

“I had a positive experience with the service technician, but not with Amazon. I’d grade them with a B.”

Review by
09/26/2016

“The guy had to get something and about three hours went by before he showed up, so I’d give that a B. The quality of work and installation were good. He got the job done and the paint matched, so I’d give that an A. I would recommend them.”

Review by
09/26/2016

“I appreciated that they came quickly, but it wasn’t installed properly, so they had to come back multiple times. We had two different guys, but the main one was pretty good. It was moderate, so I’d grade it a B-.”

Review by
09/26/2016

“It was not positive only because what was quoted was not real. The quote wasn't real. But the service itself was fine. It was just that what was quoted wasn't accurate. I would give them a C. What they quoted on the telephone was not what we ended up paying. They were very punctual and very accommodating. I wouldn't recommend them. I wouldn't recommend the broker.”

Review by
10/13/2015

“The garage went off track or something because I pulled out I don't know exactly what they did but they did a good job. My husband handled it, I wasn't really involved. I came home it was fixed and it was a good price and that's all I cared about, I would grade them an A.”

Review by
10/13/2015

“In our previous residence, they fixed our garage door for us. The sensor was off, and they fixed that. In the process, the panel in the middle of the door was breaking, and their quick thinking prevented a catastrophe from happening. They’re an A-worthy company.”

Review by
10/13/2015

“They were efficient when they diagnosed the problem, and it was finished and completed immediately, without any hassles and I was pleasantly surprised. It was bitter cold day and he had to rewire some things, I was glad that he did it and not me. The sensors on the garage door failed and one of them had to be replaced. They’re A+.”

Review by
10/13/2015

“They were both fixing the garage and tuning it up. They were prompt, did a good job, and explained things well—it was great. They came for maintenance, but since the garage door was broken, they fixed that as well. They moved us up on the schedule, since they knew the garage wasn't opening. I’d rate them as an A.”

Review by
10/13/2015

“They were helping me repair a garage door that went off track. They gave me a very comprehensive review, not just about resolving the immediate problem, but also on a large scope review—so that it doesn't happen again. I chose them based off a referral. They’re an A+ company. They were great.”

Review by
10/13/2015

“I got them in to do a check on the system. They came in to do a review of the garage, and the reason I had them do it was because my garage door opener was failing. They assessed the problem and recommended a solution. I thought it was a good solution, so I had them do it. They get an A.”

Review by
10/13/2015

“They were fixing an issue with the chain in the garage and putting bolts in. It was a very positive experience. They were quick, they were here before the time, and they cleaned up. They were really nice. They get an A+.”

Review by
10/13/2015

“They replaced the garage door. They were quick, they were on time, and they seemed like good installation. I think they're finance offer was better and that's why I chose them. I would grade them an A.”

Review by
10/13/2015

“The garage door was not opening and closing properly. They came on time and did what they were supposed to do. They came back out when I needed them. The get an A in my book.”

Review by
10/13/2015

“They replaced rollers on the garage door. They showed up on time, and they did the work for what they said they were going to charge. I’d give them an A.”

Review by
10/13/2015

“It was a good experience. They did maintenance on my garage door, and I’d grade them as an A.”

Review by
10/13/2015

“They replaced the springs in our garage door, and they did a good job. I’d rate them as an A.”

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