Pop's Garage Doors, LLC

Zainab S. Rhazi

9 months ago

Very professional, courteous, and timely. Michael is knowledgeable. He did an excellent job and was done within about 20 minutes. He communicated well about the issue with my garage door and I will be recommending Pop's Garage Doors to friends and neighbors. I wish my dealings with technicians were always this seamless. He also greased the parts that were squeaky and it makes a world of difference. One bracket had fallen off and the door was stuck.

Thulisile Ndlovu Thomas

5 months ago

Our garage door spring popped yesterday and we found out early in the morning which was one of the coldest mornings of the year. Called Pop's and they got us a same day appointment on a Sat. between 9-11am which was great since there's a snow storm on the way. Michael contacted us and arrived at 830 and the job was completed within an hour. We are so grateful for professional, friendly and quick service. Stay safe!

Mark Alexander

2 months ago

Michael from Pop’s Garage Doors did an outstanding job on my garage door repair. He replaced the drums and cables and properly tensioned the system everything is now running smooth, quiet, and like new. What really stood out was his professionalism and expertise. He clearly knew exactly what he was doing, worked efficiently, and took the time to make sure everything was done right the first time. No shortcuts, no confusion just solid, high-quality work. Pricing was fair, service was fast, and the overall experience was seamless. It’s hard to find reliable technicians like this these days. Highly recommend Michael and Pop’s Garage Doors if you want the job done right.

David Binette

2 months ago

Pop’s Garage Doors is amazing! Even though I called after hours the answering service was able to set up a service call immediately for a next day appointment. The arrival window was for between 08:00-12:00 and I got a text from the technician at 07:55 on the morning of the appointment that he would be there in 15 minutes. When Michael the tech arrived at 08:10 he did a quick estimate and I agreed to the reasonable price to replace a torsion spring. Michael worked quickly and efficiently and completed the job in 20 minutes, he definitely knew what he was doing! And just like that I paid him and he emailed me a receipt, complete with a 2-year warranty. I can’t say enough about the friendly, quick, efficient, and reasonably priced service I received from Pop’s! I highly recommend them for any garage door work that you need done. Thanks again Michael!

Drew Starck

3 months ago

SCAM ALERT - BEWARE - Had them out years ago to install a new spring and their price was on the high end but fine enough to proceed. Had a cable come off the guide/spindle and called them out. They said it would be a $29 fee for the service call but that would come off the service. I agreed thinking the call wouldn't be unreasonable and I had limited time to deal with the garage door that day. Plus, I dont like messing with things I don'tknow about without doing research. I was wrong. They quoted me $480 (minus a small discount for repeat customer) for a job that would take the tech 10 minutes and required no parts. I know this as after I told him absolutely not, I did a bit of research and the fix ended up taking me 20 minutes and the only tool was a pair of vice grips. After the tech left I texted the office and explained my frustrations with the absurdly unreasonable quote. They at first denied my refund request saying it was 'no pressure' quote, but I explained that by charging a service call fee that is "deducted" from the service it absolutely is a pressured quote. Eventually they agreed to issue a refund and said the check would be sent out the next Monday. That was 3 months ago. I followed up after 1 month and got no reply. After 2 months I followed up again and got a reply that they would "follow up with the owner" but no further reply. At 3 months now I sent another message and got no reply.