Setpoint Refrigeration LLC
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Setpoint Refrigeration LLC has received 4.8 out of 5 stars based on 38 customer surveys conducted through GuildQuality.
5
36
4
0
3
1
2
0
1
1
1st year as a Best Pick Call
"Why choose Setpoint for your HVAC needs? We know that there are many companies that offer services similar to ours. I worked for many of those companies before starting my own company. We stand out for our dependability, experience, honesty, and customer service. All of our technicians are factory-trained so you can relax."

Yamel Gonzales | President
Company Information
Services Offered
Setpoint Refrigeration LLC offers HVAC, furnace, and heat pump installation, repair, replacement, and maintenance; thermostat installation, repair, and replacement; ductless mini-split, HVAC zoning system, air purifier, humidifier, dehumidifier, and exhaust fan installation; indoor air quality solutions; maintenance programs; 24/7 emergency services; and free equipment replacement estimates.
Warranty
The company offers a 10-year parts-and-labor warranty, a lifetime warranty on compressors, and honors manufacturers' warranties.
Company History
The company started in 2018.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Setpoint requires a $79 fee for system diagnostics and an estimate fee for some services.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
299 Andele Way S
Liberty Hill, TX 78642
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLA00023631C

Compiled Score:

Setpoint Refrigeration LLC has received 4.8 out of 5 stars based on 38 customer surveys conducted through GuildQuality.
5
36
4
0
3
1
2
0
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/28/2021

“My prior HVAC company did not replace the filter on my HVAC and it went through the whole summer with no filter so the unit was very dirty. Set Point came out and cleaned the whole unit, put in a new filter and now it is working as intended”

Review by
03/27/2021

No review comments provided

Review by
03/11/2021

No review comments provided

Review by
03/11/2021

No review comments provided

Review by
02/25/2021

“The installer did a great job.”

Review by
02/24/2021

“I was most satisfied with their responsiveness.”

Review by
02/24/2021

No review comments provided

Review by
02/24/2021

“The installer who came out was outstanding.”

Review by
02/24/2021

“Jake was very helpful and the owner was always responsive and easy to approach.”

Review by
02/24/2021

“They were very professional and they got to my house very quickly after I called them.I didn't have to wait too long. It was same day service.”

Review by
02/24/2021

“I really liked the two young men that were here. I was really pleased with them.”

Review by
02/24/2021

“The guy that came was on the ball and I was totally satisfied with every thing.”

Review by
02/24/2021

“I like the fact that they come out in what I would call nonstandard business hours.”

Review by
02/24/2021

“The owner was here and he was amazing. He was very helpful and made sure to work with me regarding payment. He waited about 3 weeks for me to move my money around in order to pay him. During the wait, he never hassled me at all, which I was really happy with.”

Review by
02/24/2021

“They had to replace a capacitor on my unit. During the process, they explained what they were doing, why they were doing it, and what went wrong over time, which I thought was exceptional.”

Review by
02/24/2021

“I have worked with several HVAC and plumbing companies, but none have taken the personal approach like Set Point Refrigeration. They have guided me on patching things up and figuring out what to do until they can get out to fix the problem. This way of going above and beyond for their customers is why I recommend them to my friends for all their HVAC needs.”

Review by
02/18/2021

“Alex”

Review by
02/17/2021

No review comments provided

Review by
02/17/2021

“The whole did a great Job!”

Review by
02/17/2021

“best in the whole world”

Review by
02/08/2021

“The owner is very professional and communicates timely.”

Review by
02/08/2021

No review comments provided

Review by
02/01/2021

No review comments provided

Review by
02/01/2021

“All”

Review by
01/29/2021

“Price was fair and installation was generally good.”

Review by
01/29/2021

“Set Point Refrigeration did a great job, were timely and provided a great service.”

Review by
01/29/2021

No review comments provided

Review by
01/29/2021

“I'd like to recognize Yamel and Jake for their exceptional service.”

Review by
01/29/2021

“I'd like to recognize the salesperson for their exceptional service.”

Review by
01/29/2021

“They met my expectations by fixing the problem.”

Review by
01/29/2021

“They came out right away on a holiday and did not charge me extra and I appreciate that.”

Review by
01/29/2021

“The guy that came was very responsive.”

Review by
01/29/2021

“I would not allow them on my property. I feel like I got ripped off. I had to get someone else to come out.”

Review by
01/28/2021

“Sloppy carpenter work I?m mounting new evaporator.”

Review by
01/27/2021

“The owner provided me with all the information I needed to make an informed decision in a timely manner.”

Review by
01/27/2021

No review comments provided

Review by
01/27/2021

No review comments provided

Review by
01/27/2021

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: