Setpoint Refrigeration LLC
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Setpoint Refrigeration LLC has received 4.9 out of 5 stars based on 85 customer surveys conducted through Our Research Partners.
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2nd year as a Best Pick Call
"Why choose Setpoint for your HVAC needs? We know that there are many companies that offer services similar to ours. I worked for many of those companies before starting my own company. We stand out for our dependability, experience, honesty, and customer service. All of our technicians are factory-trained so you can relax."

Yamel Gonzales | President
Company Information
Services Offered
Setpoint Refrigeration LLC offers HVAC, furnace, and heat pump installation, repair, replacement, and maintenance; thermostat installation, repair, and replacement; ductless mini-split, HVAC zoning system, air purifier, humidifier, dehumidifier, and exhaust fan installation; indoor air quality solutions; maintenance programs; 24/7 emergency services; and free equipment replacement estimates.
Warranty
The company offers a 10-year parts-and-labor warranty, a lifetime warranty on compressors, and honors manufacturers' warranties.
Company History
The company started in 2018.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Setpoint requires a $79 fee for system diagnostics and an estimate fee for some services.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
299 Andele Way S
Liberty Hill, TX 78642
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLA00023631C

Compiled Score:

Setpoint Refrigeration LLC has received 4.9 out of 5 stars based on 85 customer surveys conducted through Our Research Partners.
5
80
4
1
3
3
2
0
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/30/2021

“I have an issue that needs to be resolved with their equipment. The unit that was recommended was not enough - so a free upgrade was offered but I ended up needed a new unit. The new unit isn't big enough. They were going to add an additional unit but it is going to cost me another $2400.”

Review by
09/28/2021

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Review by
09/24/2021

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Review by
09/21/2021

“They were very professional,courteous,helpful and did exactly as promised.”

Review by
09/20/2021

“They were punctual, and they were willing to help me.”

Review by
09/20/2021

“Very good service! I will recommend Set point Refrigeration.”

Review by
09/20/2021

“My house was extremely hot. The guy who came out to fix the problem knew exactly what the problem was and fixed it. I am a happy camper.”

Review by
09/20/2021

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09/20/2021

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09/20/2021

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09/20/2021

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09/20/2021

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09/17/2021

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Review by
09/15/2021

“They did an excellent job and answered any concerns we had in a speedy and excellent fashion.”

Review by
09/13/2021

“Arrived on time with enough crew to complete the job quickly and professionally. Crew was knowledgeable, polite and friendly.”

Review by
09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/08/2021

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Review by
09/08/2021

“Absolutely as I said somewhere Josh is the best company I’ve ever worked with”

Review by
09/07/2021

“Very professional staff, expedient, responsive, and helpful with the diagnosis.”

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09/07/2021

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09/07/2021

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09/07/2021

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09/07/2021

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09/07/2021

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09/07/2021

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09/07/2021

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09/07/2021

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09/07/2021

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Review by
09/07/2021

“The pricing seemed to fluctuant based off the person that came out. The price was almost 100% different for the same part.”

Review by
09/05/2021

“I would highly recommend them to all. Want the job done well? Call Set Point! You will be happy you did.”

Review by
09/04/2021

“The only company that told me I did not need to replace my entire system. My old system was several years old installed by the previous owner with a different company. They did all the leg work and found the failing part was under warranty and offered to get it replaced. I decided to go ahead and update the entire system and felt their honesty and hard work really stood out among the several other companies that had come out to quote.”

Review by
09/04/2021

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09/04/2021

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09/04/2021

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09/04/2021

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09/03/2021

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08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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Review by
08/31/2021

“They would get a five if it was not for the first technician.”

Review by
03/28/2021

“My prior HVAC company did not replace the filter on my HVAC and it went through the whole summer with no filter so the unit was very dirty. Set Point came out and cleaned the whole unit, put in a new filter and now it is working as intended”

Review by
03/27/2021

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Review by
03/11/2021

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03/11/2021

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Review by
02/25/2021

“They did a good job! The installer quickly found the problem and repaired our air conditioner within 1 hour. We did not get charged a ton of money for the repairs and the service call. The installer was very honest and professional. He did not try to sell me on anything more than what needed to be repaired.”

Review by
02/24/2021

“I have worked with several HVAC and plumbing companies, but none have taken the personal approach like Set Point Refrigeration. They have guided me on patching things up and figuring out what to do until they can get out to fix the problem. This way of going above and beyond for their customers is why I recommend them to my friends for all their HVAC needs.”

Review by
02/24/2021

“They were very professional and they got to my house very quickly after I called them.I didn't have to wait too long. It was same day service.”

Review by
02/24/2021

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02/24/2021

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02/24/2021

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02/24/2021

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02/24/2021

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02/24/2021

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02/24/2021

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02/24/2021

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02/24/2021

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02/18/2021

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02/17/2021

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02/17/2021

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Review by
02/17/2021

“best in the whole world”

Review by
02/08/2021

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02/08/2021

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02/02/2021

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02/01/2021

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02/01/2021

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01/29/2021

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01/29/2021

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01/29/2021

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01/29/2021

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01/29/2021

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01/29/2021

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Review by
01/29/2021

“Price was fair and installation was generally good.”

Review by
01/29/2021

“Set Point Refrigeration did a great job, were timely and provided a great service.”

Review by
01/29/2021

“I would not allow them on my property. I feel like I got ripped off. I had to get someone else to come out.”

Review by
01/28/2021

“Sloppy carpenter work I’m mounting new evaporator.”

Review by
01/27/2021

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01/27/2021

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Review by
01/27/2021

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Review by
01/27/2021

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