Precision Heating & Air

Paola de la Portilla

4 months ago

I had a great experience with Jose Castellan. He was excellent—he communicated clearly throughout the entire process and worked late into the evening to ensure our new unit was fully running even though he knew he needed to come back the next day to finish the work. Thanks to his hard work, we were able to use our heater that same night. Highly recommend their professional and dedicated service!

Rose Proler

5 months ago

While Ralph was polite and effective. Other than opening the flue of the chimney (was to be left open by chimney sweep) and attach a retaining nut to the hot water side of a faucet. This part was missing from faucet package, about a year ago. We had a contract with a different company at the time, who would have done it for free (as we had paid for a whole installation). But when it arrived, we had left that firm and contracted w Fox, so they were going to charge us to install the retaining nut. Now contracted to you, we declined. I waited till I needed a plumber to request this, as it is a minor job. So I added it to my service call. The chimney flue took very little time to detect, and we aren’t sure this will correct the problem. The nut instal also didn’t take much on time. We had expected $50 or so for the nut instal and same for the fireplace, which is 1/2 of what was charged, and that was with a 20% discount. The 4 stars are for Ralph. I would give the pricing 1 star.

A Christopher

a month ago

Marvin Flint was very professional and provided excellent customer service. He did a great job performance HVAC maintenance and identified an issue with my capacitor that would have cost me alot of money down the line. Thank you Marvin, I owe you lunch next time!

Justin Dawn

a year ago

I had a ton of issues with my ac unit. I ended up just replacing it. Jose was the technician that installed the new unit. He was awesome. He was right on time introduced himself shook my hand and immediately wen to work. He directed his helper on what to do and began removing the old unit. Throughout the day he would check in with me and let me know where they were at. They ran into some issues which wasn't their fault but my cheap builder but was able to take care of everything. It was a long day for them especially on a Saturday but they got everything done. Now my new ac is up and running and so much nicer. Jose was polite respectful and very professional. If you are going to get precision to do any ac work make sure you ask for jose to be the tech.

Amy Morehart

a month ago

Jaden came on time and was knowledgeable. He explained the program and made sure everything was working properly. I went from concerned about an issue with the unit to feeling the support of having a warranty!