Fox Service Company
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Fox Service Company has received 4.6 out of 5 stars based on 53 customer surveys conducted through Our Research Partners.
5
42
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6
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1
0
1st year as a Best Pick Call
"'One Call. One Company.'"

James Bagby | General Manager
Company Information
Services Offered
Fox Service Company offers air conditioning and heating system repair and replacement and indoor air quality services, including duct cleaning, humidifiers, and fresh air ventilators. The company also offers electrical maintenance and repair services; generator repair and installation; ceiling fan installation; and plumbing services, including maintenance, water heater and gas line repair and installation, and leak detection and repair.
Minimum Job
Some services have an estimate fee. A $99 diagnostic fee is charged but waived with paid repair.
Warranty
Fox Service Company offers a 100 percent satisfaction guarantee.
Company History
The company started in 1972 and is part of a national franchise.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
1506 Ferguson Lane Suite 102
Austin, TX 78754
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00027125E

Compiled Score:

Fox Service Company has received 4.6 out of 5 stars based on 53 customer surveys conducted through Our Research Partners.
5
42
4
6
3
2
2
3
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/20/2022

No review comments provided

Review by
10/14/2022

No review comments provided

Review by
10/11/2022

No review comments provided

Review by
10/11/2022

No review comments provided

Review by
10/10/2022

“I used to work in AC, so I know what happens in the industry. I had a very minor problem, and the tech came over and said I needed an entire new system for $15,000. I had someone else come, and they did honest work, and it cost about $200. That's why I would never use Fox Service Company again. Whoever came was a fraud. We know who they are in the industry and he needs to be removed from the company. I never participate in studies or comments, but this was insanely egregious and this person needs to be stopped.”

Review by
10/01/2022

“They're very versatile and reliable.”

Review by
09/26/2022

No review comments provided

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09/23/2022

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Review by
09/23/2022

“They did a good job, and they were very accommodating. I did not have any problems whatsoever.”

Review by
09/22/2022

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09/14/2022

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09/13/2022

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09/13/2022

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09/12/2022

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09/12/2022

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09/09/2022

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09/07/2022

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09/06/2022

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09/06/2022

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09/06/2022

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09/02/2022

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09/01/2022

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09/01/2022

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Review by
09/01/2022

“I was satisfied with the service.”

Review by
09/01/2022

No review comments provided

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09/01/2022

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Review by
09/01/2022

“They have always been extremely responsive, following up very quickly.”

Review by
09/01/2022

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Review by
09/01/2022

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Review by
09/01/2022

“I had a very bad experience. I booked the appointment and they didn't tell me it would be for them to just come look at it. They charged me $50, told me I needed a lot of things I didn't need, and left the a/c unit disassembled when they left my house. it all was very unprofessional.”

Review by
08/22/2022

“The guys at Fox seem to be more knowledgeable and can resolve problems quickly.”

Review by
08/22/2022

No review comments provided

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08/22/2022

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08/22/2022

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08/22/2022

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08/22/2022

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08/17/2022

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Review by
08/15/2022

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Review by
08/13/2022

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Review by
08/13/2022

“They have always done a really good job and I've used them for a long time. The technicians are very polite, clean, and respectful.”

Review by
08/12/2022

No review comments provided

Review by
08/12/2022

“I like the company. They're nice people. I had no problems. That's why I switched to this company.”

Review by
08/12/2022

No review comments provided

Review by
08/12/2022

“They are very polite and accommodating, but some of the prices are a little too much. They are fast at getting service to the area.”

Review by
08/12/2022

No review comments provided

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08/12/2022

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08/12/2022

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08/12/2022

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08/12/2022

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08/12/2022

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Review by
08/12/2022

“They came out quick, they were very nice and friendly, and explained the situation very well.”

Review by
08/11/2022

No review comments provided

Review by
08/11/2022

No review comments provided

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