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FEATURED REVIEWS
“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”
“The product they installed was good. I guess you can say I was pretty pleased with it. The price was, I thought, quite extreme, but we didn't have much choice and we were in a hurry to get it done; they were ready to do it and did quite well. They installed an A/C unit upstairs. I would grade the overall experience with an A. I would highly recommend them.”
“Very professional and quality work completed by Abacus technicians. I would highly recommend this company for anyone's HVAC or plumbing needs and I will certainly use them again when the need arises.”
“Abacus service representatives are extremely professional and competent.”
“The work once completed was very good. However, when we first we called, they responded right away but they did some work but didn't find a leak until I called the next day because the unit was running but no cool air and our house was all foggy from the Freon leak and the air stopped cooling. I called again and they came out again, and fixed and replaced all. Then the final result was wonderful.”
“Professionalism, cleanliness, and swiftness is service”
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“I appreciate the service, but I dislike unnecessary recommendations.”
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“They exceeded my expectations.”
“They are prompt and professional. They are just a little pricey.”
“Everyone that has come out and done work for us has been excellent. They are exceptional.”
“They met my expectations as far as their cleanliness and getting the job done right the first time. They were also very professional.”
“I like the Abacus' service. They are really good for emergencies because they have hours of service available. They are a little pricey.”
“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”
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“Henry was really nice. He was great. He kept me updated on the project.”
“The quality of the product and the warranty meets my expectations.”
“They were professional and courteous.”
“There were none.”
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“John Canales”
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“Charged me $500 to replace a $20 capacitor, then tried to sell me a $13,000 new AC - why would I recommend this to anyone?”
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“I purchased the seasonal check up for air/heating system. They came out initially when I had an issues which the technician fixed right away, $3000 later. When it was time for them to do the winter season check, they called to make an appt. I wasn't available at the time, I called back left several messages and never received the winter check up. I'm sure they charge me soon for the summer check as well.”
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“Timeliness, availability”
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“The installer was great!”
“They are always very professional and courteous.”
“I was satisfied with the quality of the service. The things they did they did correctly. They just have a really high opinion of themselves.”
“I would like to recognize the technician that came.”
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“I would like to recognize Bob Connolly for his exceptional service.”
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“The first time went well. The second time, it seemed like they sent someone who wasn't as educated on what he was doing. He forgot his own ladder.”
“The technician said that everything needed to be replaced but another company told me after that that everything was fine. The price was entirely too high.”
“I would like to recognize Randy for the plumbing and I generally like all of them.”
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“Carlos Delgado”
“Very professional!”
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“They met or exceeded my expectations with the quality and speed and efficiency.”
“The guys that came out were really good. There were two guys that came out, they were helpful and knowledgeable, but I don't remember their names.”
“Great company.”
“They're always professional, on time, and they keep me on top of maintenance.”
“They were very professional, through, and patient when answering my questions.”
“I have been with Abacus Plumbing, Air Conditioning & Electrical for years, they are top notch.”
“They met or exceeded all of my expectations.”
“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”
“I feel that they were all three very knowledgeable in their fields. They were punctual and showed up on time. They were very professional.”
“I would like to recognize everyone they sent for exceptional service. We've had a new air conditioner installed, plumbing work and electrical re-wiring done. They were all outstanding!”
“Great service.”
“I'd like to recognize both the technicians that came out, they were both exceptional, very professional and knowledgeable.”
“I would like to recognize the gentleman that came out and did the assessment for HVAC installation; he was very knowledgable and helpful.”
“I'd like to recognize the service technician, I believe his name was Jerry for his exceptional service.”
“I would like to recognize the technician and the salesperson for their exceptional service. They were very helpful.”
“They provide a great service.”
“I would like to recognize Jose Ortiz in the Air Conditioning department.”
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“The service technician was professional that's where he exceeded my expectations, but he did fall short of knowledgeability.”
“JOSE ORTEGA, CARLOS, EXCEPTION FROM SUNDAY 6/9/19.AFTERNOON.”
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“Recognize Monte Cunningham HVAC Technician. I always request that he service my system. Best ever!!!!!”
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“Ralph Few and two men crew that installed air conditioner”
“Very knowledgeable & polite.”
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“The customer services is above and beyond. The technician they sent out here was highly respectful, very knowledgeable, and more than immaculate.”
“All of them provided exceptional service. John stands out because I remember his name, but I don't remember his last name.”
“The people that were here did a fantastic job.”
“I've had several different employees come to the house; they've all done a great job.”
“I like the way they inform the customer of when they are coming through text and email. They are generally always on time, even when I had an emergency they were able to get out on time. Also, all the technicians are professional.”
“They're very good at communication, as far as explaining what needs to be done and why. They've improved significantly. They used to hit heavy with sales pitches when they were doing maintenance treatments, and they've improved considerably on that, and I appreciate that very much.”
“I would like to recognize Dan Darrow for his exceptional service.”
“They exceeded my expectations in overall service communication.”
“Response time.”
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“Worst Service I have ever received!!!”
