All Star Products
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

All Star Products has received 4.9 out of 5 stars based on 120 customer surveys.
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8th year as a Best Pick Call
"Our only focus is to please the customer. This philosophy earns us almost 90 percent of our business from past customers or their referrals. A referral is our best compliment. Our goal is to completely satisfy our customers by using the best products, service, and installation possible so they will recommend our services to others."

Max Jacobsen | President
Company Information
Services Offered
All Star Products offers residential window and door replacement. The company also installs vinyl siding.
Warranty
All Star Products offers labor warranties and honors manufacturers' warranties on all products. Glass breakage warranties are also available on some products.
Company History
The company was founded in 1987 by Duane Kennebeck. In 2004, Max Jacobsen became a co-owner of All Star Products.
Employee Information
The company's technicians drive marked vehicles.
Additional Information
All Star Products sells numerous brands of wood and vinyl windows, including Pella, Marvin, Alside, and Silver Line. In addition, the company offers Pella and Armstrong steel or fiberglass entry doors and the complete line of LARSON storm doors.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood

Compiled Score:

All Star Products has received 4.9 out of 5 stars based on 120 customer surveys.
5
103
4
17
3
0
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/19/2017

“My experience could not have been any better with them. I liked the fact that Max the owner of the company spearheaded all the quotes and was on-site. I liked the quality of the products I purchased. I can't speak highly enough of the installers and their professionalism. I'd give them an A+.”

Review by
05/19/2017

“It was pretty positive. Nothing in particular I liked or disliked about the company. Nothing that stood out about their work. It was fine. I'd give them an A. I had no complaints with any of their work. I have already recommended them.”

Review by
05/19/2017

“They were wonderful. They did the job that they said they were going to do. The pricing was good. They cleaned up. Everything was positive and we recommended them to another person. I would grade them an A+.”

Review by
05/19/2017

“They were very, very good. They replaced a patio door. I'm very happy with their work, and the prices were very competitive. It turned out well. I would say A+. Customer service I wasn't too crazy about. ”

Review by
05/19/2017

“They were great. I liked their honesty, and their prices were actually pretty good too. The actual guys who did the job were really friendly and courteous. I would grade them an A.”

Review by
05/19/2017

“It was very positive. I just thought they did very good work, and they cleaned well. They were very nice to us. Their prices were very fair. I'd say A+.”

Review by
05/19/2017

“I liked the installer. I thought he was very trustworthy and personable and I thought he took a lot of pride in his work. I would grade them an A.”

Review by
05/19/2017

“They performed according to the agreement. There was a slight problem, and they corrected it. I would grade them an A. They were nice people.”

Review by
05/19/2017

“The company replaced some windows. The owner was very helpful. He was overall a good guy. He seemed pretty honest. It was an A for sure.”

Review by
05/19/2017

“I had a pretty positive experience. The sale was great. I could have picked a better installation guy. I would give them a B+.”

Review by
05/19/2017

“They did some window or door replacement. I liked the flexibility with the owner. I dealt with him mainly. I'd give them an A.”

Review by
05/19/2017

“They did some window or door replacement. They were prompt. They were quick, and thorough, and very clean. I'd give them an A.”

Review by
05/19/2017

“They really took their time and were very careful with everything. The finished work was very nice. I would grade them an A+.”

Review by
05/19/2017

“I've used them in the past, and I've had good luck with them in the past. I would grade them an A+.”

Review by
05/19/2017

“It was a good experience. We liked the guy that we worked with. I would grade them an A.”

Review by
05/19/2017

“They came on time. They did the work. They cleaned up well. I'd give them an A+.”

Review by
05/19/2017

“It was all good. It was fine. No complaints.”

Review by
05/19/2017

“The windows? I would grade them an A+.”

Review by
08/31/2016

“I  would grade them an A. They were prompt, their price was fair, and they did great work.”

Review by
08/31/2016

“They did windows for us. They were friendly and did a good job in a short amount of time. I would grade them as an A.”

Review by
08/31/2016

“They replaced my windows. I would give them an A rating. They did a good job and I liked their work.”

Review by
08/31/2016

“They installed windows for me. I would grade them an A. They were easy to work with and cost effective. I would most likely recommend them.”

Review by
08/31/2016

“They replaced some windows for us. They were very quick to give us an estimate and the work they did was pretty good. I would grade them a B-”

Review by
08/31/2016

“They installed windows for me. I would grade them a B. The quality of work and customer service was good. There was no problem—they were good.”

Review by
08/31/2016

“They  were as close to perfect as you could get. I would grade them an A. I was really pleased with them, they were really nice, and they left the place really clean. Everything was perfect.”

Review by
08/31/2016

“They did windows and a patio door replacement. They did what they said they were going to do and everything seemed to work out OK. I would grade them an A+. I would recommend them.”

Review by
08/31/2016

“They put in windows for me. They earned an A. We got the product when they said and they were quick to install. They didn't interrupt our house too much to do the installations.”

Review by
08/31/2016

“They did window replacement for me. I would grade them an A. They were very informative and on time. They cleaned up really well and had a good group of guys installing the window. I liked DeWayne, the salesman.”

Review by
08/31/2016

“That was last year. They did windows for me. I would grade them a B. They were certainly good prices. They did an excellent job, there were some issues, and they tried to fix them. I would recommend them.”

Review by
08/31/2016

“They  were great—they replaced windows for us. I would grade them an A+. They were very direct when we were looking at products. They weren't pushy trying to sell us a certain thing. They were quick and cleaned up after themselves, all around a very good experience.”

Review by
08/31/2016

“They did windows. I would grade them A for excellent. I liked them. The company changed the window and I liked it. I wouldn't recommend them, because after they did the work, there was some leaking that I found in the window. It took them four months to get back to me and fix the problem.”

Review by
08/31/2016

“We had a great experience working with them. They installed windows in one of the bedrooms and in the dining room. I would grade them an A. I liked the salesperson; I think he was the. I liked that they explained everything that we were going to do. I liked the quality of the products, the information that they left, and I liked the guarantee with the warranty. I would definitely recommend them.”

Review by
08/31/2016

“They replaced my windows. I liked the fact that they showed up when they said they would. They were almost religious about cleaning up after themselves. I liked the product they sold. I can't say anything bad about them, in fact, I told some other people that were talking about windows about this company. I would grade them an A.”

Review by
08/31/2016

“That was probably a year ago. There was no follow up from them after, and I wasn't sure how to open the windows after. They did a neat job, and the installers were very careful. I don't know how well the windows work because I haven't been able to open them and it's been less than a year. I wish they would have had followed up, washed the tag off the windows, and made sure they open. They were very nice when they came out. The installation looked good, but there was humidity in the windows. I didn't know if I had it too high, or how the windows were working.”

Review by
08/31/2016

“They replaced 21 of our windows and our two sliding doors. I would grade them an A. I'm a handy man and I have been recommending them for the past 26 years. They did work in my house 26 years ago. This is the second time that they replaced all my windows in a house that I've owned. I've probably referred them to 4 or 5 customers. I'd say that if I didn't give them A's all across the board, I would be doing them an injustice.”

Review by
08/31/2016

“They  were very good; it was an excellent experience. They installed new windows and doors. I would grade them an A+. They were very good. They were friendly and their customer service was excellent. They were sensitive to our requirements and needs, and the installers were pleasant to work with and professional. The cleanup couldn't have been any better. I would recommend them any time and I would use them again.”

Review by
07/02/2015

“They installed windows for me. I liked the installer’s professional and gentlemanly manner. He was willing to discuss any point that I brought up, and he made sure that the work was to my satisfaction. He and his crew were very careful about the amount of mess that was created, and they made sure that it was restricted to the areas where they were working. I'm happy. I found the company through a friend of mine who knew them. I would give them an A. They were excellent.”

Review by
07/02/2015

“All Star Products replaced all of the windows in my home. I liked that they kept their appointments. They were neat, they didn't falsely represent themselves, and they were good workers. I would give the company an A rating—excellent.”

Review by
07/02/2015

“We had windows replaced by All Star Products, and they also installed a bay window and two patio doors. They were friendly and on time, and it was good, quality craftsmanship. They cleaned up after themselves, too. I would give them an A rating.”

Review by
07/02/2015

“They installed a patio sliding door. Their pricing was good, the product was good and they showed up when they were supposed to show up. I found out about the company through a referral. I would give the company a B+ rating.”

Review by
07/02/2015

“They installed patio doors. I would give the company a B rating.”

Review by
06/29/2015

“All Star Products was very efficient and did a nice job. They installed new windows. I would give them an A rating.”

Review by
06/29/2015

“They replaced 15 windows for me, and they did a fine job. I like the windows because they're sturdy and because they're handy to work with when you clean them. They’re an A.”

Review by
06/29/2015

“I like that he helped pick out the air conditioning unit. We chose them because of the price and our neighbors had them. They installed two windows. I would give the company a B rating”

Review by
06/29/2015

“They were very neat, very clean, and very polite. They put in all the windows and patio doors. I would grade them an A.”

Review by
06/29/2015

“Their price was competitive, they did a good job and they're neat and professional. They put in two sliding glass doors. I chose them because my family has used them in the past. I would give the company an A rating.”

Review by
06/29/2015

“I've used them twice, and I was going to call them to do a third set. They've replaced windows pretty much every year, and they replace about three windows at a time. I would give them an A rating—they were excellent; I had no complaints.”

Review by
06/29/2015

“All Star Products was fine. They did the work quickly, they cleaned up after themselves, and they delivered what they said they would. They installed our sliding glass doors. I found them through a referral from someone else. They get an A from me.”

Review by
06/29/2015

“I've used them three times. They deliver what they say and their prices are good and the guys are pretty friendly and polite and very efficient, it seems. They put in new windows for me. I found them when a neighbor said that they used them and that goes back into the late 90s', when I did the first time and the whole house was done in windows. Then after that I needed a new garage door put in and all of that has held up. I would give the company a B+ rating.”

Review by
06/29/2015

“I was very happy. They were no pressure, no haggling, very honest with their products. They replaced our windows and siding. I chose them over another company because their prices were pretty good, but more importantly they didn't have any pressure tactics for sale. They were very laid back and the owner met us directly, which was very reassuring versus just a sales person. I would give the company an a A rating, but it's only been a few weeks. The experience was great, the products seem great and we haven't had any service issues. Which is good, but this is something that we hope to last for twenty years.”

Review by
06/29/2015

“They did an outstanding job for us, they installed most of the windows in our house. It was the owner who came out to our house. He wasn't pushy at all, he said I'll send you a quote in a few days, but we weren't ready to do the work right away. He offered the price several months later (sounds like) and the price was outstanding. The guys who installed the windows did a fabulous job, they cleaned up after themselves and we've just been very pleased overall. They installed sixteen to twenty windows in our home. I would give the company and experience an A rating.”

Review by
06/29/2015

“Overall, we don't have any problems with the windows. So far, so good. I don't quite like the guy who might have been the owner of the business. I don't like him very much. When he tried to install the windows, he was kind of very aggressive. He wasn't going to come here everyday, he was trying to sell me the windows. When we signed the contract with him, he sent his guys to do the installation. During the process, if I had any problems I tried to contact him and he wasn't very cooperative. I already signed a contract with him. The windows have to last me a long time, but it's only the second year. So right now, I don't have issues with the windows. They work very well, so I'm willing to give the company and product a B rating because of the guy.”

Review by
06/29/2015

“The experience was good. They were prompt with their responses, and they did a good job of fixing the windows and the doors. I had an issue with the door, and they promptly came out, looked at it, and fixed it. This was a personal reference from a friend—I chose them because of a referral. I would give All Star Products an A.”

Review by
06/29/2015

“It was a good experience. The only thing is they messed up on the door order. I live in an association and it's supposed to be the exact same thing as what everybody has. It seems to have not been a problem so far, so far the association has not caught it. I don't think it'll turn into anything. I found the company through a recommendation from a lady who did my windows. I would give the company a B rating.”

Review by
06/29/2015

“The experience was fantastic, they did my windows. I liked their easy communication, clear pricing, they were there when they said they'd be there, minimal mess, minimal damage to plants and not really much cleaning we needed to do afterward. They installed all of our windows and sliding doors. I would give the company a B+ rating.”

Review by
06/29/2015

“I have no complaints. They did everything that they said they were going to do—there were no ‘if’s, ‘and’s, or ‘but’s. They did the work in a very good, workmanship-like manner. They put windows in for me, and it improved the room greatly—no doubt about it. I would grade the company an A.”

Review by
06/29/2015

“They paid personal attention to my needs (sounds like) and I like the price also. They walked me through the process and they repaired my patio door. We live in a town home community and our whole family is here and that's our preferable vendor in our community as well. I would give the community an A rating.”

Review by
07/30/2014

“They put in a sliding glass door and two egress windows. They came on time, the price was right, and they cleaned up after themselves when they were done. They were referred to me by my general contractor. I would give them an A.”

Review by
07/30/2014

“They installed a patio door. Matt was easy to work with. A patio door and windows. They are one of the providers for our condo association. I'd give them a B, B+.”

Review by
07/29/2014

“They replaced two slider doors and two windows—they replaced the glass, actually, which was all we needed. They gave us the most economical bid, and it was great. I called them, and they were the best. They get an A+ from me.”

Review by
07/29/2014

“A mistake was made, and they 100 percent stood up for it. They took responsibility and made it right—it was a pleasure to work with a company that does that. I think they were one of the companies that were recommended by our townhouse association, and they deserve an A.”

Review by
07/29/2014

“They did the job on time, at a reasonable price compared to other offers I had. I think they put in about twenty windows in the whole house. I was referred by a relative of mines. I would give them an A+. I was very, very happy with them.”

Review by
07/29/2014

“They did work in the basement, and everything was good. They were really fast. They came over in time, and they cleaned up after themselves. We had no incidents—no issues, leaks, or anything. They were absolutely fine. I’d rate them as an A.”

Review by
07/29/2014

“They put in a couple of big windows, and they did a really good job. They came, gave us a quote, and it was very good. It was a very good price and very good service. They were in my neighborhood. I was shopping for some prices, I got in touch them, and I liked them. I would give them an A.”

Review by
07/29/2014

“The windows are excellent. The price was good, the people were nice, they were clean, and they checked up after themselves. It was nice. They did windows throughout the entire house. My father was in the trade, and I remembered their name from him. I want to give them an A or A+.”

Review by
07/29/2014

“It was good, quality work. There was an issue with the installation because of something installed outside, so they came and took care of that. I was pleased with the follow-through, and when I phoned to ask about it, they didn't shy away from taking ownership and getting it fixed. I've used them before, and I'd use them again, but I don't have any more windows left. All Star Products is A+.”

Review by
07/28/2014

“I have no problems with All Star Products, but I have a problem with the people who manufactured the windows. They were here on time, and they did a great job of taking out the old windows and installing the new ones. They were very clean about what they did, and they cleaned up after themselves when they were finished. They did it all in a timely manner. My husband found the company. They get an A in my book.”

Review by
07/28/2014

“Our window well was disintegrating, so it wasn't just a matter of repair. They replaced our basement windows. One of them is a fire escape window, and they did a really good job. They even cleaned up my windows. I was really surprised we managed to get them to come that day. I thought they did more than they had to do, but the work was on time, and the windows have been nice. I haven't had any trouble with them. They were really nice. The man came out, looked at the work to be done, and gave the quote. They came back when they said they would be back, and it was less than what they thought it was going to be. They deserve an A or an A+.”

Review by
07/28/2014

“They arrived when they said they would, they had all the materials, they cleaned up very good, and they were respectful of the property. It was all positive, and I'll have them do more windows. My wife had a patio door put in by them years ago, so when it came time to put in more doors and windows we called them. We had the price set out, and they were the least expensive. They weren't the cheapest—there's a difference. They were the least expensive of the companies, and they were probably the third down in price. They were an A+.”

Review by
07/28/2014

“I had a little trouble with one of the windows, but I called them, and they fixed it, so I'm completely satisfied. When they did the first installation, the work was positive because of the customer service. I had known someone who’d used them before, and based on her report, I hired them. I'd give All Star Products an A-.”

Review by
07/28/2014

“They did some windows for us. They had good customer service, and they got there on time. This was the third time we've use them, and it was because of our past experiences with them that we decided to use them again. They are local, and we wanted to use someone in the community. I want to grade them as an A or an A+.”

Review by
07/28/2014

“They replaced ten windows, and they work well. The windows were good quality, and the installations went really well. It was good service. I think we saw them in Best Picks in the spring. I would say they earned an A or an A+.”

Review by
07/28/2014

“All Star Products took out all of our windows and replaced them with new ones. We liked their customer service, and the gentleman who was here, Jake, made it a positive experience. We liked that the sellers were up front. I’d give them an A.”

Review by
07/28/2014

“They put in one large window, and a patio door both done in a day. They had good service and reasonable prices. Everything was very satisfactory. I heard about them through a referral. I would give them an A or an A+.”

Review by
07/28/2014

“They replaced the window. We didn’t have any issues. They were very nice people, and they were in and out really quickly. I heard of them All Star Products through neighbors. They’re an A+ company.”

Review by
07/28/2014

“All Star Products did an outstanding job on my window replacement. They gave me the product I wanted and needed, and I liked that they gave me a whole bunch of references. They’re absolutely A+.”

Review by
07/28/2014

“They installed some windows for me. There weren't any hiccups. It was as quoted, they arrived when they said they would, and they were neat and cleaned up after themselves. I'd give them an A.”

Review by
07/28/2014

“It was very quick. They did my trim work and did a very good job. The trim work around my windows. A friend gave them my info. He did my windows in my other house. I'd give an A+.”

Review by
07/28/2014

“They installed widows. They were an excellent service with quality product and a great price. I would give the company an A.”

Review by
07/28/2014

“They installed the windows. They did quality work, they were really fast, and they had good workmanship. They were on time, and the customer service was good. I would grade them as an A.”

Review by
07/28/2014

“They were very efficient, nice, and pleasant. They cleaned up, and everything was perfect. I have no complaints at all. I’d use them again, and I would give them an A+.”

Review by
07/28/2014

“All Star Products put in windows, and we were very pleased with the work. They were just what we wanted, and the installation went well. They should get an A or an A+.”

Review by
07/28/2014

“They did wonderful work. They installed quite a few windows and a sliding patio door. They worked like a team, were cheerful, and didn’t waste a minute. I would recommend them.”

Review by
07/28/2014

“They replaced all the windows in my condo, and they did a wonderful job. It was on time and up to spec, and I’ve had no problems since. They were hardworking and excellent—A+.”

Review by
07/28/2014

“They replaced windows in our garage, and they did a good job. I would give the company an A rating.”

Review by
07/28/2014

“They were excellent. Everything was very good. I would give All Star Products an A rating.”

Review by
07/23/2014

“The wooden frames of the original windows were rotting, so we replaced them all with new, brown aluminum windows. They did good work, and the windows were fine. They get an A.”

Review by
07/23/2014

“All Star Products replaced three windows in our house. They were efficient and on time, and they did everything they said they would do. It was all good. I'd give them an A+.”

Review by
07/23/2014

“I had him do the back door, and then I had him do the front door. The owner spoke really well about the product and was so honest about it. All Star Products is an A.”

Review by
07/23/2014

“All Star Products showed up on time and did the work well. They cleaned up after themselves, and they were really responsive whenever I had any questions. I’d say they were excellent.”

Review by
07/23/2014

“All Star Products did four windows. They were very clean, and the windows are very good. I think they deserve an A grade.”

Review by
07/23/2014

“They replaced our second-floor windows. They did the work on time, and they did a clean job. We had no problems, so we were happy. They're a local company. I'd give them an A because they had to come back.”

Review by
07/23/2014

“They serviced us, they did a pretty good job, but it actually took us a while to get a hold of them. When we first called them, they actually made a mistake on an order, but then they were able to correct that even though it took a little bit longer than expected. It was a fine job, 100% pleased with the product they provided. It was on windows, but maybe I didn't know anything about windows, but they did a fine job. I wouldn't give them five stars, but I'd definitely recommend them to others. I would say B, B+.”

Review by
04/17/2014

“We used All Star Product of Northern Illinois to do 10 windows. I would give them an A+ rating they were excellent.”

Review by
08/27/2013

“All Star Products put doors in for me. That was my first time using them, and the installation met my expectations. I would recommend their services to a family member or a friend.”

Review by
08/26/2013

“There was one company here - they're in Northbrook - that did windows. Allstar Products came when they said. I had no issue with them at all. In fact, if they came back later it was because then the bank that we rent part of our building to, we had them do some more windows. If I had to get windows in the future, I would use this company. They showed up, they did what they were supposed to, they didn't leave a mess, the tenant has been really happy with the windows. They didn't try and oversell me. Because it was a rental, we weren't trying to go through the roof, but when they got done, everything was cleaned up, there wasn't anything left behind and everything opened and closed. I don't remember any issue that we had with them when we were done. We paid them and I don't know of any issues we've had since, so nothing has come back to bite them thus far. They'd have to be an A+ because I didn't have a problem.”

Review by
08/23/2013

“They put a new sliding door out to the patio. They did a good job, but my mistake was doing it in the wintertime; the door was open, and it was cold in the house, but they did a great job. I received a good-quality product, and the cleanup was excellent. My sister got their number somewhere, and then I got it from her. This company is good enough to be recommended to family or friends.”

Review by
08/23/2013

“We had some sliding glass doors installed and new windows installed. Everything was positive. It was my first time using them. My sister actually referred them to me. I would use them in the future. The customer service was really good. I just appreciated, it's more of a family owned, you know, mom and pop type of company. The clean up was fine. No issues. I would give them an A or whatever. A+.”

Review by
08/23/2013

“I had a very positive experience. They installed new windows for us. The quality of work was very good. A+. We're very very happy with them. They don't have to worry about dealing with them. They're very good. They're very polite. They take care of your property. They were here on time and completed the job on time.”

Review by
08/23/2013

“I had a positive experience. They installed some windows. The quality of work was fine. The clean up was fine. I would use them again. Just that everything was great and they did what they said they were going to do. I would say A. I heard of them last year.”

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