Opal Enterprises Exterior Remodeling
11th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.9 out of 5 stars based on 122 customer surveys conducted through GuildQuality.
5
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4
9
3
2
2
1
1
0
11th year as a Best Pick Call
"Opal Enterprises is a repeat- and referral-based business. We diligently service you with the best window products and highest level of workmanship to reach your biggest compliment to us: a referral. You will love your upgraded windows and your wonderful remodeling experience with Opal Enterprises as well."

Tara Dawn | Co-owner
Company Information
Services Offered
Opal Enterprises offers replacement windows and specializes in full-frame installation. The company also offers custom prefinishing on wood-interior windows. Opal Enterprises also offers vinyl, fiberglass, and wood-interior windows as well as custom staining for windows and trim.
Services Not Offered
Opal does not repair windows, screens, or glass.
Minimum Job
The company has a three-window or one-door minimum job.
Warranty
Opal offers a five-year labor warranty.
Company History
Opal Enterprises started in 2003.
Distinctions
Opal is an EPA Lead-Safe Certified Firm, an Anderson Showroom Retailer, and a Kolbe dealer.
Additional Information
Opal Enterprises offers free in-home design consultations and financing options. The company's two showrooms in Naperville and Des Plaines display a variety of window and door options.
Areas Served
Addison, Aurora, Batavia, Bolingbrook, Carol Stream, Deerfield, Downers Grove, Elmhurst, Evanston, Geneva, Glen Ellyn, Glendale Heights, Glenview, Highland Park, Itasca, La Grange, Libertyville, Lockport, Lombard, Morton Grove, Naperville, Niles, Northbrook, Saint Charles, Skokie, West Chicago, Wheaton, Wilmette, Woodridge
Address
127 Ambassador Drive Suite 159
Naperville, IL 60540
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.9 out of 5 stars based on 122 customer surveys conducted through GuildQuality.
5
110
4
9
3
2
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/04/2019

“I would recognize the crew. They were exceptional. They were a family. The roofing crew was great as well. Jack, our project manager is wonderful. He remedied an issue for us. Jason, the salesperson, was great. Everyone was wonderful.”

Review by
10/21/2019

“Communication and quality of work”

Review by
06/17/2019

“They kept us informed every step of the project.”

Review by
06/06/2019

“The whole crew was great, polite and did a good job.”

Review by
06/05/2019

No review comments provided

Review by
06/04/2019

“I was most satisfied with the personal attention that was provided at the point of sale and the resolution of a couple of issues that we had during the installation.”

Review by
05/10/2019

“Karel was great and the two guys that did the project were awesome.”

Review by
04/24/2019

“I would like to recognize Jason Downing, the project manager and Jack for their exceptional service. They were all phenomenal.”

Review by
03/19/2019

No review comments provided

Review by
02/26/2019

“I would like to recognize Joe our sales guy, he was really good.”

Review by
02/18/2019

“Miro answered all of questions and went above and beyond to fix an area in the back of the house”

Review by
02/07/2019

“I would like to recognize the crew chief, Peter, for his exceptional service. They were a great crew.”

Review by
01/24/2019

No review comments provided

Review by
01/21/2019

“I was satisfied with my experience in so many ways. First, the design center is amazing. I did not feel pressured to use Opal Enterprises and everyone was extremely professional. Second, my installation did not take but a couple weeks and it looks amazing.”

Review by
01/19/2019

“No. Everyone did a fine job.”

Review by
01/10/2019

“I would like to recognize the foreman on the job, he was just amazing. He was here everyday and kept me up to date. The crew themselves also, they are working guys and very friendly. It was a nice experience.”

Review by
01/04/2019

No review comments provided

Review by
01/04/2019

“Under the most adverse weather conditions, Opal kept us informed on work schedule. The crews were detailed orientated and responded to my requests promptly and with a focus.”

Review by
01/02/2019

No review comments provided

Review by
09/24/2018

“The two men who worked on our house were very nice. They said good morning, goodbye. They were very detail oriented, and if we had an issue, they'd correct it immediately.”

Review by
08/29/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/21/2018

No review comments provided

Review by
08/20/2018

“The expert craftsmanship of installation and quality of materials used. They listened to what our vision was for our home and they exceeded our expectation.”

Review by
08/19/2018

“Sales Person understanding of the James Hardie process and his detailed quotation.”

Review by
08/18/2018

“Making sure we were getting what we wanted”

Review by
08/17/2018

“Timely, polite, clean and happy with the quality of product we chose.”

Review by
08/09/2018

“How hard the crew worked, how nice they were and how clean they kept the site”

Review by
07/10/2018

“I was most satisfied with the appearance of the windows.”

Review by
07/10/2018

No review comments provided

Review by
06/26/2018

“We are happy with the end product”

Review by
06/14/2018

No review comments provided

Review by
06/11/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
05/05/2018

“The salesman was excellent. The project manager and crew were also very good.”

Review by
04/28/2018

No review comments provided

Review by
04/13/2018

“I was most satisfied with dealing with the crew. It was very easy and they were very courteous. The day to day was very easy and the interactions were professional.”

Review by
04/11/2018

“The workmen totally understood what they were doing and did a terrific job keeping me informed every step of the way”

Review by
03/10/2018

“Everything was good”

Review by
03/05/2018

No review comments provided

Review by
02/16/2018

“All over satisfaction.”

Review by
02/07/2018

“communication from office was good,”

Review by
02/07/2018

“Communication, quality, and follow-through.”

Review by
02/01/2018

“Josh - we loved Josh! He was very personable as well as professional. We really enjoyed working with him Luke - on-site every day to ensure project was going as expected Mir? - exceptional crew lead - again, both personable and professional. Just an all-around great guy.”

Review by
01/19/2018

“I was most satisfied with the craftsmanship with the two installers. I don't know their names because they were all working and no play, even no lunch.”

Review by
12/11/2017

“The people - polite and professional.”

Review by
12/02/2017

No review comments provided

Review by
11/21/2017

“I was most satisfied with their timeliness, cleanliness, and quality of work.”

Review by
11/20/2017

No review comments provided

Review by
11/18/2017

“Eli - for his initial effort in creating a home solution that met our needs; for being honest and forthright with a mistake and being quick to resolve the issue. Luke - for his incredible mgmt and constant communication while the job was ongoing. And for his continual follow thru in helping to alleviate problems or 'punch list?? items. Miro and Crew - true professionals and very friendly; fantastic people.”

Review by
11/10/2017

“I was most satisfied that they gave me access to the previous work that they had done.”

Review by
11/10/2017

“The final crew that came out and did the siding, windows, and doors were outstanding. The project manager was always available and professional.”

Review by
11/08/2017

“The office contact Ty really follows up”

Review by
11/08/2017

“Exceptional craftsmanship if the crew. Professional and timely original estimate and proposal”

Review by
10/06/2017

“Attention to detail”

Review by
10/02/2017

“Professionalism, everyone was professional. The workmanship was really good as well.”

Review by
08/30/2017

“We've had them do two things: they did some windows for us and some roof work for us. So, my house has roof on two different levels, so we had them put a roof on one of the levels—It's about half of the roof. In front of the transaction, good communication; they were clear about what needed to happen when. Good expectations about what would happen when workers were on site and what needed to be set up for them to work efficiently. Then they came and did and everything. Worked out good; I would grade Opal Enterprises an A.”

Review by
08/22/2017

“They put in a new window. It was quick—they did it seamlessly, no mess. It was fast and easy. I would give them an A+ overall.”

Review by
08/08/2017

“All areas I was satisfied”

Review by
08/08/2017

No review comments provided

Review by
08/08/2017

“I liked that they did a really good job of installing. They installed windows for me. Everything is working up to my expectations. There were three or four men at a time, when they installed the windows. I would grade the overall experience with an A. I would very likely recommend them.”

Review by
08/03/2017

“They did a really great job. They put hardy plank siding on my house and a new roof. They did a really good job with cleaning up. We knew everything they were going to do, and what the price was before it was done—the kind of things that are important when you're doing renovations. I mean, they were professional and really good at what they did and friendly. I'd give them an A overall.”

Review by
08/03/2017

“Opal Enterprises replaced all of our windows. I liked their expertise, their knowledge, their friendliness—all of those things. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues. Yes, you may publish my comments using my first name and last initial.”

Review by
08/03/2017

No review comments provided

Review by
08/03/2017

“They did a patio door for me. I had to do it twice because they put in a bad one the first time. I had to go back and have an architect redo the design—and then pick out a different door and have it redone, because they were going to put in like quality of what was in there, and the door didn't even stay in the track. It was awful. It was horrible. I had to send out an email to, like, five different people to even get an answer back on something—because they'd be like, oh this person isn't handling it now, this person is, and then, no, this person's doing it. I had to talk to so many people. And the lady that is one of the owners, she tried to make it better by like sending some kind of cookies, or something. I was like, it doesn't help me get a patio door in before winter. I would give them a D overall.”

Review by
07/27/2017

“They've replaced a couple windows for us. They gave us a clear idea of what they were going to do, and they carried through with it, and they cleaned up after themselves. We were very happy with the work. I would say an A+ overall.”

Review by
06/29/2017

“Attention to detail in the workmanship. Arriving on time at the job site and overall quality of workmanship.”

Review by
06/28/2017

“I liked that there was a high regard for quality of the installation, and the follow-up to correct issues was very responsible and timely. They did windows for me. I would grade the overall experience with an A. I would likely recommend Opal Enterprises to a friend.”

Review by
06/28/2017

“I liked that they are quick on action. They follow up with everything, make sure you are comfortable with everything that they have done. They keep you up-to-date on every part of the scheduling process and the installation. They did a door for me. I would grade the overall experience with an A+. They are still not completed. They still have to come out next week and finish up, but if everything goes well like it has in the past, we are very happy. I would highly recommend them to a friend.”

Review by
06/28/2017

“They're very professional. They were very prompt. They did siding, windows and doors. This was, actually when I was living in my townhouse association; I was president of the board. So, they resided about 96 of our homes, and some of the owners also needed new windows, so they provided windows for the owners who wanted to have them done. And I just ordered them—I live in a condo now, and I just contracted with them to replace my windows. So, I'm a repeat buyer. I'd give them an A+ overall. I'm reordering them, so I'm recommending them to the office.”

Review by
06/27/2017

“They replaced our windows. I liked that they were very easy to work with. They did a great job, and their customer service was outstanding. It was a great experience from beginning to end. I would grade the overall experience with an A+. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“Opal Enterprises replaced the siding, windows, front door, gutters, and faucets. Pretty much the whole wraparound the house. They were detailed minded; they found a few faults with the insulation in the attic and also fixed that for a very fair price. They were tidy, clean, just a good bunch of workers and management. So, it was a very positive experience. I'd give them an A+. They were really good. In fact, they were so good they're doing my mom's stuff. I feel so confident that I actually shared them to one or two people out of her building, and we had people from the first week stopping by, staying at the house and asking about the company, and they basically—I don't advertise much because—I don't advertise at all, but I'm in a very unique niche construction business, and they were good enough to get my referral. I think they're good. I would absolutely recommend them.”

Review by
06/27/2017

“They did roofing, siding, and windows. I liked that they were knowledgeable and available to answer any questions. They were great. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“Everything was great. They replaced some trim on the home we were selling—some exterior window trim. And they did a terrific job, so I would grade the overall experience with an A.”

Review by
06/23/2017

“With the sales presentation and the Project Manager's communication style.”

Review by
06/19/2017

No review comments provided

Review by
06/01/2017

“Work was done in an efficient manner”

Review by
05/02/2017

No review comments provided

Review by
04/26/2017

“Quality products and expert labor.”

Review by
04/12/2017

No review comments provided

Review by
04/05/2017

“Quality of work was excellent.”

Review by
03/07/2017

No review comments provided

Review by
03/03/2017

“Explanation of the scope of work. This is our first house so siding work is a foreign language and they took the time to explain the detail work.”

Review by
08/02/2016

“They  put in basement windows. They were efficient, they did a good job, and we didn't have any issues. I'd definitely give them an A rating.”

Review by
08/02/2016

“They did a front door. They were professional and did quality work. They deserve an A.”

Review by
08/02/2016

“They did siding, a roof, and windows. Communication was good; they’re hardworking and always available when you need them. I'd give them an A. I already have recommended them to friends.”

Review by
08/02/2016

“They replaced my siding and a sliding door on the patio. They did a good job for the price they quoted. Their workers were courteous and competent. I got what I expected. They definitely earned an A.”

Review by
08/02/2016

“They put in some French doors. They were timely and made sure that everything was done correctly. They did follow up and were customer oriented. I'd give them an A grade.”

Review by
08/02/2016

“I remember being happy with them. They replaced a skylight and put in new skylights. If I recall, they were timely, they met the schedule that we talked about, and they did a good job. They cleaned up afterward. I'd say they're an A.”

Review by
08/02/2016

“They  installed a sliding glass door. I liked everything, from setting up the appointment to the end with their installation, very thorough. It was A+ work.”

Review by
08/02/2016

“They replaced two doors for us. They did a really good job. We had several quotes. They were competitive and really went above and beyond what the other companies had provided for service. I'd give them an A.”

Review by
08/02/2016

“They  did new windows. They paid attention to detail, there was a manager who came by and checked everything. There was a little bit of chipped paint, so they had the painter come back. They were perfect. I'd definitely give them an A+.”

Review by
08/02/2016

“I think they did gutters. They were prompt and did a good job. I'd give them a B.”

Review by
08/02/2016

“They did windows for me. They showed up when they were supposed to and were pretty efficient. I'd give them a B.”

Review by
07/28/2016

“There was a lot of communication from a lot of different people—I had a lot of different contracts. The job itself was high quality. It was windows and siding and gutters. I'd give them an A+ rating.”

Review by
07/26/2016

“I  would say that they epitomize professionalism. They were very responsive and proactive with communication. They let us know exactly the scope of the project and we went into it with eyes wide open. The crew that showed up was very hardworking and certainly had very high quality workmanship. We were very satisfied with the overall project. We got new siding, new windows, new gutters, and new soffits. Frankly, it's one of the nicer looking homes on the street now in our neighborhood. I think that they were competitively priced on top of everything else. I feel really strongly about them. They're great. We did this last August, September. No complaints, A+.”

Review by
07/26/2016

“There's some minor misses that they fixed, but other than that, that's fine. They did what they said they would do. Anytime I contract something for my house, I always look for who's going to do what they say they'd do, and paying the right amount of money. They were installing windows. It's not excellent. There's some minor issues, so I wouldn't give anybody excellent. I would say an A-.”

Review by
07/26/2016

“They  were very pleasant, they did very good work, and they were very prompt. They put in all new windows. I'd give them A for excellent service.”

Review by
07/26/2016

“They replaced a sliding door. I would say it was last year. They can definitely have an A.”

Review by
07/26/2016

“The work was good. The workers were very professional, did the work quickly, and it was a good job. The only thing that went wrong was the ordering process for the windows. We initially had a date of installation, but I think it got rescheduled once or twice due to weather. Finally, the installation came and then they told us the windows were not made so we had to postpone it a lot. They had to remake the windows; it was getting to be wintertime, so we actually delayed it by a year. It was delayed, we wanted to get it done in the fall or summertime, and because of the delay, it ended up going into the wintertime. We pushed it off until the following year, but the work was good. I would say a B.”

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