Opal Enterprises Exterior Remodeling
9th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.7 out of 5 stars based on 93 customer surveys.
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9th year as a Best Pick Call
"Opal Enterprises is a repeat- and referral-based business. We diligently service you with the best products and highest level of workmanship to reach your biggest compliment to us—a referral. We're not happy until you're happy. We guarantee you will love not only your newly remodeled home but your remodeling experience as well."

Tara Dawn | Co-owner
Company Information
Services Offered
Opal Enterprises offers replacement windows and specializes in full-frame installation. The company also offers custom prefinishing on wood-interior windows. Additional exterior remodeling services include siding and roofing improvements.
Services Not Offered
Opal Enterprises does not offer window repair services or glass replacement.
Minimum Job
Opal has a three-window minimum.
Warranty
Opal offers a five-year labor warranty.
Company History
Founded in 2003, Opal is a fully staffed business that focuses on personalized exterior remodeling services for the greater Chicagoland area.
Distinctions
Opal is an EPA Lead-Safe Certified Firm and is a member of the Certified Contractors Network and the Naperville Area Chamber of Commerce.
Additional Information
The company is an Andersen Showroom Retailer and uses Fibrex, a green, durable material, in many of its window lines.
Areas Served
Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.7 out of 5 stars based on 93 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/30/2017

“We've had them do two things: they did some windows for us and some roof work for us. So, my house has roof on two different levels, so we had them put a roof on one of the levels—It's about half of the roof. In front of the transaction, good communication; they were clear about what needed to happen when. Good expectations about what would happen when workers were on site and what needed to be set up for them to work efficiently. Then they came and did and everything. Worked out good; I would grade Opal Enterprises an A.”

Review by
08/22/2017

“They put in a new window. It was quick—they did it seamlessly, no mess. It was fast and easy. I would give them an A+ overall.”

Review by
08/08/2017

“I liked that they did a really good job of installing. They installed windows for me. Everything is working up to my expectations. There were three or four men at a time, when they installed the windows. I would grade the overall experience with an A. I would very likely recommend them.”

Review by
08/03/2017

“They did a really great job. They put hardy plank siding on my house and a new roof. They did a really good job with cleaning up. We knew everything they were going to do, and what the price was before it was done—the kind of things that are important when you're doing renovations. I mean, they were professional and really good at what they did and friendly. I'd give them an A overall.”

Review by
08/03/2017

“Opal Enterprises replaced all of our windows. I liked their expertise, their knowledge, their friendliness—all of those things. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues. Yes, you may publish my comments using my first name and last initial.”

Review by
08/03/2017

“They did a patio door for me. I had to do it twice because they put in a bad one the first time. I had to go back and have an architect redo the design—and then pick out a different door and have it redone, because they were going to put in like quality of what was in there, and the door didn't even stay in the track. It was awful. It was horrible. I had to send out an email to, like, five different people to even get an answer back on something—because they'd be like, oh this person isn't handling it now, this person is, and then, no, this person's doing it. I had to talk to so many people. And the lady that is one of the owners, she tried to make it better by like sending some kind of cookies, or something. I was like, it doesn't help me get a patio door in before winter. I would give them a D overall.”

Review by
07/27/2017

“They've replaced a couple windows for us. They gave us a clear idea of what they were going to do, and they carried through with it, and they cleaned up after themselves. We were very happy with the work. I would say an A+ overall.”

Review by
06/28/2017

“I liked that there was a high regard for quality of the installation, and the follow-up to correct issues was very responsible and timely. They did windows for me. I would grade the overall experience with an A. I would likely recommend Opal Enterprises to a friend.”

Review by
06/28/2017

“I liked that they are quick on action. They follow up with everything, make sure you are comfortable with everything that they have done. They keep you up-to-date on every part of the scheduling process and the installation. They did a door for me. I would grade the overall experience with an A+. They are still not completed. They still have to come out next week and finish up, but if everything goes well like it has in the past, we are very happy. I would highly recommend them to a friend.”

Review by
06/28/2017

“They're very professional. They were very prompt. They did siding, windows and doors. This was, actually when I was living in my townhouse association; I was president of the board. So, they resided about 96 of our homes, and some of the owners also needed new windows, so they provided windows for the owners who wanted to have them done. And I just ordered them—I live in a condo now, and I just contracted with them to replace my windows. So, I'm a repeat buyer. I'd give them an A+ overall. I'm reordering them, so I'm recommending them to the office.”

Review by
06/27/2017

“They replaced our windows. I liked that they were very easy to work with. They did a great job, and their customer service was outstanding. It was a great experience from beginning to end. I would grade the overall experience with an A+. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“Opal Enterprises replaced the siding, windows, front door, gutters, and faucets. Pretty much the whole wraparound the house. They were detailed minded; they found a few faults with the insulation in the attic and also fixed that for a very fair price. They were tidy, clean, just a good bunch of workers and management. So, it was a very positive experience. I'd give them an A+. They were really good. In fact, they were so good they're doing my mom's stuff. I feel so confident that I actually shared them to one or two people out of her building, and we had people from the first week stopping by, staying at the house and asking about the company, and they basically—I don't advertise much because—I don't advertise at all, but I'm in a very unique niche construction business, and they were good enough to get my referral. I think they're good. I would absolutely recommend them.”

Review by
06/27/2017

“They did roofing, siding, and windows. I liked that they were knowledgeable and available to answer any questions. They were great. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“Everything was great. They replaced some trim on the home we were selling—some exterior window trim. And they did a terrific job, so I would grade the overall experience with an A.”

Review by
08/02/2016

“They did siding, a roof, and windows. Communication was good; they’re hardworking and always available when you need them. I'd give them an A. I already have recommended them to friends.”

Review by
08/02/2016

“They replaced my siding and a sliding door on the patio. They did a good job for the price they quoted. Their workers were courteous and competent. I got what I expected. They definitely earned an A.”

Review by
08/02/2016

“They put in some French doors. They were timely and made sure that everything was done correctly. They did follow up and were customer oriented. I'd give them an A grade.”

Review by
08/02/2016

“I remember being happy with them. They replaced a skylight and put in new skylights. If I recall, they were timely, they met the schedule that we talked about, and they did a good job. They cleaned up afterward. I'd say they're an A.”

Review by
08/02/2016

“They  installed a sliding glass door. I liked everything, from setting up the appointment to the end with their installation, very thorough. It was A+ work.”

Review by
08/02/2016

“They replaced two doors for us. They did a really good job. We had several quotes. They were competitive and really went above and beyond what the other companies had provided for service. I'd give them an A.”

Review by
08/02/2016

“They  did new windows. They paid attention to detail, there was a manager who came by and checked everything. There was a little bit of chipped paint, so they had the painter come back. They were perfect. I'd definitely give them an A+.”

Review by
08/02/2016

“They did windows for me. They showed up when they were supposed to and were pretty efficient. I'd give them a B.”

Review by
08/02/2016

“They  put in basement windows. They were efficient, they did a good job, and we didn't have any issues. I'd definitely give them an A rating.”

Review by
08/02/2016

“They did a front door. They were professional and did quality work. They deserve an A.”

Review by
08/02/2016

“I think they did gutters. They were prompt and did a good job. I'd give them a B.”

Review by
07/28/2016

“There was a lot of communication from a lot of different people—I had a lot of different contracts. The job itself was high quality. It was windows and siding and gutters. I'd give them an A+ rating.”

Review by
07/26/2016

“The work was good. The workers were very professional, did the work quickly, and it was a good job. The only thing that went wrong was the ordering process for the windows. We initially had a date of installation, but I think it got rescheduled once or twice due to weather. Finally, the installation came and then they told us the windows were not made so we had to postpone it a lot. They had to remake the windows; it was getting to be wintertime, so we actually delayed it by a year. It was delayed, we wanted to get it done in the fall or summertime, and because of the delay, it ended up going into the wintertime. We pushed it off until the following year, but the work was good. I would say a B.”

Review by
07/26/2016

“I  would say that they epitomize professionalism. They were very responsive and proactive with communication. They let us know exactly the scope of the project and we went into it with eyes wide open. The crew that showed up was very hardworking and certainly had very high quality workmanship. We were very satisfied with the overall project. We got new siding, new windows, new gutters, and new soffits. Frankly, it's one of the nicer looking homes on the street now in our neighborhood. I think that they were competitively priced on top of everything else. I feel really strongly about them. They're great. We did this last August, September. No complaints, A+.”

Review by
07/26/2016

“Honestly the project got stretched out for a very, very long amount of time and it should have been a much quicker job so I mean it ended up getting finished, more or less, but it was not ideal. From the time that we called them with the storm damage to the time it was completed, I think was about a year. It was a really long time. It was a very long time. They replaced a window for us also. I'd give them a C.”

Review by
07/26/2016

“There's some minor misses that they fixed, but other than that, that's fine. They did what they said they would do. Anytime I contract something for my house, I always look for who's going to do what they say they'd do, and paying the right amount of money. They were installing windows. It's not excellent. There's some minor issues, so I wouldn't give anybody excellent. I would say an A-.”

Review by
07/26/2016

“They replaced a sliding door. I would say it was last year. They can definitely have an A.”

Review by
07/26/2016

“They  were very pleasant, they did very good work, and they were very prompt. They put in all new windows. I'd give them A for excellent service.”

Review by
07/22/2015

“I had a positive experience with Opal Enterprises, and I would recommend them. The work was great.”

Review by
07/22/2015

“They have done work for us, and it was a very positive experience.”

Review by
07/22/2015

“We just signed up to do another job. They put in some windows, and they're putting in some more in a month or so. They did a good job. They did it cleanly, and they cleaned up—everything is good. We've seen them in the neighborhood. I would recommend them.”

Review by
07/22/2015

“They were on time and did good work. It was clean. I found a few nails here and there, but overall it was clean. I would recommend them. I would say they’re an A.”

Review by
07/22/2015

“They were very professional, and they always cleaned up well every day. They replaced the siding, windows, and gutters. A friend of ours recommended them. I would recommend them, too—I already have.”

Review by
07/22/2015

“They were organized and efficient, and they had a good product. They installed windows. We know people who had used them, so they were recommended. We would absolutely recommend them.”

Review by
07/20/2015

“I liked their follow-up, their service, and their detail. They put in four new windows. It took about eight hours. We had a previous reference to use them.”

Review by
07/20/2015

“I liked that they cleaned up well. They did a good job as far as cleaning up and keeping things clean while they were doing their jobs. They did a full window. It took one day. I was interested in a particular window, so we chose them.”

Review by
07/20/2015

“We did have one little issue. The wrong color windows were ordered. They did correct the problem for extra. They did a great job installing the windows it was just the initial between the salesman and the project manager it wasn't conveyed the proper color. They negotiated with us to get the windows put in and we will hire them to do our second floor of our house too. We liked the salesman so went with them. B, just the little issue with the color but they worked with us and we talked with the owner and like I said we're willing to hire them again.”

Review by
07/20/2015

“It’s a great product, it had a great value, and the workmanship was great. I had the roof, gutters, siding, and windows done. It took about two-and-a-half weeks. I think they had a good presentation, they had the hardy board siding that I was interested in, and they gave me a good value for what I was getting. I would give them an A+.”

Review by
07/20/2015

“The way they took their time, they listened to our wants and needs. They took their time in showing us the quality of their product, how it would be installed but weren't pushy at all. Which my husband and I were very appreciative of. They were listening to what we wanted and what our interests were and worked with us on the different options. They were there when they said they were going to be, they installed very quickly, and we just feel like it was a great quality product. They replaced our front door. I think maybe it was a matter of 4-6 weeks. We chose them because they were very much listeners to what we were looking for in a product. We liked their explanation of the quality, how they stand behind the quality of their product, and the fact that they were just overall quality sales people, as opposed to being very pushy. We did interview other competitors and we just felt like they were very much like pushy and too much in their face about pushing their product, and of course cost was a factor. Definitely an A and we have already recommended them to other people.”

Review by
07/16/2015

“We had two experiences. They installed something last summer and they came out to fix something this summer. The work was great, they did amazing work. We had a little issue with their estimate versus final cost and I think it was very specific to our house. I don't think it sounded like this happened often but they were able to resolve it. We ended up still paying extremely close to the estimate. It was kind of an annoying procedure but we ended up still paying what we were quoted so overall I'm happy with that. We had new gutters on our house and then we also had all of the wooden around the windows all the framing was put in aluminum. I would say a B because they did have to come out and repair something they did last summer. I would say like a B+ because I was happy with the greater work we just had one little part of the gutter that's leaking that they came out and repaired this summer so it was just one corner. They did so much work for the house and everything has been fine.”

Review by
07/16/2015

“I thought they marketed themselves very well but I was kind of disappointed in how things got dragged out with putting my door in and I know there were some glitches there but I wish they would have handled it differently. In the end they made things right but I don't know if I would use them again because the supervisor - there was no supervisor on site. I had a hard time communicating with the people that were here and I didn't feel they were doing it properly so he had to call his supervisor and have him come to the site before he proceeded. They were apologetic and I think they even gave us a gift card later but I was just talking to someone about it and I'm not sure I would recommend them to somebody because if I had not noticed what these guys were doing, they were going to put my door in and it wasn't like a good solid wood area for them to do it. It was rotten and for a certain degree my husband and his friend had to tell them no and how to fix it so I wasn't happy about that. The finished product seemed OK in the fall. I think if I didn't say anything and they put the door in I would have had problems with it because it was rotted underneath without real good support. They replaced a sliding patio door. I guess a B because if I gave them a C and said mediocre - it turned out OK but the process was kind of long and I wish I would've known to begin with. It took them a couple weeks to come out and measure and then they had to remeasure so by the time they actually ordered it was probably weeks after I thought they were going to order it because they had to come out and recheck it because that's their policy to do it. I said if you had told me 4 weeks at the beginning I would not have minded but you told me 2 weeks. It didn't go as smooth as I hoped it was go and the supervisor who ended up coming to check things out. The management seemed very knowledgeable but the workers that were here I lost confidence in them.”

Review by
07/16/2015

“I had a great experience with Opal Enterprises. They’re very professional, they get back to you right away, and they did a great job cleaning up after the work both inside and outside. I really did enjoy working with them. I have actually had them do two different jobs for me. The most recent job I had them do was replace a few of my windows with some new replacement windows. I have had them do skylights for me before, too. Initially, I found them when a neighbor was having some work done, so I saw them and called them up.”

Review by
07/16/2015

“They were honest and competitively priced. They did some windows and doors for us. I went through about six different companies and they came across as very honest, not to sell me the product that was best but what was best for my house.”

Review by
07/16/2015

“Very efficient, always on time, friendly, nice. They redid our basement, walls floor ceiling. They were referred to us by our daughter. A, really good.”

Review by
07/16/2015

“I liked that they came when they said they would come and kept us notified about progress. The work was done, and it exceeded our expectations. They put in a new entry door. I would give them an A.”

Review by
07/16/2015

“They did follow up on any issues we had. They put on siding, windows, roof. I will give them a B.”

Review by
07/16/2015

“It was fine. They put in a sliding door, and the job was done really well. They're a local company. I would give them an A—the work was great.”

Review by
07/16/2015

“We had a great experience with Opal Enterprises.”

Review by
07/16/2015

“I’ll give Opal Enterprises an A.”

Review by
09/11/2014

“Opal put a new roof on, and they put fascia on the windows. I'd give them an A+ rating because they were great.”

Review by
09/11/2014

“They executed the contracted work as it should have been, with good communication. Everything went smoothly. I chose them because they were local to the area. I'd rate them as an A.”

Review by
09/11/2014

“Opal Enterprises has done work for us many times. We go back to them because we know the work will be done right. They’re friendly and very courteous, and they do the job well—A+.”

Review by
09/11/2014

“They are continuing to check up on a door project they installed this summer. I think we have some friends who had them do some work and that’s how we found them. I'd give them a B because there’s just been too many issues with this project but they are trying to fix them.”

Review by
09/11/2014

“My experience ended semi-positively, but it certainly didn’t start off that way. I ordered a storm door on the right side of my lower level. All they had to do was look on the left side to see the sticker that told the exact size of the door, length, width, and the code. When I told the gentleman who took the measurements what the door was, he told me he was a professional, so I left him alone. Long story short, the first door they ordered was damaged the day that they were coming to my house. I took the day off, and they didn’t notify me until a half an hour after they were supposed to show up that the door was damaged. That was strike number one. Strike two, I waited an additional six weeks for the door to come in, and it was the wrong size of door. They didn’t figure out it was the wrong size until after they took out my door and I had an open, six-food-wide, six-foot-tall hole in my house. Then, they told l me I could just put a tarp over it and wait a month for the next door to come in. I’m not leaving a six-foot by eight-foot gaping hole in my home because of their mistake. So what we had to do was cut an inch of the actual steel plate in my house to put the wrong size door in. So then, I had two mismatched doors. I had basically an 80-inch sliding glass door on the left side and an 82-inch sliding glass door on the right side. I know the company was distraught about it, so they offered to give me the matching door for basically just labor, so that’s what I did.”

Review by
09/11/2014

“They did siding and windows. We wanted a little stone added to the front, and they went and made it for us. They cut it, put the brackets on to secure it, and all that. They worked through weather that was unbearable; it was either cold or snowing. They finished when they said they would. I think—and all my neighbors even said—that they went above and beyond what normal people would have done. Most people would have not shown up for weeks because our weather was so bad, but they were there. We interviewed another company that handled the Hardie siding, and I liked what Opal did better. I liked the way they did the trim and everything. I just liked them better, and I’m glad we went with them. I'd probably give them an A.”

Review by
09/10/2014

“There was confusion between the windows they showed us and the windows they sold us. Then, one of the people involved in resolving that situation wasn’t very customer-friendly. They did reinstallation work. They said there was a lead concern, so we had to pay extra for the lead, and they added all these special things. The first day, they did do a lot of protection, but we very rapidly asked them to stop. They were just ripping the windows out and moving on. They had one window measured wrong, so we had to wait for that to come in, and they ordered the other one wrong. They didn’t put in the upgrade that we paid for. Right now, I’m trying to get them to get their building inspector to come out to finish it. I never had the building permit provided to me, nor was it ever posted. They’ve got to get me that permit from someplace so I can get it cleared up. They did purchase it. They showed me the receipt, but I never received the permit itself. I'd give them a C. The work that they did do was very good, so it’s hard to say that I would not recommend them to others. I have very high respect for the crew that actually did the work. They did very good work. They were conscientious. The leader of the job was very friendly and went out of his way to make sure things were right, so the actual work crew was good. It was some of the other ancillary things that just didn’t work out.”

Review by
09/10/2014

“I thought their pricing was quite good. They replaced our roof which is what the service was for basically. There was a small part that they had forgotten and when I mentioned it to them they came out and corrected it quite rapidly. A lot of my choosing them over others was associated with the cost but then there was also their guarantees as well. My next door neighbor had utilized. I'd give them a B+. I would recommend them to family and friends.”

Review by
09/10/2014

“It was a good experience, from having the guy come in and give us a quote to pricing everything out and going through all the options for our windows and door project. They were able to start the work on time and finish the project on time. I'd give them an A.”

Review by
09/10/2014

“We agreed on a bunch of things up front, and they did all of them—some roofing, windows, and siding. I found them through the siding manufacturer. I would give them an A+.”

Review by
09/10/2014

“Opal Enterprises replaced windows for me. They did what I asked them to do in a timely fashion, and the quality of the product was what I expected. They get an A+.”

Review by
09/10/2014

“They replaced 36 of our windows. The windows are beautiful, and Opal Enterprises did a very timely job. They get an A.”

Review by
09/10/2014

“Based on the quality of work I would give them a B+. I would recommend them to family and friends.”

Review by
09/10/2014

“I would give them an A based on the quality of work that they did.”

Review by
09/10/2014

“Opal Enterprises deserves an A for their quality of work.”

Review by
09/10/2014

“Opal did a great job. I would give them an A grade.”

Review by
09/10/2014

“I'd give their service and work quality an A.”

Review by
07/17/2014

“We had two skylights put in, and we didn’t have a problem. It was good. They were very prompt, and they made sure everything was warm. I will use them again—they’re A+.”

Review by
07/17/2014

“Opal Enterprises did my windows, and they did really good on them. They had a team that did really good work, so I was pretty pleased. I'd use them again if I needed more work. A friend of mine used them years back, so I found them through a reference.”

Review by
05/01/2014

“We met with Opal Enterprises so that they could look at some windows that we had issues with. They ended up replacing one set of bedroom windows, and it was fabulous. I would give them an A+.”

Review by
04/18/2014

“Opal Enterprises was a very positive experience because they were very delivered what they said they would, they were on time, always very responsive, very serious, very professional and they tell you right away who they are going to send, they send you a picture of the person and they are very respectful of the family and our privacy. Just today we received a little thank you some cookies thanking us for our business and an e-mail that said we are part of a family. There professional from beginning to end. Excellent customer service and this was the first time we used them. I chose them because I had a suburb guide that you received for like companies with a survey done. It was the Best Pick Reports. The clean up was done well. I would give them an A+ rating.”

Review by
03/07/2014

“I was happy with them. They kept me well informed—there was good communication. They helped me out a lot when I was trying to decide what to purchase, so I think I associate them most with good communication. They've replaced windows two separate times, and the windows are fine. They're good. They’re an A.”

Review by
03/05/2014

“Opal Enterprises was able to help me with my window project. They did five skylights, and they turned out very well. I thought the technicians were very professional and efficient. It was my first time using their company, and I would contact them in the future. The customer service was excellent. They recommended the style that they had, and I was pleased with that. I'd grade them an A+.”

Review by
02/19/2014

“It's either neutral or negative. They did our roof, our gutters, our siding, our soffit, and fascia. They ordered the wrong windows—one window was not ordered at all, one was ordered incorrectly, and the other the window was wrong size. In addition to that, they put a vent up in the roof, and when it rained, the water came down in my bathroom. And when they came back out, they did it improperly. They were supposed to put up a piece of wood above our garage door, and instead, they put it at the top above the window. The problem is that we work, so we would communicate with this guy who was supposed to be communicating with the staff, and he wasn't. So, we would come home and things would be wrong. The young man I talked to at the company reassured me that everything was going to be fine, everything was great. And I had a lot of confidence in him, but I was disappointed because there was a local company I could have gone with and I'm sorry that I didn't. I would do C+. It looks good, but there's a couple of things that could have been done better.”

Review by
02/18/2014

“They did exactly what they said they would do at the right time. They did the roof and windows. Their work was fine, and their technicians were polite. We've been using them the last six months, and I can’t think of improvements they could make. I'd give them an A+.”

Review by
02/18/2014

“They’re prompt, and they follow up with concerns. They came back out here when we were having ice damage issues and a little bit of leaking. They're fine. The technicians were good—they cleaned up after themselves, and they were professional. I'd give them an A.”

Review by
02/17/2014

“They did a door and a window, and then they did some other minor things. I would use their business again. I liked the options that they offered us over the other two quotes, and the price was competitive for a better product. We even compared the different windows that were offered from the different places, and Opal Enterprises came in with a better window for a better price. I'd definitely rate them an A.”

Review by
02/13/2014

“It was over a year ago so I'm just trying to figure out what exactly we're talking about here. What made it positive. They had a good warranty deal because I had a warranty issue and they came out and took care of it. They followed through. They were thorough. They were approachable, reachable. It wasn't like some hulkingly large company that I couldn't get an answer out of. That kind of thing. They were approachable I guess. They put in a door. It was my first time using them. They are the type of company I might use again. I had a warranty issue and they came out and really, in my opinion, did a good job of addressing the situation. They came up with a creative solution to fix the issue. I think it was something that, it was originally like it should have been a manufacturers warranty but I guess they were having some issues getting that rectified and they just said, this is what we're going to do to fix it and they kind of took care of the issue. I'd say I'd give them an A-.”

Review by
02/13/2014

“We were very pleased. We’ve had them do a lot of work in the past, and this time, they did a patio French door and a kitchen window. They were very helpful, and we like that they achieved what we wanted to achieve. We thought they did a quality installation. They deserve an A+.”

Review by
02/13/2014

“They gave me good service, and the technicians were nice people. Opal Enterprises replaced my old windows, and they did their job right. They had good prices, and they seemed to know what they were talking about. I would give them an A+.”

Review by
02/12/2014

“Opal Enterprises was great. They did windows and siding. I liked the quality of the product they offer. The crew was continuously hardworking, and the project manager had good communication skills. Overall, they were a first-class group—A+.”

Review by
02/12/2014

“Opal Enterprises did my windows, I believe. I had to call them back in to redo the window. It wasn't set up right. After we called them in the second time, they straightened out most of it. The drywall in some areas was great, and in other areas, it wasn't. What I wanted was a window high enough that I could put cabinets in front of it in the kitchen when we added it on. I love the windows. It lightens the room a great deal, but I'm going to have to have the drywall redone. We're going to remodel the kitchen anyway, but the window stays. When I called someone back in, they referred us to them, and I told them about not completing the work well. I tried to be as accurate as possible. They did come back in and correct it, but they had to tear the whole window out again and redo it. I would say a minus in all spots. I wasn't real pleased with the finished work. The windows work fine, as far as that goes, but when they sealed the windows, they sealed one of them shut. I got windows put in and I can't use them. I had to have someone come back out and redo that, and of course it tore the insulation on it, and by then, I was so disgusted with them, I was just like, ‘Go away.’ I would put a C on it.”

Review by
10/09/2013

“I'm really in between on that. Part of me says they did a great job, and part of me is very disappointed in what they provided. I did like their communication. They communicated very well, and they tried their best to make me a happy customer. They installed windows for us. The issue was that the quality of the workmanship was pretty poor. I had to be on top of them to produce what I thought was merely a satisfactory final product, not excellent. I was told they would clean up the job site and everything else, but they didn't. I did a lot of research. I got probably about six different estimates. I was told that they were a far superior company. I thought I was getting the Mercedes-Benz of window installers, and I would say at about the best I got a Buick. I would say they get a C+.”

Review by
10/09/2013

“I guess the professionalism - their supervisor stayed on top of all of the work that was going on. They kept me informed. They always cleaned up on a daily basis, so that it wasn't a big disaster area. I was quite happy with the work that they did and within the timeframe that they did it, they did the complete siding on the house and quite a few of the windows. Plus some work for a header over the garage door that was unexpected that had been damaged. So all in all, I thought that they did as good a job as could be done. The neighbors across the street had done hardy board siding. I had researched it and was fairly certain that's what I wanted. Of course, I had had other estimates also and basically they explained their processes, which in some ways were more thorough in their flashings and things like that than some of the other companies were. They brought out all types of brochures, books with the colors and types and everything. Rather than them talking me into something, they pretty much agreed with me and assured me this was the best. I could've done aluminum and they would've been glad to do that, but the hardy board was certainly the high end, of course you pay more for it, but that's what you get. I'm very happy with it. I would give them an A.”

Review by
10/09/2013

“Opal Enterprises did a great job on my house. It looks exactly how I wanted it to look. They put Hardie board on my entire house and garage and put three new windows in my garage. From start to finish, they were on time and did exactly what they said they were going to do. I recommended them to my mom, and she just got her siding done by Opal as well. They’re an A+.”

Review by
10/09/2013

“Opal Enterprises was excellent. They attended to my needs tremendously and treated me like a quality customer. They replaced all 25 windows on my home with very high-efficiency windows. I would definitely use them again and recommend them to neighbors. I would say they’re an A+.”

Review by
10/09/2013

“The Opal Enterprises technicians were very professional. They worked hard, communicated well, and did a good job. They redid our siding and put a couple of windows in. It looks very nice, and I think the product is very good. I would give them an A+.”

Review by
10/09/2013

“There was something wrong with one of the storm doors, and they came out right away and replaced it. They showed me samples. They were a little bit different from what I was expecting. The cleanup was fine—it was perfect. I'd give them an A+; they were fine.”

Review by
10/09/2013

“It turned out fine. They installed a little bay window above my kitchen sink and replaced my French door. I would recommend them.”

Review by
04/23/2013

“Opal Enterprises replaced the whole roof, skylights, and chimney cap. They did it in a timely fashion. I would recommend giving them a call, and I would grade them an A.”

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